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Aligning Process Improvement Initiatives with BPM: Cross-Industry Influences and Techniques for Process Optimization

Date: August 01, 2007

Time: 12:00 pm US Eastern

All dates and times are NY local time, please consult your favorite world clock to determine when this webinar takes place in your time zone.

Featured Speakers:

Craig A. Edmonds, IT Manager, Symetra (bio)
Jim Sinur, Vice President, Gartner (bio)


Beth Gold-Bernstein

Sponsored By:

Global 360

Join industry experts as they talk about strategies for process optimization and how process improvement initiatives from a variety of industries have influenced BPM best practices. Jim Sinur, formerly of Gartner and now Chief Strategy Officer at Global 360 speaks with Craig Edmonds, IT Manager of Symetra as they discuss approaches to BPM and the discipline of process optimization. As part of this conversation, Sinur will discuss the importance of Process Intelligence to the pursuit of optimized processes. Edmonds will share how his experience in manufacturing informed his thinking on BPM, Lean Six Sigma, and process optimization at Symetra.

The conversation will be moderated by Steve McDonald, Director of Product Marketing at Global 360 and time will be taken at the end of the webinar for questions from the audience.

What will you learn by attending this webinar
  • Real world techniques for process improvement
  • Advanced software solutions for process optimization
  • The impact on the future of BPM
  • How Lean Six Sigma is used in conjunction with BPM

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Featured Speaker Bios:

Craig Edmonds has over 23 years of experience in the information technology field. For the Boeing Company, Craig was a developer and senior computing architect in the areas of Manufacturing Resource and Process Planning disciplines for both manufacturing and assembly environments. As a project and administrative manager for DHL/Airborne Express, Craig supported Supply Chain Management with back office systems. He led the effort to develop their large-scale eCommerce Web Shipping applications. These experiences meld perfectly as an IT Manager for Symetra Financial. He currently supports a number of projects including Business Optimization and its integration with Symetra's Lean Six Sigma Initiative. Symetra Financial is a family of companies with a half-century of experience providing retirement plans, employee benefits, annuities and life insurance through independent advisors and agents nationwide.

Jim Sinur is a recognized thought leader in the Business Process Management, Business Rules Management and Decision Optimization arenas. Until recently, he was the Chief Strategy Officer for Global360 and was responsible for the advancement of Global 360’s products in the BPM and Process Intelligence markets. Prior to joining Global 360, Jim Sinur served as a VP at Gartner Research where he researched topics including BPM, business modeling, business activity monitoring and process intelligence technologies.

Jim Sinur served as the Director of Worldwide Technologies for American Express. Before joining American Express, Sinur spent time at Northwestern Mutual Life, where he was involved in the design and building of business-critical applications in the investment and annuity departments. Additionally, Sinur led the development of the company’s Underwriting Workbench.

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