http://www.ebizq.net/topics/ecm/?rss Enterprise Content Management stories cover document management document workflow and collaboration Copyright 2008 ITQuadrant, Inc. All Rights Reserved editor@ebizq.net webmaster@ebizq.net en-us http://www.ebizq.net/web_images/ebizqnews.gif http://www.ebizq.net/?rss Fri, 25 Jan 2008 07:00:00 EST The convergence of document publishing processes and application development http://www.ebizq.net/topics/ecm/features/8841.html?rss http://www.ebizq.net/topics/ecm/features/8841.html?rss Mon, 10 Dec 2007 07:00:00 EST It is conventional IT market wisdom that there is four to ten times as much unstructured data as structured data in enterprises and other organizations OSS to the rescue http://www.ebizq.net/topics/ecm/features/8725.html?rss http://www.ebizq.net/topics/ecm/features/8725.html?rss Thu, 23 Aug 2007 10:48:00 EST Alfrescos John Newton says his companys products provide a low cost costeffective alternative to other ECM solutions http://www.ebizq.net/topics/ecm/features/8393.html?rss http://www.ebizq.net/topics/ecm/features/8393.html?rss Mon, 02 Jul 2007 07:00:00 EST Is outsourcing no longer just a cost reduction tool but a powerful way to reengineer operations and accelerate strategic business transformation http://www.ebizq.net/topics/ecm/features/8200.html?rss http://www.ebizq.net/topics/ecm/features/8200.html?rss Tue, 10 Oct 2006 07:47:00 EST The success story of the Kansas Department of Transportations foray into intelligent content management http://www.ebizq.net/topics/ecm/features/7337.html?rss http://www.ebizq.net/topics/ecm/features/7337.html?rss Fri, 11 Aug 2006 10:28:00 EST ebizQ columnist Tony Baer says content is king http://www.ebizq.net/topics/ecm/features/7207.html?rss http://www.ebizq.net/topics/ecm/features/7207.html?rss Tue, 11 Jul 2006 07:00:00 EST Is it better to model the business around the software or the software around the business http://www.ebizq.net/topics/ecm/features/7114.html?rss http://www.ebizq.net/topics/ecm/features/7114.html?rss Sun, 19 Mar 2006 17:00:00 EST Wiki and blog use is already widespread in large enterprises though companies rarely have a thoroughly refined plan for them http://www.ebizq.net/topics/ecm/features/6809.html?rss http://www.ebizq.net/topics/ecm/features/6809.html?rss Sun, 27 Mar 2005 17:00:00 EST Ann Rockley says that information architecture can make a significant contribution to the success of your content management solution http://www.ebizq.net/topics/ecm/features/5758.html?rss http://www.ebizq.net/topics/ecm/features/5758.html?rss Mon, 08 Nov 2004 09:37:00 EST The potential for a document management system implementation to fail is high when system attributes and user requirements are not properly defined Christie Hangey of the Robert Frances Group says that IT executives will need to clearly define what their filing requirements are before undertaking vendor selection She also notes that IT executives also need to evaluate each vendor offering based on factors such as cost and system flexibility to ensure that the system will be able to grow as the enterprise expands http://www.ebizq.net/topics/ecm/features/5298.html?rss http://www.ebizq.net/topics/ecm/features/5298.html?rss Mon, 08 Nov 2004 08:00:00 EST How to define and use information structure when managing content is the question asked by Scott Abel and Kay Ethier as they discuss a wide variety of issues related to unified content management They argue that as you continue to analyze the content your company creates you will likely discover that many information types are reusable and its important to know that XML can play a valuable role in helping you to reuse it http://www.ebizq.net/topics/ecm/features/5296.html?rss http://www.ebizq.net/topics/ecm/features/5296.html?rss Mon, 01 Nov 2004 08:00:00 EST In the fourth and final installment of ebizQs unified content management feature series Ann Rockley Pamela Kostur and Steve Manning discuss the role of XML in the context of structured content and metadata Also included is a discussion of other enterprise content management technologies and a summary of all of the ideas discussed over the previous three installments The last pages include an appendix with recommendations for further reading and research http://www.ebizq.net/topics/ecm/features/5272.html?rss http://www.ebizq.net/topics/ecm/features/5272.html?rss Mon, 25 Oct 2004 08:00:00 EST In part three of ebizQs unified content management feature series Ann Rockley Pamela Kostur and Steve Manning discuss the structure of content management and the imperative for changes in process as well as to changes in the the specific roles and skill sets necessary to adopt a unified content management strategy The authors in the next edition continue to discuss the importance of defining metadata and add to that the importance of considering dynamic content and workflow as part of your unified content management strategy http://www.ebizq.net/topics/ecm/features/5248.html?rss http://www.ebizq.net/topics/ecm/features/5248.html?rss Mon, 18 Oct 2004 08:00:00 EST In part two of ebizQs unified content management feature series Ann Rockley Pamela Kostur and Steve Manning discuss recent changes in the business environment to make the case for having your company adopt a unified content strategy In this part the authors discuss the influence that the Web and metadata have had on content management As web information and ecommerce initiatives have grown the authors say Web content management has become an important part of corporations content management strategy However corporate content spans the entire enterprise so merging Web content management into your companys other data management initiatives is key http://www.ebizq.net/topics/ecm/features/5230.html?rss http://www.ebizq.net/topics/ecm/features/5230.html?rss Mon, 11 Oct 2004 13:00:00 EST If youre looking for ways to shave unnecessary expense and boost your bottom line take a look at the way you create manage and deliver content If your organization is like most you probably have no idea how much your content creation management and delivery costs you And its pretty likely you dont have a unified content management strategy to help you control those processes either but you should http://www.ebizq.net/topics/ecm/features/5208.html?rss http://www.ebizq.net/topics/ecm/features/5208.html?rss Mon, 30 Aug 2004 09:00:00 EST Business process monitoring and management are becoming prerequisites for business competitiveness Companies who ignore this trend may be doing so at their own peril stresses ebizQs Beth GoldBernstein No wonder then that she sees them as evolving into enterprise essentials The good news is that there are a large number of solutions on the market The bad news is that the shakeout has not yet occurred and there is also a great deal of confusion All the more reason to read on http://www.ebizq.net/topics/ecm/features/5068.html?rss http://www.ebizq.net/topics/ecm/features/5068.html?rss Mon, 30 Aug 2004 09:00:00 EST Having complete reliable realtime information from and on all areas of the enterprise and its partners adding up to the big picture is critical for businesses But theyre still not there according to ebizQ columnist Dr Chris Harding of The Open Group He says the obstacles are formidable but being tackled in the hope of reaching information Nirvana what The Open Group dubs Boundaryless Information Flow http://www.ebizq.net/topics/ecm/features/5070.html?rss http://www.ebizq.net/topics/ecm/features/5070.html?rss Mon, 23 Aug 2004 08:00:00 EST Before your organization can comply with the myriad of new and approaching laws and government regulations it needs to select a document management system that enables rather than hinders compliance And Laserfiches Jeffrey Green is at the ready to help you separate the compliancesupporting software wheat from the chaff http://www.ebizq.net/topics/ecm/features/5039.html?rss http://www.ebizq.net/topics/ecm/features/5039.html?rss Mon, 12 Jul 2004 08:00:00 EST And proving very adaptable and reliable at that as XML works its way into the mix according to Magic Softwares Lee Sutton in a recent ebizQ webinar summarized here Sutton says EDI remains the chosen BB path of a huge number of enterprises even as its vendors ready themselves for new challenges http://www.ebizq.net/topics/ecm/features/4808.html?rss http://www.ebizq.net/topics/ecm/features/4808.html?rss Mon, 28 Jun 2004 08:00:00 EST Enterprise Information Integration is unique unto itself but helps organizations leverage other types of integration technology according to ebizQs own Beth GoldBernstein Here she explains how offering insight on EIIs history and growing role in the integration space particularly as a catalyst for companies seeking maximum agility and reuse from SOAs http://www.ebizq.net/topics/ecm/features/4738.html?rss http://www.ebizq.net/topics/ecm/features/4738.html?rss Mon, 28 Jun 2004 08:00:00 EST The need for access to the right integrated information by the right people at the right time has never been more pressing among enterprises but asserts The Open Groups Dr Chris Harding current technology isnt quite able to provide it Whats the solution Dr Harding proposes one here http://www.ebizq.net/topics/ecm/features/4740.html?rss http://www.ebizq.net/topics/ecm/features/4740.html?rss Mon, 21 Jun 2004 08:00:00 EST ECM virtualization is emerging as a way to manage unstructured information scattered across different content repositories databases file systems legacy applications and Web sites says RFGs Christie Hangey in this iResearch Briefi With a virtualized approach to ECM she adds disparate repositories and content stores can be linked and centrally administered managed and searched without copying or moving content to a central location Here Hangey explains the benefits of virtualized ECM http://www.ebizq.net/topics/ecm/features/4687.html?rss http://www.ebizq.net/topics/ecm/features/4687.html?rss Mon, 10 May 2004 08:00:00 EST EII is in the words of ebizQs Beth GoldBernstein fast becoming the part of the infrastructure that aggregates integrates and manages information across the enterprise In this column GoldBernstein notes that EII does what the old data integration and EAI couldnt and dont leading to EII becoming a true IT growth sector She also offers some pointed and compelling EII best practices tips and explains how EII can be immensely helpful to your company http://www.ebizq.net/topics/ecm/features/4371.html?rss http://www.ebizq.net/topics/ecm/features/4371.html?rss Wed, 24 Mar 2004 08:00:00 EST Mix in some BPM Web services orchestration BAM and composite apps and you have yourself the makings of an agile responsive infrastructure according to ebizQs Beth GoldBernstein and Magic Softwares Glen Johnson in an ebizQ webinar outlined here http://www.ebizq.net/topics/ecm/features/4040.html?rss http://www.ebizq.net/topics/ecm/features/4040.html?rss Mon, 22 Mar 2004 08:00:00 EST Navigating the maze of integration technologies can be challenging and confusing To help put you on course to the solution you need ebizQ has put together a Buyers Guide featuring a map to steer you to the right types of solutions and the vendors offering them Here ebizQs Beth GoldBernstein focuses her compass on the Guide and map and shows how it can keep you from making expensive mistakes http://www.ebizq.net/topics/ecm/features/3998.html?rss http://www.ebizq.net/topics/ecm/features/3998.html?rss Mon, 22 Mar 2004 08:00:00 EST Just as efficient ebusiness systems can mean vastly improved bottom lines for companies overburdened ones can mean frustration for customers and lost revenue for businesses But OctetStrings Phil Hunt says there is a solution to the frustration virtual directories http://www.ebizq.net/topics/ecm/features/3999.html?rss http://www.ebizq.net/topics/ecm/features/3999.html?rss Mon, 08 Mar 2004 08:00:00 EST While the benefits of BPM are plentiful say BPM gurus Howard Smith and Peter Fingar executive stung by past tech implementation may be skeptical So say Smith and Fingar some approaches are better than others when it comes to introducing BPM into a companys culture and enabling it to grow http://www.ebizq.net/topics/ecm/features/3915.html?rss http://www.ebizq.net/topics/ecm/features/3915.html?rss Mon, 01 Mar 2004 08:00:00 EST Knowing whats happening in your business processes in real time is importantand ebizQ columnist David A Kelly notes there are different ways to keep tabs BPM vendors offer one perspective and you can get views from the XML and Web services side as well http://www.ebizq.net/topics/ecm/features/3880.html?rss http://www.ebizq.net/topics/ecm/features/3880.html?rss Mon, 02 Feb 2004 08:00:00 EST The impact of paperladen business processes is no paper tiger for financial services firms Indeed it can be a real bear of a problem But Mandy Chepeka of PureEdge Solutions says XMLbased eforms are providing such firms with the ticket to automated processes and their many effiencies http://www.ebizq.net/topics/ecm/features/3697.html?rss http://www.ebizq.net/topics/ecm/features/3697.html?rss Mon, 22 Dec 2003 08:00:00 EST Still need persuading that BB is the way to go Want some handy suggestions on implementing it Then a recent ebizQ webinar summarized here was the place to be Oracles Ashish Mohindroo offered a compelling case for BB then outlined practical steps for instituting it http://www.ebizq.net/topics/ecm/features/3504.html?rss http://www.ebizq.net/topics/ecm/features/3504.html?rss Mon, 01 Dec 2003 08:00:00 EST Quick online response time is a key to keeping your business competitive And in a recent ebizQ webinar summarized here BMCs Ross Cochran outlined numerous potential response time inhibitors and how to deal with them http://www.ebizq.net/topics/ecm/features/3388.html?rss http://www.ebizq.net/topics/ecm/features/3388.html?rss Mon, 17 Nov 2003 08:00:00 EST In this third and final part of his examination of BPELWS integration expert David S Linthicum explores more aspects of how it works and reiterates its potential as a standard for process integration He also clearly points to the one thing about BPELWS that no one can be sure of yet http://www.ebizq.net/topics/ecm/features/3294.html?rss http://www.ebizq.net/topics/ecm/features/3294.html?rss Mon, 17 Nov 2003 08:00:00 EST The Robert Frances Group says Web services development roadmaps have come so far over the last two years they can now be used as the basis for other types of development projects as well In this IT Agenda report RFG says companies would do well to explore that idea http://www.ebizq.net/topics/ecm/features/3305.html?rss http://www.ebizq.net/topics/ecm/features/3305.html?rss Mon, 10 Nov 2003 08:00:00 EST Todays retailers have customers increasingly comfortable with eCommerce And in this Perspective report the AberdeenGroup says the successful retailers will be the ones that can adapt integrating instore and offstore channels http://www.ebizq.net/topics/ecm/features/3250.html?rss http://www.ebizq.net/topics/ecm/features/3250.html?rss Mon, 10 Nov 2003 08:00:00 EST Ensuring WebSphere component availability is essential to the many companies that build their most businesscritical systems on the WebSphere foundation said BMCs Jim Byrd during a recent ebizQ webinar described here And he showed how to use Business Service Management and more to do just that http://www.ebizq.net/topics/ecm/features/3251.html?rss http://www.ebizq.net/topics/ecm/features/3251.html?rss Mon, 25 Aug 2003 00:00:00 EST Theres irony at work with BBs big hubs according to integration guru David S Linthicum Most still use EDI and VANs due to BBrelated shortcomings of XML and Web services Yet hubs will ultimately need to turn to XML and Web services to survive in a world of SOAs and realtime enterprises http://www.ebizq.net/topics/ecm/features/2616.html?rss http://www.ebizq.net/topics/ecm/features/2616.html?rss Mon, 21 Jul 2003 00:00:00 EST Despite the strong performance by the stock market as a whole last month shares of businessenabling software providers were fairly flat according to investment banking firm TripleTree The biggest movers in terms of enterprise valuetorevenue multiples saw them fall content management companies by fourtenthsofapoint and large platform vendors by threetenths Every other sector stayed the same or moved up or down by a tenthofapoint http://www.ebizq.net/topics/ecm/features/2231.html?rss http://www.ebizq.net/topics/ecm/features/2231.html?rss Mon, 30 Jun 2003 00:00:00 EST Its not whether you win or lose but how you play the game right By the same token ebizQ analyst David A Kelly explains here its not as much the BPM solution you pick that matters as much as the nature of the game youre playing He says what youre automating could determine whether your company is a longterm winner in the BPM game http://www.ebizq.net/topics/ecm/features/2050.html?rss http://www.ebizq.net/topics/ecm/features/2050.html?rss Mon, 16 Jun 2003 00:00:00 EST Scottish systems integrator Marcat noticed something when migrating content from one content management system to another for companies switching ECM vendors the transitions were often anything but smooth So it spun out startup Vamosa which seeks to do for the world of unstructured data what ETL does for structured data and ease the movement of content But analyst firm the asks is it long for this world or will Vamosa wind up vamoosing http://www.ebizq.net/topics/ecm/features/2057.html?rss http://www.ebizq.net/topics/ecm/features/2057.html?rss Mon, 02 Jun 2003 00:00:00 EST Content management software can come in very handy but as with anything else proper planning is crucial for the systems to meet the needs of the companies rolling them out And according to Prescient Digital Media founder Toby Ward the consequences of not adequately thinking things through ahead of time can be dire indeed http://www.ebizq.net/topics/ecm/features/2066.html?rss http://www.ebizq.net/topics/ecm/features/2066.html?rss Mon, 19 May 2003 00:00:00 EST It was an up April for shares of businessenabling software vendors according to investment banking firm TripleTree All but the healthcare sector saw their enterprise valuetorevenue multiples rise The supply chain management and telecomm sectors were standouts and other strong gainers included customer relationship management business intelligence content management and financial services http://www.ebizq.net/topics/ecm/features/1458.html?rss http://www.ebizq.net/topics/ecm/features/1458.html?rss Mon, 12 May 2003 00:00:00 EST The sector continues to experience some earnings troubles and even some turmoil with two prominent CEOs recently losing their jobs Yet according to analyst firm the content management usually ranks high on CIO priority lists So wheres the disconnect The takes a close look at the space in this special Spotlight report http://www.ebizq.net/topics/ecm/features/1460.html?rss http://www.ebizq.net/topics/ecm/features/1460.html?rss Mon, 05 May 2003 00:00:00 EST Theres more to integration than data exchange As ebizQ analyst David A Kelly explains in this column integration can also play a pivotal role in managing content to get disparate information to end users in your company whenever they need it Web services and XML come into play here as well http://www.ebizq.net/topics/ecm/features/1464.html?rss http://www.ebizq.net/topics/ecm/features/1464.html?rss Mon, 21 Apr 2003 00:00:00 EST March was much the same as February for businessenabling software makers according to investment banking firm TripleTree Most saw their enterprise valuetorevenue multiples dip eversoslightly or stay the same Only security and wireless wares makers bucked the trend with their ratios rising a touch All in all says TripleTree Iraq took center stage and IT was on the backburner for stock marketeers http://www.ebizq.net/topics/ecm/features/1474.html?rss http://www.ebizq.net/topics/ecm/features/1474.html?rss Mon, 21 Apr 2003 00:00:00 EST UCCnet the supply chain integration standard rising in popularity among retailers may serve as an example of how companies can agree on the sharing of data and processes with others in their verticals And notes integration expert David Linthicum UCCnet is even among several vertical and horizontal supply chain standards that are gravitating toward each other This article is based on a chapter in Linthicums upcoming book Next Generation Application IntegrationFrom Simple Information to ServiceOriented Models http://www.ebizq.net/topics/ecm/features/1471.html?rss http://www.ebizq.net/topics/ecm/features/1471.html?rss Mon, 07 Apr 2003 00:00:00 EST The future truly is now for ebXML according to the new book ebXML Concepts and Applications from Wiley Publishing Whats more say authors Gibb and Damodaran ebXML is designed to adapt as ebusiness needs change to keep it ready for realworld prime time In these brief excerpts from the book Gibb and Damodaran outline why ebXML is in their view a standout standard http://www.ebizq.net/topics/ecm/features/1482.html?rss http://www.ebizq.net/topics/ecm/features/1482.html?rss Mon, 07 Apr 2003 00:00:00 EST And according to IDC Senior VP Anthony Picardi integrationrelated offerings are among the main ones that fit that bill In this IDC Viewpoint Picardi points to five segments likely to lead IT out of its current complexity crisis and in turn its economic morass http://www.ebizq.net/topics/ecm/features/1480.html?rss http://www.ebizq.net/topics/ecm/features/1480.html?rss Mon, 24 Mar 2003 00:00:00 EST The IT landscape its a changin when it comes to integration visvis development Once on separate planes theyre beginning to come together notes ebizQ Vice President of Strategic Services Beth GoldBernstein The question becomes is the emerging trend taking things in the right direction http://www.ebizq.net/topics/ecm/features/1487.html?rss http://www.ebizq.net/topics/ecm/features/1487.html?rss Mon, 17 Mar 2003 00:00:00 EST Businessenabling software providers had a somewhat dreary February according to investment banking company TripleTree Most enterprise valuetorevenue multiples in the space inched down or stayed the same Here we present an indepth review and analysis by TripleTree of Februarys trends including a look at the building momentum surrounding offshore services and development as IT firms seek to leverage global resources http://www.ebizq.net/topics/ecm/features/1494.html?rss http://www.ebizq.net/topics/ecm/features/1494.html?rss Tue, 18 Feb 2003 00:00:00 EST Businessenabling software providers began the year with a narrowly mixed month according to investment banking company TripleTree Most saw their enterprise valuetorevenue multiples move up or down by only one or two tenths of a point or stay the same Noteworthy exceptions included the business intelligence apps sector whose ratio rose fourtenths of a point ERP which went up threetenths and financial services which dropped by sixtenths The integration software space stayed steady Here we present TripleTrees indepth review and analysis of Januarys trends http://www.ebizq.net/topics/ecm/features/1509.html?rss http://www.ebizq.net/topics/ecm/features/1509.html?rss Mon, 30 Dec 2002 00:00:00 EST The clock is ticking as IT departments of financial institutions rush to implement solutions to comply with the everchanging and multiplying rules stemming from the new antiterrorism law Here Billy Ho a Sybase senior vice president outlines the urgency and complexity of getting up to PATRIOT Act speed http://www.ebizq.net/topics/ecm/features/1640.html?rss http://www.ebizq.net/topics/ecm/features/1640.html?rss Mon, 30 Dec 2002 00:00:00 EST Survival was the name of the game for most companies in and in her yearend column ebizQ Vice President of Strategic Services Beth GoldBernstein looks at how integration vendors played that game She also ventures an opinion on the mosthyped technology of the year Well give you a hint Its initials are WS In addition GoldBernstein gazes into her crystal ball to tell us about likely trends in Among them the arrival of the application server as THE enterprise server and BPM playing an evermore critical role in integration efforts http://www.ebizq.net/topics/ecm/features/1568.html?rss http://www.ebizq.net/topics/ecm/features/1568.html?rss Mon, 09 Dec 2002 00:00:00 EST As companies begin creating portals to streamline information flows they face the daunting challenge of consolidating disparate information systems Building pointtopoint connections between the portal and the information source only creates additional information silos Here Robert Giljum of Oracle discusses why portal platforms require business process management capabilities http://www.ebizq.net/topics/ecm/features/1650.html?rss http://www.ebizq.net/topics/ecm/features/1650.html?rss Mon, 02 Dec 2002 00:00:00 EST Need a good reason for installing an enterprise portal Plumtree Softwares Glenn Kelman can give you seven Here he explains the chief benefits of a portal and the key deadlines to be considered when implementing one http://www.ebizq.net/topics/ecm/features/1652.html?rss http://www.ebizq.net/topics/ecm/features/1652.html?rss Mon, 25 Nov 2002 00:00:00 EST Transaction management can help identify and fix problems quickly and it can provide a tool for intelligent capacity planning This paper from Atul Garg and Ronald Schmidt of ProactiveNet describes an application transactioncentric approach to monitoring and managing the application infrastructure to achieve highperformance highly reliable online solutions http://www.ebizq.net/topics/ecm/features/1657.html?rss http://www.ebizq.net/topics/ecm/features/1657.html?rss Mon, 25 Nov 2002 00:00:00 EST This white paper excerpt from Cap Ventures explains how the Internet and corporate networking have made the job of a typical knowledge worker much more complex and collaborative and how enterprise information portals can help improve collaboration and information sharing http://www.ebizq.net/topics/ecm/features/1656.html?rss http://www.ebizq.net/topics/ecm/features/1656.html?rss Mon, 25 Nov 2002 00:00:00 EST As companies look for new ways to streamline their esourcing process they are turning increasingly to optimization technology to help automate traditional offline manual processes Avner Schneur the CEO of Emptoris explains the benefits and features of esourcing optimization software http://www.ebizq.net/topics/ecm/features/1655.html?rss http://www.ebizq.net/topics/ecm/features/1655.html?rss Mon, 11 Nov 2002 00:00:00 EST How does an enterprise invest effectively in Web content management What are the business benefits of the technology and the pitfalls of such an implementation And how do you measure a return on investment Heath Davies of Sword ECM answers these and other questions in this white paper http://www.ebizq.net/topics/ecm/features/1662.html?rss http://www.ebizq.net/topics/ecm/features/1662.html?rss Sun, 27 Oct 2002 00:00:00 EST Logistics is the critical end game for any product sale Speed in delivery is the key to satisfied customers low cost is imperative to business ROI In this article Edward Tracey of Virtual Delivery Source examines how retailers and suppliers can improve their logistics with a unified technology strategy and he explains why a uniform elogistics service is needed for manufacturers retailers and shippers alike http://www.ebizq.net/topics/ecm/features/1671.html?rss http://www.ebizq.net/topics/ecm/features/1671.html?rss Sun, 27 Oct 2002 00:00:00 EST The business intelligence and content management sectors are among the handful of software markets likely to lead the economic recovery according to this report from TripleTree Heres an overview of the market trends technologies and key players in these two promising ebusiness software sectors http://www.ebizq.net/topics/ecm/features/1669.html?rss http://www.ebizq.net/topics/ecm/features/1669.html?rss Mon, 14 Oct 2002 00:00:00 EST Synchronizing procurement manufacturing and distribution with customer demand reduces the inventory that both supplier and customer must carry Order commitment is an integral and often confusing part of that synchronization This paper by Donald Shobrys of Supply Chain Consultants traces the evolution of the order commitment process and examines the components of the currently available solutions http://www.ebizq.net/topics/ecm/features/1682.html?rss http://www.ebizq.net/topics/ecm/features/1682.html?rss Mon, 07 Oct 2002 00:00:00 EST How does a fivestar luxury hotel chain improve its customer service and increase bookings Grupo Palace Resorts did it by developing a Webbased system that integrates its own Unixbased room reservation systems with an external flight reservation system and gives customers the convenience of making travel plans online David Burton of NetManage provides the details http://www.ebizq.net/topics/ecm/features/1684.html?rss http://www.ebizq.net/topics/ecm/features/1684.html?rss Mon, 16 Sep 2002 00:00:00 EST Customers are more concerned than ever about how well businesses are safeguarding their personal information and savvy ecommerce companies are working to improve their privacy policies and technologies Here Arvind Krishna of IBMs Tivoli Software offers guidelines for developing a better privacy strategy and he looks at some emerging technologies that can help make your customers feel safe http://www.ebizq.net/topics/ecm/features/1695.html?rss http://www.ebizq.net/topics/ecm/features/1695.html?rss Mon, 09 Sep 2002 00:00:00 EST Businesses increasingly rely on indirect channels to drive sales and that requires better integration between the company and its channel partners Here Sabry Marikar of Partnerware explains how best to accomplish external enterprise integration with distributors resellers manufacturers reps and other members of the demand chain that require secure bidirectional access to enterprise information http://www.ebizq.net/topics/ecm/features/1697.html?rss http://www.ebizq.net/topics/ecm/features/1697.html?rss Mon, 09 Sep 2002 00:00:00 EST System processes yield details needed to effectively analyze the root causes of performance problems This Altaworks white paper excerpt explains the whys and wherefores of root cause analysis for IT system performance problems http://www.ebizq.net/topics/ecm/features/1678.html?rss http://www.ebizq.net/topics/ecm/features/1678.html?rss Sun, 18 Aug 2002 00:00:00 EST Before you undertake your next EAI project make sure you understand the importance of EAI version control Otherwise youll be faced with a mess of conflicting code and overlapping development environments Here EAI experts Eddy Edwards and Mick Broderick provide a primer on the howtos of EAI version management http://www.ebizq.net/topics/ecm/features/1703.html?rss http://www.ebizq.net/topics/ecm/features/1703.html?rss Sun, 18 Aug 2002 00:00:00 EST Web services have so far been employed mainly for internal integration efforts But the first few projects involving Web services for BB are making their debut and experts say mainstream use of Web services for external integration should get under way next year Heres a look at the current state of BB Web services http://www.ebizq.net/topics/ecm/features/1554.html?rss http://www.ebizq.net/topics/ecm/features/1554.html?rss Mon, 12 Aug 2002 00:00:00 EST A successful ebusiness integration strategy should rely on Internetbased technologies such as XML and Web services This excerpt from an eForce white paper addresses the key issues challenges and implementation alternatives of Internet application integration development http://www.ebizq.net/topics/ecm/features/1705.html?rss http://www.ebizq.net/topics/ecm/features/1705.html?rss Sun, 04 Aug 2002 00:00:00 EST The Internet has enabled collaboration to take place across the extended enterprise helping organizations to increase revenues decrease costs and compete more effectively But to take full advantage of Webbased collaborative commerce enterprises must overcome a number of technological hurdles Ravi Goli of Asera explains the benefits and obstacles involved in adopting a collaborative commerce framework http://www.ebizq.net/topics/ecm/features/1708.html?rss http://www.ebizq.net/topics/ecm/features/1708.html?rss Mon, 22 Jul 2002 00:00:00 EST Integrating eprocurement applications with existing ERP business systems can be extremely complex but its the only way to enable automated approval and accounting procedures for eprocurement purchases Here Eric Anderson of ERPLink explains the challenges and presents options for linking SAP systems to eprocurement applications http://www.ebizq.net/topics/ecm/features/1715.html?rss http://www.ebizq.net/topics/ecm/features/1715.html?rss Mon, 22 Jul 2002 00:00:00 EST The following excerpt from SPI Dynamics white paper Security at the Next Level Are Your Web Applications Vulnerable looks at the ways hackers can penetrate the security of your ebusiness applications http://www.ebizq.net/topics/ecm/features/1713.html?rss http://www.ebizq.net/topics/ecm/features/1713.html?rss Sun, 14 Jul 2002 00:00:00 EST Creating a successful marketplace involves more than just automating the transactions Its also about the Four Cs commerce content collaboration and community In this article Simon King of BroadVision explains the Four Cs and how to apply them to online marketplaces http://www.ebizq.net/topics/ecm/features/1717.html?rss http://www.ebizq.net/topics/ecm/features/1717.html?rss Sun, 14 Jul 2002 00:00:00 EST More and more IT managers are concerned with enterprise process management and knowledge management To support this trend a new generation of these applications has arrived on the market Here Nimbus CEO Ian Gotts offers his insight into which ones you should have in your toolkit http://www.ebizq.net/topics/ecm/features/1601.html?rss http://www.ebizq.net/topics/ecm/features/1601.html?rss Mon, 08 Jul 2002 00:00:00 EST A robust flexible electronic catalog can be a strategic asset and competitive weapon for manufacturers Rich accurate searchable electronic product information delivered through multiple sales channels is critical to customer buying decisions This article from MRO Software explains the benefits and challenges of implementing electronic catalogs and the alternatives available http://www.ebizq.net/topics/ecm/features/1720.html?rss http://www.ebizq.net/topics/ecm/features/1720.html?rss Mon, 08 Jul 2002 00:00:00 EST The PKI Forums recently released paper on public key infrastructure examines its use in a business environment It begins with the current security concerns of businesses and then reviews the necessary components of information security http://www.ebizq.net/topics/ecm/features/1719.html?rss http://www.ebizq.net/topics/ecm/features/1719.html?rss Mon, 01 Jul 2002 00:00:00 EST As BB data exchange between business partners becomes more common the next step in the evolution of BB integration will be tighter coordination between partners distributed order and inventory management processes In this excerpt from a Yantra white paper Will Fox argues that the most efficient and competitive companies will be those that can enable realtime crossdivision and crossenterprise business processes http://www.ebizq.net/topics/ecm/features/1723.html?rss http://www.ebizq.net/topics/ecm/features/1723.html?rss Sun, 23 Jun 2002 00:00:00 EST By providing a common method for identifying data XML supports BB transactions effectively and is expected to become the dominant format for data transformation exchange and integration This DataMirror article explains the role of XML and related technologies in todays ebusiness enterprise http://www.ebizq.net/topics/ecm/features/1587.html?rss http://www.ebizq.net/topics/ecm/features/1587.html?rss Sat, 08 Jun 2002 00:00:00 EST Most cell phones purchased today not only can send and receive email but can also browse the Web play MP music files and keep track of appointments In this paper Mike Ellsworth of Stratvantage Consulting looks at the evolving mobile technologies and trends and offers advice on how businesses can take advantage of wireless opportunities http://www.ebizq.net/topics/ecm/features/1733.html?rss http://www.ebizq.net/topics/ecm/features/1733.html?rss Mon, 29 Apr 2002 00:00:00 EST In Part of Mindbridge Softwares feature on Intranet security the authors explained the uses and protocols for cryptography Now they look at various cryptography deployment scenarios and tradeoffs http://www.ebizq.net/topics/ecm/features/1756.html?rss http://www.ebizq.net/topics/ecm/features/1756.html?rss Mon, 22 Apr 2002 00:00:00 EST Cryptography plays a pivotal role in safeguarding enterprise networks and our twopart feature from Mindbridge Software looks indepth at its use In this first part the authors discuss the motivations and protocols for deploying cryptographic technology throughout the enterprise http://www.ebizq.net/topics/ecm/features/1759.html?rss http://www.ebizq.net/topics/ecm/features/1759.html?rss Mon, 22 Apr 2002 00:00:00 EST In this primer on eprocurement Jeff Leech eJivas director of ecommerce professional services explains the major advantages and components of an eprocurement system and offers advice on selecting an eprocurement application http://www.ebizq.net/topics/ecm/features/1758.html?rss http://www.ebizq.net/topics/ecm/features/1758.html?rss Mon, 22 Apr 2002 00:00:00 EST Web services may be pitched as a radically new development paradigm that will suddenly transform the way we conduct ebusiness but Nigel Thomas of SpiritSoft predicts that the adoption curve will be much more gradual In this article he presents his vision of the incremental but inexorable impact that Web services will have on ebusiness application development http://www.ebizq.net/topics/ecm/features/1545.html?rss http://www.ebizq.net/topics/ecm/features/1545.html?rss Mon, 08 Apr 2002 00:00:00 EST Credit card payments have remained fundamentally unchanged since the early sand so have the risks notes Aconite consultant Richard Jewson In this white paper he offers insights on how vendors can work to reduce the risks associated with online card payments explaining the basic components of an epayment system and the protocols by which the payer and payee establish trust http://www.ebizq.net/topics/ecm/features/1764.html?rss http://www.ebizq.net/topics/ecm/features/1764.html?rss Mon, 08 Apr 2002 00:00:00 EST Required implementation of tradedayplusone capability for processing financial transactions is just around the corner for brokerages and other financial services companies In this paper Ray Nissan of Cybermation outlines the requirements and challenges involved in implementing T systems http://www.ebizq.net/topics/ecm/features/1618.html?rss http://www.ebizq.net/topics/ecm/features/1618.html?rss Mon, 01 Apr 2002 00:00:00 EST Its often difficult to understand the business value locked away in structured and unstructured content scattered across various enterprise systems In this article Jeff Kavanaugh of Inforte discusses the need for content maintenance and offers a diagnostic exercise for evaluating your own content management requirements http://www.ebizq.net/topics/ecm/features/1600.html?rss http://www.ebizq.net/topics/ecm/features/1600.html?rss Mon, 25 Feb 2002 00:00:00 EST Mobile commerce is expected to be the next major trend in ebusiness But managing mobile data requires more savvy than just trying to rewrite a Web site for wireless access David Rippetoe of Retrieval Dynamics explains the opportunities in the wireless data market and the key questions companies must ask before implementing wireless access http://www.ebizq.net/topics/ecm/features/1777.html?rss http://www.ebizq.net/topics/ecm/features/1777.html?rss Mon, 18 Feb 2002 00:00:00 EST Strategic use of esourcing applications can save organizations time and money But whats the right esourcing strategy for your company John Madrid of Procuri offers his thoughts on the strengths and weaknesses of the key approaches to esourcing http://www.ebizq.net/topics/ecm/features/1783.html?rss http://www.ebizq.net/topics/ecm/features/1783.html?rss Mon, 11 Feb 2002 00:00:00 EST Youre still using EDI but most of your trading partners have moved to XML Cant you just implement a translation system between EDI and XML Its not so simple says IT writer D Douglas Graham In this article he explains some of the obstacles that make EDItoXML translation problematic http://www.ebizq.net/topics/ecm/features/1586.html?rss http://www.ebizq.net/topics/ecm/features/1586.html?rss Mon, 04 Feb 2002 00:00:00 EST Authentication is a critical factor in the success of online transactions In this paper Garrett Macey of the Financial Services Technology Consortium examines the key attributes of any ecommerce security solution and the requirements for developing a common authentication framework for online financial services http://www.ebizq.net/topics/ecm/features/1616.html?rss http://www.ebizq.net/topics/ecm/features/1616.html?rss Mon, 28 Jan 2002 00:00:00 EST Fraud is one of the biggest security problems faced by ecommerce companies While many authentication solutions are expensive or difficult to implement correctly a simple approach relies on the good oldfashioned telephone network Here Thomas Swalla and Greg Gutzler of Authentify explain how the telephone when used with an ecommerce Web site can help improve security http://www.ebizq.net/topics/ecm/features/1790.html?rss http://www.ebizq.net/topics/ecm/features/1790.html?rss Mon, 21 Jan 2002 00:00:00 EST This excerpt taken from an Aberdeen Group white paper commissioned by MarketMile quantifies the opportunities that eprocurementalso known as indirect expense managementoffers organizations and it evaluates the benefits and pitfalls of early eprocurement models http://www.ebizq.net/topics/ecm/features/1794.html?rss http://www.ebizq.net/topics/ecm/features/1794.html?rss Mon, 14 Jan 2002 00:00:00 EST Research by the Center for Automotive Research shows that the ability to conduct ebusiness will be a critical factor in the success or failure of automotive suppliers in the year ahead Heres a look at the report findings and an overview of ecommerces role in todays auto industry http://www.ebizq.net/topics/ecm/features/1795.html?rss http://www.ebizq.net/topics/ecm/features/1795.html?rss Sun, 23 Dec 2001 12:54:00 EST While ecommerce and supply chain management have gotten a lot of attention in recent years less consideration has been given to the reverse side of the ecommerce equation product returns or reverse logistics ARC Advisory Groups Steve Banker examines the challenges involved in reverse logistics and explains why many companies are opting to outsource it to thirdparty providers http://www.ebizq.net/topics/ecm/features/2589.html?rss http://www.ebizq.net/topics/ecm/features/2589.html?rss Sun, 16 Dec 2001 00:00:00 EST The ability to conduct financial transactions electronically has led to the evolution of the concept of virtual banking via the Web But Internet banking for both consumers and corporate clients still has a few obstacles to overcome Jai Ganesh of the Indian Institute of Management at Bangalore examines the general technologies and legal structures supporting Internet banking http://www.ebizq.net/topics/ecm/features/1613.html?rss http://www.ebizq.net/topics/ecm/features/1613.html?rss Mon, 10 Dec 2001 00:00:00 EST US financial services firms face a deadline to move to a tradedayplusone T cycle for processing trades To meet this requirement the industry will invest some billion in IT infrastructure applications training development and delivery servicesmuch of it related to straightthrough processing STP technology Here Accentures Stanley Young and John Moran discuss the need for STP in the securities industry http://www.ebizq.net/topics/ecm/features/1612.html?rss http://www.ebizq.net/topics/ecm/features/1612.html?rss Mon, 10 Dec 2001 00:00:00 EST In this second excerpt from the book ebXML The New Global Standard for Doing Business on the Internet the authors look at how ebXML works and the key measures that its creators UNCEFACT and OASIS set out to achieve http://www.ebizq.net/topics/ecm/features/1584.html?rss http://www.ebizq.net/topics/ecm/features/1584.html?rss Mon, 03 Dec 2001 00:00:00 EST ebXML The New Global Standard for Doing Business on the Internet is a new book that sets out to explain the importance of the electronic business XML or ebXML standard Here ebizQ presents the first of a twopart excerpt from the book examining the history of this rapidly emerging standard and the promising uses for it http://www.ebizq.net/topics/ecm/features/1583.html?rss http://www.ebizq.net/topics/ecm/features/1583.html?rss Mon, 19 Nov 2001 00:00:00 EST Time is critical in financial trading In an effort to speed purchases and in some cases cut out the middleman broker buyside securities traders have sought electronic methods for making investments Brian ScottQuinn director of the International Securities Market Association Centre explains the issues facing buyside securities traders and examines some of the online systems that have emerged to serve buyers http://www.ebizq.net/topics/ecm/features/1611.html?rss http://www.ebizq.net/topics/ecm/features/1611.html?rss Mon, 27 Aug 2001 00:00:00 EST Organizations have vast stores of unstructured data from emails and Word documents to video files and PDFs This excerpt from the research paper Managing Unstructured Content in Enterprise Information Portals by portal consulting company Unitas explains why unstructured data is hard to organize and how enterprise portals differ from other types of content management products on the market http://www.ebizq.net/topics/ecm/features/1599.html?rss http://www.ebizq.net/topics/ecm/features/1599.html?rss Mon, 11 Jun 2001 00:00:00 EST Vertical industry standards will predominate the XML landscape in the future says Microsofts David Wascha product manager for BizTalk In this article he explains why the company anticipates an increasingly vertical evolution in XML standards and which standards the company plans to support in its BizTalk Server http://www.ebizq.net/topics/ecm/features/1585.html?rss http://www.ebizq.net/topics/ecm/features/1585.html?rss Mon, 09 Apr 2001 00:00:00 EST The path to full business process integration between trading partners is a slow and gradual one Heres a look at how products and standards are emerging to help make business process integration a reality for BB ecommerce http://www.ebizq.net/topics/ecm/features/1578.html?rss http://www.ebizq.net/topics/ecm/features/1578.html?rss Mon, 02 Apr 2001 00:00:00 EST Financial services institutions that want to realize the full value of CRM must alter the processes by which customer knowledge is captured and distributed in their organizations says LeadingSides Stephen Offsey In this article he explains how analyzing both structured data eg data in a customer record and unstructured information eg complaint letters opinion surveys emails can provide business insights more valuable than those obtained from either data type alone http://www.ebizq.net/topics/ecm/features/1608.html?rss http://www.ebizq.net/topics/ecm/features/1608.html?rss Mon, 26 Mar 2001 00:00:00 EST In this white paper Steven Scala of GE Global eXchange Services details the history of BB standardsfrom ANSI X to ebXMLand explains the importance of integration brokers in dealing with proliferating standards http://www.ebizq.net/topics/ecm/features/1577.html?rss http://www.ebizq.net/topics/ecm/features/1577.html?rss Thu, 22 Feb 2001 00:00:00 EST The problem of integrating ERP systems has been around almost as long as ERP itself Over the years developers have found several approaches to integrating ERP with legacy CRM and ecommerce applications This article offers an overview of the options http://www.ebizq.net/topics/ecm/features/2336.html?rss http://www.ebizq.net/topics/ecm/features/2336.html?rss Mon, 11 Dec 2000 00:00:00 EST Collaborative computing where users share a wide range of resources from spreadsheets and presentations to entire Web sites is catching on fast in the corporate world But successful online collaboration requires workflow automation software to ensure that the shared content is properly managed In this article consultant Bruce Silver looks at the features and functions of Oak Grove Systems Oak Grove Reactor a process integration engine and Oak Groves line of Document Accelerators for workflow automation http://www.ebizq.net/topics/ecm/features/1598.html?rss http://www.ebizq.net/topics/ecm/features/1598.html?rss Mon, 20 Nov 2000 00:00:00 EST Webbased enterprise portals provide employees and customers with access to data stored in a variety of business applications But moving data between a portal and multiple legacy and offtheshelf applications presents a challenge for programmers In this white paper Steven Scala vice president of GE Integration Solutions for GE Global eXchange Services explains why an integration broker is the ideal tool for integrating Web portals with internal and external business systems http://www.ebizq.net/topics/ecm/features/1594.html?rss http://www.ebizq.net/topics/ecm/features/1594.html?rss Mon, 20 Nov 2000 00:00:00 EST As more and more businesses seek to establish electronic connections with their trading partners standards for translating applications and data become increasingly critical Heres a look at two key standards organizations BizTalk and RosettaNet and the role theyre playing in BB ecommerce http://www.ebizq.net/topics/ecm/features/1581.html?rss http://www.ebizq.net/topics/ecm/features/1581.html?rss Mon, 13 Nov 2000 00:00:00 EST Whos involved with setting standards for international BB Would you believe the United Nations Its one of the standards bodies hoping to create a world in which transnational ecommerce is at least as easy as any other kind http://www.ebizq.net/topics/ecm/features/1576.html?rss http://www.ebizq.net/topics/ecm/features/1576.html?rss Mon, 12 Jun 2000 00:00:00 EST To succeed in ecommerce companies must integrate their Web front ends with existing ERP and CRM applications Heres a look at how two online retail operationstoysmartcom and Bear Creeks Web sitehave tackled the problem http://www.ebizq.net/topics/ecm/features/2331.html?rss http://www.ebizq.net/topics/ecm/features/2331.html?rss Mon, 05 Jun 2000 00:00:00 EST Connecting ERP systems to frontend ecommerce applications is usually fraught with difficulties Eric Anderson head of ERPLink Corp a systems integration and consulting firm explains how to architect an ecommerceERP integration framework for making backend systems available for ecommerce transactions http://www.ebizq.net/topics/ecm/features/2329.html?rss http://www.ebizq.net/topics/ecm/features/2329.html?rss Mon, 10 Apr 2000 00:00:00 EST CRM ERP and ecommerce are not necessarily distinct entities says Nigel Thomas director of product management at Constellar UK Rather he says in this twopart article they are frequently linked and often best provided with a hubbased solution http://www.ebizq.net/topics/ecm/features/2322.html?rss http://www.ebizq.net/topics/ecm/features/2322.html?rss Mon, 16 Aug 1999 00:00:00 EST In the Galley Perspective this month Connie Galley President and CEO of TSI Software looks at the crucial role of integration brokers in ebusiness http://www.ebizq.net/topics/ecm/features/1589.html?rss http://www.ebizq.net/topics/ecm/features/1589.html?rss