We use cookies and other similar technologies (Cookies) to enhance your experience and to provide you with relevant content and ads. By using our website, you are agreeing to the use of Cookies. You can change your settings at any time. Cookie Policy.

Service Oriented Architecture provides many benefits to modern enterprises; one of the most valuable is the alignment between IT initiatives and business objectives that SOA enables. In order to better understand the way SOA can transform the enterprise’s IT environment, it is helpful to think of the entire IT stack using a framework that treats it as a type of supporting infrastructure that can be divided into three macro layers (see Figure 1).

The bottom two layers of this framework are the “Technical Infrastructure,” consisting of all the hardware and software that make up the basic computing platforms, and the “Application Infrastructure”, which consists of all of the line of business applications that run the enterprise. Although every large corporation has these two layers in place, the highest business value provided by IT infrastructure can be found at the third layer of the stack, dubbed the “Enterprise Gateway”.


The primary purpose of the Enterprise Gateway layer is to provide a single point of contact to the entire IT environment for all users, whether they are internal or external, human or machine. This holistic view of the enterprise IT infrastructure is a necessary prerequisite to achieving the higher level business goal of making the company easy to do business with. Providing a single view and point of contact is only part of the story – the Enterprise Gateway layer must also be integrated with all of the back-end systems in order to meet the needs of the business.

The Enterprise Gateway layer is by far the most appropriate place to deploy self-service solutions for business partners, customers and employees. Many companies already have self-service functions but these are often rigid and resistant to change, making it difficult to keep up with a fast-changing competitive landscape. The current architecture of these systems leads to a complete re-development effort every few years as companies in an industry leap frog each other to gain market share. Providing a customized user experience – another key goal of the Enterprise Gateway layer – is only possible when flexible solutions leverage business services provided by back-end business applications.

A lot of companies are beginning to realize that their traditional feedback mechanisms operating on a monthly or quarterly basis are too coarse grained and provide too few opportunities to adjust to changing market conditions. The most successful companies now operate on a real-time basis, providing management with a view into the current state of all of the business processes at any time. Real-time information enables a company to out-maneuver the slower paced competition and focus on the realities of the market rather than outdated forecasts.


1  2  3  

   Next Page

Explore Our Topics

  • Virtual Conferences
  • Webinars
  • Roundtables

BPM in Action

March 10, 2011

The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More

View All Virtual Conferences

Smart Case Management: Why It's So Smart.

Date:Nov 05, 2009
Time:12:00 PM ET- (17:00 GMT)


Date:Oct 29, 2009
Time:15:00 PM ET- (19:00 GMT)

View All Roundtables
  • Research Library
  • Podcasts
  • News

Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

Listen Now

Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

Listen Now

Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

Listen Now

Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

Listen Now

Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.

Listen Now
More Podcasts
  • Most Popular
  • Quick Guide
  • Most Discussed

Quick Guide: What is BPM?

Learn More

Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More