We use cookies and other similar technologies (Cookies) to enhance your experience and to provide you with relevant content and ads. By using our website, you are agreeing to the use of Cookies. You can change your settings at any time. Cookie Policy.

Aligning business and IT is hardly a new topic. It’s been a goal of enterprises for thirty-odd years, but remains an elusive objective for the most part.



In the ebizQ webinar Bridging the IT and Business Divide: Aligning Goals to Achieve Performance,part of the Infrastructure Management: Strategies and Best Practices series, sponsored by Candle Corporation, the company’s Vice President of Application Infrastructure Management, David Caddis, offered pointed pointers on how to do what few have to date.

He cited a recent Society for Information Management (SIM) survey that identified aligning business and IT as the top priority for CEOs and CIOs alike. In fact, Caddis noted, it’s been a “perennial priority.”

Yet, another survey he spotlighted has 63 percent of companies saying business and IT are not aligned, and only seven percent saying business and IT are fully aligned. Also, said the survey, IT managers tend to believe IT and business are better aligned than business managers do, which Caddis called “more evidence of misalignment!”

Why the continuing divide?

Caddis quoted the author of the SIM report, Prof. Jerry Luftman as saying, “You’d think by now somebody would have addressed alignment. My thought is the reason no one has is simple: Everyone is looking for that one silver bullet, which doesn’t exist.”

Caddis observed, “This isn’t just a technology problem, though many companies have tried to tackle it as such. It involves communication, process alignment, and value demonstration. It requires that people have the right tools, skills and, perhaps most importantly, mindset. It also requires persistence and patience, not exactly abundant resources in most businesses.

“Alignment is also always going to be a moving target. Business objectives are always in flux, while IT tends to move in more stable patterns.

“The key recommendation of the (SIM) report is to focus on what can be accomplished now, and take on one aspect at a time.

“At the heart of the problem is communication. Business people speak in business terms, IT people talk in technical terms. And while many companies have created liaisons, (a recent quote from the private business research group The Conference Board says) these people actually spend most of their time talking business to the IT guys and IT to the business guys, and have not really acted as change agents to create meaningful ties between the two sets of stakeholders.”

-1-

1  2  

   Next Page

Explore Our Topics

  • EDITOR'S BRIEFING
  • Virtual Conferences
  • Webinars
  • Roundtables

BPM in Action

March 10, 2011

The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More

View All Virtual Conferences

Smart Case Management: Why It's So Smart.

Date:Nov 05, 2009
Time:12:00 PM ET- (17:00 GMT)

REGISTER TODAY!

Date:Oct 29, 2009
Time:15:00 PM ET- (19:00 GMT)

REGISTER TODAY!
View All Roundtables
  • Research Library
  • Podcasts
  • News

Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

Listen Now

Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

Listen Now

Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

Listen Now

Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

Listen Now

Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.

Listen Now
More Podcasts
  • Most Popular
  • Quick Guide
  • Most Discussed

Quick Guide: What is BPM?

Learn More

Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More