As a youngster, I never liked change. I didn't like birthday parties. And I didn't
like having to get new clothes each September before school started. I liked the
clothes I had. My mother, however, thought differently. I got new clothes whether
I wanted them or not. I got a haircut whether I wanted it or not.
Today's businesses face the same types of dictates. Well, okay, my mother isn't
making everyone get haircuts. Or new outfits.
But the market is dictating that businesses be able to respond in a much more
integrated fashion. Not only integrated, but a much faster fashion as well.
Today's organizations need to be much more efficient in using information effectively,
managing information efficiently, and turning that information into insight
so that business decision makers can make the right decisions.
Let's take a closer look at what it takes to compete today - at least in regard
to the management and use of information and corporate data.
At the highest level, business users need the right information at the right
time in the right context. All-in-all, that's easier said than done. If nothing
in the world changed, it would actually be relatively easy. However, since organizations
(and the rest of us) are dealing with a faster rate of change than ever before,
making sure you have the right data at the right time in the right context requires
more work than ever before. It requires significantly more agility-in an IT
infrastructure, in the data management perspective, and in the ability to manage
rapid and evolving changes in both requirements and infrastructure. Information
agility will be one of the biggest keys to today's (and tomorrow's) successful
But it's not the only key. Organizations also need to be able simplify access
to information and hide its complexity. Regardless of where that information
is coming from, it's important to be able to make information available as quickly
and accurately as possible.
Which brings up another point-timeliness. Data warehouses and data marts definitely
have their place in business. But there's an ever-growing need for delivering
data, especially from multiple, disjointed sources, in real-time.
Of course, delivering information quickly is good, but it's only good if the
data is accurate. As systems and databases have proliferated, and as organizations
have found themselves replicating, duplicating and transforming data, it has
become harder and harder for many users to identify "the single source
of the truth." This is critically important, because business users need
to know that the data they're using and consuming is accurate and there's a
single source for the information that's being used across an organization to
make both tactical and strategic business decisions.
As organizations have started moving to SOA, there's certainly been more focus
on the use of corporate data to enable information as a service. However, general
SOA approaches don't necessarily detail how organizations should approach building
and managing their data services. Instead, that's left as an exercise for the
I believe that any organization considering or pursuing SOA should also be
creating a data services strategy. At the same time, organizations should be
considering and evaluating middleware (and/or SOA components) that can help
assemble and deliver quality data or information services to the SOA infrastructure.
Simply put, putting together the right data services are an important strategic
investment for organizations pursuing SOA.
About the Author
David Kelly - With twenty years at the cutting edge of enterprise infrastructure,
David A. Kelly is ebizQ's Community Manager for Optimizing Business/IT Management. This category includes IT governance, SOA governance,and compliance, risk management, ITIL, business service management,registries and more.
As Community Manager, David will blog and podcast to keep the ebizQ
community fully informed on all the important news and breakthroughs
relevant to enterprise governance. David will also be responsible for
publishing press releases, taking briefings, and overseeing vendor
submitted feature articles to run on ebizQ. In addition, each week,
David will compile the week's most important news and views in a
newsletter emailed out to ebizQ's ever-growing Governance community.
David Kelly is ideally suited to be ebizQ's Governing the
Infrastructure Community Manager as he has been involved with
application development, project management, and product development
for over twenty years. As a technology and business analyst, David has
been researching, writing and speaking on governance-related topics
for over a decade.
David is an expert in Web services, application development, and
enterprise infrastructures. As the former Senior VP of Analyst
Services at Hurwitz Group, he has extensive experience in translating
the implications of new application development, deployment, and
management technologies into practical recommendations for enterprise
customers. He's written articles for Computerworld, Software Magazine,
the New York Times, and other publications, and spoken at conferences
such as Comdex, Software Development, and Internet World. With
expertise ranging from application development to enterprise
management to integration/B2B services to IP networking and VPNs,
Kelly can help companies profit from the diversity of a changing
ebizQ is the insiderís guide to next-generation business process management. We offer a growing collection of independent editorial articles on BPM trends, issues, challenges and solutions, all targeted to business and IT BPM professionals.
We cover BPM standards, governance, technology and continuous process improvement, as well as process discovery, modeling, simulation and optimization, among many other areas. We follow case management, decision management, business rules management, operational intelligence, complex event processing and other related topics. We closely track important trends such as the rise of social BPM, mobile BPM and BPM in the cloud. We also explore BPMís use in functional areas, such as supply chain and customer management, and in key verticals, such as financial services, health care, insurance and government.
ebizQ's other BPM-oriented content includes podcasts, webcasts, webinars, white papers, a variety of expert blogs, a lively online forum and much more.