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Clearing Up Confusion Over What BPM Really Is
By Howard Smith and Peter Fingar, Executive Partner, Greystone Group
About this feature:
Even as Business Process Management picks up steam, its waters are being somewhat muddied by the proliferation of vendors claiming to offer BPM wares. Trouble is, each defines BPM in its own way. So BPM experts Howard Smith and Peter Fingar set out here to set the record straight over BPM, and the advantages that true BPM capabilities offer:
 
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