The Insider's Guide to Next-Generation BPM
By Ramesh Chandra Revuru, Global Head of Integration, Data Warehouse/Business Intelligence & Agile, Sierra Atlantic , 02/26/2006
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The world of integration is complex and involves a great deal of understanding the requirements of various systems, the way they behave and expect information. So, to build an integration solution around complex systems like ERP and Legacy systems becomes even more difficult and time consuming. To add complexity, we normally are presented with systems that were never designed with the purpose to enable integration. To understand all this let us consider a very common example related to the telecom industry. The requirement to synchronize order “ADD” or “DISCONNECT” service information from Order management system to a provisioning legacy system. We not only have to spend time in understanding the behavior of the systems, requirements, business flows, design and building the solution but also testing the same. What if, there was a pre-built solution that could enable standard business processes like ADD/DISCONNECT and also is flexible enough to support different systems and their requirements.
Accelerators – Why?
eBusiness Integration Accelerators (eBIA) offer a new approach to implementing leading practice business flows as opposed to modules or functions. It utilizes a rapid implementation approach that combines tools and services to address key business problems or opportunities. Thus, in the process coupling business and integration logic together under the umbrella of eBusiness Integration Accelerators. To take an example let us build on the case we considered before (Order Provisioning in the case of telecom industry). At a high level we could classify the order use case scenarios as MACD (Move, Add, Change and Disconnect). Each of the scenario would have standard functionality like capturing installation and billing information, booking the order, passing the order to provisioning system, managing the provisioning and creating billing record, passing the information to billing system and updating the install base information. Since we can pretty much standardize on the business processes to an extent the question boils down to designing a solution that can embed standard business logic with integration logic.
Accelerators – How?
As defined, Accelerators are a new way of looking at how we package domain expertise for specific vertical markets or key horizontal processes (e.g., Order provisioning).
A key to the success of Accelerators is
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