There are many approaches using process modeling, including business process reengineering (BPR), business process management (BPM), activity based costing (ABC) and business activity monitoring (BAM). At the core of each of these approaches is process modeling, which helps to create a knowledge base that can be shared by all development organizations.



To better understand the scope addressed by business process modeling, we will describe the three typical project types where business process approaches should take place:

  • The creation of a customer-oriented business management method-- running the company via its business processes or value chains
  • The creation of procedures to oversee an organization’s operations
  • The integration of IT resources using a business process approach

When planning a company’s operations, it is important to consider the relationship between the company’s strategy and its business processes. For example, a bank may decide to target the financial products market over the retail banking market. The business process of “providing financial products” thus becomes the bank’s major value. To support this value, bank operations must organize according to this business process so that each branch focuses on satisfying customers that buy financial products.

In another example, the same bank wants to improve its operations. The bank wants to ensure through management procedures that it has control over its customer debt levels. In this case it is important to determine what rules apply and which organizational units are responsible for applying them.

A third example involves information systems and the coordination of software services and user tasks. In the case of this bank, a workflow could be implemented to automate the gathering of past customer records for debt control purposes.

Today there is no single standard that can satisfy all of the above three requirements. It is important to realize that for each approach there must be a specific adapted type of process modeling. Business analysts using the process approach need to know the optimal standard to deploy.

A relevant business process-modeling standard should meet the following criteria:

  • Have an intuitive notation that is easily adopted for use: a good diagram is worth a thousand words.
  • Have a metamodel and vocabulary—a group of concepts and relationships—that is strictly and consistently defined to provide a solid foundation for the various business process approaches.
  • Allow a breakdown of the metamodel and notation for each level of analysis of the business processes: value chain, organization and IT integration. This breakdown must be accompanied by a mechanism for navigating between the different levels of analysis.
  • Have an exchange format for both the process models and their diagrams.

-1-

1  2  3  4  

   Next Page

Explore Our Topics

  • EDITOR'S BRIEFING
ebizQ editorial highlights and updates, compiled by ebizQ staff
  • BaaS bonus: In this podcast, Gartner Research Director Gordon Van Huizen discusses the Backend as a Service marketplace and the approach's pros, cons and challenges.
  • Cloud quiz: How much do you know about business process management in the cloud? Test yourself with this six-question cloud BPM quiz.
  • Three key steps: Clay Richardson of Forrester Research describes ways to emphasize user experience in business process design.
  • ebizQ editorial: Browse ebizQ's collection of independent editorial content, including articles, tips, Q & As, podcasts, guest columns, book excerpts and more.
  • Virtual Conferences
  • Webinars
  • Roundtables

BPM in Action

March 10, 2011

The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More

View All Virtual Conferences

Smart Case Management: Why It's So Smart.

Date:Nov 05, 2009
Time:12:00 PM ET- (17:00 GMT)

REGISTER TODAY!

Date:Oct 29, 2009
Time:15:00 PM ET- (19:00 GMT)

REGISTER TODAY!
View All Roundtables
  • Research Library
  • Podcasts
  • News

Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

Listen Now

Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

Listen Now

Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

Listen Now

Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

Listen Now

Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.

Listen Now
More Podcasts
  • Most Popular
  • Quick Guide
  • Most Discussed

Quick Guide: What is BPM?

Learn More

Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More

Featured Bloggers

Adrian Grigoriu's Latest Blog Posts:

Read Adrian Grigoriu's Blog
Scott Cleveland's Latest Blog Posts:

Read Scott Cleveland's Blog
Steven Minsky's Latest Blog Posts:

Read Steven Minsky's Blog
Noam Tamarkin's Latest Blog Posts:

Read Noam Tamarkin's Blog
Dion Hinchcliffe's Latest Blog Posts:

Read Dion Hinchcliffe's Blog
Michael Poulin's Latest Blog Posts:

Read Michael Poulin's Blog
Janne J. Korhonen's Latest Blog Posts:

Read Janne J. Korhonen's Blog

View All ebizQ Bloggers