The Insider's Guide to Next-Generation BPM
By Lisa Damast , 05/11/2009
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It's no secret that the advantages and disadvantages of online collaboration in the enterprise have constantly been debated over the years. Even though it has remained largely unresolved, many enterprise-level companies have started to encourage and integrate at least one form of online collaboration. Despite potential security and access reliability issues, companies are embracing the cloud for data storage, project management, and social networks such as Facebook and Twitter for inter and intra-communications.
No event has better highlighted and explained the importance of these technologies than the annual SXSW Interactive conference for emerging technologies in Austin, Texas. The conference, which took place last month, is probably best known for effectively launching Twitter in 2007. This year, it focused on social media, while also touching upon open source, cloud computing and online collaboration.
Along with a trade show and traditional panels and sessions that covered everything from bootstrapping to mashups, SXSWi also had an "Accelerator" event that gave new startups a chance to introduce themselves and get feedback from an impressive panel of judges that included Robert Scoble and Guy Kawasaki. Many of the companies that presented during the Accelerator also participated in the trade show, which had a special section on the floor featuring some of Austin's most promising startups.
Several of these startups, inspired and fueled by the online collaboration revolution, provide services that are geared towards telecommuters. As telecommuters are steadily making up more of the workforce, these new tools promise to take online collaboration to the next level, but in the process can disrupt the current rules companies are implementing. Three "disruptors" that your IT department should know about and watch for are Blellow, RingLight and Otherinbox.
Blellow is a free micro-blogging site that takes the best of what Twitter offers and enhances it to provide a collaboration environment specifically for co-workers based on the question, "What are you working on?" The tool is intended for freelancers and entrepreneurs to use for collaborating, finding work and problem-solving.
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