Business Process Management (BPM ) Best Practices
ebizQ eGuides: A library of content on BPM and beyond
By Anne Stuart, Contributing Editor
Browse this one-stop page to access ebizQ eGuides--that is, collections of content--on topics ranging from change management to cloud-based BPM to mobile process challenges.
BPM IN FINANCIAL SERVICES
The financial industry harnesses BPM to manage growth, decrease time to market for new products and ensure customer satisfaction. This collection of articles on BPM in financial services
, edited by ebizQ Site Editor Anne Stuart, looks at using BPM not only to boost productivity and cut cuts, but also to improve global operations and regulatory compliance.
CHANGE MANAGEMENT AND BPM
For many BPM initiatives, disruption is part of the package. This collection of articles, edited by ebizQ Site Editor Anne Stuart, offers expert advice on on managing change in BPM
initiatives. Among the highlights: insightful Q & As and a companion podcast with more tips.
This special report on BPM and cloud computing
, edited by ebizQ Site Editor Anne Stuart, aims to help BPM professionals answer the question “when and how do I take advantage of the cloud in my business?”
CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AND BPM
This collection of articles, compiled by ebizQ Assistant Site Editor Stephanie Mann, explores using BPM with CRM
to build stronger customer relationships and provide better customer service.
Many companies are looking to improve operational efficency by harnessing the latest decision management trends
. This collection of articles, edited by Site Editor Anne Stuart, examines decision management trends as well as offering advice on getting started and measuring the results.
ENTERPRISE CONTENT MANAGEMENT (ECM) AND BPM
As trends such as mobile, cloud and "big data" make content management increasingly complex, many companies are using BPM to improve enterprise content management (ECM) efforts. This collection of articles, compiled by ebizQ Assistant Site Editor Stephanie Mann, offers expert advice on
combining BPM and ECM
Mobile BPM connects people with their organizations’ processes, even when they’re on the move. This collection of articles, edited by ebizQ Site Editor Anne Stuart, offers advice on how BPM professionals can integrate mobile computing into BPM
programs and initiatives.
SOCIAL AND COLLABORATIVE BPM
Collaborative BPM. Social BPM. What’s the difference between them? Which should you use when? Edited by ebizQ Site Editor Anne Stuart, this collection of articles, Q & As and expert guest columns offers a broad look at using social or collaborative BPM.
About the Author
Anne Stuart, ebizQ's editor from mid-2010 to mid-2013, is now senior editor for SearchCloudApplications.com at ebizQ's parent company, TechTarget. She is a veteran journalist who has written for national magazines, daily newspapers, an international news service and many Web sites. She’s specialized in covering business and technology issues for 20 years. Based in Newton, Mass., she can be reached at firstname.lastname@example.org. Follow Anne on Google+ and at annestuart_TT on Twitter. For general questions about ebizQ, please e-mail editor@ebizQ.net.More by Anne Stuart, Contributing Editor