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White Papers

In the White Paper Section you’ll find white papers and research on issues related to emerging computer technology, business communications management, in-depth TCO analysis of different technologies and strategies, open source systems, datacenter best practices, and virtualization solutions. The specific topics with their own dedicated Resource Centers include SOA solutions, IT offshoring benefits, SaaS, VoIP systems, and Sarbox compliance.

White Papers posted to the ebizQ Web site are supplied by analysts, industry experts, and technology vendors. They are not created by the ebizQ editorial staff. ebizQ is not responsible for their content.

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White Papers

ebizQ Product Spotlight: Boomi AtomSphere

Boomi AtomSphere is specifically designed to manage integrations within a hybrid environment, where on-premise IT assets must connect both data and processes into cloud-hosted software-as-a-service applications. It has a distributed architecture that executes integrations in the most appropriate location – whether behind the firewall or in the cloud. It has the necessary breadth of capability to serve as an enterprise’s primary integration platform for all types of connection, both on-premise and cloud-based, and a number of customers have chosen to take advantage of this option. Learn more in this ebizQ product spotlight, authored by a well-known industry analyst.


The Quest for a Cloud Integration Strategy

Does your organization have mission critical data stored in both cloud and on-premise systems? Is your data trapped in silos and inaccessible to key stakeholders? Companies without a method of synchronizing data between multiple lines of business are at a serious disadvantage in terms of maintaining accurate data, forecasting, and automating key business processes. Evaluate the options and review best practices for integrating your mission critical legacy applications and data sources with your SaaS applications and benefit from having a comprehensive view of business data.


Back to Basics with BPM: Using Nimble to BPM to Drive Business Change

In the face of the current economic climate, BPM projects need to return back to basics to successfully meet the needs of today’s dynamic enterprise. They need to quickly deliver the benefits that organizations need or require, without the barriers of cost, time, complexity and staffing that have built up around BPM over the years. Building on the foundation of using BPM for process automation and now applying nimble BPM and project management-oriented capabilities, enterprises can drive business change in practical ways. A nimble BPM approach can do this more easily than traditional BPM platforms, providing fast process automation and results that are embraced by business users, thereby ensuring success and ROI.


Having it Both Ways: Finding the Right BPM Tools for Workflow and Project-Based Processes

Workflow Director meets the needs of standard, flow-based processes, while Process Director is designed to provide an effective interface for modeling more non-linear, activity-based processes. This white paper teaches you why the two interfaces together can provide organizations with the opportunity to model, optimize, and manage all of their most important business processes.


Three Benefits of Cloud Computing vs. On-Premise Social Software: Why SaaS is More Vital than Ever

Cloud computing (or SaaS) can be summarized in five words: cost-effective, enterprise-flexible, hosted, scalable, and user-centric. In this industry white paper, a leading provider of social network software solutions outlines three tangible benefits that Software as a Service (SaaS) has over its on-premise counterpart and why low cost is just one of the advantages.


Defining, Designing, and Implementing SOA-Based Data Service

Defining, Designing, and Implementing SOA-Based Data Service by David Linthicum Short Description: Learn how to define, design, and implement SOA-based data services to solve core data integration problems. Find out how use data services to deliver a trusted, timely single view of data and to create a virtual data warehouse for operational BI.


Operational Responsiveness: Managing Events on the Energy Grid in Real Time

The growth of intelligent grid technologies has vastly increased the amount of data generated from smart meters, sensors and intelligent electronic devices (IEDs). The ability to monitor and analyze such data, in conjunction with external data sources including energy prices, weather and customer data provides a new level of insight for utilities, enabling them to make informed decisions in real-time. This IDC insight demonstrates how business event processing can be used to: · Dynamically price demand-response programs, giving utilities a mechanism to shed or redistribute load · Predict optimal supply and demand based on external factors e.g. future expected wind speed that will impact power production · Correlate and analyze data from across multiple business processes and applications.


Event Processing in Transportation & Logistics

For transportation and logistics companies, every minute and mile counts. Operational efficiency is paramount. Achieving that efficiency requires the ability to monitor, analyze, and act on a growing volume of information—from fleet locations to order status—so you can make better decisions, faster. Download this IDC Executive Brief to see how leading companies are using Business Event Processing (BEP) technology to reduce costs by addressing both known and unknown process inefficiencies, recover more quickly from disruptions, and gain real-time visibility into their extended supply chains to improve decision making.


Business Navigation Systems Combine CEP with BPM

A recent independent survey found that 67% of businesses hear about service problems from customers before they have identified those problems themselves. Learning about problems only after your customer contacts you, or finding complaints on a third-party website is too late. To get a jump on managing such situations, many companies are turning towards a “business navigation system” that is built with event processing and leverages existing business intelligence and process automation investments. With a business navigation system, you will be able to manage business-relevant events in real-time, identifying the first moment a problem or opportunity is predictable, so you can improve the end result. This will help minimize risk and maximize your revenue. Find out more in this IDC Insight report.


TDWI Checklist Report: Mainframe Modernization

Mainframe modernization takes many forms: providing a streamlined method for using mainframe information on other platforms, extending the mainframe to the Web, or making the mainframe an active participant in service-based composite applications. This Checklist Report details six ways to make the most of your mainframe investment.


Overtaken by Events? The Quest for Operational Responsiveness

Find out what 400 large companies say about their response tools and processes in place now, compared to what they wish they had in this study conducted by Vanson Bourne Research. This study also reveals why event-driven architecture will likely become the IT standard within the next five years.


Smarter Banking Processes in 2010: Shrink Costs, Build Profitability and Respond Dynamically with Business Rules in Banking

Lenders use business rule management systems (BRMS) to externalize business logic from hard-coded applications, creating dramatic improvements in flexibility, speed and efficiency. BRMS enhances agility, with key decisions in banking processes changed in real-time to days rather than months, leading to lower costs and better results in areas like payments, onboarding, customer care, risk management, and lending.


COBOL Whitepaper: Enrich the Decisioning of your COBOL Applications

With IBM WebSphere ILOG JRules and IBM WebSphere ILOG Rules for COBOL, you can externalize and manage the business rules in your organization’s COBOL applications without disruption or a major development project. Furthermore, you can use the externalized rules as decision services within an SOA strategy.


Answers to Top BRMS Questions

Answers to ten frequently asked questions about what business rule management systems are and how they are used.


IBM WebSphere ILOG Business Rule Management Systems: The Case for Architects and Developers

The implementation of a BRMS brings organizations wide-ranging benefits in terms of the accessibility and oversight of automated decision logic, along with the ability to accelerate the implementation of decision changes. But there are differences between business rule offerings in the market and the functionality they deliver to ensure easy, safe and reliable rule management. The WebSphere ILOG BRMS offerings deliver the most comprehensive set of rule management capabilities. Designed to fit a wide range of enterprise architectures, they empower both LOB and IT teams, and facilitate communication and collaboration between all rule management stakeholders.


Why Business Rules? A Case for Business Users of Information Technology

Applications constructed with a BRMS, such as the IBM® WebSphere® ILOG BRMS offerings—the JRules and Rules for .NET BRMS product lines can deliver flexibility to business systems and agility to the organization by enhancing the ability to automate decisions with a high degree of precision and personalization. And they provide a set of integrated environments specifically designed to meet the needs of various business and technical users who participate together in the creation, deployment and ongoing maintenance of business rules.


Agile Decision Services

This paper explores the challenges that organizations face in trying to deliver quick time-to -value for IT projects and achieve the status of ‘agile enterprise’. It illustrates how IBM WebSphere ILOG Business Rule Management System (BRMS) can facilitate the alignment of IT with business and support the implementation of an agile decision service (ADS) to provide business value within months of project adoption.


COBOL Whitepaper: Updating Rules for COBOL Generated Code to Use CICS Channels and Containers

IBM® WebSphere® ILOG Rules for COBOL generates a COBOL sub-program from the rules that have been externalized and managed in the ILOG Rules Repository. The externalization of business rules provides benefit to your business, as well as improves the efficiency of maintaining your COBOL applications. Corporations today continue to see value in running their core business applications on large-capacity mainframes. An organization’s success depends largely upon its ability to respond quickly to today’s complex, ever changing markets and regulatory climate. Businesses today need a Business Rule Management Systems (BRMS) solution that supports business changes and cycles far more effectively than traditional methods and takes direct advantage of business expertise. This IBM Redpaper™ publication is intended for anyone who is interested in learning more about IBM WebSphere ILOG Rules for COBOL.


Smarter Insurance Processes in 2010: Streamline Insurance Processes with Business Rules to Cut Costs, Speed Operations and Respond Dynamically to Change

Smarter insurance processes go beyond basic automation by adding intelligent decisioning capabilities for greater agility, speed and transparency. This automation not only cuts costs by reducing manual tasks, bottlenecks and errors—it also delivers the right answer to the right person at the right time.


Smarter State Government Processes in 2010 - Enabling Citizen-Centric Processes, Transforming Service Delivery and Reducing Costs with IBM WebSphere ILOG Business Rule Management System (BRMS) Technology

Today states and government agencies must be able to respond and adapt quickly to relentless change to improve citizen and business services, manage resources effectively and efficiently, strengthen national security and public safety and ensure a sustainable environment. Find out how technology can enable the delivery of better value for citizens and lower costs in this solutions brief.


Five Ways to Fast ROI With Business Rule Management Systems (BRMS)

Find out how your organization can begin to see ROI from WebSphere ILOG BRMS in just 6 to 9 months.


Smarter Healthcare Processes in 2010. Reduce Costs, Increase Productivity, Deliver Best Outcomes with IBM ILOG Business Rule Management System (BRMS) and Optimization Software.

The pace of change for Healthcare has never been faster or more demanding - from ongoing regulatory and policy changes to increasing pressure to deliver superior care and coverage with the utmost of transparency while reducing costs. Find out how the role technologies such as Business Rule Management Systems (BRMS) and Optimization software will play in helping Healthcare organizations of all types and sizes build smarter processes that allow you to adapt to change faster, overcome process silos and improve patient care and safety.


High Availability and Clustering with GlassFish ESB

GlassFish Enterprise Service Bus (ESB) is Sun Microsystem's lightweight and agile integration product suite for services-based and composite application development. The ESB is typically at the heart of an enterprise-level business application platform. Most deployments require serious consideration of non-functional requirements, including performance, reliability and availability, and for most mission-critical applications High Availability (HA) is a key requirement. HA is employed to ensure a certain degree of operational continuity within a given time period.

This whitepaper details a reference architecture for a very typical deployment solution based on a real-world scenario. The scenario focuses on a system that manages a customer's business processes. The solution accepts requests via web services-based interfaces, manages corresponding business processes, handles faults correctly and integrates with existing backend systems.


Service-Oriented Transformation: A Proven Approach for Large-Scale Change

Global management consultant A.T. Kearney identifies complexity and inconsistent data as the biggest IT-related barriers to their companies' growth. These barriers are particularly disruptive where a company is seeking to undertake a business transformation. This white paper examines a Service Oriented Architecture approach, which has shown great promise in allowing retail companies to ensure their business and IT needs are aligned, while providing the flexibility that a transformation demands.


Research Study 2009 -- The State of Resilience on IBM Power Systems (AIX and IBM i environments)

The 2010 edition of this unique report is filled with survey findings gathered during 2009 from over 4,000 individuals responsible for the resilience and protection of AIX and IBM i (i5/OS) environments. Discover if and how your AIX peers are meeting recovery-time and recovery-point objectives, disaster recovery plans and more. Read more.


Breakthrough Data Recovery for IBM AIX Environments

This white paper provides a road map to the most effective strategies and technologies to protect data in IBM AIX environments and provide fast recovery should data be lost or corrupted due to accident or malicious action. The paper also outlines the benefits of continuous data protection (CDP) technologies for AIX.


The Benefits of AIX Data Replication in HACMP Clusters

For IT departments looking to bring their IBM AIX environments up to the next step in data protection, IBM’s PowerHA (HACMP) connects multiple servers to shared storage via clustering. This offers automatic recovery of applications and system resources if a failure occurs with the primary server. But clustering only makes the server resilient, not the data storage. That is where real-time replication of the data store is essential. Learn all about how AIX data replication works and how it benefits HACMP clusters.


What Every Healthcare IT Manager Needs to Know for AIX Environments

The ability to deliver and assure optimum availability to clinical systems and data is critical to the success of healthcare organizations who run AIX. As providers become increasingly dependent on electronic medical records and medical delivery technologies, they must keep those applications, databases and networks available and accessible—no matter what. This white paper shows how information availability solutions ensure the availability and accessibility of data and applications running in IBM AIX environments, regardless of planned or unplanned interruptions.


The Benefits of Continuous Data Protection (CDP) Technology in IBM AIX and IBM i (i5/OS) Environments

A rewind button for applications, files and transactions? That’s what continuous data protection (CDP) technology provides to managers of IBM AIX and i5/OS operating environments. CDP rapidly recovers accidentally deleted or otherwise corrupted data and provides many other valuable benefits. Read this informative eight-page paper to learn more about this breakthrough data protection technology for your AIX systems.


Next-Generation Disaster Recovery and Availability Technologies for AIX and IBM i (i5/OS) on IBM Power Systems

This information packed 29-page report reviews the technology spectrum of resilience and recovery solutions available for IBM i (i5/OS) and AIX environments running on IBM Power Systems, including the latest, next-generation solutions. The goal of the paper is to help prepare IT professionals to better evaluate and adopt appropriate AIX and IBM i technologies and methodologies most effective for their organization given constraints around recovery time, data currency, IT staffing, and budget.


Implementing a “Business Process Culture” to Automate Core Process

This white paper documents the power of BPM to automate and enhance core processes — in this case, classification of information coming into and going out of a government security agency. Because of the sensitive nature of the application, the identity of the agency has been concealed. Despite this anonymity, other organizations can learn how to take advantage of a business process management approach to developing and deploying applications by learning about this agency’s success in implementing a “business process culture” to solve a major security challenge.


Building the Agile Enterprise powered by Services Oriented Architecture

In the face of near-constant changes to market conditions, the design of the enterprise is itself changing. Today, business agility - the ability to adapt to market conditions - is recognized as an important competitive differentiator. But hampering business agility, and therefore growth, is the ability of information systems to adapt in line with organizational information demands.


Understanding the Business Benefits of an Open Source SOA Platform

A Hurwitz White Paper
Open source has been proven particularly effective when implementing SOA. Using open source reduces the cost of tools while providing a range of options from different providers. Having access to the source code also eliminates concerns about vendor lock-in. Finally, open source offers a broad and supportive community and ecosystem to support the SOA initiative. At the same time, commercial open source SOA tools carry with them the full support of a well-established vendor.


Forrester Report: Total Economic Impact of Red Hat JBoss Enterprise Application Platform

Red Hat commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying JBoss Enterprise Application Platform. This study illustrates the financial impact of implementing JBoss Enterprise Application Platform for mission-critical applications by an organization that provides integrated voice and data communications.

Forrester found that the organization reduced its operating costs by cutting spending on annual maintenance and support for its Java platform and improved its IT productivity, resulting in shorter product-introduction times and increased revenue.


Smarter Systems for an Uncertain World

In an increasingly uncertain world, businesses require agility more than ever. But no organization can be more agile than its systems. This white paper from James Taylor explains how Decision Management transforms your hard-to-change IT applications into action–oriented, flexible, predictive, smarter systems that learn and adapt.


Putting Predictive Analytics to Work

Predictive analytics applied to operational decision making is the next wave of business innovation and the next major source of competitive advantage. In this white paper from James Taylor, read how the most successful practitioners are using Decision Management to put predictive analytics to work powering the day-to-day decisions that impact performance most.


Checklist: Signs You Need to Upgrade Your Business Phone System

Is the time ripe for replacing/upgrading your existing phone system? Which solution will best suit your business? Our free checklist will help you evaluate whether your current phone system is suitable for your needs and how it may impact future growth.

This paper answers questions that will identify the usability and longevity of your phone system and help determine if it's time to upgrade your technology.


Comparison Guide: IP Phones

Compare side-by-side functionalities of seven leading IP phones. When it comes to choosing what's right for your company, the specifics are what determine what phone best suits your needs. We've done all of the research for you in this IP Phone Comparison Guide. You'll get exact details on specific IP Phone features such as function buttons, display resolution, weight, and price.


Butler Group Technology Audit: FICO™ Blaze Advisor® Business Rules Management

Are you evaluating Business Rules Management or Decision Management applications? The Butler Group recently conducted a technology audit of FICO™ Blaze Advisor® Business Rules Management. This white paper provides detailed analysis of Blaze Advisor’s functionality, architecture, and deployment, as well as an overview of product strategy. It also provides recommendations as to what kinds of organizations will make the best use of Blaze Advisor.


The 11 Secrets of Business Rules Success

Managing business rules gives you control over high-volume operational decisions and delivers unprecedented agility. Equipped with decades of experience developing decision management applications, FICO has developed 11 steps to help you make the most of business rules. This white paper details the 11 secrets to business rule success, and explores how to balance speed and quality when building a rules-based approach to decision management.


Decide to Survive-Four Imperatives that Make Better Decision Management Essential in Uncertain Times

Entering a global recession, companies must respond to increasingly complex markets, changing threats, and fleeting opportunities. They must show compliance with a growing regulatory burden and more layers of regulation at national and international levels, while also reducing operating costs. Decision management answers four imperatives for businesses seeking to thrive in today’s difficult environment. This white paper shares FICO’s decades of experience helping enterprises compete more effectively using decision management technology.


How to Run A Successful, Scalable Process Documentation Initiative

Every year, CIOs and COOs rank “Improve Business Processes” as a top priority for their organizations. So why aren’t more organizations diving in, documenting their processes and driving improvement? In short, because its hard. Too many people to talk to. Too little time. Teams spread all over the world.

The good news is that with the right approach and tools, you can document your core business processes in a short amount of time. One of our customers recently documented 400 processes in 30 days using this methodology. This paper provides a 10-point checklist that outlines how to run a successful, scalable process documentation initiative.


Proactively Align IT With the Business Using Nastel AutoPilot

Nastel's AutoPilot M6 reduces complexity by providing end-to-end transactional views, proactively prevents problems, provides visibility into applications and transactions, and maximizes staff effectiveness. With AutoPilot M6, organizations can meet their internal OLAs and external SLAs even in today’s complex application environments.


Microsoft Workflow Foundation and BizFlow

With Microsoft's release of its Windows Workflow Foundation (WWF), many organizations have asked about the difference between this new product and a Business Process Management (BPM) product such as BizFlow from HandySoft. This whitepaper addresses product similarities and differences by providing an overview of Microsoft WWF and comparing and contrasting Microsoft WWF with BizFlow BPM. The paper illustrates that SharePoint Workflow Designer and BizFlow-based BPM solutions are markedly different as well as complementary. Rather than comparing the two, organizations should consider how WWF in conjunction with BizFlow can be used to make more powerful workflow and process-driven solutions.


Audio Conferencing 2.0: Control Costs & Simplify Administration

Audio conferencing has seen very few innovations in recent years — unless you consider complicated operations and added expenses to be significant milestones. Simply put, the industry has been stagnant. Until now. Download this paper to learn how you can get more (and truly know what you are getting) from your audio-conferencing investment, including Innovative Web-based administration to monitor audio usage and control costs, intuitive call controls to easily customize conferencing experience, and greater value for your investment with free call recording and customization.


Next Generation Audio Conferencing

While the advent of the Web changed the way we do just about everything, audio conferencing kept a steady low profile. Buckle up: Audio conferencing is about to hit warp speed on the information superhighway. This Wainhouse Research application brief explores the results of a groundbreaking survey on the next generation of audio conferencing. Get acquainted with Web-controlled audio conferencing, including business benefits, real-world impact and recommended best practices.


Controlling the Cost of Audio Conferencing

Audio conferencing is a vital tool for business communication but the fees most services charge for operator-assisted calls can really add up. This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they’re doing to control it.

Download this brief and learn what to look for in an audio conferencing service plan, which tools best control costs, why some organizations are opting to consolidate usage to a single supplier, and how Web-based call controls, online reports and recording help maximize use while controlling costs.


Protecting Your Network Against the Growing Danger of Web Attacks

Web sites containing malware are increasing exponentially. Combating the new threats posed by the Web can be a challenge for organizations. Learn about the negative impact these growing Web threats can have on your business and why proactively protecting your company through an enforced acceptable usage policy in combination with a hosted Web security and filtering service is important.


Why Email Must Operate 24/7 and How to Make this Happen

Email communication is essential. Unplanned email outages or even routine maintenance can cause huge disruption not only to your business, but also to your customers and partners. In this new Osterman Research paper you’ll learn about the issues organizations face regarding email outages and the importance of implementing an email continuity service.


Bullet-Proofing Instant Messaging

Consumer-grade instant messaging opens a door for malware and can compromise your regulatory compliance efforts and violate copyright protection. This white paper describes how a secure IM service works with standard IM packages to screen and filter traffic, enabling you to block malware and prevent transmission of unauthorized content.


Event Processing with GlassFish ESB

This tutorial explores one of OpenESB's most exciting JBI components — the Intelligent Event Processor (IEP). The IEP service engine is a supported component in GlassFish ESB 2.1. It provides powerful support for event-driven architecture (EDA), in general, and complex event processing (CEP) and event stream processing, (ESP) in particular. EDA is a software architectural pattern focusing on producing, detecting, consuming, and acting upon events.


Using Open-Source SOA in an Enterprise Deployment

Many companies are turning to a service-oriented architecture (SOA) approach to use their existing IT assets in new ways. Application functionality is made available as a service, available to all applications that use that particular capability. Business managers know that an SOA is a key technology in business integration, and can help increase agility, improve customer satisfaction, and increase responsiveness.


Lightweight Services: Recomposing SOA for the Current Economic Times

A constrained economy hasn't offset the need for increased business integration within the fast and responsive enterprise. Staying ahead of competition requires federation with vendors, suppliers, customers, and staff to deliver the value that the enterprise promises. Learn how a careful choice of technologies and middleware such as Sun's LightWeight services platform, become even more critical.


Customer Success Story – Financial Services: Sumitomo Mitsui Banking Corp.

Sumitomo Mitsui Banking Corporation (SMBC) looked to Metastorm BPM to automate new customer on-boarding and compliance related processes. Through the use of Business Process Management Software SMBC has created a single user interface, achieved Basel II and Patriot Act compliance, improved customer service, lowered risk and improved regulatory compliance.


5 Steps to Choosing the Right BPM Suite

Choosing a BPM Suite, rather than a series of disparate applications, will significantly decrease your costs, increase your time to benefit, and increase your flexibility and agility in managing and improving multiple processes. BPM Suites can deliver significant business benefits and a fast ROI – but only if you choose the right one.


Building a Business Case for BPM

Business Process Management (BPM) initiatives are growing in popularity — largely because so many organizations have proven the value that BPM can deliver. With a relatively low investment in technology and resources, huge gains in process efficiency, productivity, control, and business agility can be achieved. This white paper is designed to provide a repeatable framework for developing a business case for new or continued justification of BPM projects — with the objective being to help accelerate the startup time and enable more organizations to realize success from BPM.


Wyeth's Rx for BPM Success

For a Pharmaceutical Company like Wyeth, no function is more important than research and development – the process of finding the new drugs that will lead to patents and profits. And for the Information Systems group that supports R&D, business process management (BPM) is emerging as a key technology and management strategy to make that function more efficient.


The Business of SOA

Enterprise Architecture (EA), Business Process Analysis (BPA) and Business Process Management (BPM) are integral to effective service-orientation. SOA relies on the work of EA, BPA and BPM to define, analyze, and execute resources where SOA has the best effect. The result is an agile enterprise in which business models drive executable business processes powered by a portfolio of services.


Enterprise PBX Buyer's Guide

Premise-based IP PBX (Internet Protocol Private Branch eXchange) systems are changing how businesses implement and use their voice communications. IP PBX systems are cheaper and far more capable than their predecessors. They also integrate much better into business networks and data communications which, in turn, enable new applications that are still being discovered and applied to common business practices. Download this free Buyer's Guide and have access to comprehensive expert research on all aspects of the IP PBX market.


10 Steps to a Successful CRM Implementation

A CRM solution can have an enormously positive effect on your business's bottom line, but a lot can go wrong during a rollout if you haven't planned properly. Follow these 10 steps to help ensure that your CRM implementation is a success, from the planning stages to post-deployment improvements.


ERP Systems Market Primer

Think ERP is just a meaningless acronym? You’ll be surprised to learn how powerful ERP solutions can be across your company. Read this in-depth Market Primer to find out how ERP impacts every part of your company. You’ll learn the basics on this feature-rich tool and how it can benefit your business, employees and the company's bottom-line.


Event Processing Designing IT Systems for Agile Companies

Event Processing Designing IT Systems for Agile Companies Special Edition e-Book from IBM.Authors: Dr.K. Mani Chandy , Roy Schulte, Distinguished Analyst at Gartner Inc.


Smarter Insurance Processes in 2010: Streamline Insurance Processes with Business Rules to Cut Costs, Speed Operations and Respond Dynamically to Change

Smarter insurance processes go beyond basic automation by adding intelligent decisioning capabilities for greater agility, speed and transparency. This automation not only cuts costs by reducing manual tasks, bottlenecks and errors—it also delivers the right answer to the right person at the right time.


Smarter State Government Processes in 2010

- Enabling Citizen-Centric Processes, Transforming Service Delivery and Reducing Costs with IBM WebSphere® ILOG Business Rule Management System (BRMS) Technology
Today states and government agencies must be able to respond and adapt quickly to relentless change to improve citizen and business services, manage resources effectively and efficiently, strengthen national security and public safety and ensure a sustainable environment. Find out how technology can enable the delivery of better value for citizens and lower costs in this solutions brief.


Smarter Healthcare Processes in 2010

Reduce Costs, Increase Productivity, Deliver Best Outcomes with IBM ILOG Business Rule Management System (BRMS) and Optimization Software.
The pace of change for Healthcare has never been faster or more demanding - from ongoing regulatory and policy changes to increasing pressure to deliver superior care and coverage with the utmost of transparency while reducing costs. Find out how the role technologies such as Business Rule Management Systems (BRMS) and Optimization software will play in helping Healthcare organizations of all types and sizes build smarter processes that allow you to adapt to change faster, overcome process silos and improve patient care and safety.


BRMS Brief: Five Ways to Fast ROI With BRMS

Find out how your organization can begin to see ROI from WebSphere ILOG BRMS in just 6 to 9 months.


The Right Way To Integrate Data For Application Integration

A White Paper by David S. Linthicum

Traditional data integration approaches within the service-oriented architecture (SOA) movement – such as enterprise application integration (EAI) or enterprise service bus (ESB) – are not as effective as you might think. Data integration is extremely complex, and requires the right tool for the job. The way data integration is implemented, and the technology leveraged, can make all the difference.

EAI tools and ESBs look good on architecture diagrams, but the lack of focus on the data typically leads to disaster. Without an efficient way to transform raw data into a strategic asset, manufacturers cannot shorten product life cycles, increase customer satisfaction, and improve their response to market demands.

This David S. Linthicum LLC white paper, The Right Way To Integrate Data For Application Integration, explains:

  • The challenges a sporting goods manufacturer experiences when using the wrong data integration tools and failing to take the complexity of its data into account
  • How to understand your own data integration needs and select the right tool for the job
  • Things to consider when choosing a data integration technology, including the ability to handle larger amounts of large data sets and integrated data quality, etc.

David Linthicum is an internationally known expert in EAI, SOA, and cloud computing. He has formed or enhanced many of the ideas behind modern distributed computing including EAI, B2B Application Integration, and SOA, approaches and technologies in wide use today.


Center of Excellence Maximizing BPM Success by Sandy Kemsley

A BPM Center of Excellence (CoE) helps accelerate BPM implementations while avoiding past mistakes by centrally coordinating and leveraging core functions, skills and best practices. However, establishing a CoE need not be a huge undertaking. Read this white paper by Sandy Kemsley to learn more.


Smarter Healthcare Processes

During this session, you will learn the value of a BRMS when building Web-based applications for data collection and processing. Specifically, you will learn about the unique way BRMS technology allowed WFU to achieve unprecedented gains in productivity and reliability by having a true separation of presentation and business logic. This case study will showcase the challenges of clinical trial data management, but the highlighted techniques are applicable to any business needing smart, dynamic and adaptive Web-based user interfaces.

This session will explain:
  • How to manage hundreds of very different business Web forms using the same infrastructure code and externalized business logic
  • How easy it is to implement ILOG BRMS in a Web-based/Java environment
  • How to facilitate intelligent data collection and management while ensuring data validation at the source
  • How a BRMS is uniquely positioned to address some of the emerging data sharing issues that are being driven by regulatory and funding bodies in the healthcare industry—the same issues that arise when sharing data between disparate and/or legacy systems in any business The take-away points and lessons learned should give you a clear vision of how to build sophisticated Web-based user interfaces that are both logic and data aware, yet can easily adapt to change.


Butler Group Technology Audit: FICO Blaze Advisor Business Rules Management

Are you evaluating Business Rules Management or Decision Management technologies and applications? Read the Butler Group’s analysis of FICO™ Blaze Advisor® Business Rules Management, one of the leading solutions available.


Decide to Survive: Four Imperatives that Make Better Decision Management Essential in Uncertain Times

Decision Management answers four imperatives for businesses seeking to thrive in today’s difficult environment. This white paper shares FICO’s decades of experience helping enterprises compete more effectively using decision management technology.


The 11 Secrets of Business Rules Success

Use the best practices for your business rules projects from the start. Discover “The 11 Secrets of Success with Business Rules,” from choosing the right applications to creating frameworks for harvesting rules to operationalizing predictive analytics.


Red Hat Enterprise Linux: Your Solaris Alternative

Selecting an operating system for your IT infrastructure has long-term consequences. The selection process must take into account technical features of the current system and also the ability for the system support your future business requirements. This whitepaper will review some key features and benefits of both Solaris and Red Hat® Enterprise Linux® and explain why Red Hat Enterprise Linux is an ideal solution for enterprises that are facing Sun and SPARC's uncertain future.


SOA Whitepaper: Multichannel SOA and Business Rule Management Systems

This paper presents service-oriented architecture (SOA) through the eyes of people with different roles within an organization. It will show their needs, challenges and tasks as they relate to SOA.


Vanson Bourne Research Report

Sixty-one telcos worldwide report a loss of up to 10% of revenue due to order fallout. Why is this happening? How else is order fallout affecting companies? To find out, read the survey report "IT Impact on Telecommunications Order Fallout."


Forrester TEI Report

Forrester examines how one communications service provider used Progress Software's Actional solution to reduce the amount of time to fix critical issues by 85% and decrease the number of critical issues by 20% per year.


Assessment Guide: Are Your Business-Critical Applications at Risk?

Assess risk factors and gauge your applications' effectiveness in supporting revenue growth, customer satisfaction and business success. This guide enables you to create a high-level overview of each business critical application in your portfolio.


Progress named a leader in independent report on Standalone SOA And Web Services Management Solutions

To assess the state of the standalone SOA management solutions market and see how the vendors stack up against each other, Forrester evaluated the top standalone SOA management solutions vendors. After examining past research, user need assessments, and vendor and expert interviews, they developed a comprehensive set of evaluation criteria.


Managing Project-Oriented Processes

Over the years, as a result of working on many BPM (Business Process Management) initiatives worldwide, we have realized that many processes have project characteristics, demanding a unique approach in their management. We refer to these processes as Project-Oriented Processes (POP).

BPM and PPM (Project Portfolio Management) systems each address the requirement of managing POP only partially. A single solution that provides the combined functionality of both BPM and PPM can alone meet the requirements fully. Extending a BPM system to include PPM functions can therefore offer significant benefits.

Download this white paper to


Automating Processes: Plucking the Low-Hanging Fruit of Process Management

Business Process Management. To many, these words conjure up images of tremendous complexity. Months of planning. Committees. Meetings. More meetings. Boxes and arrows and squiggles depicting your business processes – as they are and what you hope they will be – on wall-length whiteboards. The process sounds complicated, complex and exhaustive.

While BPM can be that complex, it needn’t be. You can move, and move quickly, to pluck the low-hanging process automation fruit for your company.

In this short paper, we will provide some guidance, along with things to ponder, consider, and act on, as you contemplate how to automate your business processes.


IDC Case Study: Enterprise Rent-A-Car Uses Appian to Automate Request Management System

Enterprise Rent-A-Car (ERAC) uses Appian to power Request Online, a single web-based solution for managing all IT-related service requests for ERAC's 65,000 global employees. The case study outlines the flexibility and value of the BPM solution, as well as Appian's strong partnership approach in making the project successful.


IDC Analyst Report: Flexibility, Ease of Use Lead BPM Customers to Appian

Global research and analysis firm IDC has published a report on Appian and the strength of its on-premise and SaaS-based BPM offerings. The report details Appian's capabilities in Process Modeling and Execution, Rules, Forms Design, BAM, Content Management and more. IDC concludes that Appian's business-level user orientation, flexibility and comprehensive features are driving Appian's market leadership.


Case Study: Epcor Utilities Inc.

With the help of Interstage Business Process Manager, Electricity Company Unphased by Legislation


White Paper: Establishing ROI and Key Success Factors for BPM Projects

Delve into the critical success factors for a BPM project and learn how companies have demonstrated ROI from such initiatives.


Automated Process Discovery: Setting the Stage for BPM

The biggest challenge with starting a process improvement initiative lies in understanding existing processes and knowing where to start. Read how you can visualize your ‘as-is’ situation as it “really is” within just a few days.


Optimize Processes and Reduce Costs with Operational Intelligence

Operational Intelligence is an advance in business and technology. This new approach can enable people to take effective actions and make better decisions, making both business and IT more intelligent in managing business operations.


Hurwitz SOA Whitepaper

Adopting an open source SOA allows better allocation of IT resources, away from solving internal infrastructure and systems issues, to solving business problems that directly impact customer experience and revenue generation.


Open Source Middleware Reference Architecture Whitepaper

This is a roadmap of open source middleware capabilities across a diverse set of application requirements.


Velociti Partners Customer Survey

JBoss customers believe JBoss is dedicated to delivering increased savings with faster, more accurate, and more valuable support services. They see us a strategic partner, giving us a distinct advantage over our competition.


Operational Intelligence: Correct Problems Before They Occur

In this white paper, we discuss the burgeoning concept of Operational Intelligence, a new approach for decision-making that allows the optimal response at the right time. It draws upon concepts and technologies currently in use, augmented with new analytical technologies and delivered as a unified solution.


Sun GlassFish Enterprise Service Bus: The Lightweight ESB

Learn how Sun GlassFish ESB offers a “fit-to-purpose” mix of features, functionality, extensibility, and support at the best cost possible, with minimal overheads for development.


Best of Breed Mainframe Integration and SOA Tools

A buyer's guide for tools to help with mainframe integration leveraging SOA.

In today’s IT marketplace it is easy to think that mainframes are being marginalised more and more in companies across the world. Indeed, not so long ago the story was that the mainframe was the dinosaur, headed towards global extinction. This forecast has, of course, been thoroughly disproved, as many companies continue to gain great business benefit from their mainframe investments. Indeed, the mainframe actually seems to be staging a resurgence as people realise that its unsurpassed levels of availability, scalability and performance are still as important to business today as they were twenty years ago.

This paper considers the topic of mainframe SOA, and identifies the best-of-breed characteristics to look for in evaluating any mainframe SOA toolset, in order to help companies make the decision that will best suit their individual needs.


FUSE - An Open Source Enterprise Service Bus

One of the compelling stories in open source is the potential for bringing SOA to unserved and underserved markets -- such as smaller businesses and departments of larger organizations. In essence, people who don't have the budgets for SOA solutions and consultants. SOA has been part and parcel of high-margin business for vendors, but the time for market disruption may be here.

Open source solutions such as the FUSE ESB may pave the way for this shift toward this new generation of commoditized SOA deployments. FUSE actively participates in the respective developer communities and gives practically all of the code that it develops in-house back to these communities. Download this white paper to read more.


Getting Started with Nimble BPM

What is Nimble BPM? The latest report by Upside Research, Inc. provides an analysis of this alternative to more traditional and "heavy" BPM projects. For many enterprises, BPM has morphed from simple process automation into a broad infrastructure-heavy commitment that is often complex and expensive. This report introduces Nimble BPM as a cost-effective and flexible alternative - one that can improve the processes and workflows that power your business.

    Nimble BPM provides:
  • practical process automation and management
  • increased business ability and visibility
  • streamlining of key business processes
  • flexibility for the future
Download this whitepaper for a "Quick Start" guide to Nimble BPM and practical process automation.


Bloor Research White Paper: (Complex) Event Processing

Reacting to events to minimize risk, predicting events to capitalize on opportunities and analyzing events to improve future performance; and doing all of this now rather than next week when it may be too late, is what event processing is all about. It is increasingly being recognized as a crucial capability for optimizing the business. This paper seeks to explain what events are, why they are important to your business, and what the options are for processing and managing these events to gain business advantage.


IDC Report: Complex Event Processing Opportunity Analysis and Assessment of Key Products

Read this excerpt of the 2009 IDC study by Maureen Fleming and Jeff Silverstein looking at complex event processing. Most applications depend on users to ask an application to perform a task. With the widespread collapse of our economy, it is clear that this approach is no longer valid for many types of mission-critical applications. The excerpt includes IDC opinion on the market for CEP, what defines CEP and independently profiles Progress® Apama®, which was ranked "Top CEP Innovator" in the report.


Solving Cloud Data Integration: A Key Challenge for SAAS Providers

The growth of Software-as-a-Service (SAAS) is predicted to climb at an aggressive, accelerated pace through the rest of this decade and beyond. This growth makes sense given SAAS advantages, however recent trends and industry information show that SAAS providers may face a fundamental roadblock to their future growth: a lack of data integration. This paper outlines key challenges facing SAAS application providers, hurdles impeding selling and delivering a complete solution, and current approaches. It also looks at Informatica’s unique, proven solution to overcome these hurdles and help SAAS providers use data integration as a competitive advantage.


Using Open-Source SOA in an Enterprise Deployment - Reducing costs, lowering risks, and increasing flexibility

Companies choose SOA to increase agility, simplify their IT infrastructure, and reduce cost pressures. This can be difficult with solutions that are delivered under a “closed source” model. With proprietary or closed source solutions

An Open-source approach to SOA solutions provides significant benefits when compared to closed, proprietary platforms. This paper provides a brief overview of the benefits of open source and the business drivers behind its market momentum.


Simple Methods for Updating Your Data Schema

Making changes to database schemas can often be complex and error prone. Changes impact dependent objects and sometimes even the underlying data, and the stakes are high. Even with careful attention, schema changes can impact application systems, producing unexpected results, costly errors and business disruptions. By minimizing or eliminating manual tasks and automating the change management process, organizations can implement schema updates with ease and accuracy. This solution brief explains the value of IBM® Data Studio Administrator. This powerful and flexible tool simplifies the process of identifying, analyzing and implementing database schema changes for IBM DB2® for Linux®, UNIX® and Microsoft Windows®. Data Studio capabilities exploit modern development tools and techniques to provide for fast and efficient development and support a scalable infrastructure.


Basic Principles for Managing an Archiving Project

Business-critical ERP applications, such as JD Edwards EnterpriseOne, represent an ongoing corporate investment, empowering new business initiatives, supporting daily operations and driving revenue generation. They also collect and accumulate a wealth of business information – a valuable asset that must be managed and preserved throughout its lifecycle. Companies worldwide are affirming the value of database archiving as a best practice for managing application data growth. The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.


Archiving as a Means to Better CRM Application Growth

Business-critical CRM applications, such as Siebel® CRM, represent an ongoing corporate investment, empowering new business initiatives, supporting daily operations and driving revenue generation. They also collect and accumulate a wealth of business information – a valuable asset that must be managed and preserved throughout its lifecycle. Companies worldwide are affirming the value of database archiving as a best practice for managing application data growth. The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.


Business Critical ERP: Perfect Your Archiving Strategy

Business-critical ERP applications, such as PeopleSoft Enterprise, represent an ongoing corporate investment, empowering new business initiatives, supporting daily operations and driving revenue generation. They also collect and accumulate a wealth of business information – a valuable asset that must be managed and preserved throughout its lifecycle. Companies worldwide are affirming the value of database archiving as a best practice for managing application data growth. The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.


Bridge the Data Privacy Gap

This white paper provides insight into the requirements for protecting privacy in SAP non-production environments and describes some of the comprehensive data masking techniques available with the IBM® Optim™ Data Privacy Solution for SAP® Applications.


Proven strategies for archiving complex relational data

Database growth, long-term data retention regulations and storage requirements increase operational costs. Yet, archiving complex relational data poses many challenges. Optim Data Growth Solution provides proven technology and comprehensive capabilities that make archiving complex relational data practical and desirable.


Data privacy best practices: time to take action!

In the midst of unprecedented security breaches, the best way to ensure that confidential information remains protected is to develop and implement a comprehensive privacy and security strategy. This white paper explains the steps you need to consider when developing your privacy strategy and implementing your first data privacy project. Find out how you can help your organization implement best practices in privacy protection and make your privacy project successful from start to finish.


Maximize Business Value with Right-Time Information Using Data Services

How agile is your business? It's a question you can't afford to ignore, especially since being agile is how businesses effectively thrive in today's competitive environment. Unfortunately, too many organizations lack timely access to accurate, reliable, and relevant information, that drives business agility.

Therefore, organizations are forced to rethink how they access and integrate enterprise data across business unit silos and corporate firewalls. Application-centric integration approaches—SOA, BPM, EAI, and ESB—promise agility, but fail to deliver on that promise unless complemented by a sophisticated data integration platform that delivers holistic and accurate information as a service to consuming applications and business processes, exactly at the speed of the business.

Download this compelling Informatica White Paper to learn how your IT organization can leverage the power of a sophisticated data services solution to implement an agile enterprise information management (EIM) strategy. Discover how you can maximize business agility with right-time information to increase competitive advantage, improve compliance, and reduce cost, complexity, and risk.


Harnessing the Benefits of the New Cloud Process

by Mark De Simone, Chief Sales and Business Development Officer, Cordys
This white paper examines the new leadership doctrine, one which is no longer based on traditional command and control models, but much closer aligned to the collaborative and process-oriented culture that we are beginning to see with the emergence of the next step in the evolution of the Web: the Cloud.


Clouding Thinking

by Jon Pyke, Chief Strategy Officer, Cordys
This white paper explores the economic turmoil, globalization and the changes in the New World Order that is causing organizations to review their operations as they cannot afford to waste time, human and financial resources on processes that can rapidly and easily be automated and managed. Businesses leaders are looking for new ways to use computing power to meet their needs and fortuitously two trends - Cloud Computing and Situational Applications are beginning to coalesce to provide a new way of delivering applications as services.


The Perfect Storm - A Perfect Opportunity

This presentation explores the opportunities facing organizations in the current economic climate, including 5 rules to thriving through the adoption of the Enterprise Cloud Operations System from Cordys.


Weathering the Perfect Storm

by Jon Pyke, Chief Strategy Officer, Cordys
This whitepaper explains how your organization not only can survive the perfect storm of the global credit crisis, but even achieve superior performance and get ahead of your competitors, by using next generation BPM.


Information Strategies for Insurance Carriers Whitepaper

How to improve Insurer’s “3A’s” (Accessibility, Accuracy, Actionability) score? The Path from B & B (“bits & bytes”) to AI (“actionable information”)


Leading Carriers Go Green With P&C Billing Solutions

This brief is a perspective on thinking about how to incorporate going green in the insurance value chain process, particularly billing.


BPM Done Right: 15 ways to succeed where others have failed

This whitepaper will discuss the importance of measuring first to ensure you have relevant data on the effectiveness of processes before you automate.


Comprehensive SOA Governance

Learn how effective SOA governance enables SOA success, and how to evaluate technologies that support your SOA governance strategy.


Business Process Outsourcing for Insurance Carriers

Learn how insurance carrier business managers are choosing a Business Process Outsourcing (BPO) solution as part of their business model. Included in this whitepaper is a discussion of the benefits and risks associated with this solution and an overview of possible approaches for the typical carrier.


Forrester Case Study: Qwest Uses Process Simulation to Move at the Speed of Business Change

Learn how Qwest, a telecommunications company located in North America created a business process center of excellence and implemented a business project management suite (BPMS) that streamlined disjointed processes, facilitated change management, and captured process standards.


Whitepaper: The Case for BPM

This paper helps make the case for BPM. It defines the BPM concept, explains its importance to an enterprise’s ability to stay competitive and remain agile, and gives customer examples with numbers that help justify the investment.


Process Mapping 101 – A guide to getting started

Learning how to map processes is relatively simple. Now more than ever, it is essential for a team to have a clear picture of how their processes run and where their risks are. Processes like employee onboarding, month end-close, customer billing, or new product introduction – all of these can be mapped, made more effective, more efficient, more agile, with greater satisfaction for both employees and customers. But how to get started?

This 15-page guide will take you through the creating of a high-level process map: who needs to be involved, what their roles are and how to run the actual process mapping session including tips for the facilitator and what details you do and don’t need to track at this stage. Once you have your map you’ll learn how to present it to your sponsor for buy-in as well as soliciting feedback from other stakeholders. By creating a solid high-level map you have created a sturdy foundation from which to drive improvements and to continue building your BPM efforts.


Magic Software's uniPaaS Provides Flexible Rich Internet Application and SaaS Platform for ISVs and Enterprises

Jeff Kaplan of THINKstrategies talks about uniPaaS, and the advantages of metadata-driven approach for RIA and SaaS development .

Jeff Kaplan recommends that ISVs and enterprise software developers consider SaaS platforms which permit the greatest flexibility in addition to their scalability and security considerations. 
Kaplan believes we are quickly approaching an era in which customers will demand a choice of acquiring SaaS solutions delivered in the ‘cloud’ or deploying the solution behind the firewall on-premise. In response, ISVs and enterprise software developers are recommended to start thinking about SaaS platforms which permit the greatest flexibility in addition to their scalability and security considerations.

In this context, Kaplan examines the merits of Magic Software’s uniPaaS application platform in offering a single development paradigm with multiple deployment modes. He thinks that uniPaaS represents an attractive platform for ISVs with existing single-tenant applications who want to migrate to a multi-tenant approach without ending up with two code bases and platforms to support. This can save ISVs significant monies and accelerate the time to market and ROI. 
Kaplan also thinks that Magic Software’s uniPaaS provides flexible Rich Internet Application and SaaS platform for ISVs and enterprises, by offering a metadata-driven alternative to typical code-centric software development solutions. uniPaaS provides ISVs and enterprises with the tools they need to cost-effectively develop RIA and SaaS solutions to cater to their varying requirements. It could help open up the SaaS market to more ISVs who otherwise would not attempt to carry on-premise and on-demand solutions, and could encourage additional market growth and innovation.


Ease of Doing Business: A Business Guide to Modern Agent Portals

Agency Portal: A business guide to how to implement a modern portal to create an environment that positions a carrier for sustainable profitable growth and competitive advantage. This is based on Smallwood Maike research and sponsored by iter8.


Situational Management for SOA: Take full control of critical transaction applications

What happens when important customer orders back up before the trading deadline and won’t clear that day because of a surge of transactions caused by an unanticipated business event? Or if an unexpected weather event suddenly drives demand for your product causing a shudder throughout your supply chain.

Business success depends on knowing about situations like these immediately. If the applications your business depends on run in a SOA environment, events like these require intensive situational management.

This paper will explore:
  • An introduction of situational management for SOA and why it is essential for the deployment of critical production SOA-based applications
  • How to identify the business value and present examples to illustrate the risk and the gain
  • Examine the challenges of this kind of management, which hinder organizations as they try to move forward


Data Grids as an Imperative for SOA Implementations

A basic principle of SOA is the decoupling of applications and services. This leads to increased changes to existing applications and services, as well as more frequent creation of new ones. Because more services and applications are now creating, accessing, updating, and deleting (CRUD) operational data, the ability to establish concurrent control, transactional integrity, and response performance is more important and more challenging than ever. Significantly more data is generated with CRUD operations, and the amount is unpredictable. The ability to dynamically scale the enterprise data repository and to ensure reliable availability of data services - even when the database reaches full capacity or becomes unavailable - is critical.

One of the important benefits of an SOA is the opening of legacy applications and their data stores to much wider use. An associated challenge, however, is that the legacy asset may not be architected in a way that supports the transactional demands resulting from that wider use. By providing a buffer against the legacy data store, a data grid can serve as a caching layer that scales linearly to extreme levels. IT does not have to re-architect the legacy asset; the data grid enables IT to offer broader access with high service levels.


P & C Billing Market Survey Results

Read about what P & C carriers have to say about the current state of their billing systems, how well current systems support their needs, and how they see their billing operations evolving in the future.


Formalizing Operational Governance: Ensuring the well-managed enterprise

Governance is a straightforward concept and is practiced by all enterprises. It is the creation of policies regarding various aspects of the business and then making certain that the policies are followed. Creating the policies is not the main issue in having good governance; all successful enterprises do a good job creating policies. The hard part of governance, and where most enterprises fail, is in monitoring the policies and in knowing that the policies have been followed; in other words achieving control and compliance.

A new class of governance capability is available that will let you dynamically manage all governance efforts in a formal and efficient way, thereby delivering significant ROI to the business in terms of lower operating expenses and improved efficiency. In this paper, the concept of defining and formalizing Operational Governance is discussed, as well as the inherent benefits of implementing an Operational Governance solution.


15-Minute Guide to Transactional Content Management

Learn about imaging and document management as part of your business processes and how these processes can be automated to bring value to your operations. This easy-to-read guide defines transactional content management; explains why it’s important to outline its benefits; suggests a deployment framework; and provides resources for you to get started. Find out how your business can enjoy the benefits of transactional content management today.


EMC Forges Ahead In Document-Centric BPMS, The Forrester Wave Vendor Summary

In this Forrester report, you’ll learn why EMC leads the way in business content management. The tools acquired from ProActivity earn EMC the highest scores for design and monitoring and management in the current document-centric BPMS Forrester Wave evaluation. These high marks add to the already best-in-class scores EMC would have earned for architecture, capture, and repository support even before the acquisition. As a result, EMC is an all-around leader and has a very strong current offering in the BPM for document-intensive processes space.


The Forrester Wave: Business Process Management for Document Processes

Read this Forrester report to see how vendors stack up regarding business process management. Forrester evaluated eight business process management suite (BPMS) suppliers best suited and most experienced for document-intensive processes across approximately 150 criteria. Learn why EMC is one of the four leaders (in addition to IBM, Global 360, and Adobe) with its excellent native capture, content integration, and a very strong BPM offering. And find out about business process management tools and which ones are right for your business.


From Vision to Reality: Bridging The HR And Benefits Universe With The Employee Communications Platform

Employers are Integrating HR and Benefits Administration to Improve the Bottom Line, Increase Retention and Make Happier and Healthier Employees



ZapThink considers runtime SOA governance a requirement of successful SOA, greatly increasing the chances that the SOA implementation will have business value. Indeed, the lack of adequate runtime SOA governance greatly reduces the chances of success. The ability to create and monitor policies, manage performance, secure the system, and provide self-healing mechanisms means the SOA implementation will provide ongoing value through productivity benefits. However, most SOA stack vendors do not address many of the key requirements of SOA, including solution patterns around runtime SOA goverance. Considering this limitation, it’s important to address these issues with the proper technology, leveraged in the proper way. Thus, the purpose of this paper.


SOA Middleware: An Agile Framework for Fast, Flexible, Low-Risk Service Deployments

Originally, service-oriented architecture (SOA) concepts arose in response to demands for better ways to cost-effectively integrate large-scale business processes. Deploying a new application or process utilizing SOA constructs and making its resources available through services requires a basic understanding of SOA principles. When properly designed, a service becomes usable over any established service channel in the enterprise. In this white paper learn how your business can create a powerful reusable business services with reduced cost, time, and complexity.


Multi-Enterprise Integration and Managed File Transfer

The transfer of files within an enterprise and between partners is a critical part of today’s business world. Typically, this is accomplished with custom FTP scripts. Unfortunately, these scripts are hard to maintain, slow, lack a framework, and prone to failure – a serious and expensive problem for an organization. This paper explores some common integration scenarios and explains how you can simplify the setup, processing, and overhead related to managing file transfers.


How to Structure your First BPM Project to Avoid Disaster

Many companies have been able to realize significant value with rapid returns by driving process improvement with BPM. However, structuring your first BPM project for success is extremely important in a long term BPM strategy. This paper is intended to give you some helpful advice in order to structure your first BPM project for success … and avoid disaster. We provide 4 specific recommendations to help you and your organization establish a solid foundation for your first BPM project.


How Social Computing, Team Collaboration, and Enterprise Content Management Drive Competitive Advantage

This white paper provides a high-level outline of the challenges facing companies around the creation and management of business content. Three software and computing trends have created opportunities for enterprises to improve their competitive positions in today’s knowledge-based economy. Social computing has democratized collaboration and empowered individuals to create, collaborate, edit, exchange, publish, and promote information on a worldwide scale and scope. Team collaboration allows groups of authenticated individuals to increase productivity through coordinated information sharing and task management. Enterprise content management provides businesses the capability to capture, manage, store, preserve, and deliver content and documents according to organizational processes on an enterprise scale.

Your IT strategy should consider the domains of social computing, team collaboration, and enterprise content management as an integrated web of services rather than as separate sets of product solutions. Find out why utilizing an integrated approach provides flexible, open, and powerful collaboration capabilities while reducing business and IT risks and costs; and why social computing, team collaboration, and enterprise organizations, when considered as part of one integrated high-performance information workplace, can be used to achieve a sustainable competitive advantage.

EMC is developing a rich Internet application and framework that utilizes the powerful Documentum® enterprise content management system to provide fully integrated social computing and team collaboration capabilities. Learn how EMC will work with you to deliver an unparalleled capability to integrate social computing, team collaboration, and enterprise content management to achieve sustainable competitive advantage.


Collaboration and Social Media: Taking Stock of Today’s Experiences and Tomorrow’s Opportunities

According to The Gilbane Group, social media encompasses a range of applications and services available to support communications, collaboration, and information sharing within an individual enterprise and beyond. Read this report and learn how companies across the United States are actually using social media and how they rate the effectiveness of various tools and technologies for communications, collaboration, and information sharing.

The Gilbane Group surveyed senior marketing executives and their direct reports across seventeen (17) different industries, targeting marketers, since all companies have marketing departments or people leading their marketing functions. The survey explores the use of fifteen different types of applications and services that constitute social media, for example, e-mail, podcasts, Web conferencing, social networking, online video, instant messaging, newsgroups/forums, and more. The focus was on medium to very large companies—$25 million or above in revenue and more than 250 employees in size—as these firms are most likely to be seeking solutions to their communications, collaboration, and information-sharing problems.

From this survey, Gilbane Group concludes that building successful communities requires expert moderators. SAP has been successful in changing its strategy and its image—by using community to reinforce a brand initiative and is now considered a leader in responsiveness and customer focus. Successful online communities often start with a single task but evolve to serve as models for tackling a broader range of business opportunities and challenges. Read this report today and learn how social media can work in your enterprise.


Essential Steps for the Integrated Enterprise Data Warehouse (EDW)

In this white paper, Dr. Ralph Kimball proposes a specific architecture for building an integrated enterprise data warehouse (EDW). This architecture directly supports master data management efforts and provides the platform for consistent business analysis across the enterprise. He describes the scope and challenges of building an integrated enterprise data warehouse, and provides detailed guidance for designing and administering the necessary processes that support integration. Download this white paper now to learn what EDW actually is, and what necessary design elements are needed to achieve integration!


Case Management and Business Processes

Enterprises have always tweaked or re-engineered business processes in efforts to save time and money. From what traditionally was a laborious, manual process that could take several years to complete, Business Process Management (BPM) software has emerged as one of the most important technologies in terms of helping organizations achieve operational efficiency through process automation. Within the broad range of business processes, case management has emerged as one of the most difficult types of processes to automate due to the addition of human interactions and ad-hoc activities. This white paper briefly introduces the concept of case management and how to choose a case management solution.


State of the Business Process Management Market, 2008

Over the last few years, Business Process Management (BPM) has seen a rapid growth because it succeeds where earlier approaches have failed - uniting business strategists and technologists together with a shared set of tools to accomplish common goals. BPM has helped organizations improve visibility into market risk, double profit margins through operational efficiencies, and triple customer satisfaction rates by automating manual and paper-based processes.

Oracle has completed a thorough analysis of the BPM market, drawing on more than 100 analyst reports, articles, and customer surveys. To help customers better understand the market, this white paper presents the results of the findings - explores the rise of BPM, its current trajectory, and trends to watch. Get your free copy now!


IBM Smart Strategies for Web 2.0 Newsletter

Is it possible for business users to design their own applications? Are Web 2.0 methods and mashups ready for the rigors of enterprise-scale computing?

In recent years, many organizations have become acquainted with the power and agility of service-oriented architecture (SOA), in which enterprise applications are abstracted as flexible, standardized and componentized services available to other systems or applications. Now, as organizations become more service enabled, they are recognizing that a new generation of approaches – often referred to as either “Web 2.0” or “Enterprise 2.0” – can now extend this flexibility and agility seen on the back end to the front end.


Twelve Common SOA Mistakes and How to Avoid Them

In this research report, Gartner analyst, Massimo Pezzini outlines twelve mistakes that are commonly made when organizations are setting up their SOA infrastructure. Agility, incremental software engineering, software sharing (reuse) and lower cost of heterogeneous operations are among the promises of a mature service-oriented architecture (SOA). However, achieving these benefits often entails overcoming formidable technical, organizational and political hurdles.

View this research report and learn how you can avoid these twelve common mistakes and maximize your chances for SOA success!


The End of Middleware

Middleware is one of the largest consumers of precious IT resources, but fortunately it does not need to be. View this white paper to learn how organizations can create an agile enterprise by eliminating dependencies on centralized architectures and reusing existing infrastructure components.


High-Performance SOA Management with a Virtual Services Environment

Eliminating the Real-world Constraints on Application Performance Testing
with Virtual Services Environments

by John Michelsen, iTKO Chief Scientist & Founder

How can we leverage leading Load & Performance testing tools such as HP (Mercury) LoadRunner, and Borland SilkPerformer in our test lab, by leveraging Virtualization to give IT a ready test bed at the speed of change in today's business? LISA Virtual Service Environment allows development, testing and performance teams to achieve better service levels, while saving as much as 90% of the cost of replicating each application environment.

Today's interconnected systems such as fully integrated packaged applications, ESB-based enterprise platforms, and SOA make ensuring high-performance from application components and solutions increasingly difficult. On top of that complexity, we are increasingly supporting technologies that are built and managed by distributed teams, both across organizational and geographic boundaries.

This foundational paper will show you how to leverage LISA VSE in your existing Performance Testing lab, by demonstrating examples from leading enterprise IT shops who are delivering high-performance, critical applications.


Increasing the Effectiveness and Efficiency of SOA Through Governance - 2008 SOA Governance Survey Report

SOA is an important architectural direction that’s impacting IT organizations from top to bottom. As more and more companies move toward implementing services-oriented architectures for new (or existing) solutions, IT organizations have to learn how to deploy, manage and update SOA-based infrastructures effectively and efficiently. That’s where SOA governance comes in.

A new survey conducted by ebizQ finds that SOA governance is critical to any SOA strategy. SOA governance provides organizations with the processes, policies and solutions/technologies that can help to manage increasingly complex SOA deployments in an effective and efficient manner.

The survey, covering 118 companies, reveals that most organizations believe that SOA governance is a critical part of their SOA strategy, with 49% believing that without governance their SOA plans will fail.

Download this white paper to learn more...


Drive Sustainable, Profitable Growth Through CRM: 8 Rules to Turn Your Company into a Customer-Centric Enterprise

Driving growth has become a business imperative, so companies are seeking new ways to exploit untapped market opportunities and make the most of their relationships with customers (see sidebar below). As a result, customer relationship management (CRM) initiatives top the agendas of many of today’s business leaders.


How Much Business Value is Your SOA Delivering?
2008 SOA Governance Survey Report

ebizQ hosted a 21-question online survey on SOA and related service governance strategies. A total of 124 companies responded to the survey. Analysts from ebizQ performed survey data analysis. What they found is that SOA has been gaining steam in many organizations, with promises of increased business agility and integration. The survey findings indicate that even companies with the most advanced SOA deployments – in terms of enterprise reach and number of reusable services – have yet to formulate governance strategies or methods to measure the value of their SOA to the business.

Download this report to read more.


Transforming the Enterprise by Automating Document-Centric Processes

A plethora of companies are still employing completely ad hoc, document-centric processes, many of which are central to day-to-day operations. To improve business efficiency and agility and to address compliance and risk mitigation requirements, companies must automate these processes and provide an integrated enterprise platform for managing the underlying content. IBM’s Active Content capability provides the foundation for document-centric process automation, and this report describes its application and the benefits in context of IBM FileNet Content Manager and IBM FileNet Business Process Manager.


BPM: The Next Stage for Continous Process Improvement

Continuous Process Improvement (CPI) programs like Six Sigma and Lean have created over 100 billion dollars in savings and unleashed breakthrough opportunities in businesses and organizations of all sizes and types. But for many reasons, these methodologies have for the most part been implemented independent of enterprise information systems, severely limiting the reach and effectiveness of CPI. But now, Business Process Management (BPM) solutions are uniting the capabilities of process management platforms and CPI methods, enabling organizations to dramatically extend the best practices of CPI across their enterprise and throughout their value chains.


Process360 Scalability - Process Management Application

Process360 is designed to support an enterprise wide approach for document imaging and workflow. This software makes efficient use of your infrastructure by fully utilizing existing resources and minimizing the amount of traffic on the LAN/WAN.Architectural features such as partitioning, remotesite capability, and intelligent caching, reduces the risk associated with implementing an enterprise-wide solution.

Download this white paper to read more about this highly scalable document and process management application built on the Microsoft platform.


Optimal Service-Parts Management: Part One

Lessons from the CAT Logistics Services, Inc. Best In Class Processes for Demand Planning

Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries, are pursuing the service-parts/ spare-parts market for revenue and profit growth. Increasing customer demands and a dynamic marketplace are forcing these organizations to operate at a new level of flexibility and responsiveness in order to efficiently address customer requirements and attain desirable profit margins.


The Geek Gap: Do Suits Care?

Since The Geek Gap first appeared, Bill and I have given presentations all over the country on this topic. Sometimes we spoke to high-level execs at Fortune 500 companies. Other times we spoke to graduate students, just starting their careers. But we kept noticing the same thing about all these audiences: they were mostly composed of geeks. Even in situations where a suit set up the event and invited business folks, most of the crowd turned out to be from IT.


Collaboration and Social Media Taking Stock of Today's Experiences and Tomorrow's Opportunities

Social media encompasses a range of applications and services available to support communications, collaboration, and information sharing within an individual enterprise and beyond. Our report seeks to identify industry trends and best practices by combining quantitative and qualitative research.


BPM Done Right

Start your BPM project by measuring your current performance. Discover “lessons learned” to succeed with BPM and achieve core business goals.


Mitigate Risk with Security Assessments

Security requires a broad, organization-wide effort that extends to people, policies and actions. To mitigate risk and manage security, organizations must be able to measure the effectiveness of the people, policies, processes and products securing applications and data. Download this white paper to learn how.


Marketing Insights - Making Trade Promotion Pay Off

When done right, trade promotions can help encourage consumers to try (or switch) brands. They also help build brand awareness with consumers and extra value for retailers. Read this newsletter and delve into effective trade promotions and their payoff.


How Much Business Value is Your SOA Delivering?

SOA has been gaining steam in many organizations, with promises of increased business agility and integration. However, SOA also spurs a proliferation of Web services and composite applications that introduce new complexity that could cancel out its promised advantages.

A new survey conducted by ebizQ finds that even companies with the most advanced SOA deployments – in terms of enterprise reach and number of reusable services – have yet to formulate governance strategies or methods to measure the value of their SOA to the business.

The survey, covering 124 companies, reveals that most organizations are still just getting their arms around SOA

Download this White Paper to learn more about this survey's findings.


Extending Virtualization in the Data Center

Intrigued by virtualization? You’re not alone..

Virtualization helps businesses to simplify and consolidate their IT infrastructures. It also helps lower operational and energy costs as well as increase flexibility and agility. Businesses are increasingly adopting virtualization in their server farms, storage and networks to gain the benefits of simplification, consolidation and flexibility, which are the hallmarks of virtualization technologies. Although many of these organizations believe they’ve taken the virtualization road about as far as it can go in their data centers, they might not have tapped into a critical aspect of virtualization technology.

This white paper examines a new virtualization category in the data center called application infrastructure virtualization and how it can augment and enhance the value of server virtualization.


BAM for BPM: Improving Your Organization’s Agility to Anticipate and Respond to Changes in Process Performance

In today’s competitive business environment, your company’s ability to maintain operational control while making rapid and informed decisions is no longer just a strategic advantage, but an operational necessity. Companies of all sizes and across all industries are increasingly turning to Business Activity Monitoring (BAM) to help address the "business agility" imperative. Two case studies are presented in this paper to help you learn how businesses are improving their business operational performance with BAM while achieving strong returns on their BAM investments.


BI for Telecom

By: Don Tapscott THE ONCE SLOW, REGULATED, and predictable telecommunications industry is receiving a serious wakeup call. Recent increases in bandwidth, ubiquity of access, and multiplication of devices have enabled a plethora of new applications and opportunities, once unimagined, to develop. At a time when understanding the customer is key to competitive advantage, many incumbents are still struggling to distill actionable intelligence from their accumulated data. Those organizations that can capture, coalesce and synthesize this information into actionable intelligence will thrive, staying ahead of their competitors by discovering, enabling, launching, and tailoring the next generation of products and services.


BI for Retail

By: Don Tapscott THE RETAIL SECTOR was one of the first sectors to make significant investments in collecting and integrating customer data in data warehouses. In the future, firms will need to continue to be cost effective but increasingly will need to focus on using data to drive revenue by better understanding their customers’ needs. Enterprises that effectively harness the vast quantities of information that IT systems generate⎯both within the corporation and outside its walls⎯are poised to gain competitive advantage.


BI for Process Industries

By: Don Tapscott FIRMS IN PROCESS INDUSTRIES have made significant investments in information technology to increase the efficiency of their operations and supply chains. One side effect of these investments has been the creation of vast stores of valuable data. achieve insight, transparency and competitive advantage.

Enterprises that effectively harness the vast quantities of information that IT systems generate⎯both within the corporation and outside its walls⎯are poised to gain competitive advantage.


BI for Health Care

By: Don Tapscott HOSPITALS FROM ACROSS the world are facing increased pressure to improve operations from multiple directions. Legal requirements, an aging population in many developed countries, and an ever-increasing need to be service-oriented are forcing hospitals to do more with less. Those that learn to effectively harness the information generated by their IT systems will enjoy substantial productivity improvements.


BI for Decision Makers

By: Don Tapscott ALTHOUGH MANY organizations have made significant investments in data collection and integration (through data warehouses and the like), it is a rare enterprise that can analyze and redeploy its accumulated data to actually drive business performance. In the years to come, as globalization and increased reliance on the Internet further complicate, accelerate and intensify marketplace conditions, actionable business intelligence promises to deliver a formidable competitive advantage to firms that leverage its power.


BI for Consumer Packaged Goods

By: Don Tapscott WHILE HISTORICALLY consumer packaged goods (CPG) organizations have made significant investments in data collection and integration, much of the data stored in their IT infrastructures has not been analyzed or deployed to further the firms’ business performance. Those enterprises that learn to effectively harness the vast quantities of information generated by their IT systems— both within and outside the corporation—will enjoy a substantial competitive advantage.


Taking Control of Software Licensing

Software licensing is full of complexity and factors outside your control. Having accurate information is the best strategy for managing vendors, negotiating with them, and avoiding vendor audits. This paper describes solutions that within days and with little manpower provides the information you need to manage your software licensing – so that you can enter conversations with vendors on your toes, not your heels.


Dynamic BPM - A Comparison Between BPM and Email

BPM solutions are designed to support structured processes: workflows that follow formal (rigid, concrete) rules defining roles (who can do what, when), policies (laws, rules), and procedures (interactions, approvals). Structured BPM is perfectly suited for automating formal workflows (e.g., procurement, enrollment, compliance, expenses). However, structured BPM was not designed to support constantly changing workflows (e.g., tasking, action tracking, project management) that make up 80% of the average employee workday.

Today organizations use EMAIL to manage dynamic work. But email offers inadequate control, visibility, and accountability. One study actually found that 43% of people have fallen ill because of EMAIL-induced stress.

HandySoft provides BizFlow, a platform combing the structure of BPM with the flexibility of email. We call this mash-up Dynamic BPM.


SAP Newsletter - The Second Step of CRM

Customers are the lifeblood of a successful business. That’s why over the past few years, organizations have poured money into automating, expanding and optimizing their customer relationship management (CRM) systems. Being able to successfully manage customer accounts and customer relationships can make the difference between success and failure for a company.


SOA and Virtualization: How do They Fit Together?

Enterprises are pursuing SOA and virtualization with great speed and at the same time, although perhaps in different departments. SOA is of interest mainly at the business and technical architecture levels, whereas virtualization is principally the concern of the datacenter management and applications systems deployment groups. These communities are often separated from each other in the organization and are frequently driven by separate goals. Business and IT want to achieve greater agility in their business processes and applications, whereas datacenter management wants to reduce costs by consolidating computing, storage and network infrastructure.

This paper establishes the technical links between these two popular developments in enterprise computing.


Business Integration with SOA - A Revolution in Business Agility

You've heard the benefits of SOA and you've heard the benefits of BPM. Now learn first-hand how innovative companies are greatly increasing their agility by taking the best of BPM and SOA and making them better together.


State of the BPM Market, 2008

Business process improvement ranks as the #1 priority for both business and IT leaders in 2008 in recent market surveys. But market noise from hundreds of vendors selling hundreds of process solutions can be deafening, creating a confusing matrix of process improvement options. In an effort to help customers cut through the noise of this vibrant market, BEA completed a thorough analysis of the Business Process Management (BPM) market, drawing on more than 100 analyst reports, articles, market and BEA customer surveys.

The early adopters of BPM have much to share – BPM has helped organizations save millions through better visibility into market risk, double profit margin by improving operational excellence, and triple customer satisfaction by automating paper processes. This white paper explores the rise of BPM, the current trajectory, and the top five market trends to watch.


Six Success Factors for Building a Best-Run Marketing Organization

Today, companies judge the success of their marketing organization on its ability to drive customer demands, and marketers are being held accountable for their contributions to profitable growth. Several key success factors employed by the best-run marketing organizations, as well as software systems that support marketing processes, are essential contributors to favorable business outcomes.


ebizQ SOA Market Pulse 2008

Service oriented architecture - environments in which loosely coupled services are developed, deployed, and reused in a managed, orchestrated manner to support processes across the organization - is seen as the most promising strategy yet for aligning technology with the needs of the business. To succeed, SOA-enabled services need to span the enterprise, offering reusability and economies of scale.

To gauge the extent of SOA and enterprise service adoption across enterprises, and the role of federated messaging solutions to better facilitate enterprise adoption, ebizQ conducted an online survey in January 2008. This paper shares the results of the SOA Survey, along with ebizQ’s observations on this important technology area.

Also, be sure to watch the ON-DEMAND webinar, which discusses the key findings of this survey.
Click here to replay now!


A Business Oriented Architecture

For several years running, CIOs and IT executives continue to place business process improvement as the top business priority for their IT organization. This has led to a renewed focus on core business processes – how they are performed today, how they can be improved and how quickly they can be changed. Leading IT groups are recognizing that they also need to deploy Business Process Management (BPM) technology and practices to enable process improvement. They recognize that enabling their business teams with BPM will give their company a competitive advantage in driving process improvement.

In this paper, we will discuss these benefits in more detail and show how leading companies have recognized that implementing BPM and SOA together gives them unique capabilities. However, before reviewing the benefits, it is important to understand what a combined BPM and SOA.


How to transform IT into a Strategic Business Partner

Focusing IT on business outcomes:

99 percent of chief executive officers (CEOs) say that information technology (IT) is essential to business competitiveness, but only 31 percent of chief information officers (CIOs) believe IT is sufficiently aligned with business objectives and strategy. This white paper focuses on the concept of business service management (BSM) and offers a path toward more effective IT/business alignment. In brief, BSM is an approach to focusing the efforts of IT operations on business outcomes. The idea is that IT acts not only as a service providing business but as a fully engaged strategic partner taking actions to help the overall business achieve its goals. The emphasis for IT, then, becomes one of managing the overall health of business services—not only from a technical perspective, but also from the point of view of the business.


The Forrester Wave™: Standalone SOA And Web Services Management Solutions

Forrester evaluated leading standalone service-oriented architecture (SOA) and Web services management solution (or simply, SOA management) vendors across 100 criteria and found that Progress Software and AmberPoint, by virtue of their singular focus on the space, have the richest and cleanest solutions. IBM’s offering is also strong, and it has many points of integration with the rest of IBM’s Tivoli product line. SOA Software’s solution includes SOA governance, but it lacks deep visibility into service implementations. Hewlett-Packard’s solution has the best monitoring console and availability reporting, as well as integration into the vendor’s IT management products. Java and .NET users will find much to like in CA’s solution, which has the deepest visibility for service implementations centered on Java and .NET. When evaluating options for SOA management, in addition to these standalone solutions, it is very important to consider the embedded SOA management features of your existing application platform and integration platform vendors.


Governing a Distributed SOA

While the advantages of a service-oriented architecture (SOA) are apparent to most organizations, the challenge of governing the SOA infrastructure still remains a concern for leading enterprises.

Download this white paper to learn about the new strategy Global 2000 companies are using to command and control a distributed network of services.


Compliance and Beyond: Toward a Consensus on Identity Management Best Practices

For more than a decade, government and industry bodies around the world have issued a growing number of regulations designed -- in whole or in part -- to ensure the security, integrity and confidentiality of personal and corporate data . Regulations are often mandatory and compliance must be verifiable.

Organizations have undertaken programs to ensure compliance with these regulations, a similar consensus has begun to emerge on how to achieve compliance. Forward-thinking companies are now exploring how to do this affordably while ensuring maximum user convenience and satisfaction. This white paper explores these compliance-driven best practices and how prioritizing their implementation makes good business sense beyond the fulfillment of compliance requirements.


Business Activity Monitoring: Process Control For the Enterprise

As the nature of real-time information has evolved, the requirements for analysis and visualization of data have become more complex and sophisticated. There are key lessons to be learned from the process control industry’s decades of experience in dealing with real-time mission-critical data. This whitepaper discusses how lessons can be taken from traditional process monitoring applications and applied in today’s more complex multi-dimensional environments in order to deliver more effective and successful Business Activity Monitoring solutions for the enterprise.


BPMN and the Business Process Expert, Part 6: Choreography and Multi-Pool Processes

In addition to describing the internal process orchestration, or control flow, BPMN can represent choreography, the message exchange between processes. In the real world, an end-to-end business process may be composed of multiple BPMN processes interacting through choreography. This discussion sheds light on BPMN’s most subtle concepts: just what is a “process” in BPMN, and what does a “pool” really represent? Last of six parts.


BPMN and the Business Process Expert, Part 5: Handling Errors and Business Exceptions

If 80% of the cost and problems with business processes comes from 20% of the instances – the exceptions – shouldn’t business have a role in specifying exception handling? BPMN supports that view. Here we’ll learn the diagram patterns to use in the most common exception-handling scenarios. Fifth of six parts.


BPMN and the Business Process Expert, Part 4: Mastering BPMN Events

The ability to describe event-triggered behavior directly in the diagram separates BPMN from traditional modeling notations. An event can start a process, resume a waiting process, or abort a process activity and redirect the flow. The BPMN spec describes many different event types, but learning just a few patterns is all you really need. Fourth of six parts.


Integrated SOA Governance

Many large organizations are reducing costs, improving agility and reducing risk with enterprise SOA programs. In order for SOA initiatives to succeed they need to follow sound Enterprise Architecture practices. Companies realizing the most success are those that have built an Integrated SOA Governance infrastructure that governs a wide range of assets and processes through their lifecycles.

This whitepaper examines the ideas, objectives and use-cases behind Integrated SOA Governance, and the evolution of the SOA Governance marketplace.


BPMN and the Business Process Expert, Part 3: The Art of Process Modeling

In the first two installments of this series, we saw why BPMN is important to the Business Process Expert and got an overview of the notation. In this part, we’ll look beyond the spec to suggest some best practices for making your BPMN models most effective.


BPMN and the Business Process Expert, Part 2: Mastering the Notation

BPMN describes process orchestration in terms of activities (tasks and subprocesses) connected by sequence flows. In the first installment of this series, we saw why BPMN is important to the Business Process Expert. In this part (the second of a planned six part seireis), we’ll look at the notation itself.


40-Page Book: Key Strategies for SOA Testing

When it comes to Web services and SOA testing, creating a plan is important to ensure success, trust and reuse for new services. If you're willing to take the risk, the return on your SOA investment is huge… that is, if it is a well-tested SOA. Untested SOA could cost you millions.

Mindreef worked with industry analyst and ebizQ contributor David Linthicum to create a comprehensive guide for SOA Testing. This new, complimentary 40-page handbook, Key Strategies for SOA Testing, provides a step-by-step guide for defining your own testing domain, understanding your unique needs, and testing all components to help ensure your SOA will be productive and useful from the first day of operation.

By creating an effective SOA testing plan and selecting the right Web services testing and quality tools, you can get every member of your project team -- architects, developers, testers, and support -- working together to improve service compliance, quality, performance and time to market.

Get your complimentary copy of this book to gain valuable insight into the steps you can take today to create and execute a SOA testing plan -- and drive SOA success.


State of SOA Adoption Survey

Unlike surveys that have sought to gauge broad market adoption of SOA by polling the IT community at large, this survey was conducted across a database of IT professionals who have an understanding for SOA concepts and methodologies. We polled a large population of Architects, Operations staff and Developers, asking them where they are in their SOA initiatives, the characteristics of their environments, what's working and what's not.

Our research indicates that SOA in the enterprise is more mature than previous studies have shown. Because nearly half of the 330 respondents have deployed SOA applications, the survey provides some interesting insights into success factors at organizations that have real-world experience with production SOA applications.


BPM and the Business Process Expert

BPMN is simple enough to be readily understandable by business, yet rich enough to support executable implementation – without changing the underlying metamodel. As a result, it has become the de facto standard or announced future direction of BPM Suite.

Over the next several weeks, this six-part series will explain to the BPX community the unique features and benefits of BPMN, including: the notation and its underlying semantics; best ractices for effective modeling with BPMN; understanding BPMN events; useful patterns for modeling exceptions; and more. In this first installment, we’ll look at exactly why BPMN is vital to the Business Process Expert.


Engaging Beyond the Enterprise to Improve Customer Satisfaction and Service Delivery

Engagement--it's the new metric for success in today's global economy. Engagement leads to a deeper, more meaningful connection between companies, customers, and stakeholders that can result in lasting, and profitable relationships.


Innovate over SAP with Service Oriented Architecture, Business Process Management, and Enterprise Social Computing

Existing SAP-based enterprise resource planning deployments are rigid and stove-piped. Their legacy functionally aligned architecture makes integration and change difficult, slow, and expensive, and isolates key stakeholders with incomplete, myopic views of data, processes, and customers.

Many organizations with major investments in SAP are considering Service-Oriented Architecture (SOA), Business Process Management (BPM), and Enterprise Social Computing (ESC) to innovate over these monolithic applications to transform the way they serve customers, partners and employees.

In a May 2007 report, titled SOA and BPM for Enterprise Applications: A Dose of Reality, AMR Research states: "Laggards will find that one morning their competitors who use the exact same ERP software are suddenly zooming ahead, shortening lead times, introducing new products faster, and reacting faster to changing market conditions. IT groups that hope to respond to the business faster need to start making decisions, setting a strategy, and building the skills to apply SOA and BPM as a competitive weapon.”

Market reports clearly indicate that SAP’s Enterprise SOA portfolio is incomplete and will be several months before it turns into a reasonably complete, functional, fully usable reality.

Download this free whitepaper now to learn how companies with large SAP investments can realize real transformation and real results with SOA, BPM and ESC—TODAY!


Avoiding Disastrous Insider Security Breaches

Eighty percent of publicized data breaches come from internal sources, and this suggests that organizations that have focused their IT security efforts only on protecting the perimeter are at high risk for potentially disastrous insider security breaches. This Imprivata white paper discusses effective best practices to help your organization counter the insider threat.


Adaptive Memory Management for Virtualized Java Environments

In virtualized environments based on hypervisor technology like VMware’s Virtual Infrastructure 3, adaptive memory management within the Java Virtual Machine plays an important role in optimizing the performance of Java applications. This becomes particularly apparent when multiple instances of an application are run within a memoryconstrained environment. BEA LiquidVM technology is unique in its ability to respond to changes in memory pressure on the underlying hypervisor infrastructure by changing its heuristics and behavior to match its runtime environment. In virtualized environments running enterprise Java applications, the adaptive memory management of BEA LiquidVM technology can allow up to two times the number of virtual machine instances to be run without any external reconfiguration, resulting in much higher application throughput than is achievable with a standard, OS-based software stack.


Complex Data: A New Challenge for Data Integration

Data integration solutions are commonplace in corporate and governmental organizations, where they continually acquire, merge, and transport data. Growth has expanded both analytical and operational data integration. However, despite the dissemination of data integration practices in recent years, data integration solutions continue to follow older design paradigms that ignore or short-cut key issues.

Read this white paper to explore how complex data gives analytic applications greater accuracy and extends operational integration. Learn applications involving complex data, data stewardship involvement and recommendations from a TDWI expert to help you get the most out of your complex data.


BEA and Microsoft: Bringing Companies Together

While BEA Systems has traditionally been seen as the leader in enterprise Java infrastructure software, BEA is committed to integrating with Microsoft technologies. Nearly all companies have Microsoft products to some degree. But BEA recognizes that it is not just the IT side that matters. Business users have years of accumulated knowledge, habits, and expectations based on use of Microsoft products. BEA’s products and services tap into the investment of both the IT organization and end-users in Microsoft technologies to smooth adoption of more efficient processes.

By partnering with Microsoft and integrating with Microsoft applications, BEA customers can leverage their investments to create the best-of-breed, open-application environment, that is shaped by their business needs and not by technical limitations.


Making the Case for BPM - A Benefits Checklist

Improving Business Process Management (BPM) has become a top priority for companies in 2006 and 2007. A recent survey of more than 1,400 CIOs revealed that the top business priority identified by their company was business process improvement.

This paper is intended for groups who want to make the business case for investing in BPM to drive process improvement. It provides an overview of the areas of benefit that companies can expect from BPM as well as concrete examples of value. It also compares the use of BPM to alternative approaches for driving process improvement. Finally, this paper provides a basic introduction to the costs associated with a BPM initiative.


BEA WebLogic Event Server Performance

BEA WebLogic Event Server is a lightweight, Java-based (non-J2EE) application server designed specifically to support event driven applications. Event driven applications, including those in financial services as well as other markets, are frequently characterized by the need to provide low and deterministic latencies while handling extremely high rates of streaming input data. This presents performance challenges that are quite different from those faced by more traditional application servers that tend to focus on obtaining the highest possible throughput for transactional workloads. The benchmark study described in this report demonstrates WebLogic Event Server’s ability to provide low latency at very high data rates with a use case that is very typical of financial front office applications in Capital Markets. The benchmark application implements a Signal Generation scenario in which the application is monitoring multiple incoming streams of market data watching for the occurrence of certain conditions that will then trigger some action.


Event Processing Market Pulse 2007

Over the last 6 months, the buzz around event-driven architecture has been increasing in both practitioner and vendor circles. Unlike many emerging technologies that are hailed as all encompassing replacement strategies, event-driven architecture is most often viewed as a complement to today’s most popular enterprise strategies – service-oriented architecture and business process management. It is clear from the survey that event-driven architecture provides direct, measurable business value, and the event processing market, while nascent, is real. The rest of this report details the survey findings and relates them to market observations.


Get Serious About SOA Governance: A 5-Step Plan for Architects

Whether your organization's Service- Oriented Architecture (SOA) has 50 services in use by one customer, or 50 customers using one service, you need SOA governance in order to fully benefit from your SOA. Increased business and IT agility depends on SOA governance: the ability to quickly and continuously translate and transmit business strategy and requirements into the policies and standards that will guide the evolution of the SOA—and your enterprise. Get Serious About SOA Governance: A 5-Step Action Plan for Architects, will help you get SOA governance right, and get what you expect out of your SOA.


IBM SOA Appliances: Redefining the Boundaries of Middleware

SOA appliances from IBM are game-changing solutions that are redefining the boundaries of middleware extending the SOA Foundation with specialized, consumable, dedicated SOA appliances that combine superior performance and hardened security for SOA implementations. This article describes how SOA Appliances offer an innovative, pragmatic approach to harness the power and potential of SOA while simultaneously enabling you to leverage the value of your existing application, security, and networking infrastructure investments.


Patterns for REST Services with WebSphere DataPower SOA Appliances

Representational State Transfer (REST) is the predominant architectural style of such distributed hypermedia systems as the World Wide Web. This article describes service patterns using IBM WebSphere DataPower SOA Appliances for REST-style software systems. Leveraging SOA appliances, these patterns help architects build more flexible software systems, as well as improve the security and scalability of REST-style software services.


Worst Practices in SOA Implementation - Why Service-Oriented Architectures Fail

A new integration standard has evolved in recent years known as service-oriented architecture (SOA). SOA enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service.

While tracking mediocre results, and even failure, in the implementation of service-oriented architectures, many common threads, or “worst practices,” can be found. Designed to help organizations learn from the mistakes of others, this paper provides insight into the top-four worst practices for SOA integration. It also provides guidance on how to avoid and/or overcome these worst practices in order to realize the true value of an open, reusable integration architecture. By reading this paper, you will have a solid understanding of how to avoid SOA integration failure and achieve success with your initiatives.


SOA - Look Before You Leap

Because of SOA's enticing benefits, many organizations are tempted to jump into this enormous undertaking before fully considering the implications to their existing systems. Before moving toward SOA, develop a plan and strategy that includes a reasonable implementation time frame. Such a plan should include a definition of your IT architecture and a topology and road map for implementation. You also need to understand your current IT environment to see which components can be used in the newly defined SOA strategy and which need to be modernized before being wrapped as services. This is perhaps the most critical part of the plan, and far too many organizations skip or gloss over it only to pay the price later in lost time and resources.


A BPM Solution's Inner Workings: Integration and Architecture Whitepaper

Research indicates that the use of workflow technology can lead to remarkable cost savings, increased efficiency, and productivity - in other words, big ROI. Workflow technology has evolved into Business Process Management (BPM) software with rich integration features and support for both human-centric and system-centric processes. Enterprises and software developers have come to understand that BPM can be applied to increasingly complex problems. Automating business processes from end-to-end, integrating applications to process steps, and opening up processes for collaboration with partners, customers, and suppliers represent just the beginning of what can be expected from BPM software.

This whitepaper delves in to the inner workings of a BPM solution and outlines the key components that are required to define and refine business process models, rules, and rich user interfaces, as well as the extensive capabilities needed for integration, automation, management and optimization of business processes.


The Power of Collaboration: Collaborative BPM

Competitive advantage in business depends on the ability to excel in key business processes. Business Process Management (BPM) is typically delivered with an integrated set of tools that provide a closed-loop system for optimizing business performance.

Collaborative BPM expands the scope of traditional BPM and is moving to priority number one as organizations search for an integrated solution that provides an environment to coordinate the dynamic activities of human-driven, collaborative processes.

Optimizing the collaborative work of employees, through a more structured sequence of steps, can help an organization transcend the limits of status quo to realize a new phase of enterprise productivity.

Collaborative BPM is unique because it not only depends on people, but it depends on the people to work collaboratively on specific activities to reach the desired business goals.


State of the Portal Market 2007: Portals and the Power of Participation

Recently, BEA Systems released their annual report on the state of the enterprise portal market, which includes a synthesis of customer survey results and a summary of analyst research. The report reveals that portals remain a top priority for CIOs at large enterprises for the sixth consecutive year. It also substantiates industry consensus that portals remain ideal platforms for consolidating applications, helping enable the integration and reuse of existing systems and data, and helping companies introduce Web 2.0 capabilities to their increasingly tech-savvy user communities.


The Case for Application Security - How Real is the Threat and What Are Your Options

This report compiles data and research from numerous sources and organizes them into a single, straight-to-the-point, data-driven overview of current threats, the true costs of a data breach and the most effective solutions for securing your applications.


Web Services Security: What's Required To Secure A Service-Oriented Architecture

The service-oriented architecture (SOA) concept is now embraced by many companies worldwide. However, because of its nature (loosely-coupled connections) and its use of open access (HTTP), SOA adds a new set of requirements to the security landscape. Download this white paper to learn about more specific SOA security challenges and how to address them.


Real-world Enterprise SOA implementations Using JCAPS

Business enterprises have grown in size and markets they serve and their application systems have also become more complex. The need for application programming interfaces between these systems to share the data stored in these heterogeneous systems has escalated. Enterprise Application Integration (EAI) provides the means of integrating these disparate applications within the enterprise. Service Oriented Architecture (SOA) enables reuse of services. Emerging EAI tools help build integration as services and maximize reuse and the return on investment (ROI).


The New Face of BPM: Incorporating Enterprise Architecture to Maximize Strategic Business Value

This Upside Research white paper takes a closer look at the current growing pains facing many enterprises in the wake of BPM's popularity. It offers a look at next - generation BPM, and how different an enterprise view can be from tactical process automation. This paper also highlights the components of next - generation BPM and illustrates how Metastorm's comprehensive solution for BPM and enterprise architecture can help organizations fully realize the potential of BPM for today and tomorrow.


Agile Load Checking for SOA Quality

Performance and scalability testing of business applications is typically conducted by testing experts late in the development cycle. For services and SOA, that needs to change. Without addressing common barriers to improved performance testing, services and consuming applications will fail to meet required service levels and user expectations. By aligning performance testing practices with the goals of the business, SOA projects can avoid common performance problems and realize their potential. Learn more with this white paper from Mindreef.


Event Processing Market Pulse 2007

The buzz around event-driven architecture has been increasing in both practitioner and vendor circles. Unlike many emerging technologies that are hailed as all encompassing replacement strategies, event-driven architecture is most often viewed as a complement to today's most popular enterprise strategies - service-oriented architecture and business process management. To get the practitioner's point of view on event-driven architecture adoption and the state of the event processing market, ebizQ conducted an online survey during July and August 2007. This paper shares the results of the Event Processing Survey, along with ebizQ's observations on this emerging technology strategy.


A Tool For Complex Systems Performance

Mevalet software, ten years in the making, has been specifically developed by the NEC Corporation to provide a fast and highly detailed approach to the analysis and resolution of performance bottlenecks encountered when introducing new business applications and their supporting infrastructures. The tool itself has low over-head and can not only be used to analyze the performance characteristics of an application, but provide for correlation of that data from multiple servers within that same multi-tiered environment.

Case studies provided by Klarovue will attest to the significant cost savings derived from use of this extraordinary software technology.


SOA Redefined: Simple. Open. Affordable.

Red Hat, along with customers and partners, is using its proven model of delivering enterprise-class services and support to redefine SOA to what it should be: Simple, open and affordable. JBoss Enterprise Middleware delivers the platforms and frameworks to simplify the development and deployment of SOA and Web 2.0 applications. JBoss delivers its value through open source products that implement open standards such as the Java EE and web services standards. Finally, a JBoss subscription delivers a high value SOA development and deployment experience that is affordable.


The Value of SOA Governance

The definition of corporate governance is creating, communicating, and enforcing policies in a corporate environment. Governance is the key to balancing executive control with employee and customer empowerment across the enterprise. While many corporate governance activities don't directly involve the information technology (IT) department, the enterprise does call upon IT to provide tooling for automating policy creation and enforcement, when itÍs possible to represent policies in a machine-understandable format.

Service-Oriented Architecture (SOA) is an approach to organizing IT resources to meet the changing needs of the business in flexible ways. Governance is an essential part of any SOA implementation, because it ensures that the organization applies and enforces the policies that apply to the Services that the organization creates as part of its SOA initiative. But more importantly, organizations can leverage SOA best practices to represent policies broadly in such a way that the organization can achieve better policy management, flexibility, and visibility into policy compliance across the enterprise.


A Playbook for ESBs

Much like templates for generating code modules, integration patterns enable organizations to reuse code and configuration elements to maximize the deployment of integration projects quickly. Combining the advanced capabilities of an Enterprise Service Bus with integration patterns can deliver a number of key benefits to both business and IT: reduced risk, faster time to business value, greater agility and lower costs.

Also be sure to check out the following Podcast on ESBs, with John Bachman

"I think the key benefit of an ESB is that it provides a pallet on which you can build enterprise integrations without worrying about sort of the scope of the project or how many different sites might be involved, how many different applications might be involved. And once you have that clear pallet on which to paint, you can actually pull out the pattern and apply it to a particular business problem and solve it quickly and in a reproducible fashion."

Click here to listen to this podcast.


Business Process Management is a Critical Technology for Independent Software Vendors

If the discipline of process management, improvement and optimization is so valuable, why is it not more pervasive in the fabric of companies? What might need to happen to make it more pervasive? These are just a few key issues industry expert Tom Dwyer explores in this new research brief.


Next-Generation SOA Infrastructure

As SOA becomes the mainstream for enterprise, application developers are faced with a bewildering array of technologies for developing the next generation of applications. This white paper discusses the most important industry standards that are becoming available for developers to build interoperable services and composite applications, including JAX-WS, BPEL, WS-ReliableMessaging, WS-Addressing, SOAP with Attachments, MTOM, WS-Policy, UDDI, WS-Security and Service Component Architecture.


SOA Governance Framework and Best Practices

This whitepaper outlines best practices and a six step process to achieve successful SOA governance. Based on analysis of the eight critical dimensions of SOA adoption, this paper describes appropriate policies to govern your SOA initiatives that will enable you to deliver on your SOA strategy and business objectives.


The Business Value of SOA

Research from over 100 early SOA adopters revealed what types of projects provided maximum benefit from an SOA approach. Three common value patterns were identified that achieved 100% - 500% ROI. Read this white paper to find out more, along with real-world case studies for each SOA value pattern.


Web Applications Under Attack: Four Eye-Opening Findings

Although there are numerous reports covering viruses, network-based attacks, public vulnerability announcements, and Spam/Phishing schemes, there is little empirical data on the attacks that specifically target web applications. This report aims to shed light on how applications are being attacked.


Introducing BEA AquaLogic Pages: Do-It-Yourself Web Application Building

Read this white paper to learn more about BEA AquaLogic Pages - a simple, powerful system that helps everyday participants create Web pages - wikis, blogs, data-driven collaborative Web applications, and more. BEA AquaLogic Pages combines proven capabilities from enterprise portals and traditional Web-content management technologies with the most promising and exciting concepts emerging on the Internet today: from the simple page-authoring and collaborative editing of Wikipedia(R) to the data-driven mashups of Yahoo!Pipes(TM).

BEA AquaLogic Pages serves the diverse needs of both IT departments and line-of-business users.

  • For IT, BEA AquaLogic Pages provides the management and governance control that core enterprise systems require. But its real impact is in IT's ability to empower a greater army of creators and participants, allowing business users to solve their challenges directly on the Web.
  • For everyday users, BEA AquaLogic Pages is a revolution: Creating for the Web becomes as simple as crating a Word document or sending an email. Users feed data from core enterprise systems directly into their applications, and can wire that data on the page to other components, like a Google Map or an RSS feed. Every page provides simple editing and the system tracks changes, versioning, and access.


SOA Governance: Rule Your SOA

This whitepaper underscores the fact that SOA Governance is no side issue -- but rather the key factor to overall SOA and business success! Effective SOA Governance supports your IT oprganization, aligns business and IT, and provides the foundation for compliance management. Business benefits from your SOA initiative can be monitored and optimized, providing you with traceable business goals and the appropriate service implementations and operations. A well-founded and executed SOA Governance avoids the "chaotic growth" of an enterprise's SOA and allows an organization to supervise and manage the entire SOA lifecycle.


The Next Generation of BI

Business Intelligence 2.0 (BI 2.0) refers to the next generation of BI, just as Web 2.0 has come to refer to the next generation of the Web. The focus, like Web 2.0, is on people, empowering users to express their creativity, allowing them to freely access information and produce something meaningful from it while focusing on information sharing, communication, and collaboration. This White Paper explores the BI 2.0 concept and offers a perspective on real world solutions.


Runtime Governance Across the SOA Lifecycle

Organizations that implement runtime governance late in their migration to SOA forego many significant advantages and efficiencies. This paper shows why it's critical to avoid this mistake. It starts with an overview of the software lifecycle and then delves into the specific contributions of runtime governance at each of these stages. The paper then explores a vital capability—dynamic discovery—as it applies across the lifecycle, and illustrates this point through the example of a large financial institution. The paper concludes with an executive-level overview of the bottom-line impact of deploying SOA runtime governance at the outset of an SOA initiative.


Manage SOA Implementations for Success with the ITIL Framework

Launching a successful SOA project requires much the same careful planning and process as any architectural project. While tools and technologies exist to build applications from these existing, loosely-coupled and interoperable services, assuring overall performance of the final product is another matter. ITIL can serve as a valuable blueprint to guide construction of manageable SOA implementations.


Extending the business value of SOA through BPM

According to leading analyst firms, SOA and BPM are mutually beneficial initiatives. According to many CIO polls, organizations often approach SOA and BPM for many of the same benefits: improved visibility, productivity, and agility. SOA can greatly accelerate BPM initiatives, and BPM can yields measurable results from SOA initiatives. BEA has a comprehensive, integrated solution that extends the value of SOA through BPM.


The Integration Journey - a Field Guide to Enterprise Integration for SOA

Integration. The word triggers an array of impressions ranging from trepidation - about configuring connections between a variety of applications and working with complex tools - to frustration about large projects run over budget and schedule. And while the road to IT efficiency is littered with failed integration initiatives, remains IT's holy grail to use integration to achieve that efficiency.

The path to IT efficiency is looking much clearer today however, now that technologies have turned a corner away from complex and rigid integration solutions. IT has a new approach that is service-oriented, open, and extensible that promises to ease integration challenges, making the rapid creation and delivery of new composite applications and business processes attainable. Today's integration solutions are providing IT with the tools and technologies to infuse fluidity - a combination of flexibility and responsiveness - into its infrastructure.


The Evolving Role of Portals in Today's Leading Businesses

Portals have come a long way since they were introduced a decade ago, when they were mostly personalized stock trading and weather websites. Modern portal technology has evolved into a framework of tools and a set of integrated business services for deploying a variety of applications. These applications help transform today's leading companies into more collaborative, efficient, and cost-effective businesses.

In this whitepaper, you will learn how portal technology can give you an extensible set of tools to manage all the informational sites and Web applications in your enterprise as elements of a single environment. It's smarter, faster, and costs less than managing them separately.

But there's more. You will also see how portal technology can transcend development language and system barriers, weaving existing data and services together into new, composite Web applications - the kinds of applications your business and IT partners are demanding. You can even use Java and .NET together, if you like.

The benefits of portal technology's open architecture and unified philosophy are many, and the price of passing them up too great to be ignored. This whitepaper shows a clear link between portal technology architectures, speed of application development, and ROI. See how far portals have come, and how far they can take you.


SOA Research: Financial Justification

Find out what early adopters are thinking about SOA financial justification! Where do they see the costs and benefits? The most significant roadblocks? This concise independent research study of SOA decision makers has all the facts and figures you'll need for input into your SOA justification process. Covers the most common funding sources, the titles of those who most typically approve funding, and the metrics they want to see.


SOA Organization & Governance: Ensuring Successful Adoption

This IDC white paper, "BEA Systems: Expediting SOA Governance Initiatives" provides an in-depth third-party review of the importance of SOA governance, with two customer case studies plus commentary on the BEA approach to SOA and solution capabilities.


BI and BPM Trends in the Mid-Enterprise: March 2007 Survey Results

Gain insight into key influencers for consideration of Business Intelligence and Business Performance Management tools in the Small - Mid-Sized Enterprise (SME) space. Download Now!


Three Keys To BI Success: Information Management, Production, And Delivery

If your organization is like the majority of mid-sized to large enterprises, it runs like a wide and disparate set of business intelligence (BI) systems-implemented on a piecemeal basis as separate business needs appeared. While your IT organization may have overseen some of those initiatives, most were probably led by line of business management with little to no IT oversight.

This White Paper emphasizes the need for business professionals to approach BI with a new outlook. Many professionals struggle with discovering the most efficient BI system for their business. Developing a comprehensive understanding of Information Management, Information Production and Information Delivery is fundamental to achieving a successful BI system.

Download this White Paper to learn the three important steps for achieving BI success.


Top 5 Business Reasons for High Performance Organizations to Leverage an Enterprise 2.0 SOA Platform

For IT professionals today the question is "What kind of platform should we adopt in order to take advantage of the new SOA reality and transport our organization into the Enterprise 2.0 era?" This white paper addresses the top 5 business reasons why IT needs to adopt an Enterprise 2.0 SOA platform and makes some suggestions about what to look for when assessing options.


The Productivity Paradigm-Shift: Enabling Business Efficiency through Collaborative BPM

Today, most BPM tools see human task as an end point -- making an accept, reject, or delegate decision. The system is oblivious to what that person needs to arrive at a decision -- who he needs to talks to, the documents he needs to reviews, the people he must email. In order to capture the totality of the process lifecycle, BPM must enable collaboration -- not just in in aligning business and IT goals and deliverables during the development cycle, but with functions that capture and promote end-user productivity.


Optimize the Business Outcome of SOA

Organizations without an SOA strategy risk being outpaced and outperformed by competitors who are better equipped to serve customers, seize opportunities, and respond to change. But SOA brings new challenges that must be addressed and new complexity that must be managed. HP provides a full set of integrated products and services for SOA governance, SOA quality and SOA management. Implemented together, these offerings can support a complete lifecycle approach for managing SOA implementations. This paper summarizes the business benefits of adopting SOA, describes the obstacles that must be overcome and outlines the BTO approach that HP uses to optimize the business outcome of SOA.


The Complexity Advantage: Solving the Requirements of Complex Data Transformation in Business Integration

Industry Update: Why Did Informatica Acquire Itemfield?

Informatica, the data warehousing powerhouse, recently acquired scrappy start-up Itemfield to augment their product line with the leading data exchange solution. Find out why by reading "The Complexity Advantage" white paper. It describes the value of Complex Data Exchange to achieve the complexity advantage in business integration. Learn how to solve the problem of complex data exchange to gain competitive advantage and high return on investment from business integration in dramatically shortened timescales.


Business Process Delivery System - Combining Process and Technology for Business Success

This white paper will cover five sections for combining process and technology for business success. The first is an overview of value that comes from bringing business processes, modeling technology, services architectures, and business services together in a single environment. The second section further refines the ways in which this approach can deliver direct customer value. The third section presents an overview of the Ramco BPDS that shows how it delivers on the combined capabilities of these technologies. The next section draws from EAC's interviews with Ramco customers to describe the return on investment that can be expected from deploying the BPDS. The conclusion presents Ramco's offering relative to the rest of the market, and defines its specific value proposition relative to other offerings.


Turbocharge Your Enterprise Service Bus (ESB)

The value of an ESB is measured by the number of services it contains and how often those services are re-used across applications. This paper presents a way to substantially increase the value of an ESB investment by using new model-driven development tools as the fastest way to construct service based applications.


Simplifying Software Delivery in an SOA World

Skyway explores a new approach to simplifying the software development lifecycle for SOA using a delivery concept called Model-Driven Development and Deployment (M3D). M3D is utilized by enterprises today to achieve 50% or more cost reductions in software delivery compared to traditional methods.


Product Spotlight: Deliver Application Integration Projects in Days

The Cast Iron Integration Appliance offers pre-built connectivity to ERP applications from the major vendors including SAP, PeopleSoft and Oracle. It can also be used to integrate the leading SaaS applications, such as Salesforce, Siebel, RightNow, and NetSuite. The integration appliance supports data in any format and can be used to solve point-to-point integrations as well as multipoint integration.


Achieving A Single Customer View

This paper takes a closer look at the impacts of dispersed customer information, as well as the potential benefits of implementing a single-customer view. It presents the approach to achieve a single customer view: building composite applications on a service-oriented architecture (SOA) - an approach that overcomes the complexity and limitations of previous tactics. The paper also provides cross-industry examples of companies that have achieved the benefits of implementing a single customer view.


5 Reasons Mid-Market Companies Switch from Custom Code to Integration Appliances

The need for application integration is greater than ever within companies as they seek to link legacy applications with newer applications in order to improve internal processes and work more effectively with their business partners. This paper shows why an appliance-based approach to integration not only offers advantages over custom code integrations but also complements integrations developed with custom code.



Given the power of an ESB to support SOA implementations it is imperative to understand in detail the functions and structure of the ESB. This paper will describe each of the key ESB functional areas through exposition of its function and benefits accompanied by conceptual structure diagrams based on an industry-standard approach, UML (Unified Modeling Language). The use of UML diagrams provides a conceptual view of the ESB components - and is useful for learning and discussion of the ESB mechanism. Other diagrams provided in this document employ ESB notation from David Chappell's book Enterprise Service Bus and are used to depict examples of more expansive ESB use cases.



Progress Software has collected observations of some of the most common yet most easily committed SOA bloopers they have seen in the field. They knew that sharing best practices was important - we all do that - but we also realized that knowing what not to do when building an SOA can be just as valuable. SOA Worst Practices Vol. 1 focused on tactical and strategic aspects of implementing service-oriented architectures: employing SOAP standards, the limits of XML firewalls, Web-services reuse and so on. Hot on the heels of SOA Worst Practices, Vol. 1, we published SOA Worst Practices, Vol. 2, and zeroed in on the worst practices of organizations that attempted - or attempted to avoid - SOA governance. Download this white paper to learn more.


Synchrony B2Bi - Business-to-Business Integration

The objective of this document is to describe the details of a Business-to-Business integration (B2Bi) solution: what it is, what services it provides, what it contains, what it is used for. It should be used by those desiring a better understanding of Business-to-Business integration and Axway's solution - Synchrony.


SOA Governance: Enabling Sustainable Success with SOA

Many companies are still in the early stages of SOA adoption and so the practice of SOA governance - and likely the concept itself - will be new territory for many IT professionals. And yet, if companies are to realize any meaningful and lasting impact from SOA, then governance is a fact of life that enterprises are going to have to become comfortable with. More than any other factor over the long term, governance will make the difference between SOA success and failure, and proficiency in governing the SOA environment will distinguish IT leaders from laggards.

So what exactly is SOA governance, why is it important, and how do you make it real? Download this white paper and learn the answer to these questions.


Extending the Business Value of SOA through Business Process Management

SOA and BPM are two of the most talked-about business initiatives: both promise to help companies create new value from existing investments, reuse efforts across many projects, and achieve new levels of agility. But where SOA focuses on creating a more flexible architecture, BPM applies that architecture to optimize the way actual work gets done. Download this FREE white paper now to discover SOA's relationship with BPM, including the impact BPM has on SOA -- and vice-versa. It summarizes the basics of BPM and SOA, their respective features and benefits, and the added value of putting them together.


The Integration Journey - a Field Guide to Enterprise Integration for SOA

The promise of SOA is increasing agility: bridging together the efforts of a business, defining and optimizing processes, and IT taking a service approach to integration. Now, fulfill that promise by learning how to make your existing investments work harder, to keep up with the demands of business in a fast-paced, competitive landscape. Discover how enterprise integration enables SOA benefits faster -- and how it can combine with business process management to give you the agility you're seeking. Download this insight-filled white paper now.


GCR SOA Justification Research Executive Whitepaper

Find out what early adopters are thinking about SOA financial justification! Where do they see the costs and benefits? The most significant roadblocks? This concise independent research study of SOA decision makers has all the facts and figures you’ll need for input into your SOA justification process. Covers the most common funding sources, the titles of those who most typically approve funding, and the metrics they want to see. Download your free copy now!


Application Servers - 2006 User Rankings

In Summer of 2006, Evans Data Corporation interviewed over 700 technology professionals worldwide and asked them to rate the top features of the application servers they had actually used. In this FREE report, discover how these fiercely competing products fared on performance, cost, support, scalability, compatibility and integration, security features, server infrastructure, change management, and much, much more. Bar graphs for each parameter, along with quick-glance charts summarizing the top three performers in each category, make it easy to judge the results. This statistics-rich report just may become your best application server purchasing tool -- download it now.


ZapThink Report: Filling in the Pieces of the Service Lifecycle Puzzle - Mercury's Comprehensive Approach to the Service Lifecycle

As companies roll out their SOA offerings, they quickly realize that to achieve the benefits promised by SOA, they must manage and govern the entire service lifecycle. Managing the Service lifecycle involves more than simply making sure that a Service and its interface can respond to queries.

Maintaining a successful SOA infrastructure and architecture means managing the entire lifecycle of Services, from the time they are conceived, to when they are deployed into operation, to their continuous change that is part and parcel of a Service-oriented environment. This whitepaper explores the full range of considerations for SOA Governance, Quality and Management. Secondarily, we analyze the merits of Mercury's strategy and suite of products that address quality at each phase of the Service lifecycle.

Download this whitepaper now to learn why a holistic approach to Service Lifecycle addresses some critical aspects of SOA quality and management not addressed by point-product solutions


Fostering People's Interaction and Collaboration

To encourage efficiency and innovation, companies are looking for new ways to empower people using technology such as SOA. People are an integral part of the services delivered through SOA, because they interact with those services to execute business results. Businesses can provide personalized, streamlined environments for employees to interact with other people and targeted information using SOA and encourage greater collaboration among employees, business partners and customers. This executive brief explores in greater detail the people entry point for an SOA that enables real time views of key business processes and organization of information to help people interact effectively, make better decisions and collaborate more freely.


The Forrester Wave: Enterprise Service Bus

Cape Clear retains its leading position in Forrester?s latest review of the standalone ESB market. The vendor is one of the pioneers in the enterprise service bus (ESB) category and continues to be among the leaders in technology innovation and strategic vision in this space. Aggressive pursuit of emerging Web services standards and communication protocols, coupled with good tools for developing and deploying services, make Cape Clear a good choice for companies looking for an advanced ESB that can meet many service-oriented architecture (SOA) requirements. www.capeclear.com


The Current State of SOA Governance

As organizations adopt SOA, the topic of SOA Governance is receiving an increasing amount of attention. SOA Governance refers to the articulation and enforcement of policies related to service lifecycles, implementation protocols, service access, information protection and service level agreements.

To get the practitioner's point of view on SOA adoption and SOA Governance, ebizQ conducted an online survey during August 2006. This paper shares the results of the SOA Governance Survey, along with ebizQ's observations on this critical current issue for organizations.


Making the Case for BPM - A Benefits Checklist

There are many options for improving business processes - ranging from complete process re-engineering to adopting new process management methodologies or adding new capabilities to existing systems. Lombardi customers believe that BPM is the best investment a company can make in establishing a platform for continuous process improvement. This paper provides a checklist of BPM benefits and will guide you in making the business case for investing in BPM to drive process improvement.


Data Mash-ups Trigger Innovation and Productivity

What are Data Mash-ups? It is certainly not a familiar term in enterprise software and might even send a shiver down the spine of a datablase administrator. Yet some large corporations and government agencies are using this concept to get closer to their customers, have a better pulse on their business, monitor and understand external threats and opportunities, or simply get access to information that cannot be obtained any other way. Download this white paper and learn more!


Event Stream Processing and Event Driven Architectures

Event-Driven Architectures (EDA) are being hailed as the next major piece of the integration fabric by leading vendors and analysts . Although SOA and ESBs embrace EDA, little architectural direction exists on how these technologies relate to one another, and how to architect an effective EDA.

The burgeoning software field that promises to deliver EDA is called Event Stream Processing or ESP. This paper describes the motivation for EDA, introduces ESP, and describes how ESP technology fits neatly within the ESB/SOA model.


Decision Services: The Next SOA Challenge

Without visibility and easy access into the decision services available for reuse, multiple versions of services will result, creating a serious problem when services need to be changed. Read about how Transparent Decision Services is a better approach to enhancing SOA flexibility and services reuse É because what you see is what you get.


Real-Time Recovery

Business today is bombarded with messages that data must be protected. But organizations today are beginning to understand that backup is not the key process; it is the recovery of systems and data that is now critical. Whether it’s small business, medium size companies or large corporations and government entities, all should be able to restore key data in a matter of minutes, not days. This white paper explains Real-Time recovery and its advantage over traditional backup methods.


Analyzing Rule Change Through Simulation

This paper will provide readers with an overview of the HaleyAuthority Testing and Simulation environment. The scenario illustrated in this article depicts a real-world example of a business rule change in English and how to verify its effect by comparing simulation runs before and after the change.


State of the Portal Market 2006: Portals and the New Wisdom of the Enterprise

A Synthesis of New Original Survey Results and Recent Analyst Research on the Portal Market

Recently, BEA Systems conducted an extensive survey to find out how portal technology was being used. They knew it wasn't just used for simple search engines and boxy Websites anymore, but what they discovered surprised even them. You can read all the findings in this new complimentary white paper.

The final pages of this amazing paper are packed with hard-hitting charts and graphs that show you portal technology usage trends in top companies around the world. You'll also get a peek at how portal technology will play into the new, increasingly successful Web 2.0 business paradigm - and how you can leverage it for your company. Download your complimentary white paper now.


SOA Worst Practices

How many times have you heard: "Security for your service-oriented architecture [SOA] should be tight enough to be secure, but not so rigid as to impact flexibility or performance?" Did you think: Hey, how do we measure this?

You're not alone - and we're not just saying that to make you feel better. These and other SOA best practices offer good advice and value, but applying them to your business can be tricky. After all, best practices don't always relate to your specific situation or business model.

In this guide, you'll learn about real-life (and real lame) mistakes made by your peers! We'll share with you the thinking behind these ideas, why they failed, and better approaches that can help you achieve a more successful outcome. (In other words, you will be smarter after reading this. Really.)


A Business Oriented Architecture: Combining BPM and SOA for Competitive Advantage

To support business process improvement initiatives, many IT groups today have been implementing a Service Oriented Architecture (SOA) in order to re-orient their core technology to reflect new consumption patterns. The service oriented context, however, is only a part of the process improvement equation - it needs a partner. This paper discusses how leading companies have recognized that implementing Business Process Management (BPM) and SOA together gives them unique capabilities to enable business process improvement.


Efficient Business Processes Need More Than an Online Application Form

Some time last century the dream of lean, efficient, profitable businesses everywhere was to become paperless. Compliance regulations have actually made that elusive, due to stringent requirements for proof of identity and recordkeeping. Since there are many examples of why a ‘paperless’ organization with fully automated, straight-through processing, may remain a dream, a more pragmatic approach is required that enables documents to become part of efficient, integrated business processes.


Building Extranets for a New Level of Service: PDF Presentation

PDF format of the June 21, 2006 Webinar presentation.


Building Extranets for a New Level of Service: Presentation

PDF format of the June 21, 2006 Webinar presentation.


Extranets. Portals for the Extended Enterprise

This white paper analyzes the business needs for extranets, explores the challenges that today's organizations have in building extranets, and identifies important trends in the extranet market. The paper also examines the benefits of extranets and provides two case studies of companies that have built extranets by leveraging their internal portal infrastructure. We also introduce BEA AquaLogic User Interaction, a portal suite that includes support for extranet requirements.


The Case for Open Source Integration

When it comes to addressing integration challenges for your business, you no longer need to reinvent the wheel. While integration needs differ, there are always significant commonalities. Yet until recently, integrations have not been shared despite the fact that someone, somewhere, has developed and deployed integration solutions that are extremely relevant to others. In this white paper you will learn how open source integration enables users to consume and publish pre-packaged integrations, saving significant time, money and people-power.


Integration and SOA: Concepts, Technologies, and Best Practices

Click on the link below to download the e-book.


Optimizing BPM to Ensure Your Organization Gains the Competitive Edge

Business is changing more rapidly and in less predictable ways. The key is to see the impact of the changes to an organization's business faster, create a new approach quickly, and then act on it more nimbly than your competition. Learn how to use BPM to enable your company to gain insight into their processes in real-time and change them (in many instances automatically) more frequently than their competitors, in order to create greater value.


SOA and Web Services: The Performance Paradox

Web Services and Service Oriented Architectures (SOAs) simplify communications, yet introduce a new layer of web application complexity. It's no longer enough to address the performance of services technologies such as web services without considering their impact on the environment into which they are deployed. To gain control over SOA and Web Services complexity, enterprises must adopt a new performance management approach that offers visibility into the entire transaction path and into each critical intersection along the way.

Download "SOA and Web Services: The Performance Paradox" to find out how to successfully manage Web Services complexity and performance.


The SOA Killer APP

Most organizations have moved well beyond thinking of SOA as "just a bunch of web services" and are moving to a service-enabled infrastructure that delivers significant improvements in business agility and efficiencies. Such a highly scalable SOA places increased demands for governance, modeling, metadata management, policy enforcement and reporting. Today, the demand for a comprehensive SOA tool is emerging, and the requirements and characteristics of this sort of tool are now becoming clearer.

Business needs the SOA Killer Application: an architectural platform with a flexible information model and a set of governance reporting tools that enables organizations to ensure complete visibility, trust and control of their SOA. ZapThink's "SOA Killer App" is a clear representation of what matters most for SOA initiatives today.

Webcast: ZapThink and Systinet, a Mercury Division
What Business Needs from SOA: The SOA Killer Application

A highly scalable SOA places increased demands for governance, modeling, policy enforcement and reporting. The demand for a comprehensive SOA tool is emerging, and the characteristics of this tool are becoming clearer. Learn why ZapThink's "SOA Killer App" is what matters most for SOA initiatives today.

Register Today: http://www.ebizq.net/to/syskillerappweb


BPM and SOA: Better Together

This IBM-sponsored white paper by analyst Jasmine Noel, a founding member of Ptak, Noel & Associates, explains how the discipline known as business process management (BPM) is evolving and how the integration of BPM into a standards-based, service-oriented architecture (SOA) is creating unparalleled levels of agility for today's businesses. Find out how the standards-based modeling, monitoring, connectivity, and process integration tools that comprise IBM's Process Integration suite are allowing companies to implement process automation components with greater speed and agility than ever before. Download this informative white paper to learn more.

Check out this on-demand Webcast from IBM to hear noted industry analyst Jasmine Noel describe the evolution of business process management (BPM) and its integration with service-oriented architecture (SOA). Noel explains how SOA is allowing companies to implement process automation with greater speed and agility than ever before. You'll learn:
  • How SOA and BPM technologies complement each other
  • Why processes must become independent of specific information resources and specific task automation applications
  • How standards-based SOA works, including its ability to create process independence
  • How the integration of BPM and SOA facilitate "managed flexibility"
Use this URL: Click Here to view this webcast today!


Policy Based Governance for the Enterprise

The rise of policy-based governance is the result of the proliferation of heterogeneous and highly distributed computing infrastructures that make it impossible for IT leadership to exert the kind of control and influence over the work necessary to support the business. IT is being tasked with supporting new business initiatives without the ability to enforce the policies that have been established to ensure their implementation; as a result IT is literally “flying blind,”—investing millions of dollars in one-off projects that do not add to the enterprise IT assets of the company. In this white paper you will learn how, through ease of integration, enterprise reuse and the seamless enforcement of policies, IT organizations can realize the value and agility promised by Service Oriented Architecture (SOA).


Strategic Business Decisions on SOA

According to analyst consensus, enterprise portals are the vehicle to launch you into the world of SOA.

Read this informative white paper to get a clear understanding of what a Service-Oriented Architecture can do for your business. This white paper exposes the myths around SOA, and delivers a simple overview that will help you get started immediately.

You will learn:
  • How the diverse SOA technologies on the market fit together
  • How to deliver fast returns in the short and long term using SOA technologies


Why Runtime Governance Is Critical For SOA

Learn how runtime governance can protect production environments from undocumented services and policy non-compliance, eliminating associated risks of business service failures and violations of government regulations.


Enterprise Integration -- EAI vs. SOA vs. ESB

This paper aims to bring clarity to terms EAI, ESB, SOA and provide a clear distinction. Also this paper would discuss architecture options available for enterprise integration and what these options are most suitable for. Finally this paper would address the discussions we have seen in various forums about whether EAI is going to be replaced by SOA or ESB.


Service-Oriented and Model-Driven Architecture

This whitepaper discusses the key characteristics of the two modeling architectures, focusing on the classification of models that is embodied by each. The flow of modeling activity is discussed in the two architectures together with a discussion of the support for the modeling flows provided by Select Solution for MDA.


SOA Appliance Case Studies - Web Services Meet the Network

In this customer case study whitepaper, noted analyst Jon Oltsik, of Enterprise Strategy Group, discusses the demands of XML Web services by highlighting four (4) end-user network deployments using IBM WebSphere DataPower SOA appliances. These new hardware products from IBM help to provide superior Web services security, ESB connectivity in a hardware form factor, legacy reuse & scalable XML for SOA. Jon Olstik also introduces the notion of the persistent network application processing model, an innovative model that utilizes intelligent devices like WebSphere DataPower SOA appliances to consolidate specific SOA services and XML processing on the network itself. Download the white paper now to learn how IBM can help you simplify, help secure and accelerate your SOA.


Bulletproofing Web Services: A Step-By-Step Plan

This White Paper provides a step-by-step plan for ensuring reliable Web Services

As companies and consumers rely more on Web services, it becomes increasingly important for Web services developers to know how to properly design, develop, deploy, and ultimately manage a Web services system.

This White Paper illustrates the solid engineering and testing practices required to ensure complete, reliable Web service functionality, interoperability and security - whether you're creating Web services from scratch or integrating legacy back-end applications via Web services.


Overview of Architecture for Enterprise Data Warehouses

This paper looks at the implementation of Enterprise Data Warehouse solutions in large organisations using a design pattern approach. A design pattern provides a generic approach, rather than a specific solution. It describes the steps that architecture, design and build teams will have to go through in order to implement a data warehouse successfully within their business.


Share the Intelligence: Process Management

Share the Intelligence is a series of online, quarterly analyst insights about the digital automation of business processes in the enterprise. In this issue, we examine the motivations, challenges, and best practices involved in implementing effective process management solutions.

Read an exclusive interview with Gartner analyst Jim Sinur, with an introduction from Adobe president and chief operating officer, Shantanu Narayen.


Changing Business for the Better: A Practical Guide to BPM

Download this IBM-sponsored white paper from Upside Research for an overview of the benefits of business process management (BPM) technologies and issues to consider when selecting a BPM solution. Learn what characteristics to look for when comparing BPM products and find out why it's vitally important that you evaluate BPM solutions from both a business and an IT perspective. The paper also explains why the most effective BPM solutions are based on a service-oriented architecture (SOA) and give business managers the ability to change rules and alter processes without changing code.

A Complimentary Webcast : Making Business Better: A Practical Guide to Business Process Management. Hear Upside Research analyst, Dave Kelly, describe how Business Process Management (BPM) delivers business value & increases ROI. Sponsored by IBM WebSphere¨. Register at: http://www.ebizq.net/to/bpmdaveweb


A Roadmap to Enterprise Data Integration

Companies are generating an ever increasing amount of data, and studies show that uncontrolled data growth and data integration problems are slowing down the deployment of new applications. To help solve data integration problems companies are increasing their funding of data integration projects.

This report provides a detailed look at how organizations can plan and build an enterprise infrastructure for supporting data integration applications. It reviews current data integration techniques and technologies, and offers suggestions as to which of these could be used for any data integration application. It also demonstrates how IBM's data integration solution can be used to support an enterprise-wide data integration environment.


Integration Appliances: The Fastest Track to Master Data Management

Learn how Integration Appliance technology greatly simplifies, accelerates, and reduces the cost of Master Data Management (MDM). This white paper details where integration appliances fit within an MDM architecture and uses detailed case studies to answer implementation questions.


Understanding the ESB

The Enterprise Service Bus (ESB) is no longer a new technology with ‘potential’; it is already delivering return on investment and providing the foundations for the integration architectures of the future. Perhaps because of the ESB’s obvious benefits, it already enjoys multiple definitions – so many, in fact, that potential adopters need to approach the technology with caution if they are not to be sold old technology in new clothing. To this end, this whitepaper attempts to outline the capabilities required in an ESB in order to handle the most complex integration challenges in an open, scalable and flexible manner.


Beyond the Boundaries: Leveraging the Intelligent Document

Recent developments in digital document management and presentation present new options for managing customer interactions.

Extending processes to incorporate a new spectrum of multi-modal, multi-platform users both online/offline, and inside/outside of the firewall, illustrates how document-centric processes can be transformed through integrated, intelligent forms.


Sonic ESB: An Architecture and Lifecycle Definition

Core to the IT infrastructure supporting SOA is the Enterprise Service Bus (ESB), which connects, mediates and controls all communications and interactions between services and provides error and exception processing. ESBs have been chosen as the best method for development and deployment of processes, ensuring reliability and ultimately success with the introduction and operation of SOA-based systems. Its design permits rapid change in services and in the connections among services, and provides the management visibility into services and processes across a distributed environment.


Essential Integration for Resource Constrained Companies

How can a mid-size company remove the barriers to connecting their various applications, business processes and systems? And then add in their customers, partners and suppliers? This white paper reveals the way to rapidly deploy complex integration solutions.


Channel Management and Product Information Integration

This paper discusses how to implement real-time integration between commerce platform and back-end systems of record for orders, contracts, pricing and item availability.


How to Accelerate Strategic Planning for Homeland Security

Across the country, organizations at the federal, state, and local level are meeting to assess vulnerabilities, identify corrective actions, and develop contingency plans. This planning process is laborious and complex. It requires the collection, sorting, analysis, and presentation of vast amounts of information, ranging from airport blueprints to chemical formulas, and the coordination of all kinds of organizations — national and local, public and private—with different backgrounds, areas of expertise and expectations. Only by working together can all these organizations ensure that they have identified all the vulnerabilities that terrorists might exploit.


Eight Best Practices in Implementing Disaster Recovery Protection

Protection of Microsoft Exchange messaging and collaboration services against unplanned outages due to catastrophic failures at primary IT data centers is becoming a top priority among large and medium corporations. Wide-area clusters which provide replication of mail stores and log files along with monitoring and recovery of critical Exchange services provide this protection. This paper presents eight best practices which, when used as guideposts during cluster implementation, assure the success of any Exchange disaster recovery deployment.


Implementing a Successful Service-Oriented Architecture (SOA) Pilot Program

By consolidating and reusing common services, Service-Oriented Architectures (SOAs) offer many benefits to today’s organizations. This white paper will guide those pursuing SOA towards proven best practices to increase the likelihood of garnering the benefits of an SOA, faster and easier. The paper will then present Actional’s best practices for selecting and implementing a successful SOA pilot and then how to utilize the experience and lessons learned to migrate to an enterprise-class SOA.


A New Service-Oriented Architecture Maturity Model

You've heard all the buzz, now read it for yourself. An SOA maturity model presented for our consideration by industry vendors Sonic Software, BearingPoint and Systinet.


Leveraging Identity Management in Portal Environments

Many organizations today are moving towards enterprise portals as gateways to all of their enterprise applications. Enterprise portals offer a number of benefits. They can improve an organization's ability to predict and respond to market dynamics, enhance application user productivity, and simplify the management of information technology environments.

Download this white paper to learn how your organization can leverage the features and services of this new class of software that can improve security, increase usability and ease administration.


What You Need to Know About Transitioning to SOA

Some key infomation that your company should know when making the move to a service-oriented architecture.


Integrating CICS Using SOA and Web Services

Service-Oriented Architectures (SOAs) and Web Services reduce the costs and complexities of application integration. This white paper explains how to use XML and SOA/Web Services to integrate mainframe CICS applications with other enterprise applications.


Ten Reasons to Use a True ESB

A True ESB stands in stark contrast to the proprietary integration technologies of the past. As the ESB rapidly gains traction in the marketplace, you should be wary of the wide variety of legacy integration vendors, as they attempt to re-package their offerings as ESBs by simply adding Web services veneers around their existing, proprietary product offerings.

This paper highlights the top ten reasons to consider using a True ESB.


Performance Optimization in BizTalk Server 2004

This document looks at ways to optimize performance with the BizTalk Server 2004. It attempts to describe the best practices to be followed to optimize performance and the guidelines for designing a highly available system.


Enabling the Value of Corporate Strategy - The (IT) Strategy Management Process

In today’s environment, companies and government organizations are faced with overwhelming complexity, information overload and cultural differences. In the Information Technology (IT) area, for example, the money lost from failed projects has become unacceptable. This white paper addresses root causes that prevent strategies and standards from being successful. In addition, it proposes a relatively simple solution to the root causes.


Requirements Coverage

A software system is developed to meet certain requirements. An ability to verify that the code being developed meets the expected requirements is critical to the success of several software projects. This helps the developers, management and client teams. In this paper, we first talk about leveraging from unit testing to generate coverage of requirements in the code. We then show how JRequire(TM) facilitates requirement coverage. Next we cover how to derive most benefit from JRequire in the various phases of a project.


The New Integration Mandate - Creating Real-Time Customer Visibility Networks

By making critical business information available on demand, and in a secure, reliable manner, companies can create a level of customer service and relationship that makes them easier to do business with.


Transaction Management and Monitoring in Service Oriented Architecture

Transaction management within an SOA infrastructure needs to include not only the monitoring of the Web service end point but also at the container level itself. The monitoring of transaction at the container layer will result in a comprehensive transaction management.


Web Integration Technical Whitepaper

Web Integration Cut Integration Efforts 90%

Web integration by Kapow Technologies, named a cool technology by Gartner, integrate applications and content for Applications, SOA, portals and Content Management systems in 1/10th the time and cost. This paper includes a business and technical overview of the unique approach of Web Integration through the web front-end and real life solutions powered by Web integration.


EAI: Rip and Replace or Leave and Leverage?
Migrating to a Service-Oriented Architecture (SOA)

IT executives find themselves torn between the benefits of a service-oriented architecture (SOA) and managing legacy integration technology. Architects immediately consider staying with EAI and a rip-and-replace approach. Fortunately, there is a third choice: leave existing EAI components in place and leverage them as a part of a migration strategy towards an SOA. After examining existing assets, most IT organizations find that they are almost already there.


IBM Content Integration for the On Demand Business

Most organizations today are saddled with multiple different content management and workflow systems resulting from departmental investments or inherited through mergers and acquisitions. This has trapped content in isolated silos, rendering it inaccessible outside of narrow workgroups, departments or functions. Enterprise content integration (ECI) has emerged as the preferred solution for breaking through these silos and unlocking the value of content across the enterprise. ECI has powerful implications from an infrastructure perspective, helping to eliminate complexity, and from a business point of view, helping to improve customer service, streamline processes, enhance revenues and support compliance-related initiatives. This whitepaper will explore the important role of ECI in the context of these and other business initiatives.


Best Practices for SDA Reuse

Everyone agrees that reuse of software development assets (SDAs) is a "good thing" and that service-oriented architectures (SOAs) require organizations to institutionalize services as reusable assets. Nonetheless, there is considerable debate within IT organizations as to how to "get from here to there" - i.e., how to move from the current state of IT project development, with its emphasis on immediate, time-driven project objectives, to "SOA nirvana" with flexible, loosely-coupled services that are produced from requirements driven by core business processes, meet near-term objectives and facilitate strategic business enablement. Not an easy task, but it is possible to move towards this goal incrementally by viewing development processes from the perspectives of SDA production, distribution and consumption.


BEA SOA Domain Model White Paper

While SOA is a long-term strategy that requires sustained focus on transforming the way IT is delivered, it must respond to immediate business initiatives. The benefits of SOA will only be realized if you preserve a balance between the long-term goals and the shorter-term needs of the business. You can maintain that balance by instituting a set of organizational, financial, operational, design and delivery practices from the outset of the SOA initiative. The BEA Domain Model for SOA encapsulates these practices within six domains, each of which must be considered equally to provide a focused framework for a Service-Oriented Architecture.


Master Data Management with IBM WebSphereÕs Data Integration Platform

ÒMaster Data ManagementÓ with its acronym label ÒMDMÓ is receiving a lot of attention as an ÒenterpriseÓ business and technology opportunity that deserves serious consideration. This white paper takes a close look at MDM, describing exactly what MDM means, why itÕs emerging so strongly as a CXO topic and what a complete solution looks like.


Service-Oriented Architecture - A New Alternative to Traditional Technology Integration

To better understand SOAs and how they can be effectively employed, it helps to understand the principles on which they are designed. It also helps to become acquainted with tools that are helping enable application developers and integrators to quickly and cost-effectively make SOAs a reality within their specific organizations. This paper examines the basic premises underlying SOAs and describe how universal technology and service adapters can help organizations realize the benefits of SOAs.


Untapped Assets: The $3 Trillion Value of U.S. Enterprise Documents

Document creation and use in the US amounts to about $3 trillion annually, $800 billion of which is wasted due to misplaced or re-created duplicate content. This report synthesizes findings from more than 80 studies to provide the most comprehensive view of document assets compiled to date. For each of the nation's 1,000 largest firms, potential annual benefits from improved document use are huge, approaching nearly $250 million per company.


Visibility in the Age of the New OEM: Original Ecosystem Manager

This paper will present the current definition of visibility within the context of global business ecosystems, why it is important, and how companies are implementing strategies to create greater visibility into their extended enterprises.


Service-Oriented Architecture (SOA) and Adaptive Frameworks

Adaptive frameworks provide a foundation for SOA, eliminating custom code and focusing on issues that middleware vendors generally ignore. They create Web services, but go beyond Web services to support additional service interactions such as EDI and proprietary APIs. Most importantly, they emphasize the reuse of integration technology by focusing on the adaptation problem rather than message brokering and other issues.


Guide to Enterprise Information Integration

Enterprise Information Integration (EII) is a new technology that allows companies to combine data from disparate sources into a single application. Executives can use the information from an EII application to drive operational business decisions based on current information. This guide provides a pragmatic approach to using EII in your enterprise. It includes: an overview of EII, applications where EII can add value, a discussion on calculating ROI, criteria for selecting an EII solution, suggestions for starting an EII project, and a list of pitfalls to avoid in any EII implementation.


Essential Integration for the Mid-Sized Enterprise

This in-depth discussion shows how companies can use integration technology to create business value for themselves, their partners and their customers.


How Integration Appliances Simplify and Accelerate SOA Implementation

This White Paper seeks to help you maximize the overall benefit your organization will see from a Service Oriented Architecture.


The B2B Integration Service Provider: Addressing the Primary B2B Obstacle

This paper examines the challenges of B2B integration and outlines the emergence of the integration service provider, reviewing the considerations of when and how to utilize managed services for integration. In conclusion, the paper also provides guidelines to keep in mind when selecting an integration service provider.


This white paper helps organizations sort through the options in order to discover why a BPM suite is a different and more important application for process improvement than workflow engines.


Distributed Service-Oriented Architectures

Distributed SOAs allow system architects to create a distributed environment in which applications can interoperate seamlessly.


Accelerating ITIL Best Practice Adoption With Managed Objects BSM

More and more companies these days have started initiatives aimed at raising IT service quality by improving process maturity and better aligning IT services with the business it serves. SLAs, ITIL, and SOX are all initiatives that focus on improving IT process maturity. As executives and line-of-business managers take on higher levels of accountability, as dictated by government regulations like SOX, they’re unwilling to accept the same levels of service quality they have accepted in the past – and thus are turning to BSM.


Overcoming the Roadblocks to SOA Success

Learn how composite applications provide rapid assembly of existing application services into meaningful and reusable business services.


Making the Transformation to SOA

What is "service-oriented architecture" and why is it so talked about? This white paper describes the basic principles behind SOA and the benefits that it offers to organizations. It also outlines the basic path that companies can take to capitalize on the SOA revolution, starting with the creation of building-block business services, the implementation of an infrastructure to support an enterprise-class SOA, and then leveraging the resulting assets and resources in new service-based solutions. The white paper also describes factors that companies should consider as they look for a partner to support them on this journey.


The Business Case for SOA

Service-oriented architecture (SOA) is unquestionably one of the most important considerations in IT today. However, SOA goes beyond IT with its promise to truly transform corporate agility, and to align IT responsiveness with the businesses' demands for faster time-to-market. Fortunately, the benefits of SOA do not require a massive "big bang" reinvestment. Rather, as this white paper describes, the benefits can be realized incrementally with a well thought out strategy. A vital component of this strategy is recognizing the need for an SOA infrastructure-a set of software capabilities (security, monitoring, management, etc.) that exist outside of the services themselves to enable an enterprise-class implementation of SOA.


Business Integration ROI

Integration is becoming an increasing priority for organizations today with the benefits it offers to streamline and improve all aspects of a company's operations. Consequently, the business case for an integration software investment should go beyond looking only at cost savings. It is important to also consider the tremendous gains that result from increased corporate agility-by narrowing the gap between strategy and execution-and in company brand value, where integration can enable modern, consumer- and partner-oriented solutions and a higher-degree of service quality. This white paper provides a blueprint for assessing both the tangible and intangible benefits that integration provides.


Integrating CICS Using SOA and Web Services

Service-Oriented Architectures (SOAs) and Web Services combine to provide an opportunity for organizations to reduce the costs and complexities of application integration inside the firewall and open up new possibilities for legacy applications to participate in eBusiness. This white paper explains how you can use SOA/Web Services to integrate mainframe CICS applications with other enterprise applications. For programmers and architects, this white paper addresses issues surrounding where to place the SOA boundary (on the middle tier? on the mainframe? inside/outside of CICS?), handling microflows (multiple transactions required for a single unit of work), and converting CICS transaction data to usable formats. The white paper also indicates how choosing the right integration technologies can increase the ROI of integration projects.


Enterprise Information Integration Supercharges the Data Warehouse

With respect to corporate decision making, the goal of just about every enterprise is to implement a solution that provides the most relevant information available for users to make effective business decisions. The Data Warehouse has been the most logical solution of choice to date, given all the technological constraints that companies have faced. However, enterprises are beginning to take notice of how an emerging technology like Enterprise Information Integration (EII) can complement the Data Warehouse, thereby advancing their continuous pursuit to obtain the most relevant information available for effective business decisions.


A Process for Rationalizing Master Customer Data

For most businesses, customer information is an extremely important and valuable asset. However, in the effort to automate and streamline customer interactions, companies have dispersed customer data across multiple operational systems. This has led to an inability to get complete, accurate, and consistent information on customers from across those disparate systems. There are multiple technologies that can be applied to solving this problem, but ultimately a solution involves both technology and process, and the appropriate approach should be determined by the desired goals and objectives of the business.


How to Design and Deliver an Effective Data Assurance Solution

Data Assurance is the roadmap by which companies ensure project success when building a data warehousing, establishing and maintaining master reference data and facilitating application deployment or consolidation of legacy systems. In this whitepaper, David Marco describes how the elements of People, Process and Technology, within the Data Assurance framework, are pivotal to any data-centric integration project. It goes on to describe a technology foundation using the Managed Metadata Environment (MME) and the establishment of a Data Stewardship Committee (Team) to institute the best practices of a Data Assurance program.

This White Paper is sponsored by Ascential Software


IBM's Enterprise Business Process Management Solutions

This ebizQ featured white paper explores the business benefits of BPM and introduces a way to put BPM in perspective by considering the full process management lifecycle associated with a BPM project. In addition, the paper highlights the need — particularly important in BPM projects — for aligning business and IT through role-based development processes and capabilities and outlines four key process integration scenarios to help illustrate the different ways that BPM technologies are being put to work.


The Secret of Organizational Success: Business Process Outsourcing

Business Process Outsourcing (BPO) is a relatively new buzz in the corporate world and an innovative concept with strong economical benefits which many businesses are embracing. This provides new opportunities for IT Consulting and Services Companies.Conceptually BPO allows an enterprise to focus on its core competency by outsourcing non-core areas that generally consume a substantial amount of an organizational time and energy. Companies are increasingly outsourcing the management of Information Technology (IT) services for reasons that include concern for cost, quality, performance, access to world-class technical and application skills.

The landscape for BPO is still unsettled as large integrators jockey for position in competition with the speciality suppliers. The value proposition of outsourcing has only become more compelling in our current resource constrained economy, as business leaders seek to leverage their proven outsourcing partnerships to accomplish even more with less.


Why Integrate CRM to Back-End Systems?

Why do you need to integrate your CRM system to your customer master files, your ERP or processing systems, or any other applications and data on your server? Where is the real ROI in CRM? Is the definition of CRM simply "contact management" or managing the entire relationship with the customer?


A Service-Oriented Architecture for EAI Quality Assurance

This White Paper sescribes a methodology and tools for testing Enterprise Application Integration.


ESBs for the Mainframe User: A Guide to Selecting an Enterprise Service Bus (ESB) For Use in Mainframe-Oriented Environments

The business integration market is undergoing a radical transition. The ESB is one development that has emerged in this period of change. ESBs address a number of key challenges in integration and this paper discusses their particular benefits for the mainframe user.


Stop Avoiding The Issue: Deal With The Real Integration Problems

The paper focuses on the "real" issues and lack of integration readiness of applications that leads to software integration problems. The paper also suggests approaches to solving the root causes of software integration problems.


Critical Infrastructure for Services-Oriented Architectures

Service-Oriented Architectures (SOAs) are beginning to revolutionize the way IT is structured. Ultimately, SOA better aligns IT with business, and that’s why over half of all companies are moving to a SOA environment with Web Services as one of the key enabling standards. SOA enables organizations to respond to change better, faster, cheaper, and provides agility, flexibility and cost savings. Westbridge Technology provides the XML Message Server (XMS), which provides XML Firewall and shared security services infrastructure for SOA environments.


Distributed Service Oriented Architectures: Delivering Standards-Based Integration; The Advantages Of An Enterprise Service Bus

Distributed service-oriented architectures enable system architects to create a distributed environment in which applications can interoperate seamlessly. This paper discusses the advantages of building distributed service-oriented architectures and identifies components for successful deployment and management of distributed processes, including Web services.


Simplifying IT with Process-Oriented Middleware

The convergent demands of Enterprise Application Integration (EAI) and B2B Commerce are driving IT departments to new solutions, advanced approaches that must be easy to deploy, responsive to rapid change, massively scalable and interoperable in a heterogeneous environment. Process-oriented middleware, the evolutionary successor to message-oriented middleware, grew in response to such demands and now offers a powerful tool to simplify IT systems management.


Web-Enabling Self-Service Business Processes

The benefits of moving manual processes to the web are well understood. But very few organizations have web-enabled product returns, bill disputes or other complex business processes. This paper discusses requirements for web-enabling complex processes and new technology from BroadVision that allows organizations to deliver self-service processes through existing websites.


Tapping Into Hidden Business Value Of Internet Web Conferencing

This report looks at how interactive Internet communication technology - Web conferencing is adding value to today's workplace through communication with existing customers, communication with new customers, and communication within the organization.


Real-time Monitoring for Healthy Business

The Real Time Enterprise demands real-time solutions. The competitive pressures of global delivery of business services in a 24/7 world means you can’t be without a real-time monitoring platform. Learn about MQSoftware’s robust real-time monitoring platform and products, which give visibility of your entire business transaction flow and all the associated technologies. Using Q Nami! and Q Pasa! solutions from MQSoftware, this level of functionality can be delivered to the right person, in the right way, at the right time, in real-time to ensure healthy business is flowing and delivering what you need to deliver improved customer experiences.


UCCnet Synchronization: Managing the Integration Imperatives

UCCnet and related initiatives are aimed at sharing and synchronizing trade information across retailer, distributor, and supplier organizations. For suppliers and distributors in particular, complying with UCCnet mandates has become a requirement for doing business with major retailers. But the full impact of data synchronization on the operations and IT strategies of affected companies is not well understood. This White Paper examines the integration imperatives raised by the UCCnet data synchronization initiative. It explores how deep business integration, not mere compliance, is the key to achieving lasting business value from UCCnet investments.


Content Management Best Practices in Insurance

A "secret to success" for enterprises in general, and insurance companies in particular, is "managing all of the information (that comes in the door) and optimizing complex processes that often cross departments and system platforms to enable ... employees to make better decisions faster," according to Enterprise Content Management software provider FileNet. In this white paper, FileNet serves up content management best practices, and explains how its ECM offering gets that job done for the heavily paper-laden insurance industry.


ClientSoft ServiceBuilder: Incorporating Legacy within Service-Oriented Architectures

Both a development platform and a runtime environment for legacy integration, ClientSoft ServiceBuilder enables service-oriented development of applications by allowing enterprise developers to wrap existing legacy programs and transactions into ready-to-use .NET, Java, or COBOL components, as well as Web services.


Multi-site Web Content Management: Turning a Corporate Challenge Into a Competitive Advantage

Managing multiple web sites has become a practical necessity for all large organizations, but without a comprehensive system that meets the needs of different stakeholders, the process of creating new sites is inefficient, inconsistent and expensive. Leading commercial content management systems now offer multi-sitemanagement capabilities to address this problem. This paper examines the challenges of multi-site management, outlines the requirements for an effective solution and identifies potential benefits of a deployed system.


Facilitating Business Acceleration With EAI

It’s essential that our IT resources are managed properly to maximize CROPS (Driving down operating Costs, Increasing corporate Revenue, Enhancing productivity or business Output, Improving business Processes, Accelerating Sales), and this article provides actionable advice on how to achieve this. What’s the key? Concentrating on business acceleration – rapidly implementing technology with a maniacal focus on business outcomes.


Pay-For-Play Business Services

This paper discusses new IT developments for EAI. It suggests the adoption of a 'pay for play' model to cover the exponential business service growth, offering a more equitable model for assessing value and usage in a business service environment and therefore enabling a more value-based charging structure. While it is likely that the primary area of benefit for this approach will be internal, offering as it does a much more realistic approach to apportioning IT costs amongst internal departments, it could also be extended to cover major business partners and perhaps even customers in the future.


TransactionVision -- Real-Time Visibility into Business Transaction

Bristol's TransactionVision is a transaction tracking and analysis software that provides a real-time view of business transactions flowing through a distributed enterprise environment. The software tracks transactions across each touch point, self-discovering transaction flows and content while providing real-time monitoring to pinpoint failures and ensure service levels.


Practical Approaches to Service-Oriented Architecture: Meeting the Demand Today and Tomorrow

The Integration Challenge: Delivering the Internet Opportunity Service-oriented architecture (SOA) is the most significant change for systems and applications since client server computing and the dawn of the relational database. A service-oriented architecture--a computer system based on having autonomous, federated actors working together across an intelligent network--is the application of the Internet to software architecture. The trend toward SOA will enable IT organizations to create more complex systems with less effort, link together business processes across geographical and corporate boundaries, and create new applications and systems that encompass the current mainframe, client/server, and Internet architectures.


Contract Management: Control Value and Minimize Risks

Business contracts play a pivotal role in how your business is conducted and in the results it achieves. You cannot claim to be in control of your business if you are not in control of the contracts it depends on. Contrat Management should therefore be a priority.


Overcoming the B2B solution gap

Small and mid-sized businesses have never realized the productivity gains that B2B solutions such as EDI have afforded larger companies. Businesses that run their operations with packages like QuickBooks or Peachtree have little alternative outside of manual processes. What issues need to be addressed, in order for the SMB to overcome the current barriers to adoption?


The Business of Process Integration

This paper describes the value of application integration and business process management. It highlights the primary focus areas of integration and the technological challenges involved in implementing an integration project or solution. It describes the iBOLT Integration Suite, a state-of-the-art integration environment which incorporates a vast range of functionalities, tools and integration aids, which combine to provide organizations with a superior and powerful rapid integration solution. It goes on to discuss the iBOLT Portal, an enterprise content, information and knowledge management framework and an integral part of the iBOLT Integration Suite, which provides a universal access and presentation point for integrated applications, business processes and data stores.


Web Services: A Framework for Success

This white paper demystifies Web services for business leaders. It communicates the business benefits of Web services and provides managers with a high-level method for developing a business case for Web services.


ASQ: Real-Time Intrusion Prevention

Relying on multi-layer inspection enables ASQ to detect and prevent the most sophisticated attacks without any significant performance loss and reduces the amount of false positives drastically. Protocol analysis ensures RFC compliancy. Global context and connection analysis verify packet integrity. Stateful and ASQ plug-ins enforce application analysis.


Artix Mainframe Overview: Web Services Transformer and Web Services Developer

Artix Mainframe lets organizations repurpose their host business logic without application integration, enabling business agility through high-performance enterprise access to mainframe assets. It uniquely minimizes deployment risks by transparently managing integration issues like security and data conversions. This paper presents an overview of Artix Mainframe Web Services Transformer and Web Services Developer; it also presents a number of use cases to demonstrate the various ways in which Artix Mainframe can help companies maximize their mainframe assets.


Walking the Net without a Wire

Empowering Your Mobile Workforce with Occasionally Connected Computing. This paper compares life on the road for a connection-oriented sales rep. and and an occasionally connected sales rep. It introduces Mobile Orchestration as the key to solving the challenges of occasional connectivity.


Service Oriented Integration: A Strategy Brief

Service-Oriented Integration (SOI) combines traditional integration objectives with the open, flexible enabling capabilities of Web Services. SOI provides an abstracted interface with which systems can interact (rather than using low-level protocols and proprietary programming interfaces to define how systems talk to one another.)

This approach goes beyond integration, to enable the consolidation and rationalization of your company's technology assets while eliminating roadblocks that stifle business innovation. This white paper explain how to use SOI to reduce the liability of your heterogeneous IT systems, lower the cost and complexity of IT operations, and improve the flexibility of your mission-critical deployed systems NOW.


Big Iron Becomes a Lightweight

In many large companies applications implemented on OS/390 or z/OS continue to constitute the centerpiece of the IT landscape. For a time, it was fashionable to rewrite these applications, typically in Java, which was an undertaking usually doomed to failure. Today, many mainframe applications are isolated in an increasingly heterogeneous IT landscape. In the not too distant future, the maintenance and development of these systems will give rise to problems, not the least related to the aging mainframe IT workforce. According to a study by the Meta Group, 60% of mainframe personnel are over 50 years old . A way out of this dilemma is the transformation of mainframe applications into network-centric services, which can be seamlessly integrated into a decentralized, distributed architecture.

In this paper, we explore two paths by which mainframe applications can be represented as services, using CORBA and using Web services.


The New BPMSs Can Do What Previous WfMSs Failed To Accomplish

The new-generation Business Process Management Systems (BPMs) can do what traditional Workflow Management Systems (WfMSs) were not able to do: allowing the management of dynamic processes and fulfilling, in this way, the needs of the 21st Century companies in their ever changing business processes. BPMSs enable the capturing of the business processes as they develop in the real world, identifying, in this way, the best practices for them. The focus is no longer in structuring behaviors, but in facilitating the orchestration and tracking of the interactions between different services and their users. In this paper we discuss about what should be the new approach to the process management in order to make the IT successful in supporting the companies business processes.


File Transfer for the Future

This white paper explores the renewed interest in File Transfer as part of a modern EAI strategy.


The Value IONA Brings to CORBA

This paper documents the business benefits of selecting IONA's market-leading CORBA technology.


Demystifying Enterprise Service Bus Technology

Learn how ESBs cut implementation complexities and dramatically reduce the TCO of integration projects. Over the past few years, the emergence of standards for enterprise communication, connectivity, transformation, portability and security have tried to simplify the enterprise integration and middleware problem. The Enterprise Service Bus, a new variation of software infrastructure, has added to the range of standards-based technologies that enterprises can use as the enterprise-nervous-system backbone. This white paper tries to demystify the newly emerging Enterprise Service Bus technology and examines the subtle but important differences in implementations of ESB technology by different vendors.


Dynamic Web Services

Learn how dynamic Web services provide a single cohesive platform for EAI, B2B integration, BPM, collaboration and general distributed computing requirements. Existing approaches to the EAI, BPM and related problems of enterprises don’t fully satisfy the underlying infrastructure requirements these problems demand. Service-based architectures, implemented on top of a fully distributed, peer-to-peer event-driven system, bring a whole new level of generality to the enterprise platform space. A Services Operating Platform (SOP) implemented this way addresses the needs of BPM at the application and human interaction levels. It addresses these needs within and across enterprises, and across multiple domains, including some areas that have traditionally been served by distinct solutions. An SOP thus allows an enterprise to create a unified computing infrastructure for all its distributed computing requirements, saving time and money and increasing process efficiencies across the board.


Eight Show-Stopper Problems with Current Integration Broker Technology

Learn more about the eight critical implementation-level problems faced by current integration broker technology in real-world implementations. A must read for CIOs, Enterprise Architects and IT Managers contemplating any kind of integration effort, this paper documents eight critical implementation-level problems faced by current integration broker technology and describes how these limitations will continue to have a serious adverse impact. These problems have been documented based on feedback from real developer experiences with a variety of integration technologies. Learn how alternatives are now available in the form of flexible, scalable and easy-to-implement solutions that meet the needs of a growing and extending enterprise and avoid the pitfalls that plague the majority of integration projects.


Delivering Business-IT Alignment Through Employee Performance Management

Traditional process and tools such as annual performance reviews and time sheets, designed to provide visibility through cubicle walls, have at best proved inadequate. At worst, they've inflicted greater damage by lulling chief information officers and their management teams into a false understanding of employee performance. As the strategic importance of the IT function surges and the pressures facing CIOs multiply, access to an accurate and complete snapshot of employee performance is crucial. Successful employee management requires a mutually beneficial - and thoroughly understood - relationship linking IT professionals and management to line of business management and, ultimately, to overall corporate objectives. It also requires processes and employee information systems to adequately measure the real-time success of that relationship.


Compliance - A Positive Attitude

This white paper outlines the basic definition of compliance with a brief historical background. It portrays the importance of compliance for the financial services organization and points out some of the regulations laid down so far. The paper further summarizes the compliance requirements of each regulation, with the penalties associated with it, and ends with a short profile on the e-mail retention policy and the impact of technology on compliance.


Message Security In Integration Solutions

In the world of disparate systems having varied communication protocols and application standards, interoperability can be achieved only by using messages as the information transfer mechanism. Messages are technology-neutral and can be transferred on standard protocols, making it possible to integrate loosely coupled systems. Under a B2B scenario, messages will have to cross trust boundaries of companies where the need for security is all the more important. Moreover, most of the B2B message interactions are business-critical, where data theft or manipulations in such messages can have disastrous consequences. Addressing messaging security in these scenarios is therefore critical for building any integration solution. In this paper, we address the options available for securing messages and a comparison of them, with a recommendation for synergy implementation.


Agile Enterprise Architectures With Open Source Components: A Hybrid Model

With the advent of the software boom, enterprises and solution providers have been trying to catch up with the ever-growing pressures of reducing expenditures, increasing profits, improving performance and increasing reliability. This has been forcing enterprises to be able to adapt to changing business needs quickly and comprehensively. In this paper, we discuss the rich support that open source components provide in building adaptable enterprise architecture.


Getting Supply Chain Integration Right

Oracle's E-Business Suite 11i is a fully integrated e-business applications suite that allows customers to completely automate their e-businesses, from Web selling and marketing all the way through to Internet supply chain and procurement. In its own consulting work, Oracle has already seen several examples where Suite 11i can clearly save time and improve customer service by automating common supply chain operations that had to be performed manually using earlier releases of Oracle Applications. While the examples cited in this article apply specifically to 11i, they also illustrate the potential benefits that can be achieved by the users of any supply chain software whose developer makes the serious effort required to develop functionality in all main business areas and provide a high level of integration between modules.


Production Web Services: The Critical Need for Monitoring and Analysis

Web services must be dependable, efficient and secure to fulfill the promise of significant benefits of deployment. In order to ensure that they are, and fix problems when they occur, Web services need to be monitored and their health analyzed. However, even IT organizations with sophisticated Web services deployed today cannot answer basic questions about the reliability, performance and security of their deployment. Therefore, the success of Web services depends, in part, on overcoming these operational challenges by incorporating cost-effective, flexible, nonintrusive and standards-based methods.


An Integrated Infrastructure: A Sybase White Paper

This paper details the current integration challenges and explains why the original EAI systems fell short of providing full business integration. It looks at some of the requirements needed to provide a business-driven and business-focused integration solution and outlines the increasing role that standards are playing in business integration technologies. Finally, it explores Sybase’s Integration Orchestrator product--a next-generation, business-focused integration solution--and how it enables organizations to implement, manage and adapt an open, integrated IT infrastructure from a business perspective.


Extending WSDL

This paper describes the use of WSDL, presents the advantages of defining schemas for new bindings and provides an example of a WSDL definition for a service deployed as an EJB. It also describes how to use and extend the WSDL4J API to help WSDL parsing and generation for the new schema.


Web Services Trends

This report outlines Web services as being at the center of the global business trends (competition, globalization, outsourcing, etc.) and technology trends (enhanced convergence, enhanced application portfolio, increased hardware capability, etc.). It examines the trends in Web services in terms of the major driving forces and their effects on multiple dimensions. The primary dimensions covered are trends in standards, trends in business process management, trends in vertical business domains, trends in integration, trends in semantic interoperability and trends in enterprise architecture.


XMLConnector: An Approach to Integration

This paper discusses the ideology and architecture behind Karora's XMLConnector product by examining the role of XML (eXtensible Markup Language) and its relationship to EAI (enterprise application integration) and B2Bi (business-to-business integration), introducing the concept of an XML Processing Pipeline and discussing how JavaSpaces is used to coordinate access to distributed processing nodes.


Cronacle for SAP

The most fundamental component within most major applications that run across the enterprise is the need to complete a significant amount of back-end processing. Some of these processes will run in real-time; the remainder in batch asynchronous mode. One of the lesser known facts within IT is that improving the management of background processing can make a terrific impact in enabling end users to become more productive in their day-to-day tasks, and this is most apparent in an SAP environment.


iWork Software Value Proposition

iWork Software products and solutions for business process integration and automation enable manufacturers to build e-business solutions for seamless, real-time integration throughout the enterprise and across the supply chain. Designed to make business process integration less complex, less uncertain and less expensive, iWork solutions connect the shop floor with ERP, CRM and web solutions to streamline business processes and simplify the exchange of critical data, providing a cost-effective solution that enables superior e-business strategies that easily evolve to next-generation systems.


iWork Integration Methodology

Most companies find their point-to-point application integration and business process integration inadequate, as every e-business endeavor encounters scenarios that are different from traditional business models. Business rules must be easily reconfigured to meet changing business needs quickly. iWork Software's point-to-framework integration approach solves these issues by abstracting or isolating data from application logic--in simple terms, information can move independently among many types of systems and applications while the framework acts as interpreter and guide.


Web Services: The New Generation of Application Integration

Contrary to popular thought, the burgeoning world of Web services is not the death knell of the "old" world of EAI. But the dawning of Web services does radically alter the economics of integration. If the pre-Web services EAI landscape was limited to a select few, then the new post-Web services EAI landscape completely democratizes both the problem and the promise of integration. Consequently, the promise of Web services does not annihilate or trump EAI; rather, Web services will radically expand the possibility of EAI.


Enterprise Computing: Do You Need Web Services?

Based on AHG's real-life experience, this paper discusses the capabilities of Web services technologies, potential problems, and solutions and resulting benefits of Web Services implementation for a variety of AHG customers.


The Challenges and Benefits of Straight Through Processing

In order to remain competitive in the financial marketplace, today's organizations must reduce costs and operations errors as well as speed up transaction handling. Straight through processing (STP), the automated end-to-end processing of transactions from trade inception to settlement, has become a business imperative for financial institutions. STP promises to streamline legacy systems and applications as well as inter- and back-office applications. Ideally, STP will result in faster, more efficient transactions, saving enterprises of all sizes valuable time and money. But wide discrepancies remain in the cost and effectiveness of STP solutions touted by technology vendors. This article explores some of the issues confronting organizations that implement STP.


The Best of All Worlds: Shadow Enterprise-Class Mainframe Adapters for the WebLogic Platform

There are significant challenges facing organizations seeking to build high-value commercial applications on the BEA WebLogic Application Platform Suite in combination with IBM mainframe data and applications. Between the unique facets of mainframe computing and the fact that most distributed systems developers have no knowledge of mainframe fundamentals, such endeavors are a nontrivial, costly and time-consuming exercise. This paper describes how the capabilities of NEON Systems’ Shadow product drastically reduce the time and resources necessary to completely integrate the mainframe in a WebLogic-centric world.


Leveraging Legacy Applications to Serve New Business Initiatives

Successful enterprises know that their strongest competitive edge lies within their legacy applications. By integrating these valuable assets into new custom or e-business applications, enterprises can achieve an immediate return on investment while gaining significant advantage over their competitors.


Technology Overview: Introduction to PolarLake Technology and Products

The PolarLake product range offers a complete platform for implementing XML and Web Services-based application integration solutions, including those based on the emerging Enterprise Service Bus (ESB) architecture. This white paper discusses the overall PolarLake architecture, highlighting the issues addressed by PolarLake and the underlying technology.


The PolarLake Messaging Integrator: – Dynamic Process Integration with XML and Web Services

This paper from PolarLake discusses how the PolarLake Messaging Integrator provides the solution to delivering XML- based messaging solutions across multiple existing messaging systems and Internet-centric protocols, without sacrificing the scalability, performance and reliability required for enterprise deployment.


The PolarLake Database Integrator: Dynamically Integrating Relational Databases with XML and Web Services

This paper from PolarLake discusses the integration of XML with relational databases and how PolarLake technology automates the tasks involved without changes or disruption to the deployed database, and without compromising the database’s performance, reliability or scalability.


The PolarLake™ JIntegrator: The Universal Enterprise Service Bus

This paper from PolarLake focuses on the Enterprise Service Bus, a new approach to application integration that addresses the key problems associated with integrating XML-based interactions with existing Java-based applications. The PolarLake JIntegrator is the first universal ESB, combining sophisticated validation, transformation and routing capabilities with support for leading messaging oriented middleware products from TIBCO, IBM and others.


JMS-CORBA Notification Service Interworking

This white paper introduces JMS and CORBA Notification Service and describes a new interworking solution recently ratified by the OMG.


The Real Time Enterprise: Web Services Drives the Next Generation of Application Integration

Achieving the real-time enterprise requires a new way of connecting and extending existing systems such as sales, marketing, call center, point-of-presence, and web sites. This white paper explores potential applications of the real-time enterprise and describes the components needed to make it a reality. (Hint: you don't need to write lots of custom code, implement big-footprint integration platforms, or disruptively replace existing applications.)


OpenFusion Load Balancing Service

This white paper describes the OpenFusion CORBA Load Balancing Service, which provides transparent load balancing for CORBA-based applications and services. It is ideal for building open, standards-based, highly scalable and dependable infrastructures.


Integration Through Evolution

Many companies are hesitant to embark on massive enterprise application integration programs due to limited resources and uncertain paybacks. With planning and architectural forethought, an evolutionary approach, integrating the organization one project at a time, can reduce risk and up-front cost while retaining the major business benefits of EAI. The organization can move steadily forward, step-by-step, to become a fully integrated enterprise in a planned, controlled manner.


XML & Web Services in Financial Services

This white paper discusses the use of XML and Web services in the financial services Industry. This includes a survey of the emerging XML-related standards and the types of projects for which XML and Web services are best suited.


Managing EAI: Framework or Specialist Tools?

This paper examines how the technologies employed in business and process integration projects need management tools to deliver their planned ROI. Successful integration projects increase revenue and customer satisfaction while containing costs. Management tools enable organizations to accelerate deployment and ensure the delivery of quality services.


Effective Information Delivery and Content Management

Learn how to rapidly improve the form, content, distribution and availability of your ERP and legacy application output. Transform documents into trading partner specific content for delivery to a global network of print and digital destinations, including fax, e-mail, archive and to the web.


Distributed Application Integration

Application integration is the Holy Grail of business; in the business world, integration challenges persist. Application integration projects are massively distributed, and the solutions must be massively distributed as well. This paper surveys the evolution of integration from local enterprise application integration (EAI) to the need for global business-to-business intelligence (B2Bi). Emergent integration systems are requisite to meet the test of today's integration environments. The paper outlines how new challenges equal new solutions, the steps to successful data integration, and how to free businesses from old, expensive solutions.


The Saint's View: DataFlow Studio

Business integration through the use of application integration software technology is vitally important in today's rapidly moving competitive marketplace. Surveys have shown that successful integration of IT-based applications is a key focus of many organizations today, as companies look to increase ROI on past investments and improve the overall efficiency of end-to-end business processes.


B2B e-Commerce: Decreasing Implementation Pains

This white paper discusses the challenges of B2B e-commerce implementation, such as making the B2B e-commerce system work within the existing business model, integration with the current database/ERP system and compliance with the company business rules, and offers possible solutions.


Integrated Document Management: Quick, Easy and Inexpensive

Manage all information from your various line of business applications with a simple click of a button. Karora Technologies' AppConnector enables a single point of access for all information sources, right from the desktop.


Tools for Change: Enabling Effective Application Integration Projects

This white paper presents an overview of integration projects and the unique environment in which they exist, as well as Solstice Integra Enterprise, a suite of tools that enables organizations with complex application integration projects to manage and complete those projects on time and on budget. By providing the tools to simulate, test and validate an integration project at the beginning of the project--rather than the end of the project, when identifying and remediating problems is complicated and costly--Solstice Integra Enterprise enables an organization to identify issues while they are still easy to fix. This white paper presents the components of the solution and examples of real-world deployments in which the solution provided significant benefits.


The Real Time Enterprise: Web Services Drives the Next Generation of Application Integration

Even in a time of economic slowdown, the pace of change in business continues to accelerate. With dramatically increased vigor and intensity, managers seek to find new revenue streams, to recover lost opportunities and to further streamline their business and IT processes. They desire to extract even more value from their existing business applications. Companies that have adopted the principles of the real time enterprise are achieving these goals. Not only are they surviving this challenging climate, but they are thriving:


Securing an MQ infrastructure: Modern Cryptographic Techniques Applied to WebSphere MQ

Studies recognize lack of security as one of the main factors inhibiting the development of electronic commerce. This paper provides an introduction to data security (encryption and authentication) for the WebSphere MQ environment.


100% Supplier Integration in an SAP Environment

In an environment where information is critical to success, those organizations that are able to communicate and collaborate with their suppliers the most efficiently will gain competitive advantage. Although business processes need to drive acceptance, technology is the fundamental foundation for generating success. A complete B2B integration solution should provide long-term stability and relationship with your core infrastructure, the flexibility to accommodate emerging technologies, and small supplier solutions to fill the electronic trading gap.


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