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Collaborative BPM. Social BPM. What’s the difference between them? Which should you use when? This collection of articles offers a broad look at taking social and collaborative approaches to process improvement. Content includes:


*Collaboration capability: A new imperative for information workers, an overview of collaboration trends by ebizQ Site Editor Anne Stuart.

* Portals and collaboration: Tools for a dynamic information workplace, a Q & A between ebizQ Contributing Editor Peter Schooff and Tim Walters, a Forrester Research senior analyst and advisor.

* Collaborative BPM: Key components for success, a feature by Alan Earls.

* Collaborating in the cloud: Tips for choosing online collaboration tools, an exclusive guest column by Forrester Research Senior Analyst TJ Keitt.

* Mobile collaboration: Harnessing the next phase in mobility, a feature by ebizQ contributor Crystal Bedell.

* Generate real business value with collaborative online communities , Part I of a Q & A between ebizQ Contributing Editor Peter Schooff and Rob Koplowitz, a Forrester Research vice president and principal analyst.

* Great collaborative communities begin with good governance , Part II of a Q & A between ebizQ’s Peter Schooff and Forrester Research’s Rob Koplowitz.


* Getting started with social BPM: Forrester’s Clay Richardson explains, a Q & A by ebizQ Site Editor Anne Stuart.

* Social BPM, collaborative BPM: Sorting out which to use when, a feature by ebizQ contributor Alan Earls.

* Forrester on social BPM: Social enables broader engagement in BPM, an exclusive guest column by Forrester Research Senior Analyst Clay Richardson.

* Social BPM: The new frontier for better business, by ebizQ Site Editor Anne Stuart.

* Considering social BPM? Try these tips and best practices, by ebizQ contributor Lynn Haber.

* Transforming processes with social BPM: Clay Richardson explains, a Q & A by ebizQ Contributing Editor Peter Schooff.


Following is a sampling of related content from other sites within TechTarget, ebizQ's parent company:

* Time to investigate collaboration and document management tools, by Gary Olsen for SearchWinIT.

* Developing a scalable strategy for content management, collaboration, a SearchContentManagement podcast with Steve Weissman, principal analyst at the Holly Group consulting firm Holly Group.

* Avoid these key mistakes for enterprise collaboration initiative success, a feature by Pamela DeLoatch, contributor for SearchContentManagement.

About the Author

Anne Stuart, ebizQ's editor from mid-2010 to mid-2013, is now senior editor for SearchCloudApplications.com at ebizQ's parent company, TechTarget. She is a veteran journalist who has written for national magazines, daily newspapers, an international news service and many Web sites. She’s specialized in covering business and technology issues for 20 years. Based in Newton, Mass., she can be reached at astuart@techtarget.com. Follow Anne on Google+ and at annestuart_TT on Twitter. For general questions about ebizQ, please e-mail editor@ebizQ.net.

More by Anne Stuart, Contributing Editor



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