Insurance: Realizing The Full Potential Of Change
By Deborah Smallwood, Co Founder, SMA
February 23, 2009
By embracing the power of BPM and SOA, insurers can align business and IT to facilitate better automation, innovation, reuse and visibility.
|  This document is an Adobe Acrobat PDF file. To open it you will need the latest version of Adobe Acrobat Reader. If you do not already have Adobe Acrobat(r), click here to download it for free.
About the Author
Top insurance industry adviser Deborah Smallwood is ebizQ's Insurance Community Manager. Deb's focus is on transforming insurance companies into agile, business-driven enterprises where IT enables business value.
As Community Manager, SMA, Inc will blog and podcast to keep the ebizQ community fully informed on the latest news and breakthroughs relevant to insurance. They will also be responsible for publishing press releases, covering briefings, writing feature articles and sourcing content from other analysts, industry associations and vendors for publication on ebizQ. Finally, each week, they will compile the most important news and views in an e-mail newsletter for ebizQ's ever-growing insurance community.
Focusing on the needs and challenges of today's insurance world, SMA, Inc is a strategic advisory firm that offers a unique blend of research, advisory and consulting services for both insurance companies and solution providers. By leveraging best practices from both the management consulting and research advisory disciplines, SMA's service offerings are prime for companies eager and ready to embrace change and achieve their full business potential.
As Founder of SMA, Inc, Deborah Smallwood has held leadership roles with Liberty Mutual, KPMG LLP, and TowerGroup, where she consistently found new ways to leverage technology in achieving optimal business performance. Her skill set includes business strategy, the development of business and IT roadmaps, and the delivery of application software. Prior to Smallwood Maike, Deb served as Chief Transformation Officer (CTO) for a P&C, mid-tier regional carrier and was the Managing Director of the Insurance Practice at TowerGroup.
Partner, Karen Furtado brings a wealth of industry knowledge to SMA. She spent 25 years at CGI, focused in insurance. Her specific areas of expertise include product development, complex system implementations, vendor selection processes, project management and business and IT outsourcing services. Her passion is working with both technology providers and carriers to deliver high-value solutions for core issues facing the industry. Karen actively participates as an industry speaker.More by Deborah Smallwood