Extending BPI Beyond the Enterprise
Date: July 22, 2003
12:00 pm US Eastern
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Eric Austvold, Research Director, AMR Research (bio)
Series: A Manager's Guide to Enterprise Integration
The concept of business process improvement has garnered much attention recently as companies seek operational efficiency and competitive advantage. While opening up business processes to partners and customers could benefit both businesses and their partners, companies must proceed with caution. They must decide which processes to share, and determine a sharing policy that will ensure success for both them and their partners.
Why You Should Attend:
- To learn how to develop a business process sharing strategy and select a "process champion"
- To learn how to determine which processes to share, with which customers and suppliers
- To explore best practices for sharing processes that ensure success
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Read the webinar recap:CPOs and Black Belts: Process Improvement Missing Links?
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Featured Speaker Bios:
As a Research Director focused on Enterprise Applications and Technology Strategies, Eric Austvold is responsible for leading AMR Research in the areas of enterprise software architecture, integration frameworks, business process management and B2B exchange platforms. Eric comes to AMR Research with a strong background in enterprise software applications and more than 15 years of high technology experience.
Prior to AMR Research, Eric was Vice President at Precipio Partners, a strategic consulting firm where he led successful client engagements for high technology firms looking to establish credible market positions and develop a brand identity for their product and service offerings.
Prior to Precipio Partners, Eric served as Director of Product Planning and Management at Infinium, leading the product marketing and product management teams and evaluating new business opportunities for the organization. Eric has also held senior sales and marketing positions at Dun & Bradstreet Software, and began his career as a Software Engineer working for IBM, NASA and TASC.
Eric graduated with honors from the University of Wisconsin – STOUT where he received a B.S. in Applied Mathematics and Software Engineering as well as a minor in Physics. Eric speaks frequently at local industry trade conferences, user group meetings, and executive conferences. He has also delivered a number of international presentations.