Webinars
Empowering the Enterprise with Simply Smart BPM
Date: March 09, 2004
Time:
12:00 pm US Eastern
All dates and times are NY local time, please consult your favorite world clock to determine when this webinar takes place in your time zone.
Featured Speakers:
Paul McNulty, Vice President of PegaRULES, Pegasystems (bio)
Beth Caplow, Director of Product Marketing, Pegasystems (bio)
Moderator:
Beth Gold-Bernstein
Series: Simply Smart BPM -- A Great Insurance Policy
Sponsored By:
Business Process Management (BPM) can bring higher productivity, reduced costs and leveraged processes across organizations. With a broad set of powerful, rules-based, enterprise-wide solutions, Pegasystems provides industries such as Financial Services, Insurance and Healthcare with an integrated suite of BPM applications for improved productivity, agility, quality, and compliance enterprise-wide.
This exciting webinar will feature:
- Pegasystems� new rules-based BPM system for efficient work management, easy BPM application development and change, and robust enterprise integration
- A process-oriented customer service solution that provides sophisticated personalization and rapid, one-touch resolution
- An application for managing transaction and customer exceptions across the enterprise for maximized operational performance, improved quality, and compliance
Why You Should Attend:
- Learn how Pegasystems� comprehensive, rules-based BPM solutions deliver operational and service excellence across the enterprise
- Discover how your company can bridge operational silos and link back-offices to front for streamlined operations and rapid customer response
- Find out how Pegasystems solutions facilitate rapid change, so your organization can respond quickly to changing business conditions.
- Discover how your organization can integrate front and back office processes for one-and-done issue resolution
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Read the webinar recap:'Simply Smart' BPM Gets Smarter
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Featured Speaker Bios:
Paul McNulty is Vice President of the PegaRULES business. He joined Pegasystems in September 2001 to lead the commercialization of the PegaRULES technology through a combination of sales, marketing, product management, and partner and development activities.
Paul has over twenty years of experience in IT and international marketing, product line development, product management, and sales. Before Pegasystems, he was an executive with Wheelhouse Corporation, an infrastructure company that defines and implements marketing systems for Global 2000 companies. He also managed Lernout & Hauspies’ consumer products division and held a variety of marketing and product management positions at Lotus Development, including vice president of product marketing for Lotus’ communications products.
McNulty holds a BA from Merrimack College and MBA from Babson College.
Beth Caplow, Director of Product Marketing at Pegasystems, has managed the launch and messaging of several products across multiple industries, developed comprehensive pricing strategies, and contributed to the prioritization of product investments and plans. Prior to Pegasystems, Beth worked for Thomson Financial launching services and developing strategic partnerships. Before that, Beth was a management consultant at Corporate Decisions, Inc. (now Mercer Management).Beth holds a Masters of Business degree from The Wharton School at the University of Pennsylvania.