About the Author Michael Dortch has been an analyst, 'information entrepreneur,' speaker, and writer about IT and 'the real world" for the past 30 years. After almost 10 years at the Robert Frances Group (RFG), Michael began a new position with Aberdeen Group in September.
Michael is also ebizQ's BPM in Action blogger. More by Michael DortchAbout Aberdeen Group Aberdeen Group is a leading IT market analysis and positioning services firm that helps Information Technology vendors establish leadership in emerging markets. Aberdeen helps clients identify new market opportunities, enter those markets successfully, and accelerate the adoption of new technologies. |
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A new integration standard has evolved in recent years known as service-oriented architecture (SOA). SOA enables different programs, applications,...
