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Tearing Down 20th Century Silos With 21st Century BPM
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By
Howard Smith
and
Peter Fingar, Executive Partner, Greystone Group
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About this feature:
A not-so-funny thing happens when business users try to complete tasks or projects: the very applications created to help them do their jobs, get in the way. That’s because applications are, by-and-large, recluses, isolated from other software. The result? Those same users have to come up with workarounds to circumvent the obstacles put up by the applications, which slows down everyone and everything. Even EAI and B2Bi don’t respond to changing conditions and business processes. The solution, according to Howard Smith and Peter Fingar in their latest column for ebizQ? BPM, which enables the technology to change as needs do, offering the ultimate in helpful flexibility and connectivity:
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