In today’s competitive business environment, your company’s ability to maintain operational control while making rapid and informed decisions is no longer just a strategic advantage, but an operational necessity. Companies of all sizes and across all industries are increasingly turning to Business Activity Monitoring (BAM) to help address the "business agility" imperative. Two case studies are presented in this paper to help you learn how businesses are improving their business operational performance with BAM while achieving strong returns on their BAM investments.