We use cookies and other similar technologies (Cookies) to enhance your experience and to provide you with relevant content and ads. By using our website, you are agreeing to the use of Cookies. You can change your settings at any time. Cookie Policy.

Editor's Note: Part I of this series offers an introduction to enterprise content management (ECM) and cloud computing. In Part II, leading industry analysts discuss the promises and pitfalls of cloud ECM.



As cloud computing sweeps through enterprises, it brings with it expectations that complex, expensive systems and software will suddenly be available on the flip of a switch.

Nowhere is this hope more pronounced than with enterprise content management (ECM) systems, which have long promised to bring enterprises' far-flung compilations of documents and unstructured data under control, making them more accessible to decision-makers.

However, to date, prospects for progression of ECM into the cloud have been a mixed bag. That's because ECM courses down many avenues, requiring different types of strategies that call for different types of cloud-computing engagements.

ECM's enterprise-wide evolution

ECM is based on several different technologies, serving numerous needs and constituencies within enterprises. First, overall, ECM provides an integrated and unified service layer for search, e-discovery, and records management. Beyond this core mission, however, ECM means different things to different industries, and even to different departments within the same organization:

  • Publishers and media companies look to ECM solutions to archive and index media files, such as video and audio, to outside customers.
  • Financial services companies focus on generating and storing contracts and financial statements for later analysis.
  • Insurance companies look to ECM solutions to reduce paperwork and manage workflow.
  • Human-resources departments in many companies use ECM for functions such as resume management and benefits tracking.

ECM has seen plenty of ups and downs over the past two decades as new generations of solutions have evolved, from centralized repositories to distributed systems to Web-based systems. Among the challenges faced by ECM implementers seeking to digitize their content and workflow processes has been the complexity of software and enterprise systems requiring application development, integration with existing enterprise systems and system maintenance and upgrades.

-1-

1  2  3  

   Next Page

Explore Our Topics

  • EDITOR'S BRIEFING
  • Virtual Conferences
  • Webinars
  • Roundtables

BPM in Action

March 10, 2011

The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More

View All Virtual Conferences

Smart Case Management: Why It's So Smart.

Date:Nov 05, 2009
Time:12:00 PM ET- (17:00 GMT)

REGISTER TODAY!

Date:Oct 29, 2009
Time:15:00 PM ET- (19:00 GMT)

REGISTER TODAY!
View All Roundtables
  • Research Library
  • Podcasts
  • News

Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

Listen Now

Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

Listen Now

Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

Listen Now

Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

Listen Now

Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.

Listen Now
More Podcasts
  • Most Popular
  • Quick Guide
  • Most Discussed

Quick Guide: What is BPM?

Learn More

Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More