The Insider's Guide to Next-Generation BPM
By Dan Power, Founder, Hub Solution Designs and Ravi Shankar, Senior Director of Product Marketing, Siperian Inc. , 12/14/2009
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Over the past two years, the demand for master data management (MDM) has remained strong, despite the economic downturn. This isn't surprising, since an effective MDM implementation is one of the few IT initiatives companies can pursue to realize near-immediate business process improvements across many different areas within the enterprise.
However, the question confronting IT and business decision-makers is which MDM solution and methodology will work best to resolve their master data challenges? One possible route for many large organizations with extensive SAP implementations is to make their SAP enterprise resource planning (ERP) application suite the focus of their MDM initiatives.
It seems like an enticing proposition, given the possibility of capitalizing on existing IT infrastructure, investment, institutional knowledge and so forth. Yet SAP ERP systems are not designed to support master data management, and are simply not the right place to master data.
Why not master your data in SAP ERP?
Clearly, many companies across multiple industries can benefit from MDM. But the question is how can they implement an MDM solution to achieve both long term value and advance their business initiatives? As we've seen in multiple MDM implementations over the last few years, successful MDM projects hinge on providing top-notch capabilities in four primary areas:
In a typical MDM implementation, data stewards should be able to automatically merge duplicate records, and handle survivorship of data attributes into a single "golden record." The hub should have integrated data quality capabilities so that data cleansing continues after the implementation.
It's also critical that the hub vendor be able to provide multiple proof points, demonstrating that its product can handle more than one area of data-not just customer or product data, for instance. This kind of multiple data type capability is crucial for achieving expected ROI, as expanding the use of the hub to solve business problems beyond the scope of the original implementation area is almost always required.
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