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Once upon a time there was a brave consultant who traveled to many companies
across many distant lands. Even though the companies she visited were diverse
in their pursuits, she encountered many a common theme. She would ask the same
question to different business units within the same company and get terrifyingly
different answers. She noted that meeting new strategic initiatives was a guaranteed
scary proposition and that IT was viewed as that multi-headed monster better
known as a bottleneck. Amazingly, information was almost never available at
the right place to the right people at the right time, and if it was it really
could not be trusted! To add insult to injury, no matter how hard the employees
seemed to work they always seemed to be one step behind from where they needed
to be.
Then one day this brave consultant came upon a company where IT was a strategic
partner with the business supporting such amazing capabilities as portability,
interoperability, and extensibility. IT value was completely justified; there
was a sense of reduced risk and an unprecedented amount of flexibility in make,
buy, and sourcing decisions. Employees in this company worked less, were more
relaxed, and yet they managed to stay ahead of their peers in their market.
How could this be? And it was that fateful day that she discovered the wonders
of enterprise architecture!
Hmm...is this déjà vu?
Alas, if only the above narration were just a story! Unfortunately, this "story"
is my experience and more than likely the experience of each and every one of
you reading this article. Yes, it is true that a deliberate enterprise architecture
can really transform the way a company does business. It can provide a strategic
foundation that realizes the company's operating model, and can incorporate
the necessary governance processes to ensure the continued alignment of the
enterprise architecture with the operating model as it evolves.
Such claims of positive transformation are supported by numerous surveys conducted
by reputed institutions such as Gartner, Infosys, Harvard Business School, etc.,
which show that companies with a well-articulated, deliberate enterprise architecture
consistently outperform their peers who lack such an enterprise architecture
by achieving higher profitability, better productivity, and lowered IT costs.
All this sounds great, but unfortunately, have you ever heard of a free lunch?
Veteran architects will undoubtedly attest to the fact that enterprise architecture
is a complex undertaking that takes hard work and commitment from all levels
of an organization, especially from the higher levels. The good news is that
there is a broad base of knowledge to leverage in the field of enterprise architecture,
most of which is encapsulated in well-known enterprise architecture frameworks
such as TOGAF, Zachman, and others.
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