The Insider's Guide to Next-Generation BPM
Date: February 21, 2007
Time: 12:00 pm US Eastern
All dates and times are NY local time, please consult your favorite world clock to determine when this webinar takes place in your time zone.
Jennifer Belissent, SUN Microsystems (bio)David Codelli, Group Manager, SUN Microsystems (bio)Ross Altman, CTO for SOA and Business Integration, SUN Microsystems (bio)
Mergers and acquisitions among communications operators have increased the complexity of internal systems, and resulted in multiple repositories of customer information. At the same time, new technologies and new competition require more responsiveness to customers and a better customer experience. Knowing who your customers are, and what they want is critical to surviving in the current communications market.
Customer Data Integration (CDI) is one way to address these issues. By linking all of your data about a customer or a household into a Single Customer View (SCV), you drive down support costs, enable effective up selling and improve customer retention.
But, it's not easy. Your customer data is in multiple systems and these systems were built at different times, by different developers, using different architectures and different data models.
This webinar will show you an approach that can address these challenges -- an approach that has prove n successful in more than a dozen different industries. Sun's CDI solutions are flexible and extensible. And, the best practices that Sun has developed over years of implementations can be applied to your project to ensure success.
In this webinar, we will discuss:
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Featured Speaker Bios:
Jennifer Belissent is currently Director of Sales Enablement in Sun's Global Sales and Services organization responsible for communicating the business value of Sun's software, particularly in the communications industry. Jennifer has held positions in software product marketing and business development with a focus on Sun's middleware infrastructure. Jennifer has also earned a PhD in Political Economy from Stanford, has worked extensively on post-communist reforms in Russia and Eastern Europe, and was a high school math teacher in the Central African Republic.
David Codelli is Group Manager of Segment Marketing at Sun Microsystems. He holds a bachelor's degree in Information and Computer Science from Georgia Tech. A 15-year veteran of business integration, David integrated systems and applications in healthcare, financial services, and manufacturing before becoming product manager of the flagship eGate Integrator product from SeeBeyond Technologies Corporation, which was later acquired by Sun Microsystems. David now manages the marketing of Sun's Master Data Management products.
Ross Altman, CTO for SOA and Business Integration at Sun Microsystems, leads the direction, development, and communication of Sun's business integration technology vision and strategy. Ross joined Sun through Sun's acquisition of SeeBeyond, the application integration and SOA development tools vendor. Prior positions include director of integrated technologies at EDS and vice president and research director at Gartner, where his research focused on the use of integration middleware to support composite applications, straight-through processing and business process management. Ross holds bachelor's and master's degrees from Rutgers University.
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June 3, 2009
One of the most compelling trends in the enterprise business technology space over the past year has been the emergence of cloud computing. In ebizQ’s upcoming Qcamp virtual un-conference, leading industry experts and practitioners will explore the role of service-oriented architecture (SOA) and business process management (BPM) in supporting cloud-computing initiatives. Additionally, the new skills that developers and IT managers need for successful cloud development will be discussed.Register
Date:Apr 07, 2010
Time:13:00 PM
ET- (17:00 GMT)
Date:Apr 07, 2010
Time:12:00 PM
ET- (16:00 GMT)
Today’s companies not only need to do more than ever before—they need to do it all faster, cheaper and with higher ROI. That's undoubtedly why, in two recent surveys, business and IT pros ranked BPM as a top priority this year.
ebizQ editorial highlights and updates, compiled by Site Editor Anne Stuart
March 10, 2011
The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More
Date:Apr 07, 2010
Time:13:00 PM
ET- (17:00 GMT)
Date:Apr 07, 2010
Time:12:00 PM
ET- (16:00 GMT)
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In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.
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