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BPM Real-World Successes: Adapting to Regulatory Changes at EPCOR

Date: November 07, 2007

Time: 12:00 pm US Eastern

All dates and times are NY local time, please consult your favorite world clock to determine when this webinar takes place in your time zone.

Featured Speakers:

Reza Khalili, Manager of Power/Water/Generation Application Services, EPCOR Utilities (bio)
David Opalinsky, Manager, IT Strategy and Planning, EPCOR Utilities (bio)


Beth Gold-Bernstein

Sponsored By:


Join eBizQ and Fujitsu for an interactive discussion with the EPCOR team as they reflect on lessons learned, best practices developed, and how they've measured success in the four years since they implemented Fujitsu's BPM solution to aid compliance.

The discussion will focus on the challenges that EPCOR faced prior to choosing a BPM solution and the benefits that they see from having implemented it. EPCOR is one of Canada's top electricity providers, with over 300,000 accounts in both the commercial and residential sectors and a provider of power to 38 electricity retailers. EPCOR team will talk about how they used a BPM solution to address regulatory changes and the associated reporting and accountability requirements.

Listen to early adopters of BPM discuss:
  • The business case for a BPM solution
  • Criteria for selecting a BPM offering
  • Lessons learnt & best practices developed
  • Measuring success with BPM
  • Expanding on initial successes with BPM

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Featured Speaker Bios:

Reza Khalili is a professional engineer with 10 years of experience in the software industry. Reza is currently the Manager of Power/Water/Generation Application Services for EPCOR, a Canadian utility company located in Edmonton, Alberta. Reza started out his career as a software developer building plant optimization software as part of Matrikon, a leading solution provider for the Process Control industry. Later, he joined EPCOR, where he was involved in the design and implementation of a multi-terabyte application which utilizes Fujitsu's Interstage Business Process Manager for workflow management.

David Opalinsky is the Manager, IT Strategy and Planning for EPCOR Utilities located in Edmonton, Canada. Over the past 4 years, David has worked both in the IT group, where he develops strategic IT capital plans, and in EPCOR's Distribution and Transmission (D&T) business. In D&T, David worked on EPCOR's Regulated Default Supply (RDS) compliance project as the Lead Business Analyst focusing on establishing the controls, processes, and key performance indicators for the project utilizing Fujitsu's Interstage Business Process Manager. Prior to his work at EPCOR, David worked as a project manager and research analyst and as a health educator at the University of Alberta. He holds a degree in Chemistry and a degree in Management Information Systems from the University of Alberta.

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