According to Forrester Research, we're in the initial phases of a major technology growth wave called "IT everywhere," and here's what you need to know about it.
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This document is an Adobe Acrobat PDF file. To open it you will need the latest version of Adobe Acrobat Reader. If you do not already have Adobe Acrobat(r), 
Continuous Process Improvement (CPI) programs like Six Sigma and Lean
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