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GOLD CLUB PROTECTED
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Integrated CRM Analytics: An Emerging Compliance Tool
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By Ian Jacobs, Analyst of Enterprise Application Software, The 451 Group
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About this feature:
In a new report highlighted here, analysis firm the451 finds four vendor segments competing to dominate the CRM analytics market. And the451 says the stakes could also be high for their customers, who may need reliable, integrated CRM analytics to comply with Sarbanes-Oxley, HIPAA and similar laws:
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