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Drive Sustainable, Profitable Growth Through CRM: 8 Rules to Turn Your Company into a Customer-Centric Enterprise
By SAP BPX
About this feature:
Driving growth has become a business imperative, so companies are seeking new ways to exploit untapped market opportunities and make the most of their relationships with customers (see sidebar below). As a result, customer relationship management (CRM) initiatives top the agendas of many of today’s business leaders.
 
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Enterprise Service Bus: The case for 'e'SBs
Date: Oct 16, 2008
Time: 14:00 PM ET
(18:00 GMT)
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BPM for Insurance: Are You Staying Competitive?
Date: Oct 28, 2008
Time: 12:00 PM ET
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