BPM solutions are designed to support structured processes: workflows that follow formal (rigid, concrete) rules defining roles (who can do what, when), policies (laws, rules), and procedures (interactions, approvals). Structured BPM is perfectly suited for automating formal workflows (e.g., procurement, enrollment, compliance, expenses). However, structured BPM was not designed to support constantly changing workflows (e.g., tasking, action tracking, project management) that make up 80% of the average employee workday.

Today organizations use EMAIL to manage dynamic work. But email offers inadequate control, visibility, and accountability. One study actually found that 43% of people have fallen ill because of EMAIL-induced stress.

HandySoft provides BizFlow, a platform combing the structure of BPM with the flexibility of email. We call this mash-up Dynamic BPM.