White Papers

In the White Paper Section you’ll find white papers and research on issues related to emerging computer technology, business communications management, in-depth TCO analysis of different technologies and strategies, open source systems, datacenter best practices, and virtualization solutions. The specific topics with their own dedicated Resource Centers include SOA solutions, IT offshoring benefits, SaaS, VoIP systems, and Sarbox compliance.

White Papers posted to the ebizQ Web site are supplied by analysts, industry experts, and technology vendors. They are not created by the ebizQ editorial staff. ebizQ is not responsible for their content.

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Topics

Application Grid

Application Lifecycle Management

Banking and Capital Markets

Best Practices and Standards

Drills down on the exact methods and practices that have proven to work with other organizations.

BPM Components

Covers the nuts and bolts of the components of business process management (BPM) solutions, either as standalone products or in context of Business Process Platform features. Includes business rules engines, process modelers and monitors, simulation and optimization features, integration capabilities, BPM standards efforts and similar computer-science detail related to BPM.

BPM in the Real World

In turbulent economic times, business process management (BPM) is more crucial than ever for reducing cost, improving operational performance, managing risk and aligning all facets of the organization to achieve business objectives. The easier BPM software is to deploy, adopt, and use, the greater the value it can deliver.

Appian helps more than 2.5 million global users across commercial and government sectors simplify process improvement with the real-time visibility, control and analytics needed to improve business performance. Appian provides the market's only full-featured on-premise and on-demand (SaaS) BPM Suites.

BPM Platforms/Suites

Process Visualization and Optimization


Market forces are compelling organizations to make dramatic changes that help cut costs, reduce risk, and capitalize on revenue opportunities. Business Process Management (BPM) platforms can serve as the common ground for business and IT professionals to create more agile, efficient, and cost-effective business processes to help companies rapidly respond to market needs.

Providing feature-rich, customer-centric solutions to over 2,500 enterprises worldwide, the Fujitsu Interstage BPM Suite provides companies with a solution that helps them discover and visualize, define and refine, automate, manage, and continuously optimize business processes. Customers can choose to install the Interstage BPM Suite on their own premises or leverage the Fujitsu Interstage Cloud BPM offering for an off-premise deployment.

Pace-setting technologies combined with expert services uniquely position Fujitsu to deliver comprehensive solutions that open up infinite possibilities for customer success.

Business Activity Monitoring

BAM is the marriage between business integration and business intelligence. BAM provides real-time alerts based on business metrics when business processes are in need of intervention. The concept of BAM also includes combining alerts with real-time business intelligence, trend analysis and data mining, to provide the information on how best to respond to the alert. The final goal of the evolution of BAM is to be able to respond automatically to alerts.

Business Intelligence

Details approaches and technologies a business can use to acquire a better understanding of the market behavior and business context. This concept employs collection, integration, analysis, interpretation and presentation of business information in views that make sense for the business user.

Business Service Management

Cloud Computing

Cloud computing refers to the use of scalable, real-time, Internet-based information technology services and resources. This concept incorporates software as a service (SaaS), utility computing, Web 2.0 and other technology trends of the second half of the first decade of the 21st century.

The cloud element of cloud computing derives from a metaphor used for the Internet, from the way it is often depicted in computer network diagrams, and is an abstraction for the complex infrastructure it conceals.  

Complex Event Processing

Complex event processing (CEP) software aggregates information from distributed systems in real time and applies rules to discern patterns and trends that would otherwise go unnoticed. This gives companies the ability to identify and anticipate opportunities represented by seemingly unrelated events. With CEP, businesses can map discrete events to expected outcomes and relate series of events to key performance indicators (KPIs). CEP gives businesses insight into which events will have the greatest operational impact so they can focus their resources to seize opportunities and mitigate risks

This section chronicles the emergence of CEP applications and products, and to discuss their relevance to managing the event-driven real time enterprise.

Data Integration

Processes and technologies for moving information between many different information systems. Deals with data mediation issues, as information moves from information system to information system, including transformation, routing, and flow control.

Data Security

Database Management

Decision Management

Development Trends

Building agile and open applications and systems to move today's organizations forward.

EII

Processes and technologies for information integration, typically using data abstraction to provide a single metadata interface for viewing all the data within an enterprise as a single set of structures and semantics. This approach and technology provides any data user with the ability to view data from many different data sources, as a single database that exists only in middleware.

Enterprise Content Mgmt.

Enterprise Content Management stories cover document management, document workflow, and collaboration.

Enterprise Identity Management

Enterprise Mashups

Using web technologies for on-the-fly integration, situational applications and b2b infrastructure.

Enterprise Service Bus

Enterprise Service Bus (ESB) provide similar functionality to message brokers, including messaging, routing, data translation and transformation, but do not have a hub and spoke architecture. Additional integration services can be "plugged into" the bus, providing a flexible and scalable solution. ESB vendors are seeking to provide a full integration platform by adding BPM, BAM, and B2B capabilities, and other integration services.

Financial Services

Financial Services integration is being used for such initiatives as Straight-Through Processing (STP) and T+1 settlement of trades. The Sarbanes-Oxley law is driving many organizations to implement integration solutions to document, monitor, and certify their financial processes.

Human-Centric BPM

Emphasizes workflow and content/document-centric BPM as a subject and as a component of BPM platforms. This includes how enterprise content management (ECM) and search features are becoming a key part of the BPM value proposition.

Industry Solutions

Insurance

The Insurance industry is ready to literally transform the way it does business, and those companies (both insurers and vendors) that take the lead in this change will best be positioned for market dominance and long term financial success. And finally, companies with strong linkage between clear strategies, optimized business processes and the right technology choices, will be poised for success.The purpose of the ebizQ insurance community is simple - to aggregate a single view of leading research, fresh insights and clear perspectives that facilitates the linkages between strategy to process to technology solutions that will guide insurance marketplace transformation and success.This section covers trends around: business & IT strategies, business & IT solutions that connect the insurance value chain of marketing, distribution, underwriting, policy administration, billing, claims and other back office functions...to enterprise architectures including business, data, application and infrastructure and to specific application software, tools and hot technologies like BMP, SOA, predictive analytics, etc.

Intelligent Process Automation

Sits at the intersection of Business Intelligence (BI) and BPM, where features like performance measurement and alert monitoring combine to drive process flow. Hybrid BI/BPM systems are often considered the most important future wave of enterprise software.

IT Governance and Compliance

IT Operations Management

MDM

A set of processes and technologies that defines and manages the data entities of an organization, also called reference data. Is used for collecting, aggregating, matching, consolidating, quality assuring, persisting and distributing such data throughout an organization to ensure consistency, control, and maintenance of the data.

Network Security

Open Source

Open Source follows what “the movement” means to business integration—in applications, infrastructure, as services, as architecture and as functionality.

Portals

Portals are an increasingly popular corporate integration strategy of aggregating information and functionality from multiple back-ends to provide an easy-to-use customized interface for different types of users. This section covers the integration techniques and vendors, and products for implementing enterprise portals.

SaaS

Applications delivered as a service along with other cloud-based business services.

Semantic Integration

Covers approaches and technologies for managing the meaning of information between systems, accounting for the differences for use in transformation layers and within services, as well as managing common notions and concepts that map back to physical records, and in some cases instances of information.

Service Intermediaries

Tracking the middleware platforms that help connect systems, applications, and data in new ways across enterprises.

Service Security

SOA in the Real World

Service-Oriented Architectures (SOAs) incorporate modular reusable business services that have clearly defined and standardized interfaces. SOAs maximize reuse and business agility and enable rapid business change. Web Services and BPM are important technologies for implementing SOAs. This section covers strategies, best practices, case studies, technologies, and solutions for creating successful SOAs.

SOA Management

SOA Platforms/Suites

Service-oriented architecture (SOA) promises to reduce the amount of new code required to create new applications by allowing the reuse of existing services. To get significant benefit from SOA, an organization must have as many services exposed as possible at as broad a level as possible.

To reuse services, companies must first service-enable existing assets and build services to meet the needs of ongoing business initiatives. With each project built according to SOA principles, the library of services available to the next project will grow. As that library grows, so will the benefits of SOA.

Social Computing

Information sharing, project management and any other aspect of linking up with others in an enterprise environment -- including enterprise 2.0.

Straight-Through BPM

Follows the development of "look Mom, no hands" BPM as it emerges from very specialized niches. This includes integration with supply chains, CRM software, ERP suites and other middleware.

Supply Chain Mgmt.

Supply Chain Management (SCM) includes the integration of a company with its business and trading partners and suppliers, and monitoring and managing the electronic transactions between and among them. Companies are leveraging existing EDI systems and extending them with newer Internet solutions. This section includes articles on strategies, technologies, best practices, vendors and solutions for SCM initiatives.

Web Content Management

Building and running enterprise websites that drive improved employee productivity and better customer and partner relationships.

Sponsored Resources

Automating Processes: Plucking the Low-Hanging Fruit of Process Management

Business Process Management. To many, these words conjure up images of tremendous complexity. Months of planning. Committees. Meetings. More meetings. Boxes and arrows and squiggles depicting your business processes – as they are and what you hope they will be – on wall-length whiteboards. The process sounds complicated, complex and exhaustive.

While BPM can be that complex, it needn’t be. You can move, and move quickly, to pluck the low-hanging process automation fruit for your company.

In this short paper, we will provide some guidance, along with things to ponder, consider, and act on, as you contemplate how to automate your business processes.

IDC Case Study: Enterprise Rent-A-Car Uses Appian to Automate Request Management System

Enterprise Rent-A-Car (ERAC) uses Appian to power Request Online, a single web-based solution for managing all IT-related service requests for ERAC's 65,000 global employees. The case study outlines the flexibility and value of the BPM solution, as well as Appian's strong partnership approach in making the project successful.

IDC Analyst Report: Flexibility, Ease of Use Lead BPM Customers to Appian

Global research and analysis firm IDC has published a report on Appian and the strength of its on-premise and SaaS-based BPM offerings. The report details Appian's capabilities in Process Modeling and Execution, Rules, Forms Design, BAM, Content Management and more. IDC concludes that Appian's business-level user orientation, flexibility and comprehensive features are driving Appian's market leadership.