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The Web is breaking down old certainties and a new model for interaction and doing business is emerging. Enterprises face a huge challenge in adapting to this new environment. Many of their processes and IT systems were designed for a command-and-control organizational structure that is crumbling in the face of today's flat structures, real-time interaction and rapid innovation.

Today's Web-enabled connectivity allows us to communicate in context and act remotely, leading to transformational changes in the way business operates:

  • Engaging directly in conversations with customers rather than managing relations remotely
  • Continuous, 'agile' iteration instead of fixed-time 'waterfall' projects
  • Workers pursuing portfolio careers in preference to lifetime tenure
  • Increased dependence on contracted services, less direct investment in fixed assets

Enterprises must adapt to these emerging patterns of behavior and learn how to leverage the connected Web for business advantage. Providing insight into the emerging technologies and best practices that will help them in that journey, ebizQ presents this valuable and growing set of learning resources.

Content and collaboration infrastructure 2.0
Websites are no longer passive destinations; the intranet has become much more than an electronic repository. Everyone wants to be in a conversation, collaborating across enterprise boundaries, and connected with real-time information. This article details the implications for web content infrastructure, setting out best practices that allow the freer connections, continuous evolution and light-touch governance expected in the '2.0' era.

Making sense of mashups, platform-as-a-service and situational apps
It's so easy to add functionality even to the simplest web page, that business users increasingly demand the ability to customize their own applications. This short presentation video explains the spectrum of options for delivering customizable functionality that by-passes traditional developer logjams.


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