All dates and times are NY local time, please consult your favorite world clock to determine when this webinar takes place in your time zone.

"Many companies rushing to market with customer-facing Web sites have ignored the consistency and accuracy of production information across all channels and throughout the customer life cycle...research indicates that customers who evaluate products and services by using multiple channels are voting against the usage of inconsistent product information across channels. This vote is cast in the form of lost sales and lack of return visits." - Gene Alvarez, Meta Group

This Webcast is designed to help you understand how your company can reach the next level of efficiency and effectiveness in multichannel selling. Providing a consistent customer experience across channels involves numerous things: ensuring accurate product information at every touchpoint; enabling internal operations to respond quickly to business demands such as rapid new product introduction; providing usable interfaces at every transaction point (website, kiosks and call-centers); and presenting coherent promotions, processes and policies wherever they do business with you.

• Gain control over product information that is scattered across your value network
• Identify costs resulting from inconsistencies across your sales channels and consumer touch points
• Seamlessly integrate channels to enable real-time visibility into inventory and cross-channel sales processes
• Interpret the best practices of leading companies to help you better manage your multichannel strategies