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Webinars
Business Service Management for End-to-End Internet Transactions
Date: October 14, 2003
Time: 12:00 pm US Eastern

All dates and times are NY local time, please consult your favorite world clock to determine when this webinar takes place in your time zone.
Featured Speakers:
Ross Cochran, Principal Software Consultant, BMC Software (bio)
 Jim Byrd, Product Manager, BMC Software (bio)
  Replay Now...
Moderator: David A. Kelly
Series: Improving Business Agility Through Business Service Management
Sponsored By:
BMC Software

Topic:
This webinar focuses on how Business Service Management can be applied to edge management strategy to improve the quality, lower the total cost of ownership, and improve the ROI of managing end-to-end transactions across the Internet and enterprise applications. Tune into this webinar to learn how to manage IT operations so they support the critical business services included in your Internet infrastructure.

By attending this webinar you will learn:

  • How to identify and fix problems before end-users call
  • How to ensure that your business critical applications are available 24x7
  • How to enhance overall end-user experience
  • How to enhance your competitive edge

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Read the webinar recap:Peek and Tweak: Optimizing J2EE Internet Transactions
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Featured Speaker Bios:
Ross Cochran is a Principal Software Consultant with BMC Software, and has worked in IS since 1977. Mr. Cochran holds a bachelors and masters degree in Computer Science, and knows his way around mainframe and distributed systems. He also holds three IBM MQ certifications.
Jim Byrd is a Consulting Product Manager at BMC Software and has over 20 years experience in the software industry. He is currently responsible for product definition and go to market strategies for Web Application Server solutions on mainframe and distributed platforms. Prior to joining BMC Jim held Product Marketing and Management positions with Sterling Software, Software AG and Micro Focus.
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