We use cookies and other similar technologies (Cookies) to enhance your experience and to provide you with relevant content and ads. By using our website, you are agreeing to the use of Cookies. You can change your settings at any time. Cookie Policy.

In this Q & A, Peter Schooff speaks with ebizQ contributor Alexander Samarin, who offers tips about corporate BPM strategies. Samarin, chief enterprise architect of the African Development Bank, is author of "Improving Enterprise Business Process Management Systems" (Trafford Publishing, October 2009).

PS: Why should a company consider BPM?

AS: For me, BPM is three complementary things. First, there's the BPM discipline, how to use processes to better manage an enterprise. Second, there's BPM software and technology from many, many vendors. And third, there's the architecture of a BPM enterprise system that is built to manage, to govern, execution of the processes within enterprises.

Together, they're very powerful tools and a primary force to make an understandable, explicit and executable coordination between systems, employees, customers and partners. With such coordination, it becomes possible to monitor the dynamic of various indicators, values and risks, and it helps people for better decision-making. In addition, it helps with the evaluation of feasibility and impact of future changes.

PS: What are some problems that companies face when they go to BPM?

AS: Typical problems at first [involve questions about] "What is it?" A lot of efforts are spent to explain BPM. Usually within a company, there is a mixture of opinions from the Internet. So a commonly agreed-upon understanding about BPM is a must.

Second [question]: "What does it do for me?" [It's necessary to explain] to everyone how BPM will address his or her concerns and how his or her current working practices will be changed for the better. Of course, it's not necessary to talk to each of the thousand people within a company; instead, be prepared for talks with about 20 groups of people.

[A third question involves project size.] BPM projects usually start small, without a bigger view or understanding of how to grow. I recommend considering BPM as an enterprise-wide initiative from the very beginning.

The last typical [question] is: "How do we change it?" By definition, any BPM solution will be changedůSo [my recommended] approach is to architect flexibility because many, many changes will be carried out.

PS: Is an enterprise architecture approach important for companies that are considering BPM?


1  2  

   Next Page

Explore Our Topics

  • Virtual Conferences
  • Webinars
  • Roundtables

BPM in Action

March 10, 2011

The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More

View All Virtual Conferences

Smart Case Management: Why It's So Smart.

Date:Nov 05, 2009
Time:12:00 PM ET- (17:00 GMT)


Date:Oct 29, 2009
Time:15:00 PM ET- (19:00 GMT)

View All Roundtables
  • Research Library
  • Podcasts
  • News

Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

Listen Now

Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

Listen Now

Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

Listen Now

Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

Listen Now

Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.

Listen Now
More Podcasts
  • Most Popular
  • Quick Guide
  • Most Discussed

Quick Guide: What is BPM?

Learn More

Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More