We use cookies and other similar technologies (Cookies) to enhance your experience and to provide you with relevant content and ads. By using our website, you are agreeing to the use of Cookies. You can change your settings at any time. Cookie Policy.

Distributed systems, deployed across different platforms, and integrating a variety of Web-based, front-office, back-office, legacy and packaged applications and databases, increase the number of places and interactions that can cause critical failures or slow response times for customers using e-commerce applications.

But during the ebizQ webinar Business Service Management for the WebSphere Environment, part of the series sponsored by BMC Software, Improving Business Agility Through Business Service Management, BMC Consulting Product Manager Jim Byrd shared numerous ways to identify, control and optimize WebSphere components to help align business and IT goals.

“Customers commonly build and integrate their most business-critical systems on the WebSphere foundation, and predominantly rely on the WebSphere Application Server to develop and deploy new application services, WebSphereMQ to integrate a variety of applications across the enterprise, and WebSphere business integration brokers to control complex and high-volume message traffic.

“Ensuring the availability and performance of these components is critical. If any central WebSphere technology fails or performs poorly, all applications, users, and business processes that rely on these technologies are at risk. Managing these components to help you achieve reliable business processing and deliver required services is essential.”

Along those lines, Byrd offered a detailed explanation of how Business Service Management (BSM) can help companies improve business performance, simplify IT complexity, and reduce cost. Identifying critical business components – and adopting strong systems management procedures – are the crucial first steps.

He advocated a ”Service Impact Management” approach that enables enterprises to tie service-level agreements to business needs, rather than technology metrics. That facilitates companies “identifying and automatically fixing IT problems without human intervention before they impact the business.”

Byrd covered how to use WebSphereMQ message-oriented middleware to build efficient data-sharing business services, and cautioned that, “WebSphereMQ availability and reliability are absolutely critical to business productivity.” With numerous components and functions, MQ can present “an interesting management challenge.”


1  2  

   Next Page

Explore Our Topics

  • Virtual Conferences
  • Webinars
  • Roundtables

BPM in Action

March 10, 2011

The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More

View All Virtual Conferences

Smart Case Management: Why It's So Smart.

Date:Nov 05, 2009
Time:12:00 PM ET- (17:00 GMT)


Date:Oct 29, 2009
Time:15:00 PM ET- (19:00 GMT)

View All Roundtables
  • Research Library
  • Podcasts
  • News

Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

Listen Now

Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

Listen Now

Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

Listen Now

Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

Listen Now

Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.

Listen Now
More Podcasts
  • Most Popular
  • Quick Guide
  • Most Discussed

Quick Guide: What is BPM?

Learn More

Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More