We use cookies and other similar technologies (Cookies) to enhance your experience and to provide you with relevant content and ads. By using our website, you are agreeing to the use of Cookies. You can change your settings at any time. Cookie Policy.

The need for firms to increase company-wide agility to quickly respond to business changes and customer needs has been well documented. At the same time, companies within a number of markets are facing an increasing number of regulatory compliance issues, and the impact of compliance issues on business flow is noteworthy. This article examines the dichotomy of being flexible in order to meet customer needs while working within corporate and government mandates to maintain regulatory compliance.

The Agile Business

An agile business responds rapidly to changes in its business environment. These changes can be regulatory, competitive, market or customer attitude-driven. For example, a new anti-Spam law in a particular state or a new loan product introduced by a competitor could represent a large change in how business is conducted. In the past, companies have addressed this by introducing new technology that might produce a report that shows that consumers are now more worried about identity theft than about check theft. Any one of these changes in a company’s business environment requires a change in the way it does business.

When these kinds of changes happen, an agile business can apply new strategies to its operations quickly and accurately. Today, many companies recognize that their information systems are often the last thing to adapt to a change. An agile business can change its systems more rapidly, allowing it to get new products and services to market fast. Ideally, an agile business can ensure that strategic business changes impact operations directly and quickly while eliminating time and accuracy lag between the business and IT.

Lastly, an agile business can assess the impact of new regulations, processes, and products on its business. It can get answers to questions like “Can we afford to respond to this competitor’s pricing,” “Do we need to raise prices,” “If we approved people differently, how much more revenue might we get and how much more risk would we have to take on?” Unless a business can get good answers to these questions in advance of making changes, then it is gaining agility at the expense of risk exposure.

Regulatory Compliance Today

Today regulated businesses have to enforce rules, from different sources, in a context-sensitive way. Businesses must apply state, federal, and international rules at different steps in their processes. For example, even something as outwardly ly simple as an email marketing list involves managing overlapping state-specific rules concerning whether consumers must opt-in or opt-out and what a business must do to allow them to do this. As businesses expand internationally or develop a web-presence that can be accessed from multiple countries or as they merge with or acquire other companies, the range and number of rules with which they must comply grows exponentially.


1  2  3  

   Next Page

Explore Our Topics

  • Virtual Conferences
  • Webinars
  • Roundtables

BPM in Action

March 10, 2011

The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More

View All Virtual Conferences

Smart Case Management: Why It's So Smart.

Date:Nov 05, 2009
Time:12:00 PM ET- (17:00 GMT)


Date:Oct 29, 2009
Time:15:00 PM ET- (19:00 GMT)

View All Roundtables
  • Research Library
  • Podcasts
  • News

Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

Listen Now

Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

Listen Now

Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

Listen Now

Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

Listen Now

Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.

Listen Now
More Podcasts
  • Most Popular
  • Quick Guide
  • Most Discussed

Quick Guide: What is BPM?

Learn More

Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More