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This article is an abstract of the report "Adoption of Web Services & Technology Choices,” by Jean-Christophe Cimetiere, CEO-Lead Analyst – TechMetrix


TechMetrix/SQLI carried out the first version of its "Web Services Adoption and Technology Choices" survey in July 2001. Due to the interest shown in the survey, we decided to publish a new, improved and updated version.

The survey was carried out through July/August 2002 and is based on a questionnaire made up of 18 questions, first proposed to those subscribing to TechMetrix/SQLI's TrendMarkers newsletter. We received 610 valid responses.

The population of companies polled breaks down as follows:

  • Company size (Broken down into 2 categories):
  • Small & Medium Enterprises: under 1000 employees (63%) and under $100 Million (66%)
  • Large Enterprises: over 1000 employees (37%) and over $100 Million (34%)
  • Geographical distribution (Divided into three categories):
  • Europe: 55% (including France, 23%)
  • North America: 23%
  • Other: 22%
  • Distribution by Job Title (Divided into 2 categories):
  • Top Management (22%): Top decision-making positions
  • Other Job Titles (78%): Management Positions, Consultants and Architects and Software Engineers
  • Distribution by Industry (Broken down into 2 categories):
  • IT sectors: 60%
  • Other Sectors: 40%
  • The aims of the study were as follows:
  • Find out whether companies are ready to adopt Web Services, and if so, with what timeframe.
  • Find out what kind of Web Services will emerge.
  • Identify the main drivers and threats.
  • Find out about choices in terms of technologies and solutions
  • Key Findings on Adoption

    Figure 1: General Adoption: Using/Building Web Services (average of questions 1 & 4) - 610 responses

    The overall trend shows a very strong interest in Web Services. For the two questions (1 & 4) on companies' interest in Using and Building Web Services, around 52% of responses indicated that companies claim to have begun projects or are currently prototyping.

    Figure 2: Adoption Timeframe: Using/Building Web Services (Average of questions 2 & 5) - 610 responses


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