ebizQ - Dynamic Case Management (DCM) http://www.ebizq.net/topics/case_management/?rss Dynamic case management DCM is an approach to work supported by technologies that can automate various aspects of each case It is a semistructured yet collaborative and dynamic process that is driven by incoming events As they arrive those events change the context of the information requiring responses from the caseworker DCM is viewed as especially important for handling untamed business processesthat is those lacking structure or with no added value It also provides for dynamic allocation of work Copyright 2012 ITQuadrant, Inc. All Rights Reserved editor@ebizq.net webmaster@ebizq.net en-us http://www.ebizq.net/web_images/ebizqnews.gif ebizQ Topics RSS Feed http://www.ebizq.net/?rss Tue, 14 Feb 2012 17:20:00 EST In this eGuide ebizQ contributor Alan Earls describes and provides examples of how analytics can be used to enhance dynamic case management DCM and offers advice from the experts on using the approach wisely and effectively ebizQ eGuide Harnessing the power of analytics in DCM http://www.ebizq.net/topics/case_management/features/13320.html?rss http://www.ebizq.net/topics/case_management/features/13320.html?rss Sat, 04 Feb 2012 15:01:00 EST This eGuide continues ebizQs exploration of the role of analytics in successful case management In this installment ebizQ contributor Alan Earls talks with consultant and analyst Michael Dortch who shares insights and advice about DCM analytics and a biggerpicture view of case management DCM and analytics Michael Dortch looks at the big picture http://www.ebizq.net/topics/case_management/features/13318.html?rss http://www.ebizq.net/topics/case_management/features/13318.html?rss Sat, 04 Feb 2012 14:06:00 EST This feature continues ebizQs exploration of the role of analytics in successful case management In this installment ebizQ contributor Alan Earls offers strategies and tactics for successfully combining dynamic case management DCM and analytics Analytics in dynamic case management Strategies tactics and expert insights http://www.ebizq.net/topics/case_management/features/13317.html?rss http://www.ebizq.net/topics/case_management/features/13317.html?rss Fri, 27 Jan 2012 14:48:00 EST Editors Note As dynamic case management DCM moves into the broader business world one of its biggest drivers is the need to ensure that knowledge workers have access to the right information at the right time In this Q A ebizQ contributor Christine Parizo speaks with author and professor Steven J Spear about key trends in DCMs expansion and evolution Moving DCM beyond healthcare Steven Spear takes a broader look http://www.ebizq.net/topics/case_management/features/13315.html?rss http://www.ebizq.net/topics/case_management/features/13315.html?rss Fri, 27 Jan 2012 14:39:00 EST This feature continues ebizQs exploration of best practices in architecture and other aspects of case management In this case history ebizQ contributor Christine Parizo describes how one global institution financial institution built a DCM architecture to better serve its customers worldwide How DCM helped one global company improve customer service http://www.ebizq.net/topics/case_management/features/13314.html?rss http://www.ebizq.net/topics/case_management/features/13314.html?rss Fri, 27 Jan 2012 14:22:00 EST In this feature also part of ebizQs deep dive into dynamic case management DCM ebizQ contributor Christine Parizo tackles the tricky considerations involved in deciding whether to base a DCM architecture on a business process management BPM framework Building on a BPM framework Can it work for DCM http://www.ebizq.net/topics/case_management/features/13313.html?rss http://www.ebizq.net/topics/case_management/features/13313.html?rss Fri, 27 Jan 2012 13:30:00 EST This feature continues ebizQs deep dive into approaches for constructing sound casemanagement architecture In this installment ebizQ contributor Christine Parizo explains how to begin with the bigpicture look thats critical for successful casemanagement initiatives She also offers advice for making the right technology choices To build a DCM architecture start with the big picture http://www.ebizq.net/topics/case_management/features/13312.html?rss http://www.ebizq.net/topics/case_management/features/13312.html?rss Mon, 23 Jan 2012 12:51:00 EST Dynamic case management DCM can provide companies with a variety of benefitsif its based on a solid foundation In this feature ebizQ contributor Christine Parizo describes how to use communication and flexibility to create an effective DCM architecture Communication and flexibility Building blocks for solid DCM architecture http://www.ebizq.net/topics/case_management/features/13309.html?rss http://www.ebizq.net/topics/case_management/features/13309.html?rss Fri, 13 Jan 2012 14:53:00 EST When it comes to using dynamic case management DCM successfully a great deal hinges on choosing the proper architecture In this feature ebizQ contributor Christine Parizo offers readers advice on addressing critical technology questions and winning business support forand involvement inDCM Two keys for DCM success Technology choices business buyin http://www.ebizq.net/topics/case_management/features/13305.html?rss http://www.ebizq.net/topics/case_management/features/13305.html?rss Fri, 06 Jan 2012 16:04:00 EST Designing a case management architecture is really more of a business challenge than a technology challenge according to ebizQ contributor Alan Earls In this feature he describes key considerations for designing a framework for improved collaboration capability Designing a DCM architecture that enhances collaboration http://www.ebizq.net/topics/case_management/features/13303.html?rss http://www.ebizq.net/topics/case_management/features/13303.html?rss Fri, 06 Jan 2012 15:49:00 EST In this feature ebizQ contributor Alan Earls describes key considerations for designing an effective case management architectureincluding how to build bridges that extend case management capability across the enterprise Crafting a DCM architecture Principles priorities and components http://www.ebizq.net/topics/case_management/features/13302.html?rss http://www.ebizq.net/topics/case_management/features/13302.html?rss Thu, 22 Dec 2011 07:00:00 EST In this feature ebizQ Site Editor Anne Stuart explains how collaboration empowers not only caseworkers and other information workers but its customers as well Collaboration The critical extra C in dynamic case management http://www.ebizq.net/topics/case_management/features/13295.html?rss http://www.ebizq.net/topics/case_management/features/13295.html?rss Wed, 21 Dec 2011 15:58:00 EST In this feature ebizQ contributor Alan Earls discusses practical aspects of combining dynamic case management and analytics zeroing in on common development and implementation issues Linking DCM and analytics for maximum impact http://www.ebizq.net/topics/case_management/features/13292.html?rss http://www.ebizq.net/topics/case_management/features/13292.html?rss Wed, 21 Dec 2011 14:58:00 EST Many companies are taking their dynamic case management DCM efforts to the next level by applying analytics technology In this feature ebizQ contributor Alan Earls offers practical advice for using analytics to glean insights from their case information Using analytics in DCM Techniques and tips for doing the job well http://www.ebizq.net/topics/case_management/features/13291.html?rss http://www.ebizq.net/topics/case_management/features/13291.html?rss Wed, 21 Dec 2011 12:28:00 EST In this feature ebizQ contributor Alan Earls introduces a growing trend the use analytics to enhance dynamic case management DCM and analytics Better togetherand better for customers too http://www.ebizq.net/topics/case_management/features/13290.html?rss http://www.ebizq.net/topics/case_management/features/13290.html?rss Wed, 21 Dec 2011 12:20:00 EST A growing number of companies are pairing their dynamic case management efforts with analytics technology to help detect patterns spot trends and gain other insights from case information Here ebizQ contributor Alan Earls offers expert advice on combining the two technologies for maximum benefits Try these tips for successfully using analytics in DCM http://www.ebizq.net/topics/case_management/features/13289.html?rss http://www.ebizq.net/topics/case_management/features/13289.html?rss Wed, 21 Dec 2011 07:00:00 EST In this feature ebizQ Contributor Lynn Haber walks readers through common myths and misconceptions about the business side of case managementand the realities behind each one The business side of case management Separating fact from fiction http://www.ebizq.net/topics/case_management/features/13293.html?rss http://www.ebizq.net/topics/case_management/features/13293.html?rss Wed, 21 Dec 2011 07:00:00 EST In this feature ebizQ Contributor Lynn Haber offers snapshots of how casemanagement initiatives added value and transformed organizations in three very different industries Reaping business value from case management Reallife examples http://www.ebizq.net/topics/case_management/features/13294.html?rss http://www.ebizq.net/topics/case_management/features/13294.html?rss Sun, 18 Dec 2011 22:51:00 EST In this feature ebizQ contributor Crystal Bedell introduces readers to five big case management challenges and offers expert advice for addressing each of them Hurdle these five common case management barriers http://www.ebizq.net/topics/case_management/features/13287.html?rss http://www.ebizq.net/topics/case_management/features/13287.html?rss Sun, 18 Dec 2011 22:07:00 EST Great case management results dont happen by magic and they dont even happen just by hard work Theyre often due to following proven best practices In this feature ebizQ contributor Crystal Bedell introduces readers to four triedandtrue guidelines for effective case management Want better outcomes in case management Follow this advice http://www.ebizq.net/topics/case_management/features/13286.html?rss http://www.ebizq.net/topics/case_management/features/13286.html?rss Fri, 16 Dec 2011 16:20:00 EST In this Q A ebizQ Editorial Director Hannah Smalltree speaks with Craig Le Clair vice president and principal analyst for Forrester Research on using case management technologies to rein in untamedor outofcontrolbusiness processes DCM takes the lead in domesticating untamed processes http://www.ebizq.net/topics/case_management/features/13285.html?rss http://www.ebizq.net/topics/case_management/features/13285.html?rss Fri, 18 Nov 2011 14:04:00 EST In this Q A ebizQs Peter Schooff speaks with wellknown industry analyst Neil WardDutton about trends and best practices in social networking and collaboration for case management Building bridges in case management Neil WardDutton explains http://www.ebizq.net/topics/case_management/features/13272.html?rss http://www.ebizq.net/topics/case_management/features/13272.html?rss Fri, 18 Nov 2011 13:40:00 EST In this Q A ebizQs Peter Schooff speaks with consultant Stephanie Quick about trends and hot technologies in collaboration social networking and dynamic case management Socialcollaborative trends in DCM Stephanie Quick explains http://www.ebizq.net/topics/case_management/features/13271.html?rss http://www.ebizq.net/topics/case_management/features/13271.html?rss Tue, 08 Nov 2011 07:00:00 EST In Part II of this series ebizQ contributor Alan Earls offers seven issues that must be addressed to use analytics in dynamic case management Try these tips for successfully combining analytics and DCM http://www.ebizq.net/topics/case_management/features/13267.html?rss http://www.ebizq.net/topics/case_management/features/13267.html?rss Thu, 03 Nov 2011 07:00:00 EST In Part I of this twopart series ebizQ contributor Alan Earls offers an introduction to the growing trend of using analytics for more effective dynamic case management DCM and analytics A combination with high value for customers http://www.ebizq.net/topics/case_management/features/13266.html?rss http://www.ebizq.net/topics/case_management/features/13266.html?rss Tue, 18 Oct 2011 07:00:00 EST ebizQ contributor Lynn Haber separates fact and fiction about dynamic case management Reality check Debunking myths and misconceptions about DCM http://www.ebizq.net/topics/case_management/features/13257.html?rss http://www.ebizq.net/topics/case_management/features/13257.html?rss Tue, 18 Oct 2011 07:00:00 EST ebizQ contributor Lynn Haber offers advice on gaining Clevel support for dynamic case management by emphasizing its benefits for todays information workers By enhancing knowledge work DCM generates new value for businesses http://www.ebizq.net/topics/case_management/features/13256.html?rss http://www.ebizq.net/topics/case_management/features/13256.html?rss Sat, 15 Oct 2011 07:00:00 EST ebizQ contributor Alan Earls discusses how DCM can serve as terrific tool for ironing out and improving problematic business processes DCM A valuable tool for tackling problematic business processes http://www.ebizq.net/topics/case_management/features/13254.html?rss http://www.ebizq.net/topics/case_management/features/13254.html?rss Sat, 15 Oct 2011 07:00:00 EST In this Q A consultant Thomas Olbrich speaks with ebizQs Peter Schooff on minimizing disruption in casemanagement initiatives Expert advice Managing change in case management http://www.ebizq.net/topics/case_management/features/13255.html?rss http://www.ebizq.net/topics/case_management/features/13255.html?rss Fri, 19 Aug 2011 07:00:00 EST In many ways wild processes represent the last real barrier to business process automation ebizQ Site Editor Anne Stuart discusses how to track down such processes and use dynamic case management to tame them DCM Todays tool of choice for subduing untamed processes http://www.ebizq.net/topics/case_management/features/13243.html?rss http://www.ebizq.net/topics/case_management/features/13243.html?rss Thu, 18 Aug 2011 07:00:00 EST Why should enterprises try to domesticate wild processes This guide introduces readers to dynamic case management defines untamed processes and explores such processes in the context of enterprise resource planning ERP and integration ebizQ Guide Use DCM to battle untamed processes http://www.ebizq.net/topics/case_management/features/13241.html?rss http://www.ebizq.net/topics/case_management/features/13241.html?rss Tue, 16 Aug 2011 07:00:00 EST In this feature ebizQ contributor Alan Earls explains how effective integration can help keep processes from running amok Use integration to rein in untamed processes http://www.ebizq.net/topics/case_management/features/13240.html?rss http://www.ebizq.net/topics/case_management/features/13240.html?rss Mon, 15 Aug 2011 07:00:00 EST ebizQ contributor Alan Earls shares some expert tips to use in dealing with untamed or outofcontrol business processes Quick tips Taming wild processes http://www.ebizq.net/topics/case_management/features/13237.html?rss http://www.ebizq.net/topics/case_management/features/13237.html?rss Fri, 12 Aug 2011 07:00:00 EST Outofcontrol processes can wreak havoc on enterprise resource planning systems But as ebizQ contributor Alan Earls explains dynamic case management can help rein in those rogue processes DCM helps control untamed processes in ERP systems http://www.ebizq.net/topics/case_management/features/13236.html?rss http://www.ebizq.net/topics/case_management/features/13236.html?rss Sat, 28 May 2011 07:00:00 EST In this feature ebizQ contributor Crystal Bedell describes key best practices and pitfalls for adopting dynamic case management in financialservices firms On the money DCM deployment in financial services http://www.ebizq.net/topics/case_management/features/13222.html?rss http://www.ebizq.net/topics/case_management/features/13222.html?rss Fri, 27 May 2011 07:00:00 EST In this feature ebizQ contributor Crystal Bedell outlines the chief benefits that financialservices firms can expect from dynamic case management DCM in financial services Bank on the benefits http://www.ebizq.net/topics/case_management/features/13221.html?rss http://www.ebizq.net/topics/case_management/features/13221.html?rss Thu, 26 May 2011 07:00:00 EST In this feature ebizQ contributor Crystal Bedell provides an overview of dynamic case managements growing importance in the financialservices industry Dynamic duo Dynamic case management and financial services http://www.ebizq.net/topics/case_management/features/13220.html?rss http://www.ebizq.net/topics/case_management/features/13220.html?rss Thu, 16 Dec 2010 07:00:00 EST In the final installment of this special report Alan Earls explains how learning about case management can help make knowledgecentric work more efficient and systematic Special Report Documentcentric BPM and the emergence of case management Part II http://www.ebizq.net/topics/case_management/features/13175.html?rss http://www.ebizq.net/topics/case_management/features/13175.html?rss Fri, 10 Dec 2010 07:00:00 EST Documentcentric BPM the original heart of BPM is still beating But as Alan Earls explains in Part I of this special report that beat may increasingly be marked by a different drummer case management Special Report Documentcentric BPM and the emergence of case management Part I http://www.ebizq.net/topics/case_management/features/13167.html?rss http://www.ebizq.net/topics/case_management/features/13167.html?rss Tue, 11 May 2010 07:00:00 EST Learn what the best practices are for ensuring a successful merge instant consolidation The Anatomy of a Salesforce CRM Org Merge http://www.ebizq.net/topics/saas/features/12581.html?rss http://www.ebizq.net/topics/saas/features/12581.html?rss Thu, 28 May 2009 13:02:00 EST A Business Case for a Modern Claims System looks at the underlying issues of legacy systems particularly claims management Options for dealing with the handicap of a legacy system are offered by examining the benefits and disadvantages of each strategy ultimately setting forth a business case for legacy replacement A Business Case for a Modern Claims System http://www.ebizq.net/topics/insurance/features/11359.html?rss http://www.ebizq.net/topics/insurance/features/11359.html?rss Mon, 16 Feb 2009 07:00:00 EST Investing in a flexible master data management MDM platform is a smarter way to cut IT costs during an economic downturn Seven Ways to Reduce IT Costs with MDM http://www.ebizq.net/topics/mdm/features/10976.html?rss http://www.ebizq.net/topics/mdm/features/10976.html?rss Mon, 02 Feb 2009 09:49:00 EST How sales and accounting managers can synchronize their data for better business process management Understanding Common Data Integration Challenges Can Improve BPM A SalesforceQuickbooks Integration Example http://www.ebizq.net/topics/business_service_management/features/10891.html?rss http://www.ebizq.net/topics/business_service_management/features/10891.html?rss Wed, 28 Jan 2009 07:00:00 EST If BPM systems are so perfectly aligned with processoriented organizations then why arent all businesses using them How Good Does a Process Definition Need to Be http://www.ebizq.net/topics/bpm/features/10910.html?rss http://www.ebizq.net/topics/bpm/features/10910.html?rss Tue, 27 Jan 2009 17:15:00 EST Most of us have read one of Price Pritchetts change management books at one point in our careers By leveraging his top leadership principles This feature applies them to insurance challenges Applying Price Pritchett To Insurance http://www.ebizq.net/topics/insurance/features/10912.html?rss http://www.ebizq.net/topics/insurance/features/10912.html?rss Mon, 19 Jan 2009 09:49:00 EST See examples of an Insurance Companys DaytoDay Policy Management Operations and how automatic document management can add value Using Document Management for Issuing Policies http://www.ebizq.net/topics/insurance/features/10869.html?rss http://www.ebizq.net/topics/insurance/features/10869.html?rss Thu, 08 Jan 2009 07:00:00 EST Transaction management technologies allow companies to guarantee the interoperability of their SOA environments ensuring bottomline profitability is sustained through greater agility reduced infrastructure cost and streamlined operational efficiency Manage the Health of Your SOA with Transaction Monitoring http://www.ebizq.net/topics/soa_security/features/10823.html?rss http://www.ebizq.net/topics/soa_security/features/10823.html?rss Mon, 29 Dec 2008 07:00:00 EST Properly implemented business transaction management BTM can help eliminate one of the biggest problems within IT costly application outages The Real Cost of Application Outages http://www.ebizq.net/topics/security/features/10783.html?rss http://www.ebizq.net/topics/security/features/10783.html?rss Mon, 29 Dec 2008 07:00:00 EST Why have enterprises started choosing digital asset management DAM over ECM solutions The Case for Digital Asset Management http://www.ebizq.net/topics/web_content_management/features/10782.html?rss http://www.ebizq.net/topics/web_content_management/features/10782.html?rss Tue, 23 Dec 2008 07:16:00 EST BPM lookback Some of the names were new and the software is getting closer to where you want it to be The Business Process Management Software Landscape http://www.ebizq.net/topics/bpm/features/10774.html?rss http://www.ebizq.net/topics/bpm/features/10774.html?rss Mon, 15 Dec 2008 07:00:00 EST In an economic recession customer retention is more important to businesses than ever This combined with cost reduction pressure will drive customer service and knowledge management adoption trends in Predictions in Customer Service and Contact Center Knowledge Management http://www.ebizq.net/topics/crm_int/features/10735.html?rss http://www.ebizq.net/topics/crm_int/features/10735.html?rss Thu, 11 Dec 2008 07:30:00 EST While many SOA projects may be executing flawlessly with modular standardized services its time to start looking at the data thats flowing through these architectures Often its flawed outdated or simply outofsynch information Enterprise Data Hairballs May Clog SOA Will SOA Itself Help Unravel Problems http://www.ebizq.net/topics/not_found/features/10724.html?rss http://www.ebizq.net/topics/not_found/features/10724.html?rss Wed, 22 Oct 2008 07:00:00 EST Integrating BPM and CEP gives you intelligent business processes that can react to rapidly changing business conditions with continuous visibility Building The Instantly Responsive Enterprise http://www.ebizq.net/topics/cep/features/10479.html?rss http://www.ebizq.net/topics/cep/features/10479.html?rss Mon, 20 Oct 2008 07:00:00 EST Heres how to protect your information on both sides of the wall Enabling Business Through Strong Authentication http://www.ebizq.net/topics/soa_security/features/10455.html?rss http://www.ebizq.net/topics/soa_security/features/10455.html?rss Wed, 08 Oct 2008 07:39:00 EST Taking the time to reevaluate and realign your business processes can pay big dividends Aligning Strategy with Business Processes http://www.ebizq.net/topics/human_centric_bpm/features/10378.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/10378.html?rss Mon, 22 Sep 2008 07:00:00 EST Facing an increasingly sophisticated threat landscape with fewer resources companies are partnering with managed security services providers MSSPs to maximize their security investments Threat Management for Less Try MSSP http://www.ebizq.net/topics/soa_security/features/10252.html?rss http://www.ebizq.net/topics/soa_security/features/10252.html?rss Wed, 17 Sep 2008 07:00:00 EST According to Forrester Research were in the initial phases of a major technology growth wave called IT everywhere and heres what you need to know about it Emerging Technology Trends CIOs Should Care About http://www.ebizq.net/topics/human_centric_bpm/features/10264.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/10264.html?rss Mon, 15 Sep 2008 07:00:00 EST Enduser experience and performance management EPM solutions capture a complete picture of enduser behavior allowing organizations to see when employees are working effectively efficiently and compliantly and when theyre not How to Highlight Performance Shortfalls With EndUser Intelligence http://www.ebizq.net/topics/operational_bi/features/10222.html?rss http://www.ebizq.net/topics/operational_bi/features/10222.html?rss Wed, 10 Sep 2008 04:00:00 EST BPM can play an important role in an enterprises IT or SOA governance strategy but only if BPM also plays a key role in the enterprises overall strategy Do You Need BPM for SOA Governance http://www.ebizq.net/topics/bpm/features/10218.html?rss http://www.ebizq.net/topics/bpm/features/10218.html?rss Mon, 08 Sep 2008 07:00:00 EST Companies are finally seeing that by becoming more predictive in several key areas of the business they can identify and eliminate many problems before they ever occur Predictive Analytics The BI Crystal Ball http://www.ebizq.net/topics/operational_bi/features/10203.html?rss http://www.ebizq.net/topics/operational_bi/features/10203.html?rss Thu, 04 Sep 2008 14:26:00 EST The insurance industrys traditional business drivers have guided it through war catastrophe and economic boom and busts but today there are new influences that will require a whole new set of tools Insurance Business Drivers and Top Influencers http://www.ebizq.net/topics/insurance/features/10195.html?rss http://www.ebizq.net/topics/insurance/features/10195.html?rss Wed, 27 Aug 2008 15:01:00 EST SOA Governance Quick Guide Case Studies http://www.ebizq.net/topics/soa_security/features/10169.html?rss http://www.ebizq.net/topics/soa_security/features/10169.html?rss Tue, 19 Aug 2008 12:19:00 EST By making the right IT choices the soft market of the PC industry has managed to avoid the historic trend of industrywide underwriting losses Property Casualty Markets Riding the Waves or Flattening the Curve http://www.ebizq.net/topics/insurance/features/10111.html?rss http://www.ebizq.net/topics/insurance/features/10111.html?rss Fri, 15 Aug 2008 16:05:00 EST No two master data management journeys are the same but achieving MDM success can yield big rewards for your enterprise The Right and Wrong Way to MDM http://www.ebizq.net/topics/bi/features/10104.html?rss http://www.ebizq.net/topics/bi/features/10104.html?rss Wed, 13 Aug 2008 07:00:00 EST In June Adobe Systems chose Alfresco for BPM The Group gives its take on this noteworthy move Adobe Goes Alfresco Over Content Management http://www.ebizq.net/topics/bpm/features/10088.html?rss http://www.ebizq.net/topics/bpm/features/10088.html?rss Mon, 11 Aug 2008 07:00:00 EST Single signon SSO has grown into an affordable easytoimplement solution that can strengthen security while improving employee productivity SOS Over Password Problems Call on SSO http://www.ebizq.net/topics/soa_security/features/10063.html?rss http://www.ebizq.net/topics/soa_security/features/10063.html?rss Mon, 04 Aug 2008 07:00:00 EST Whatever software solution you are looking for its always good to know what steps to take to make sure you get the most out of that solution How to Be a Good IT Customer http://www.ebizq.net/topics/human_centric_bpm/features/9924.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/9924.html?rss Thu, 31 Jul 2008 07:00:00 EST According to RFG unless IT executives fully understand the management complexities associated with SOAs and virtualization the technologies will bring businesses to a dead halt Virtualization SOAs and Management Miasma http://www.ebizq.net/topics/soa/features/10010.html?rss http://www.ebizq.net/topics/soa/features/10010.html?rss Wed, 30 Jul 2008 07:00:00 EST BPM is transforming the financial services sector with features designed specifically for banks insurers and other financial functions BPM Changes the Game for Financial Services http://www.ebizq.net/topics/bpm/features/9979.html?rss http://www.ebizq.net/topics/bpm/features/9979.html?rss Mon, 28 Jul 2008 07:00:00 EST Customer relationship management issues can be traced to a common source ineffective business processes involving human communication Heres how to overcome them Creating Business Value with CRM Processes http://www.ebizq.net/topics/operational_bi/features/9985.html?rss http://www.ebizq.net/topics/operational_bi/features/9985.html?rss Mon, 28 Jul 2008 07:00:00 EST Web brings great opportunities for communicating collaborating and sharing information in real time but these advantages come with some very real risks Fight Back Against Web Threats http://www.ebizq.net/topics/soa_security/features/9986.html?rss http://www.ebizq.net/topics/soa_security/features/9986.html?rss Thu, 24 Jul 2008 07:00:00 EST Tough economic times have made mergers and acquisitions an attractive business option to gain market share but there are some key issues business and IT must take into account The ABCs of Mergers and Acquisitions http://www.ebizq.net/topics/saas/features/9969.html?rss http://www.ebizq.net/topics/saas/features/9969.html?rss Wed, 16 Jul 2008 07:00:00 EST Tony Baers take on Oracles plans for BEA and the big unanswered question what will become of Weblogic What Will Become of Weblogic Under Oracle http://www.ebizq.net/topics/bpm/features/9923.html?rss http://www.ebizq.net/topics/bpm/features/9923.html?rss Thu, 10 Jul 2008 07:00:00 EST AMR Research reports the SOA software and services market is growing rapidly and predicts that SOA will soon become a core requirement for most projects SOA Market to Hit B in http://www.ebizq.net/topics/soa_security/features/9889.html?rss http://www.ebizq.net/topics/soa_security/features/9889.html?rss Tue, 08 Jul 2008 01:38:00 EST There are very few true OSS community efforts focusing on MDM but most of the major OSS leaders such as Red Hat have MDM efforts underway Open Source in Master Data Management Leaders Lead the Way http://www.ebizq.net/topics/open_source/features/9881.html?rss http://www.ebizq.net/topics/open_source/features/9881.html?rss Mon, 07 Jul 2008 07:00:00 EST Before implementing a master data governance program ask yourself these seven key questions Seven Critical Questions for MDM Success http://www.ebizq.net/topics/mdm/features/9865.html?rss http://www.ebizq.net/topics/mdm/features/9865.html?rss Wed, 02 Jul 2008 07:00:00 EST Aberdeen findings show that the top pressure driving enterprise organizations is the need to support new agile business processes Thats where implementing BPM and SOA can help by reducing costs improving management visibility and decentralizing decision making Aligning IT to Business Processes How BPM is Complementing ERP http://www.ebizq.net/topics/human_centric_bpm/features/9864.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/9864.html?rss Wed, 25 Jun 2008 14:49:00 EST Premium Content from the Group Acquisition activity has slowed down considerably in SOA over the past two years but is the time now ripe for SOA industry consolidation Is SOA Management Primed for More Consolidation http://www.ebizq.net/topics/soa/features/9825.html?rss http://www.ebizq.net/topics/soa/features/9825.html?rss Mon, 23 Jun 2008 07:50:00 EST In the continuous battle to outperform the competition adding data quality to performance management initiatives is one of the ways organizations are using to beat the competition Three Trends Around Data Quality for Performance Management http://www.ebizq.net/topics/bi/features/9770.html?rss http://www.ebizq.net/topics/bi/features/9770.html?rss Tue, 17 Jun 2008 16:23:00 EST With BPM a key to competitiveness organizations must also learn to manage the time and effort their employees engage in one of the hardest things to measure and processthinking Will BPM Ever Master the Human Element http://www.ebizq.net/topics/biz_opt/features/9780.html?rss http://www.ebizq.net/topics/biz_opt/features/9780.html?rss Mon, 16 Jun 2008 07:00:00 EST With the growing costs and complexities of traditional BI solutions it might be time to consider a powerful alternative Report Mining Say Goodbye to BI Complexites With Report Mining http://www.ebizq.net/topics/bi/features/9753.html?rss http://www.ebizq.net/topics/bi/features/9753.html?rss Mon, 16 Jun 2008 07:00:00 EST The identity provisioning system that was once primarily about cost cutting and efficiency can now also include an improved security posture and reduced risk Value Adding Security to the ROI of Identity Management http://www.ebizq.net/topics/soa_security/features/9754.html?rss http://www.ebizq.net/topics/soa_security/features/9754.html?rss Wed, 04 Jun 2008 07:00:00 EST Business Process Management is meaningless without management discipline to achieve effective processes BPM Discipline is Key to Achieving Competitive Advantage Part II of II http://www.ebizq.net/topics/human_centric_bpm/features/9647.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/9647.html?rss Mon, 02 Jun 2008 07:00:00 EST Even with a muchhyped ITGRC organizations are still at risk for costly security breaches But Wheres the Security http://www.ebizq.net/topics/soa_security/features/9667.html?rss http://www.ebizq.net/topics/soa_security/features/9667.html?rss Wed, 28 May 2008 07:00:00 EST Business Process Management is meaningless without management discipline to achieve effective processes BPM Discipline is Key to Achieving Competitive Advantage Part I of II http://www.ebizq.net/topics/human_centric_bpm/features/9646.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/9646.html?rss Fri, 23 May 2008 07:40:00 EST Data quality directly affects where you are as a company where you need to be and how youre going to get there Garbage In Garbage Out Time to Take Out the Data Garbage http://www.ebizq.net/topics/bi/features/9635.html?rss http://www.ebizq.net/topics/bi/features/9635.html?rss Mon, 19 May 2008 07:41:00 EST David Kelly explains that forwardlooking organizations need to have disaster recovery plans in place for when systems are down or critical business assets are unavailable Data Warehouses and Disaster Recovery http://www.ebizq.net/topics/scm/features/9593.html?rss http://www.ebizq.net/topics/scm/features/9593.html?rss Mon, 12 May 2008 07:00:00 EST Premium Content from the Group QAD picked up FullTilt Solutions product information management PIM unit last week for its offering in the area of productrelated master data management MDM a key component in delivering Internetenabled ecommerce QAD Buys FullTilt for Master Data Management http://www.ebizq.net/topics/mdm/features/9534.html?rss http://www.ebizq.net/topics/mdm/features/9534.html?rss Mon, 12 May 2008 07:00:00 EST End users represent a significant threat to your corporate security and data Heres how to neutralize that threat The Biggest Security Threat for End Users http://www.ebizq.net/topics/soa_security/features/9553.html?rss http://www.ebizq.net/topics/soa_security/features/9553.html?rss Tue, 06 May 2008 07:00:00 EST While virtual machines and server consolidation provides impressive and immediate ROI it does not come without its challenges The Importance of Virtualization Lifecycle Management for Enterprises http://www.ebizq.net/topics/virtualization/features/9370.html?rss http://www.ebizq.net/topics/virtualization/features/9370.html?rss Wed, 30 Apr 2008 06:30:00 EST A truly successful BPM system acts as an extension of a business managers brain It delivers process management intelligence contributing to informed real time decisions How Real Time Analytics Delivers Significantly Better BPM http://www.ebizq.net/topics/human_centric_bpm/features/9480.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/9480.html?rss Wed, 23 Apr 2008 07:00:00 EST ebizQ Premium Content Forrester uncovered best practices in five areas of BPM after interviewing vendors and numerous users Forrester Research Centers of Excellence for BPM http://www.ebizq.net/topics/human_centric_bpm/features/9406.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/9406.html?rss Mon, 21 Apr 2008 07:00:00 EST David Kelly muses on how to address the wide range of business changes and challenges that we have these days from economic evolution to globalization Is Governance the Silver Bullet of Agility http://www.ebizq.net/topics/soa_governance/features/9391.html?rss http://www.ebizq.net/topics/soa_governance/features/9391.html?rss Thu, 17 Apr 2008 07:54:00 EST Complex event processing software is powering a new generation of applications that enables companies to make faster decisions and execute more effective actions The Year of CEP http://www.ebizq.net/topics/operational_bi/features/9409.html?rss http://www.ebizq.net/topics/operational_bi/features/9409.html?rss Mon, 31 Mar 2008 07:00:00 EST Enterprises must breakout of the reactive mode with access compliance in order to deal with the new risks arising out of the new collaborative work environments Achieving Real Results on the Road to Access Compliance http://www.ebizq.net/topics/security/features/9215.html?rss http://www.ebizq.net/topics/security/features/9215.html?rss Thu, 27 Mar 2008 07:00:00 EST Forresters Larry Fulton explains how lifecycle management can ensure that your SOA delivers the highest possible business value over time Understanding SOA Service LifeCycle Management http://www.ebizq.net/topics/soa/features/9061.html?rss http://www.ebizq.net/topics/soa/features/9061.html?rss Tue, 25 Mar 2008 07:00:00 EST How are IT staffs expected to combine business to business business to consumer and other ecommerce processes outside the firewall BPM Its Not Just About Integration Engines Anymore http://www.ebizq.net/topics/bpm/features/9231.html?rss http://www.ebizq.net/topics/bpm/features/9231.html?rss Mon, 24 Mar 2008 07:00:00 EST The three major security challenges facing companies today Security Threats Straight Ahead http://www.ebizq.net/topics/soa_security/features/9216.html?rss http://www.ebizq.net/topics/soa_security/features/9216.html?rss Wed, 19 Mar 2008 11:51:00 EST Were not really alarmed by Lombardis slowing growth rate Its hard for any company to maintain tripledigit growth as its business grows larger and Lombardis business remains healthy enough But we wonder if there are that many large business process management BPM suite deals remain for Lombardi or any company to win in this space Group Lombardis Business Remains Healthy Enough http://www.ebizq.net/topics/human_centric_bpm/features/9202.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/9202.html?rss Mon, 17 Mar 2008 07:00:00 EST Network Access Control has become an essential element in businesses security arsenal Heres how to optimize your NAC deployment What You Need to Know About Access Control http://www.ebizq.net/topics/soa_security/features/9165.html?rss http://www.ebizq.net/topics/soa_security/features/9165.html?rss Wed, 12 Mar 2008 07:00:00 EST BPM suites should be capable of modeling and processing for both workflow and data intensive processes Pushing BPM to the Extreme http://www.ebizq.net/topics/human_centric_bpm/features/9102.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/9102.html?rss Wed, 12 Mar 2008 07:00:00 EST The union of the BPM and SaaS presents new costeffective ways for organizations of any size to deploy custom business applications in a highlyresponsive collaborative Enterprise environment Peanut Butter and Jelly Wine and Cheese BPM and SaaS http://www.ebizq.net/topics/human_centric_bpm/features/9148.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/9148.html?rss Mon, 10 Mar 2008 07:00:00 EST Heres how to make sure your Master Data Management project doesnt get stuck at the starting line Avoiding Master Data Management False Starts http://www.ebizq.net/topics/mdm/features/9121.html?rss http://www.ebizq.net/topics/mdm/features/9121.html?rss Wed, 05 Mar 2008 07:00:00 EST Two factors have slowed user acceptance of business process management middleware too few features and too many standards Whats Holding Up BPM Acceptance http://www.ebizq.net/topics/bpm/features/9068.html?rss http://www.ebizq.net/topics/bpm/features/9068.html?rss Thu, 28 Feb 2008 07:11:00 EST Properly executed data services can provide the link that unifies conventional data systems with the many strengths of SOA The Case for Enterprise Data Services in SOA http://www.ebizq.net/topics/soa_security/features/9011.html?rss http://www.ebizq.net/topics/soa_security/features/9011.html?rss Mon, 25 Feb 2008 07:00:00 EST Identity is the single common thread that permeates every application in a modern company which is why these five trends are essential to every enterprise and industry Five Critical Trends for Identity and Access Management http://www.ebizq.net/topics/soa_security/features/9024.html?rss http://www.ebizq.net/topics/soa_security/features/9024.html?rss Wed, 20 Feb 2008 07:00:00 EST Tony Baer reports The founder of IDSScheer talked of the parallels between playing jazz with managing an organization and embedding robust business processes BPM and All That Jazz http://www.ebizq.net/topics/bpm/features/8987.html?rss http://www.ebizq.net/topics/bpm/features/8987.html?rss Mon, 18 Feb 2008 07:00:00 EST As the French bank proved all it takes is a single person with the wrong access Heres how to protect your enterprise How Not to Manage Access Like Societe Generale http://www.ebizq.net/topics/web_services/features/8966.html?rss http://www.ebizq.net/topics/web_services/features/8966.html?rss Tue, 12 Feb 2008 07:00:00 EST Using lessons from the Super Bowl to get your IT systems and personnel performing at their very best Building an Unbeatable IT Team http://www.ebizq.net/topics/ind_sol/features/8923.html?rss http://www.ebizq.net/topics/ind_sol/features/8923.html?rss Mon, 11 Feb 2008 07:00:00 EST While its impossible to eliminate all security risks heres how organizations can manage their risks proactively Managing IT Risk Effectively http://www.ebizq.net/topics/soa_security/features/8924.html?rss http://www.ebizq.net/topics/soa_security/features/8924.html?rss Tue, 29 Jan 2008 07:00:00 EST Part of ebizQs coverage of trends for Jim Sinur says that the search for a high performing workplace is this years common theme BPM Themes For http://www.ebizq.net/topics/bpm/features/8860.html?rss http://www.ebizq.net/topics/bpm/features/8860.html?rss Fri, 25 Jan 2008 07:00:00 EST The convergence of document publishing processes and application development The Document as Application http://www.ebizq.net/topics/ecm/features/8841.html?rss http://www.ebizq.net/topics/ecm/features/8841.html?rss Thu, 24 Jan 2008 07:00:00 EST Part of ebizQs coverage of trends for With agile and flexible service and systems that can help deliver them customer interactions can become positive memorable experiences at every touch point ServiceOriented Customer Interaction Management http://www.ebizq.net/topics/soa_security/features/8830.html?rss http://www.ebizq.net/topics/soa_security/features/8830.html?rss Wed, 23 Jan 2008 07:00:00 EST Part of ebizQs coverage of trends for Rules management systems can costeffectively accelerate and optimize processes The Silver Bullet of BPM http://www.ebizq.net/topics/human_centric_bpm/features/8855.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/8855.html?rss Mon, 21 Jan 2008 07:45:00 EST Identity management is still the bouncer guarding the door but given the right tools todays bouncer has as much brain power as brawn Identity Management No Longer Just the Bouncer at the Door http://www.ebizq.net/topics/security/features/8843.html?rss http://www.ebizq.net/topics/security/features/8843.html?rss Wed, 16 Jan 2008 07:13:00 EST Open source integration server software can be as important to external EAIBPM as OSS applicationweb server software is to internal application integration Can OSS Integration Server Software Enable EAIBPM http://www.ebizq.net/topics/bpm/features/8804.html?rss http://www.ebizq.net/topics/bpm/features/8804.html?rss Fri, 04 Jan 2008 07:00:00 EST David Kelly says applications have traditionally been designed from the perspective of the IT manager not the end user Application Management Consider the End User http://www.ebizq.net/topics/alm/features/8763.html?rss http://www.ebizq.net/topics/alm/features/8763.html?rss Wed, 02 Jan 2008 07:00:00 EST Using Performance Management companies can align their operational and financial information internal processes and strategic goals to build a considerable competitive advantage Data Quality The First Metric That Matters for Performance Management Success http://www.ebizq.net/topics/bpm/features/8765.html?rss http://www.ebizq.net/topics/bpm/features/8765.html?rss Fri, 28 Dec 2007 07:00:00 EST Keith HarrisonBroninski says unrestricted use of BPM in its current form has the potential to lay waste to healthy workplaces worldwide A Look Back at BPM and the Failure of IT Infrastructure http://www.ebizq.net/topics/biz_opt/features/8497.html?rss http://www.ebizq.net/topics/biz_opt/features/8497.html?rss Wed, 19 Dec 2007 07:00:00 EST Keith HarrisonBroninski delves into the similiarities between business processes and Gaudis architecture while wishing happy holidays to all Processes and Classical Architecture http://www.ebizq.net/topics/biz_opt/features/8759.html?rss http://www.ebizq.net/topics/biz_opt/features/8759.html?rss Mon, 17 Dec 2007 07:00:00 EST Dave Kelly gives a real world example of how difficult it is to assess the performance of performance management tools How Do You Do QA for Perfomance Management http://www.ebizq.net/topics/bi/features/8743.html?rss http://www.ebizq.net/topics/bi/features/8743.html?rss Mon, 10 Dec 2007 07:00:00 EST There are growing customer expectations for more powerful highly scalable architectures that run across these new topologies and deliver more business volume and velocity Technology Trends for Data Management Predictions http://www.ebizq.net/topics/scm/features/8721.html?rss http://www.ebizq.net/topics/scm/features/8721.html?rss Mon, 10 Dec 2007 07:00:00 EST It is conventional IT market wisdom that there is four to ten times as much unstructured data as structured data in enterprises and other organizations OSS to the rescue How Open Source Software Can Bring Structure to Unstructured Data http://www.ebizq.net/topics/open_source/features/8725.html?rss http://www.ebizq.net/topics/open_source/features/8725.html?rss Wed, 05 Dec 2007 07:00:00 EST The emergence of Complex Event Processing and the growing takeup of BPM and BAM calls into question whether we should treat BI as a standalone solution Can Intel Be Separated From Process http://www.ebizq.net/topics/bpm/features/8718.html?rss http://www.ebizq.net/topics/bpm/features/8718.html?rss Wed, 28 Nov 2007 12:35:00 EST Youve heard of objectbased computing SOA BPM and BI but what about eventdriven computing Key Requirements for EventDriven BPM and SOA http://www.ebizq.net/topics/human_centric_bpm/features/8700.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/8700.html?rss Fri, 16 Nov 2007 18:12:00 EST These steps will get you closer to PCIDSS compliance PCI Compliance Thwarts Data Grinch http://www.ebizq.net/topics/ind_sol/features/8665.html?rss http://www.ebizq.net/topics/ind_sol/features/8665.html?rss Wed, 14 Nov 2007 07:00:00 EST Never fear David Linthicum is here to get you out Are You in SOA Project Hell http://www.ebizq.net/topics/soa_management/features/8649.html?rss http://www.ebizq.net/topics/soa_management/features/8649.html?rss Tue, 13 Nov 2007 16:00:00 EST In this ebizQ premium content Forresters Ken Vollmer talks about choosing a comprehensive SOAbased framework for BPM and integration The IntegrationCentric Business Process Management Suite http://www.ebizq.net/topics/human_centric_bpm/features/8659.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/8659.html?rss Wed, 07 Nov 2007 07:00:00 EST Tony Baer has started to see more evidence of the growing reach of BPM vendors BPM Land Grab http://www.ebizq.net/topics/bpm/features/8637.html?rss http://www.ebizq.net/topics/bpm/features/8637.html?rss Mon, 05 Nov 2007 07:00:00 EST These Signs Will Keep You Compliant and Help Head Off Future Security Issues Signs You May be Violating Security Compliance Regulations http://www.ebizq.net/topics/ind_sol/features/8630.html?rss http://www.ebizq.net/topics/ind_sol/features/8630.html?rss Wed, 17 Oct 2007 08:05:00 EST In the ondemand world the pendulum swings all processes toward the goal of pleasing the customer Making Customers Happy http://www.ebizq.net/topics/real_time_enterprise/features/8567.html?rss http://www.ebizq.net/topics/real_time_enterprise/features/8567.html?rss Wed, 10 Oct 2007 07:00:00 EST Tony Baer describes SAPs plans for a BPM offering SAP Direct Dials BPM http://www.ebizq.net/topics/bpm/features/8545.html?rss http://www.ebizq.net/topics/bpm/features/8545.html?rss Mon, 08 Oct 2007 11:10:00 EST An effective portfolio management solution distills the vast amounts of data to which one has access so that people can get a complete picture when they need it A Degree View of the Business http://www.ebizq.net/topics/operational_bi/features/8539.html?rss http://www.ebizq.net/topics/operational_bi/features/8539.html?rss Thu, 04 Oct 2007 07:00:00 EST Serviceoriented enterprise networks can help us achieve the vision of effortlessly exchanging information between employees along with partners and customers Unified Communications with a ServiceOriented Network Architecture http://www.ebizq.net/topics/network_security/features/8526.html?rss http://www.ebizq.net/topics/network_security/features/8526.html?rss Wed, 03 Oct 2007 07:00:00 EST Can the majority of challenges companies face be traced to process problems BPM Critical for ISVs http://www.ebizq.net/topics/human_centric_bpm/features/8523.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/8523.html?rss Wed, 19 Sep 2007 07:00:00 EST The Groups Dennis Callaghan A growing European customer base introduction of a SaaS offering and extensive partner relationships have Lombardi primed for growth as it ponders an IPO Lombardi Emerges as BPM Success Story http://www.ebizq.net/topics/human_centric_bpm/features/8479.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/8479.html?rss Wed, 12 Sep 2007 07:00:00 EST Because business rules trigger critical decisions and an organizations mission is achieved through the use of business processes both need to be thoughtfully captured and preserved BPM A Rules Approach http://www.ebizq.net/topics/human_centric_bpm/features/8436.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/8436.html?rss Thu, 23 Aug 2007 10:48:00 EST Alfrescos John Newton says his companys products provide a low cost costeffective alternative to other ECM solutions Dennis Byrons Open Source Series Talking to Alfresco http://www.ebizq.net/topics/open_source/features/8393.html?rss http://www.ebizq.net/topics/open_source/features/8393.html?rss Wed, 22 Aug 2007 07:00:00 EST Michael Dortch reminds us that effective IT decisions must be made within a context defined by effective business processes Back to BPM Basics http://www.ebizq.net/topics/biz_opt/features/8387.html?rss http://www.ebizq.net/topics/biz_opt/features/8387.html?rss Mon, 06 Aug 2007 07:00:00 EST Before deciding to build or buy a company should answer specific questions about how it uses its data Master Data Management Systems Build or Buy http://www.ebizq.net/topics/mdm/features/8324.html?rss http://www.ebizq.net/topics/mdm/features/8324.html?rss Wed, 01 Aug 2007 07:00:00 EST AMR Researchs Bill Swanton says companies considering BPM need to think through how they are going to get started and how much they will embrace the concepts over time Business Process Management Vitamins Versus Aspirin http://www.ebizq.net/topics/human_centric_bpm/features/8315.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/8315.html?rss Mon, 16 Jul 2007 11:38:00 EST The storage network is key to any enterprise which makes it one of the primary targets for malicious attacks Key Tips For Securing Your Storage Network http://www.ebizq.net/topics/soa_security/features/8249.html?rss http://www.ebizq.net/topics/soa_security/features/8249.html?rss Wed, 11 Jul 2007 07:00:00 EST People who needs BPEL Jon Pyke on BPELPeople http://www.ebizq.net/topics/human_centric_bpm/features/8230.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/8230.html?rss Tue, 03 Jul 2007 09:17:00 EST Now that the BPELPeople specification has finally been released it is important to clarify exactly what it covers and what it doesnt cover Keith HarrisonBroninski on BPELPeople http://www.ebizq.net/topics/biz_opt/features/8203.html?rss http://www.ebizq.net/topics/biz_opt/features/8203.html?rss Mon, 02 Jul 2007 07:00:00 EST Is outsourcing no longer just a cost reduction tool but a powerful way to reengineer operations and accelerate strategic business transformation The Business Case for Intelligent Enterprise Content Management http://www.ebizq.net/topics/operational_bi/features/8200.html?rss http://www.ebizq.net/topics/operational_bi/features/8200.html?rss Wed, 27 Jun 2007 07:00:00 EST Peter Fingar makes the economic and social case for business process management Its the Global Economy Stupid http://www.ebizq.net/topics/human_centric_bpm/features/8188.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/8188.html?rss Wed, 20 Jun 2007 07:00:00 EST Using business process management best practices such as incremental iterative change and carefully built user interfaces Lufthansas success represents an example for BPM practitioners to study Forrester Lufthansa Transforms With BPM http://www.ebizq.net/topics/bpm/features/8155.html?rss http://www.ebizq.net/topics/bpm/features/8155.html?rss Wed, 13 Jun 2007 07:00:00 EST How business process management and serviceoriented architectures can reciprocally leverage the assets of one another Leveraging BPM on an SOA Foundation http://www.ebizq.net/topics/human_centric_bpm/features/8136.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/8136.html?rss Wed, 06 Jun 2007 07:00:00 EST ebizQs IT Directions BloggerHuman Interaction Management pioneer Keith HarrisonBroninski gives us a taste of how to deal with the inevitable changes that inevitably occur in software and process development Dealing with Process Change http://www.ebizq.net/topics/biz_opt/features/8115.html?rss http://www.ebizq.net/topics/biz_opt/features/8115.html?rss Wed, 30 May 2007 06:20:00 EST RFGs Michael Dortch says that while many companies have BPM plans in place many of these same companies have little to no accurate information about the business processes currently in use Capturing and Documenting Business Processes http://www.ebizq.net/topics/bpm/features/8086.html?rss http://www.ebizq.net/topics/bpm/features/8086.html?rss Wed, 23 May 2007 07:00:00 EST Using BPM and a common IT service management solution to bridge the gap between IT and business Bridging the Gap Between IT and Business http://www.ebizq.net/topics/human_centric_bpm/features/8032.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/8032.html?rss Mon, 21 May 2007 07:00:00 EST New security solutions are more strategic since they unify information from many disparate silos of information to automatically connect the dots through endtoend correlation and policy management IT Security Reloaded http://www.ebizq.net/topics/soa_security/features/8049.html?rss http://www.ebizq.net/topics/soa_security/features/8049.html?rss Wed, 09 May 2007 11:28:00 EST AMR Researchs John Hagerty talks about SAPs acquisition of OutlookSoft in this ebizQ gold club analysis SAP Makes Performance Management Move http://www.ebizq.net/topics/operational_bi/features/8019.html?rss http://www.ebizq.net/topics/operational_bi/features/8019.html?rss Wed, 09 May 2007 07:20:00 EST Dave Kelly asks Do you want fries with that Supersized BPM http://www.ebizq.net/topics/bpm/features/8005.html?rss http://www.ebizq.net/topics/bpm/features/8005.html?rss Wed, 18 Apr 2007 07:00:00 EST ebizQs Dave Kelly explains the gap between BPM goals and implementation highlighting the difference between what you want to do and what youre actually going to do The BPM Gap http://www.ebizq.net/topics/bpm/features/7924.html?rss http://www.ebizq.net/topics/bpm/features/7924.html?rss Wed, 04 Apr 2007 07:00:00 EST If you have difficult decisions to make about technology implementation for an enterprise backbone take a look into the future BPM and the Future of Programming http://www.ebizq.net/topics/biz_opt/features/7869.html?rss http://www.ebizq.net/topics/biz_opt/features/7869.html?rss Wed, 21 Mar 2007 07:00:00 EST Jon Pyke of the Workflow Management Coalition says XPDL is a proven stable format for process design interchange that has so far avoided standards hype Is XPDL the Silent Workhorse of BPM http://www.ebizq.net/topics/human_centric_bpm/features/7852.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7852.html?rss Wed, 14 Mar 2007 07:00:00 EST AMRs premiere analyst on the consolidation that has finally come to the business intelligenceperformance management market Bruce Richardson on OracleHyperion http://www.ebizq.net/topics/operational_bi/features/7826.html?rss http://www.ebizq.net/topics/operational_bi/features/7826.html?rss Mon, 12 Mar 2007 07:00:00 EST Forget conventional wisdom Modern encryption technology is ideal for privacy applications Enabling DataCentric Security http://www.ebizq.net/topics/soa_security/features/7818.html?rss http://www.ebizq.net/topics/soa_security/features/7818.html?rss Wed, 07 Mar 2007 08:16:00 EST ebizQs Dave Kelly predicts that will be a significant year for the widespread adoption and use of BPM technologies A Look at the BPM Market http://www.ebizq.net/topics/bpm/features/7590.html?rss http://www.ebizq.net/topics/bpm/features/7590.html?rss Mon, 26 Feb 2007 07:00:00 EST Using change management to build a reliable business continuity plan Beyond Disaster Recovery http://www.ebizq.net/topics/soa_security/features/7654.html?rss http://www.ebizq.net/topics/soa_security/features/7654.html?rss Wed, 21 Feb 2007 07:00:00 EST Keith HarrisonBroninski discusses how to integrate organizational management with the IT backbone Taming the Minotaur http://www.ebizq.net/topics/biz_opt/features/7719.html?rss http://www.ebizq.net/topics/biz_opt/features/7719.html?rss Mon, 05 Feb 2007 07:00:00 EST Eliminating insider threats as an essential security measure Keeping the Fox Out of the Hen House http://www.ebizq.net/topics/soa_security/features/7624.html?rss http://www.ebizq.net/topics/soa_security/features/7624.html?rss Fri, 26 Jan 2007 07:10:00 EST RFG proposes the Missing Link for BPM IPLM and SOAs and makes specific recommmendations for IT decision makers Business Knowledge Management Part II of II http://www.ebizq.net/topics/biz_opt/features/7639.html?rss http://www.ebizq.net/topics/biz_opt/features/7639.html?rss Wed, 24 Jan 2007 07:00:00 EST Every organization thats considering business process management wants to know what they have to put in or spent on it and what theyll get back at the end of the year A Faster BPM Return on Investment http://www.ebizq.net/topics/bpm/features/7589.html?rss http://www.ebizq.net/topics/bpm/features/7589.html?rss Tue, 23 Jan 2007 08:10:00 EST Arguments for even the most skeptical critic to learn the business value of customercentric MDM Master Data Management for the Skeptic http://www.ebizq.net/topics/operational_bi/features/7544.html?rss http://www.ebizq.net/topics/operational_bi/features/7544.html?rss Fri, 19 Jan 2007 12:50:00 EST RFG proposes the Missing Link for BPM IPLM and SOAs Business Knowledge Management Part I of II http://www.ebizq.net/topics/biz_opt/features/7619.html?rss http://www.ebizq.net/topics/biz_opt/features/7619.html?rss Wed, 17 Jan 2007 07:00:00 EST Exploring processenabled content rich vertical applications What You Need When You Need It http://www.ebizq.net/topics/human_centric_bpm/features/7571.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7571.html?rss Tue, 16 Jan 2007 07:00:00 EST A CDI solution complements and extends existing systems and processes allowing an organization to take advantage of its customerfacing interactions CDI Flavors A Taste for Every Organization http://www.ebizq.net/topics/systems_management/features/7545.html?rss http://www.ebizq.net/topics/systems_management/features/7545.html?rss Mon, 15 Jan 2007 07:00:00 EST Widely recognized as the weakest link in IT security its clear that passwords are well past their sellby date and its time to consider new approaches to authentification Secure Authentification Moving Beyond Passwords http://www.ebizq.net/topics/soa_security/features/7572.html?rss http://www.ebizq.net/topics/soa_security/features/7572.html?rss Wed, 10 Jan 2007 07:00:00 EST BPM enables organizations to enforce operations consistency and also helps adhere to the everexpanding body of compliance regulations and laws Beyond Process Automation http://www.ebizq.net/topics/human_centric_bpm/features/7586.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7586.html?rss Mon, 08 Jan 2007 07:00:00 EST Organizations must detect identity information in outbound network traffic and prevent its unapproved distribution Protecting Personally Identifiable Information http://www.ebizq.net/topics/soa_security/features/7500.html?rss http://www.ebizq.net/topics/soa_security/features/7500.html?rss Wed, 03 Jan 2007 07:35:00 EST Todays work environment isnt static so why is your BPM solution BPM Dynamic Business Process Management http://www.ebizq.net/topics/human_centric_bpm/features/7539.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7539.html?rss Wed, 13 Dec 2006 07:30:00 EST The case for business process management dashboards Keep the Information Flowing http://www.ebizq.net/topics/human_centric_bpm/features/7513.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7513.html?rss Tue, 05 Dec 2006 15:00:00 EST Most business processes today are not intelligent Yet as leading organizations move to serviceoriented architectures they must build intelligence into processes in order to drive competitive advantage Building Intelligent Business Processes into SOA http://www.ebizq.net/topics/soa_security/features/7475.html?rss http://www.ebizq.net/topics/soa_security/features/7475.html?rss Mon, 04 Dec 2006 10:00:00 EST Biometrics as an identity management tool is gaining prevalence Biometrics the Security Panacea http://www.ebizq.net/topics/soa_security/features/7455.html?rss http://www.ebizq.net/topics/soa_security/features/7455.html?rss Sun, 03 Dec 2006 07:00:00 EST Confidential information is leaving your company If no access policies are violated no alarms are sounded and chances are you wont find out about it until its too late Choosing the Right Information Leak Protection http://www.ebizq.net/topics/soa_security/features/7456.html?rss http://www.ebizq.net/topics/soa_security/features/7456.html?rss Wed, 29 Nov 2006 07:28:00 EST Jon Pyke of the Process Factory separates the verities from the balderdash in todays BPM workflow products Why Workflow Sucks http://www.ebizq.net/topics/human_centric_bpm/features/7462.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7462.html?rss Wed, 22 Nov 2006 07:00:00 EST The final article in Neil Macehiters identity management series Identity Management EndtoEnd Part IV of IV http://www.ebizq.net/topics/soa_security/features/7443.html?rss http://www.ebizq.net/topics/soa_security/features/7443.html?rss Mon, 20 Nov 2006 08:00:00 EST AMR Research talked with dozens of companies about how BIPM implementations have progressed within their organizations AMR Researchs Business IntelligencePerformance Management Maturity Model http://www.ebizq.net/topics/operational_bi/features/7445.html?rss http://www.ebizq.net/topics/operational_bi/features/7445.html?rss Mon, 13 Nov 2006 17:00:00 EST An ideal BPM solution will result in unparalleled collaboration between business and IT to automate and optimize business processes drive up efficiency and agility while lowering costs and improving compliance and quality of service Building a Better Back Office with BPM http://www.ebizq.net/topics/human_centric_bpm/features/7421.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7421.html?rss Mon, 06 Nov 2006 07:00:00 EST Navigating the identity management standards jungle Identity Management EndtoEnd Part III of IV http://www.ebizq.net/topics/soa_security/features/7396.html?rss http://www.ebizq.net/topics/soa_security/features/7396.html?rss Wed, 01 Nov 2006 07:00:00 EST Robert Frances Groups executive guide to the BPM competitive landscape RFGs Guide to BPM Solutions and Vendors http://www.ebizq.net/topics/biz_opt/features/7401.html?rss http://www.ebizq.net/topics/biz_opt/features/7401.html?rss Thu, 26 Oct 2006 07:00:00 EST Neil Macehiter says organizations will have to bring together a well understood set of identity management capabilities if they are to respond effectively to current business trends Identity Management EndtoEnd Part II of IV http://www.ebizq.net/topics/soa_security/features/7372.html?rss http://www.ebizq.net/topics/soa_security/features/7372.html?rss Mon, 23 Oct 2006 07:41:00 EST Todays businesses run on software and as that software gets more complex so must our configuration management mechanisms Open Source Software Configuration Management http://www.ebizq.net/topics/open_source/features/7371.html?rss http://www.ebizq.net/topics/open_source/features/7371.html?rss Mon, 16 Oct 2006 07:00:00 EST The deal unites two companies with a shared vision of improving overall IT governance Serena through application change and lifecycle management Pacific Edge through IT project and portfolio management Newly Private Serena Buys Pacific Edge http://www.ebizq.net/topics/operational_bi/features/7356.html?rss http://www.ebizq.net/topics/operational_bi/features/7356.html?rss Sun, 15 Oct 2006 07:00:00 EST Understanding the set of processes and supporting technologies that manage the electronic definition storage and lifecycles of digital identities Identity Management EndtoEnd Part I of IV http://www.ebizq.net/topics/soa_security/features/7354.html?rss http://www.ebizq.net/topics/soa_security/features/7354.html?rss Tue, 10 Oct 2006 07:47:00 EST The success story of the Kansas Department of Transportations foray into intelligent content management The Role of Documents in Business Process Management http://www.ebizq.net/topics/human_centric_bpm/features/7337.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7337.html?rss Wed, 04 Oct 2006 07:00:00 EST How a new class of BPM software is mastering oneformany and manyforone Wagging the Long Tail of RulesBased BPM http://www.ebizq.net/topics/human_centric_bpm/features/7320.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7320.html?rss Tue, 05 Sep 2006 07:00:00 EST How IT can stop worrying and love change Business Rules Cafe http://www.ebizq.net/topics/dm/features/6387.html?rss http://www.ebizq.net/topics/dm/features/6387.html?rss Fri, 11 Aug 2006 10:28:00 EST ebizQ columnist Tony Baer says content is king Analysis of the IBM FileNet Acquisition http://www.ebizq.net/topics/bpm/features/7207.html?rss http://www.ebizq.net/topics/bpm/features/7207.html?rss Thu, 03 Aug 2006 07:00:00 EST Capturing and analyzing real business processes is considered the critical step in any business process initiative The Missing Discovery Piece of Business Process Management http://www.ebizq.net/topics/human_centric_bpm/features/7174.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7174.html?rss Tue, 01 Aug 2006 07:00:00 EST Avoiding the blind spots that will mess up your governance processes SOA Governance and Rogue Services http://www.ebizq.net/topics/human_centric_bpm/features/7172.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7172.html?rss Mon, 24 Jul 2006 07:00:00 EST The Robert Frances Group says IT and business executives must understand trends in the BPM marketplace and use this as input into investment decisions targeting performance improvement Understanding the Consolidating BPM Landscape Part II http://www.ebizq.net/topics/human_centric_bpm/features/7154.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7154.html?rss Tue, 11 Jul 2006 07:00:00 EST Is it better to model the business around the software or the software around the business Content Management Systems Build or Buy http://www.ebizq.net/topics/eii/features/7114.html?rss http://www.ebizq.net/topics/eii/features/7114.html?rss Wed, 28 Jun 2006 07:00:00 EST This musthave list needs to be on your CIOs desk Seven Identity Management Habits of Highly Effective CIOs http://www.ebizq.net/topics/security/features/7088.html?rss http://www.ebizq.net/topics/security/features/7088.html?rss Tue, 27 Jun 2006 07:00:00 EST The Robert Frances Group says IT and business executives must understand trends in the BPM marketplace and use this as input into investment decisions targeting performance improvement Understanding the Consolidating BPM Landscape Part I http://www.ebizq.net/topics/human_centric_bpm/features/7090.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7090.html?rss Thu, 22 Jun 2006 07:00:00 EST Struggling to turn a multitude of inconsistent data sources into usable reference data Youre not alone Defeating Data Inconsistency http://www.ebizq.net/topics/scm/features/7068.html?rss http://www.ebizq.net/topics/scm/features/7068.html?rss Mon, 19 Jun 2006 07:00:00 EST Phil Gilbert argues that BPMs competitive advantage is realized through a more efficient environment for collaboration and the ability to drive requirements down into the SOA layer The Difference Between IT and Business Enablement http://www.ebizq.net/topics/human_centric_bpm/features/7070.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7070.html?rss Thu, 15 Jun 2006 07:00:00 EST Analysis from OnStrategies Tony Baer Is Rational Waking Up http://www.ebizq.net/topics/messaging_middleware/features/7050.html?rss http://www.ebizq.net/topics/messaging_middleware/features/7050.html?rss Wed, 14 Jun 2006 07:30:00 EST Establishing the right set of leadership behaviors is arguably the most critical factor in the sustainable deployment of process management Process Management Beyond the Technology http://www.ebizq.net/topics/human_centric_bpm/features/7052.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/7052.html?rss Sun, 02 Apr 2006 17:00:00 EST RFG says IT executives should view ther risk challenges holistically engaging those inside and outside of IT Top Tips to Minimize Risk http://www.ebizq.net/topics/ind_sol/features/6836.html?rss http://www.ebizq.net/topics/ind_sol/features/6836.html?rss Sun, 19 Mar 2006 23:30:00 EST The Groups take on BEAs purchase of Fuego BEA Systems adds BPM to AquaLogic by acquiring Fuego http://www.ebizq.net/topics/human_centric_bpm/features/6810.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/6810.html?rss Sun, 19 Mar 2006 17:00:00 EST Wiki and blog use is already widespread in large enterprises though companies rarely have a thoroughly refined plan for them Wikis and Blogs Make Room for Innovation http://www.ebizq.net/topics/ind_sol/features/6809.html?rss http://www.ebizq.net/topics/ind_sol/features/6809.html?rss Mon, 13 Mar 2006 17:00:00 EST Enterprise risk departments are being established at record speed recognizing the business value of managing risk across the enterprise The Dos and Donts of Enterprise Risk Management http://www.ebizq.net/topics/ind_sol/features/6791.html?rss http://www.ebizq.net/topics/ind_sol/features/6791.html?rss Sun, 12 Feb 2006 17:00:00 EST Despite the myths rulesdriven BPM is emerging as the leading BPM technology of choice for customers interested in solving real business problems Six Myths of Rules and Business Process Management http://www.ebizq.net/topics/bpm/features/6721.html?rss http://www.ebizq.net/topics/bpm/features/6721.html?rss Tue, 07 Feb 2006 08:00:00 EST Ejectable disk backup keeps business systems accessible to employees partners and customers with the appropriate security controls Protecting Corporate Data http://www.ebizq.net/topics/soa_security/features/6704.html?rss http://www.ebizq.net/topics/soa_security/features/6704.html?rss Sun, 04 Dec 2005 17:00:00 EST As an IT function the Group says identity management is gaining inrelevance Identity Management Becomes Essential http://www.ebizq.net/topics/security/features/6533.html?rss http://www.ebizq.net/topics/security/features/6533.html?rss Sun, 04 Dec 2005 17:00:00 EST Leveraging ERP data to gain insightful information for decision support process improvement and corporate efficiency Bridging the Reporting Gaps in ERP Applications http://www.ebizq.net/topics/erp_integration/features/6534.html?rss http://www.ebizq.net/topics/erp_integration/features/6534.html?rss Mon, 28 Nov 2005 17:00:00 EST AMR Research says that defining your measurement strategy will improveyour companys ability to process performance indicator data Three Simple Steps to Improve Performance http://www.ebizq.net/topics/biz_opt/features/6511.html?rss http://www.ebizq.net/topics/biz_opt/features/6511.html?rss Sun, 27 Nov 2005 17:00:00 EST Keith HarrisonBroninskis new book explains how people really work and how they can be helped to work better Book Review Human Interaction Management http://www.ebizq.net/topics/bpm/features/6516.html?rss http://www.ebizq.net/topics/bpm/features/6516.html?rss Sun, 20 Nov 2005 17:44:00 EST The most effective CIOs are in constant mentor mode molding leaders who will help them make their vision a reality Cultivating Leaders in a Lemming World Part II of II http://www.ebizq.net/topics/ind_sol/features/6513.html?rss http://www.ebizq.net/topics/ind_sol/features/6513.html?rss Sun, 13 Nov 2005 17:00:00 EST Dave Kelly takes on rules process optimization Why Agile Business Rules Solutions Matter http://www.ebizq.net/topics/business_service_management/features/6486.html?rss http://www.ebizq.net/topics/business_service_management/features/6486.html?rss Sun, 13 Nov 2005 17:00:00 EST Rashid Khan describes a new approach aimed at capturing the inherent complexities and dynamic nature of business processes Maximizing the Value of Business Process Management http://www.ebizq.net/topics/bpm/features/6487.html?rss http://www.ebizq.net/topics/bpm/features/6487.html?rss Sun, 06 Nov 2005 17:00:00 EST ebizQs own Dave Kelly says the strategic impact of process exceptions can be much greater than people think The Impact of Business Process Exceptions http://www.ebizq.net/topics/bpm/features/6466.html?rss http://www.ebizq.net/topics/bpm/features/6466.html?rss Sun, 30 Oct 2005 17:00:00 EST In supply chains global sourcing continues to operate outside the main stream business processes in multibillion dollar businesses The Technology Challenges of Global Trading http://www.ebizq.net/topics/scm/features/6443.html?rss http://www.ebizq.net/topics/scm/features/6443.html?rss Sun, 30 Oct 2005 17:00:00 EST Ben Stewart of Corizon says IT integration in customer service situations needs to start with the agent and work down from there Integration on the Garden Path http://www.ebizq.net/topics/crm_int/features/6445.html?rss http://www.ebizq.net/topics/crm_int/features/6445.html?rss Sun, 23 Oct 2005 17:00:00 EST AMR gives us the skinny on the customer relationship management market The Shifting Sands of the CRM Landscape http://www.ebizq.net/topics/crm_int/features/6360.html?rss http://www.ebizq.net/topics/crm_int/features/6360.html?rss Sun, 23 Oct 2005 17:00:00 EST Do you have to give up control for agility Steve Minsky says a balanced scorecard alone is not enough Agility vs Control http://www.ebizq.net/topics/tech_in_biz/features/6384.html?rss http://www.ebizq.net/topics/tech_in_biz/features/6384.html?rss Sun, 23 Oct 2005 17:00:00 EST But the Group says hurdles remain Web Services Distributed Management Passes Test http://www.ebizq.net/topics/web_services/features/6385.html?rss http://www.ebizq.net/topics/web_services/features/6385.html?rss Sun, 16 Oct 2005 17:00:00 EST RFG says IT executives need to be better prepared to address dynamic and constantly changing business environments Building an Agile IT Infrastructure http://www.ebizq.net/topics/it_governance/features/6296.html?rss http://www.ebizq.net/topics/it_governance/features/6296.html?rss Sun, 16 Oct 2005 17:00:00 EST The most effective CIOs are in constant mentor mode molding leaders who will help them make their visions a reality Cultivating Leaders in a Lemming World Part I of II http://www.ebizq.net/topics/ind_sol/features/6380.html?rss http://www.ebizq.net/topics/ind_sol/features/6380.html?rss Sun, 16 Oct 2005 17:00:00 EST Dave Kelly tells us what happens when every process doesnt go smoothly Where Do Business Process Exceptions Come From http://www.ebizq.net/topics/bpm/features/6382.html?rss http://www.ebizq.net/topics/bpm/features/6382.html?rss Mon, 10 Oct 2005 09:00:00 EST For organizations attempting to streamline their business processes figuring out what to do with exceptions can be an important part of the solution Why Business Process Exceptions are Important http://www.ebizq.net/topics/bpm/features/6383.html?rss http://www.ebizq.net/topics/bpm/features/6383.html?rss Sun, 02 Oct 2005 17:00:00 EST ebizQs David Kelly says well see increased focus on process optimization and simulation capabilities offered by BPM technologies The Future of Business Process Management http://www.ebizq.net/topics/bpm/features/6329.html?rss http://www.ebizq.net/topics/bpm/features/6329.html?rss Sun, 02 Oct 2005 17:00:00 EST An open flexible enterprisewide infrastructure platform is key to achieving the benefits of collaboration Enabling Collaboration http://www.ebizq.net/topics/open_source/features/6359.html?rss http://www.ebizq.net/topics/open_source/features/6359.html?rss Sun, 18 Sep 2005 17:00:00 EST ebizQs own Dave Kelly sets us straight on BPM Business Process Management Primer http://www.ebizq.net/topics/bpm/features/6293.html?rss http://www.ebizq.net/topics/bpm/features/6293.html?rss Sun, 04 Sep 2005 17:00:00 EST On the Internet nobody knows youre a dog Identity and Human Interaction Management http://www.ebizq.net/topics/security/features/6249.html?rss http://www.ebizq.net/topics/security/features/6249.html?rss Sun, 28 Aug 2005 17:00:00 EST Benefits and recommendations from ebizQs Dave Kelly Practical Best Practices http://www.ebizq.net/topics/mgmt_bp/features/6226.html?rss http://www.ebizq.net/topics/mgmt_bp/features/6226.html?rss Sun, 21 Aug 2005 17:00:00 EST Emerging tech boards are bridging the gap at innovative companies by helping to ease complex technical issues now facing many boards of directors The New Secret to Success in Bridging Business and IT http://www.ebizq.net/topics/itoperations/features/6208.html?rss http://www.ebizq.net/topics/itoperations/features/6208.html?rss Sun, 21 Aug 2005 17:00:00 EST Accomplishing more with less Reducing Risk and Increasing Productivity through Best Practices http://www.ebizq.net/topics/tech_in_biz/features/6207.html?rss http://www.ebizq.net/topics/tech_in_biz/features/6207.html?rss Sun, 21 Aug 2005 17:00:00 EST IT executives have a great opportunity to improve the effectivenessefficiency and results of their organizations by implementing more formal processes Implementing ProcessBased Management http://www.ebizq.net/topics/ind_sol/features/6209.html?rss http://www.ebizq.net/topics/ind_sol/features/6209.html?rss Sun, 31 Jul 2005 17:00:00 EST Tools to make sure youre doing what you say youre doing Using BPM and Business Rules http://www.ebizq.net/topics/bpm/features/6150.html?rss http://www.ebizq.net/topics/bpm/features/6150.html?rss Sun, 03 Jul 2005 17:00:00 EST AMR advises not to embark on transforming your supply chain without anenterprise architect setting strategy The Value of the Enterprise Architect http://www.ebizq.net/topics/real_time_enterprise/features/6079.html?rss http://www.ebizq.net/topics/real_time_enterprise/features/6079.html?rss Sun, 03 Jul 2005 17:00:00 EST Where is IT for government services comparable to commercial IT and where is it different Information Technology for Government Services http://www.ebizq.net/topics/ind_sol/features/6080.html?rss http://www.ebizq.net/topics/ind_sol/features/6080.html?rss Sun, 26 Jun 2005 17:00:00 EST Roger Sippl says the value that CIOs are expected to deliver has shifted Proving CIO Worth http://www.ebizq.net/topics/ind_sol/features/6060.html?rss http://www.ebizq.net/topics/ind_sol/features/6060.html?rss Fri, 24 Jun 2005 17:00:00 EST Using a risk plan can avert confusion improve the business as well as help achieve compliance Developing Risk Plans http://www.ebizq.net/topics/tech_in_biz/features/6021.html?rss http://www.ebizq.net/topics/tech_in_biz/features/6021.html?rss Sun, 05 Jun 2005 17:00:00 EST AMR Research says that what businesses need and what vendors offer dontalways match Supply Chain Visibility http://www.ebizq.net/topics/scm/features/5994.html?rss http://www.ebizq.net/topics/scm/features/5994.html?rss Sun, 05 Jun 2005 17:00:00 EST As Web services become more pervasive standardized identity management is getting more attention Where Are We With Federated Identity http://www.ebizq.net/topics/web_services/features/5995.html?rss http://www.ebizq.net/topics/web_services/features/5995.html?rss Sun, 15 May 2005 17:00:00 EST Learn about significant changes in how technology is being leveraged to create sustainable competitive advantage How Collaboration Leads to Sustainable Competitive Advantage http://www.ebizq.net/topics/open_source/features/5928.html?rss http://www.ebizq.net/topics/open_source/features/5928.html?rss Sun, 08 May 2005 17:00:00 EST Understanding the difference between a tactical compliance solution and a strategic business process solution may contribute significantly to a companys longterm success Can Compliance Create ROI http://www.ebizq.net/topics/government/features/5898.html?rss http://www.ebizq.net/topics/government/features/5898.html?rss Sun, 08 May 2005 17:00:00 EST Driving out the insidious errors in business rules Assessing Operational Risk http://www.ebizq.net/topics/ind_sol/features/5902.html?rss http://www.ebizq.net/topics/ind_sol/features/5902.html?rss Sun, 08 May 2005 17:00:00 EST Despite being unhappy with ROI in innovation executives continue to pour money into it When will they learn that the process needs a leader Innovation Problems The Problem Is Leadership http://www.ebizq.net/topics/ind_sol/features/5903.html?rss http://www.ebizq.net/topics/ind_sol/features/5903.html?rss Sun, 01 May 2005 17:00:00 EST The Enterprise Service Bus is driving the need to manage connected services in todays and tomorrows enterprise IT environment says Don Laursen of Captaris ESB Fills Management Gaps for Web Services http://www.ebizq.net/topics/web_services/features/5877.html?rss http://www.ebizq.net/topics/web_services/features/5877.html?rss Sun, 24 Apr 2005 17:00:00 EST Well its certainly nonintuitive and its undeniably controversial But its also true You cant implement BPM with BPM Or more precisely you cant implement BPM with just BPM says Ross Altman of SeeBeyond You Cant Implement BPM With Just BPM http://www.ebizq.net/topics/human_centric_bpm/features/5855.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/5855.html?rss Sun, 24 Apr 2005 17:00:00 EST Business Process Productivity enables a level of business transformation that companies could only previously imagine making it possible to adapt swiftly to new market challenges but within an environment of control efficiency and continuous improvement Approaches to enact this method are explored in this part two of a twopart special ebizQ series with WebMethods Blazing the Path to Business Process Productivity Part II http://www.ebizq.net/topics/human_centric_bpm/features/5858.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/5858.html?rss Sun, 17 Apr 2005 17:00:00 EST Unlike traditional approaches that require processes to be defined in excruciating detail before any automation can occur moving to a more dynamic model lets you choose when you want to deploy letting experience and real world needs drive the timing and details of process definition says Rashid Khan of Ultimus Solutions to the Challenge of Process Mapping http://www.ebizq.net/topics/bpm/features/5820.html?rss http://www.ebizq.net/topics/bpm/features/5820.html?rss Sun, 17 Apr 2005 17:00:00 EST Companies utilizing the concept of business process productivity are better able to leverage existing IT assets quickly and effectively in support of strategic business initiatives while quickly implementing the processes that these initiatives depend on The need for a change in business processes to increase agility is discussed in this part one of a twopart special ebizQ series with webMethods Blazing the Path to Business Process Productivity http://www.ebizq.net/topics/human_centric_bpm/features/5822.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/5822.html?rss Sun, 10 Apr 2005 17:00:00 EST John Stelzer discusses significant changes in how technology can be leveraged to create sustainable competitive advantage by utilizing availability analysis and application of information to generate worth Leveraging Technology to Your Competitive Advantage http://www.ebizq.net/topics/open_source/features/5801.html?rss http://www.ebizq.net/topics/open_source/features/5801.html?rss Sun, 10 Apr 2005 17:00:00 EST Most of todays process implementations are not in fact contained neatly in their own top tiers of the enterprise architecture providing a simple translation from business needs to process implementations Rather the current Business Process Management stack is scattered across different levels of infrastructure as its designers require Part two of a twopart ebizQ series Human Interaction The Missing Link in BPM Part II http://www.ebizq.net/topics/biz_opt/features/5803.html?rss http://www.ebizq.net/topics/biz_opt/features/5803.html?rss Sun, 10 Apr 2005 17:00:00 EST As business process software packages have gained acceptance in the marketplace its important for organizations to understand that there are actually three different kinds of BPM each designed to solve a specific problem Action Technologys CEO Bill Welty educates us on the differences The Three Faces of BPM http://www.ebizq.net/topics/human_centric_bpm/features/5804.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/5804.html?rss Sun, 03 Apr 2005 17:00:00 EST Existing process languages for all their power do not in themselves capture the human issues crucial to such activities Why is this And what else do you need Human Interaction The Missing Link in BPM Part I http://www.ebizq.net/topics/biz_opt/features/5779.html?rss http://www.ebizq.net/topics/biz_opt/features/5779.html?rss Sun, 27 Mar 2005 17:00:00 EST On the surface it appears that any organization worth its salt should be able to define and document the business requirements for a new technology initiation or the automation of an existing process Logician Steve Minsky explains why its harder than it seems The Challenge of BPM Adoption http://www.ebizq.net/topics/biz_opt/features/5757.html?rss http://www.ebizq.net/topics/biz_opt/features/5757.html?rss Sun, 27 Mar 2005 17:00:00 EST Ann Rockley says that information architecture can make a significant contribution to the success of your content management solution The Information Architecture of Content Management http://www.ebizq.net/topics/scm/features/5758.html?rss http://www.ebizq.net/topics/scm/features/5758.html?rss Sun, 20 Mar 2005 16:00:00 EST With a spate of security breaches topping the headlines this month identity theft is also topping the minds of CIOs as criminals hack into corporate networks to steal and use personal information that invades individuals privacy and costs companies and individuals billions of dollars each year Jeff Currie the senior strategist directing IBM Tivolis identity management solutions group discusses how to prevent intrusions before they occur Taking the Offensive on Identity Management http://www.ebizq.net/topics/web_services/features/5730.html?rss http://www.ebizq.net/topics/web_services/features/5730.html?rss Sun, 20 Mar 2005 16:00:00 EST The enterprise CRM space has room for movement in terms of which company will dominate the space for the long haul The Groups Martin Schneider gives an informative review of the companies in play Will Vertical Acquisitions Lead to Ultimate CRM Dominance in the Enterprise Sector http://www.ebizq.net/topics/crm_int/features/5732.html?rss http://www.ebizq.net/topics/crm_int/features/5732.html?rss Sun, 20 Mar 2005 14:00:00 EST Technology infrastructure process flow and business requirements all need to be discovered and translated into a process map to enable automation to occur This effort as well as adjusting the process map to keep pace with change is the most significant challenge of BPM projects according to Ultimus CEO Rashid Khan Want BPM The First Challenge is Your Process Map http://www.ebizq.net/topics/bpm/features/5729.html?rss http://www.ebizq.net/topics/bpm/features/5729.html?rss Sun, 06 Mar 2005 17:00:00 EST Business process management allows you to model automate manage measure and optimize the flow of business process steps that span your organizations systems people devices customers and partners within and beyond your corporate boundaries In a recent ebizQ Webinar SeeBeyonds Ross Altman said that the BPMs return on investment is significant Realizing the ROI of BPM http://www.ebizq.net/topics/soa/features/5682.html?rss http://www.ebizq.net/topics/soa/features/5682.html?rss Sun, 27 Feb 2005 17:00:00 EST Try as they might to move all customerrelated data to a single vertically integrated packaged application most organizations have not yet been able to reach customer data nirvana ebizQs own Dave Kelly looks at approaches to get us there Stretching for Customer Data Management Nirvana http://www.ebizq.net/topics/crm_int/features/5654.html?rss http://www.ebizq.net/topics/crm_int/features/5654.html?rss Sun, 27 Feb 2005 17:00:00 EST Assigning meaningful identifiers is an annoyance for individuals but for CIOs in major corporations identity management is a big headache Whats In A Name http://www.ebizq.net/topics/soa_security/features/5655.html?rss http://www.ebizq.net/topics/soa_security/features/5655.html?rss Mon, 21 Feb 2005 08:00:00 EST How much does it matter whether a corporation coordinates its customer relationships and customer information enterprisewide Customer Data The Lifeblood of an Organization http://www.ebizq.net/topics/crm_int/features/5631.html?rss http://www.ebizq.net/topics/crm_int/features/5631.html?rss Sun, 13 Feb 2005 17:00:00 EST Dave Kelly says customer data should be the central focus of your organization because after all you need customers to make money In most cases you also need to track and know about those customers to make more money But a surprising number of companies simply dont have customer data management policies or practices in place How Does Poor Customer Data Management Affect the Customer http://www.ebizq.net/topics/itgovernance_compliance/features/5602.html?rss http://www.ebizq.net/topics/itgovernance_compliance/features/5602.html?rss Sun, 06 Feb 2005 08:00:00 EST Inventor of Complex Event Processing David Luckham starts with a basic question is life simple Most people will truthfully answer no Events happen in life that are neither simple in how they happen nor in the effects they have on others However Luckhams latest ebizQ article seeks to simplify Complex Event Processing so we can remove the fear the word complex might imply and instead utilize it best to manage events as they come our way Taking the Fear out of Complex Event Processing http://www.ebizq.net/topics/cep/features/5580.html?rss http://www.ebizq.net/topics/cep/features/5580.html?rss Mon, 31 Jan 2005 08:00:00 EST Executives who wish to create an innovative work culture must not only hire creative individuals but must also support and embrace an environment that is conducive to innovation says Michael Paust of PriceWaterhouseCoopers Best Practices for Building an Innovative Work Culture http://www.ebizq.net/topics/web_content_management/features/5558.html?rss http://www.ebizq.net/topics/web_content_management/features/5558.html?rss Mon, 24 Jan 2005 11:34:00 EST ebizQ analyst Dave Kelly must have been a Boy Scout because his motto is to always be prepared especially when in comes to reducing risks associated with the intellectual property on the software your company is using Software IP IndemnificationDo You Need a Plan http://www.ebizq.net/topics/mgmt_bp/features/5533.html?rss http://www.ebizq.net/topics/mgmt_bp/features/5533.html?rss Mon, 24 Jan 2005 08:00:00 EST Eric Austvold of AMR Research enumerates his firms decisions which include reducing IT complexity by standardizingprocesses and simplifying corporate data as well as enabling innovation by creating reusable services Integration Decisions for http://www.ebizq.net/topics/mgmt_bp/features/5532.html?rss http://www.ebizq.net/topics/mgmt_bp/features/5532.html?rss Tue, 18 Jan 2005 08:00:00 EST Adopting transformational rather than traditional transactional leadership styles has become a costeffective way for CIOs to reconcile the conflicting objectives of driving growth increase agility and improve customer experiences while cutting back on expenses says ebizQs managing editor Gian Trotta reporting on the first of ebizQs executive Webinars The Transformational CIO http://www.ebizq.net/topics/ind_sol/features/5513.html?rss http://www.ebizq.net/topics/ind_sol/features/5513.html?rss Mon, 17 Jan 2005 08:00:00 EST Over the years a variety of approaches have been used to extrapolate and evaluate information in an effort to understand and replicate what keeps customers satisfied Promise Phelon founding partner of the Phelon Group encourages us to define and implement the customer hierarchy of needs in order to increase our business success The Customer Hierarchy of Needs http://www.ebizq.net/topics/crm_int/features/5506.html?rss http://www.ebizq.net/topics/crm_int/features/5506.html?rss Mon, 10 Jan 2005 08:00:00 EST How and when should organizations worry about intellectual property rights and their software More specifically when should companies worry about if ever the risk of legal action against them based on claims of IP infringement ebizQ analyst Dave Kelly shares his view Your Software Intellectual Property Rights http://www.ebizq.net/topics/mgmt_bp/features/5486.html?rss http://www.ebizq.net/topics/mgmt_bp/features/5486.html?rss Mon, 03 Jan 2005 08:00:00 EST Lior Amar says a wellarticulated asset management strategy provides the framework for organizations to closely monitor their migration path to communicate ideas on new and existing Web services and to guarantee that both enhancements and new services are delivered in response to real organizational needs The Role of Software Assets in SOA Implementation http://www.ebizq.net/topics/web_content_management/features/5463.html?rss http://www.ebizq.net/topics/web_content_management/features/5463.html?rss Mon, 27 Dec 2004 08:00:00 EST The principles of lean thinking or removing waste from the value chain are applied in manufacturing companies around the world with great success because of their impact on company performance However if not executed with the appropriate support systems and infrastructure says Johan Arts of MRO Software an improvement project based on lean thinking can adversely impact the companys risk and lead to serious business disruption Thats why companies should consider strategic asset management Lean Thinking and Strategic Asset Management http://www.ebizq.net/topics/scm/features/5443.html?rss http://www.ebizq.net/topics/scm/features/5443.html?rss Mon, 13 Dec 2004 08:00:00 EST In the second part of our series on the Virtual Personal Assistant Bonifacio Braganza of Wipro Technologies says the conceived VPA will reduce the need for and the traffic to manned help desks in online businesses A VPA is described as a nonintrusive helpful knowledgeable and almost humanlike conversationalist Seamless integration of VPA with existing systems will ensure that investing in VPA will not disrupt existing customer relationship management technologies The Feasibility of the Virtual Personal Assistant http://www.ebizq.net/topics/crm_int/features/5423.html?rss http://www.ebizq.net/topics/crm_int/features/5423.html?rss Tue, 07 Dec 2004 10:44:00 EST Business Performance Management is being recognized as a way to align and optimize sales marketing customer service IT compliance finance and HR departments across an enterprise Taking our latest survey will help you to define specific benefits or refine your current implementation of this promising new method to meet business challenges Survey Define and Refine Business Performance Management http://www.ebizq.net/topics/human_centric_bpm/features/5403.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/5403.html?rss Sun, 05 Dec 2004 19:00:00 EST In this first in a twopart feature by Wipro Technologies Bonifacio Braganza he argues that a nonintrusive and helpful virtual personal assistant VPA has the potential to reengineer the CRM industry by not only recognizing the customer but by remembering all the trends of purchases and interests of that customer Ideally the customer converses with the VPA in ordinary language and the VPA responds accordingly In the second part conceptual design and implementation will be discussed Bringing a Virtual Personal Assistant to Online Retailing http://www.ebizq.net/topics/crm_int/features/5391.html?rss http://www.ebizq.net/topics/crm_int/features/5391.html?rss Sun, 05 Dec 2004 19:00:00 EST Skip Slone and The Open Group Identity Management Work Area provide a comprehensive analysis of identity management with a wideranging discussion from the business security personal and technical perspectives Promoting the resolution of industrywide impediments to interoperable identity management solutions the short piece provides a link to the fulllength Open Group white paper The Business Value of Identity Management http://www.ebizq.net/topics/security/features/5392.html?rss http://www.ebizq.net/topics/security/features/5392.html?rss Mon, 15 Nov 2004 09:00:00 EST Integration expert and visionary John L Stelzer of Sterling Commerce shares how the CIO can better harness technology tools A Fool With a Tool is Still a Fool http://www.ebizq.net/topics/ind_sol/features/5318.html?rss http://www.ebizq.net/topics/ind_sol/features/5318.html?rss Mon, 15 Nov 2004 08:00:00 EST Companies such as WalMart and Cisco which have developed realtime networked supply chains integrating processes and information with their business partners have realized that this business ecosystem is not just an effective partner collaboration tool Its a strategic asset that shows its decisive benefits in the companys margin advantage Hollis Bischoff of META Group and Fadi Chehad chairman and CEO of Viacore Inc explain what companies should think about when developing their own networked business ecosystem Supply Chain Network Creates an Ecosystem Edge http://www.ebizq.net/topics/b2b_security/features/5331.html?rss http://www.ebizq.net/topics/b2b_security/features/5331.html?rss Mon, 15 Nov 2004 08:00:00 EST Beth GoldBernstein ebizQs Vice President of Strategic Services interviews Kevin McAuliffe Director of Strategy and CTO for IBM Business Performance Management about IBMs Business Performance Management Solutions Taking a Holistic Approach to Business Performance Management http://www.ebizq.net/topics/bpm/features/5332.html?rss http://www.ebizq.net/topics/bpm/features/5332.html?rss Mon, 08 Nov 2004 09:37:00 EST The potential for a document management system implementation to fail is high when system attributes and user requirements are not properly defined Christie Hangey of the Robert Frances Group says that IT executives will need to clearly define what their filing requirements are before undertaking vendor selection She also notes that IT executives also need to evaluate each vendor offering based on factors such as cost and system flexibility to ensure that the system will be able to grow as the enterprise expands Selecting a Document Management System http://www.ebizq.net/topics/ecm/features/5298.html?rss http://www.ebizq.net/topics/ecm/features/5298.html?rss Mon, 08 Nov 2004 08:00:00 EST How to define and use information structure when managing content is the question asked by Scott Abel and Kay Ethier as they discuss a wide variety of issues related to unified content management They argue that as you continue to analyze the content your company creates you will likely discover that many information types are reusable and its important to know that XML can play a valuable role in helping you to reuse it Structured Content Management with XML http://www.ebizq.net/topics/ecm/features/5296.html?rss http://www.ebizq.net/topics/ecm/features/5296.html?rss Mon, 08 Nov 2004 08:00:00 EST While substantial progress has been made in business process standardization the industry requires more that a single compacted standard says Antoine Lonjon of Mega International This feature presents the current status of business process standardization and the need to embrace the multiple dimensions of business process approaches The Multiple Dimensions of Business Process Modeling and Standardization http://www.ebizq.net/topics/human_centric_bpm/features/5297.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/5297.html?rss Mon, 01 Nov 2004 08:00:00 EST Dave Kelly says that identity management in enterprise security can be used to control not only who has access to what applications or data but can also control access to a group or groups of people More importantly it can also establish what applications or application components have access to what other applications and data Identity rights management extends that idea to help manage not just individual identities but the relationship of those identities to specific applications or data sources across application corporate and geographic boundaries We Hold These Rights Identity Management Isnt Just for People http://www.ebizq.net/topics/soa_security/features/5270.html?rss http://www.ebizq.net/topics/soa_security/features/5270.html?rss Mon, 01 Nov 2004 08:00:00 EST In the fourth and final installment of ebizQs unified content management feature series Ann Rockley Pamela Kostur and Steve Manning discuss the role of XML in the context of structured content and metadata Also included is a discussion of other enterprise content management technologies and a summary of all of the ideas discussed over the previous three installments The last pages include an appendix with recommendations for further reading and research An Introduction to Managing Enterprise Content A Unified Content Strategy Part of http://www.ebizq.net/topics/ecm/features/5272.html?rss http://www.ebizq.net/topics/ecm/features/5272.html?rss Mon, 25 Oct 2004 08:00:00 EST Real time means real fast right But hold on a second In the business context of the realtime enterprise speed isnt always the correct measure Author and visionary Peter Fingar explains what real time really means in business and why Is Speed the Measure of Success http://www.ebizq.net/topics/real_time_enterprise/features/5245.html?rss http://www.ebizq.net/topics/real_time_enterprise/features/5245.html?rss Mon, 25 Oct 2004 08:00:00 EST When a process executes well everyone is happy Customers like the results workers appreciate not wasting time and energy and nothing falls through the cracks At the same time many processes arent optimized and thats where business process management comes in With major phases of BPM efforts including process definition and mapping process automation and process improvement and optimization Rashid Khan says that the greatest orderofmagnitude benefits can be derived from process automation Leveraging the Value of Process Automation http://www.ebizq.net/topics/business_service_management/features/5246.html?rss http://www.ebizq.net/topics/business_service_management/features/5246.html?rss Mon, 25 Oct 2004 08:00:00 EST In part three of ebizQs unified content management feature series Ann Rockley Pamela Kostur and Steve Manning discuss the structure of content management and the imperative for changes in process as well as to changes in the the specific roles and skill sets necessary to adopt a unified content management strategy The authors in the next edition continue to discuss the importance of defining metadata and add to that the importance of considering dynamic content and workflow as part of your unified content management strategy An Introduction to Managing Enterprise Content A Unified Content Strategy Part of http://www.ebizq.net/topics/ecm/features/5248.html?rss http://www.ebizq.net/topics/ecm/features/5248.html?rss Mon, 18 Oct 2004 08:00:00 EST Creating a demanddriven supply network DDSN requires a shift in traditional supply chain management by changing the focus from internal issues to the needs and wants of the customer In this article from AMR Research the authors promote a supply chain philosophy that encourages companies to use all available organizational resources as a weapon to improve market competitiveness DemandDriven Supply Networks Rethinking Supply Chain Concepts http://www.ebizq.net/topics/scm/features/5227.html?rss http://www.ebizq.net/topics/scm/features/5227.html?rss Mon, 18 Oct 2004 08:00:00 EST In recent years companies have turned to three common technologies to create solutions for customer data integration Data movement tools such as ExtractTransformLoad ETL data query and aggregation tools such as Enterprise Information Integration EII and Data Quality DQ tools deliver results for CRM to customers in a timely fashion However what the tool vendors arent telling you is that these tools are inadequate for developing a reliable Customer Data Integration CDI platform Unifying Your CustomerFacing Application http://www.ebizq.net/topics/crm_int/features/5228.html?rss http://www.ebizq.net/topics/crm_int/features/5228.html?rss Mon, 18 Oct 2004 08:00:00 EST In part two of ebizQs unified content management feature series Ann Rockley Pamela Kostur and Steve Manning discuss recent changes in the business environment to make the case for having your company adopt a unified content strategy In this part the authors discuss the influence that the Web and metadata have had on content management As web information and ecommerce initiatives have grown the authors say Web content management has become an important part of corporations content management strategy However corporate content spans the entire enterprise so merging Web content management into your companys other data management initiatives is key An Introduction to Managing Enterprise Content A Unified Content Strategy Part of http://www.ebizq.net/topics/ecm/features/5230.html?rss http://www.ebizq.net/topics/ecm/features/5230.html?rss Mon, 11 Oct 2004 13:00:00 EST If youre looking for ways to shave unnecessary expense and boost your bottom line take a look at the way you create manage and deliver content If your organization is like most you probably have no idea how much your content creation management and delivery costs you And its pretty likely you dont have a unified content management strategy to help you control those processes either but you should An Introduction to Managing Enterprise Content A Unified Content Strategy Part of http://www.ebizq.net/topics/ecm/features/5208.html?rss http://www.ebizq.net/topics/ecm/features/5208.html?rss Mon, 04 Oct 2004 08:00:00 EST Making the right business decisions means either having the right information when you need it or simply being very lucky all the time For most companies the former strategy is difficult and expensive and the latter is exciting but extremely unlikely says ebizQs own analyst David Kelly In this enlightening article Kelly discusses the risks of gambling on your companys eventdriven solutions The Challenge of Making RealTime Business Decisions http://www.ebizq.net/topics/eda/features/5183.html?rss http://www.ebizq.net/topics/eda/features/5183.html?rss Mon, 27 Sep 2004 13:57:00 EST Michael Dortch of the Robert Frances Group explains that the value of business application profiles BAPs and related repositories of information about IT and network infrastructures and business resources can be clearly and relatively quickly demonstrated at most enterprises However paths toward effective creation and management of BAPs and similar repositories can be far less clear Fortunately he argues IT executives and their teams can aid the enterprise by identifying incumbent resources that can help with BAP creation maintenance and use and helping to bring those resources to bear on these critical challenges The Elastic Enterprise in Action http://www.ebizq.net/topics/scm/features/5173.html?rss http://www.ebizq.net/topics/scm/features/5173.html?rss Mon, 27 Sep 2004 08:00:00 EST The challenge of managing and monitoring IT infrastructure continues to concern top executives and IT managers alike An everpresent question is whether a company should invest in the manpower to build a unique management platform or to buy a packaged solution from a vendor Dan Choquette weighs the pros and cons Building vs Buying Systems Management Tools Should Companies Build Their Own IT Management Platform http://www.ebizq.net/topics/web20/features/5168.html?rss http://www.ebizq.net/topics/web20/features/5168.html?rss Mon, 06 Sep 2004 08:00:00 EST Bringing a companys processes to the Web is an efficient way to get those processes working in concert rather than isolation suggests Red Door Interactives Kelly Abbott especially when you throw in a healthy dose of what Abbott calls The Internet Presence Management Manifesto Battling Balkanization With Internet Presence Management http://www.ebizq.net/topics/dev_tools/features/5099.html?rss http://www.ebizq.net/topics/dev_tools/features/5099.html?rss Mon, 06 Sep 2004 08:00:00 EST Tight security begins with knowing whos accessing your system and leveraging that knowledge throughout your overall IT infrastructure Here IBMs Jeff Curie spells out how to go about rolling out an integrated identity management system for your company Three Steps to Successful Identity Management http://www.ebizq.net/topics/security/features/5100.html?rss http://www.ebizq.net/topics/security/features/5100.html?rss Mon, 06 Sep 2004 08:00:00 EST The widespread move toward service oriented architectures is undeniable and as they mature theyre bringing more and more benefits to enterprises according to Sonic Software CTO Gordon van Huizen But he cautions that adopting SOAs is hardly simple or quick and he advises enterprises not to allow themselves to become dependent on just one vendor SOAs Coming of Age http://www.ebizq.net/topics/soa/features/5104.html?rss http://www.ebizq.net/topics/soa/features/5104.html?rss Mon, 30 Aug 2004 09:00:00 EST Having complete reliable realtime information from and on all areas of the enterprise and its partners adding up to the big picture is critical for businesses But theyre still not there according to ebizQ columnist Dr Chris Harding of The Open Group He says the obstacles are formidable but being tackled in the hope of reaching information Nirvana what The Open Group dubs Boundaryless Information Flow Does Your Company Know What It Knows http://www.ebizq.net/topics/eii/features/5070.html?rss http://www.ebizq.net/topics/eii/features/5070.html?rss Mon, 30 Aug 2004 09:00:00 EST That reminder from integration guru Grand Central Communicatons CTO and ebizQ columnist David S Linthicum He points out that While the focus lately has been on how you manage information flows service invocation and processes between systems its important to keep our eye on the ball namely connectivity even though its the uglier part of app integration We Still Need To Focus On Connectivity http://www.ebizq.net/topics/eai/features/5071.html?rss http://www.ebizq.net/topics/eai/features/5071.html?rss Mon, 23 Aug 2004 08:00:00 EST Before your organization can comply with the myriad of new and approaching laws and government regulations it needs to select a document management system that enables rather than hinders compliance And Laserfiches Jeffrey Green is at the ready to help you separate the compliancesupporting software wheat from the chaff Choosing A Document Management Solution For A Compliant Environment http://www.ebizq.net/topics/compliance/features/5039.html?rss http://www.ebizq.net/topics/compliance/features/5039.html?rss Mon, 23 Aug 2004 08:00:00 EST Demanddriven supply networks are replacing factorybased push supply chains of the th century as companies learn how customercentered businesses operate differently say AMR Researchs Kevin OMarah and Joe Souza In this report they explain what exactly iisi different about DDSNs and how you can design and build one starting now DDSNs stCentury SupplyOnDemand http://www.ebizq.net/topics/scm/features/5040.html?rss http://www.ebizq.net/topics/scm/features/5040.html?rss Mon, 09 Aug 2004 08:00:00 EST Without the pragmatic information and cost management capabilities delivered with a Web services management platform particularly as it relates to the relationship between services users will lose confidence in the ability of the infrastructure to deliver and Web services ROI will plummet So says Actionals David Bressler who expands on that point and offers pointers on implementing such platforms Maximizing Web Services Deployments With Web Services Management http://www.ebizq.net/topics/web_services/features/4973.html?rss http://www.ebizq.net/topics/web_services/features/4973.html?rss Mon, 09 Aug 2004 08:00:00 EST Indeed With all the buzz around service oriented architectures and all they promise to do for enterprises developers and CIOs alike are demanding answers to several key queries and IBMs Mark Colan serves up those answers here You Have Critical SOA Questions We Have Answers http://www.ebizq.net/topics/soa/features/4976.html?rss http://www.ebizq.net/topics/soa/features/4976.html?rss Mon, 09 Aug 2004 08:00:00 EST II sometimes gets given short shrift amid all the talk about such alignment But ebizQ columnist David A Kelly says it should not be like that He notes that riskbased testing is perhaps the most efficient way of checking how things will work at the intersections of business and IT Testing While Aligning Business And IT http://www.ebizq.net/topics/bpm/features/4974.html?rss http://www.ebizq.net/topics/bpm/features/4974.html?rss Mon, 02 Aug 2004 08:00:00 EST As businesses strive for better awareness of themselves and changing market conditions along with the ability to quickly respond to changes they should look to Business Performance Management advises the IBM Software Groups John Medicke He says it offers the bonus of getting IT and business in better alignment Realizing A RealTime Enterprise With Business Performance Management http://www.ebizq.net/topics/real_time_enterprise/features/4933.html?rss http://www.ebizq.net/topics/real_time_enterprise/features/4933.html?rss Mon, 26 Jul 2004 08:00:00 EST And that applies to businesses IT and in everyday life observes The Open Groups Dr Chris Harding an ebizQ columnist He notes that high quality data is essential but first agreement is needed on exactly what constitutes it and how to measure it And Dr Harding has a notion of how to go about achieving such a meeting of the minds Information Quality Your Decisions Are Only As Good As Your Information http://www.ebizq.net/topics/eii/features/4893.html?rss http://www.ebizq.net/topics/eii/features/4893.html?rss Mon, 26 Jul 2004 08:00:00 EST The need for such alignment is no longer in dispute says David A Kelly of ebizQ But some key facets of getting there are tougher to come by than just buying more technology For instance he points out the whole nature of the relationship between business managers and the IT organization has to change Aligning Business And IT Theres No Other Way http://www.ebizq.net/topics/bpm/features/4892.html?rss http://www.ebizq.net/topics/bpm/features/4892.html?rss Mon, 12 Jul 2004 08:00:00 EST And proving very adaptable and reliable at that as XML works its way into the mix according to Magic Softwares Lee Sutton in a recent ebizQ webinar summarized here Sutton says EDI remains the chosen BB path of a huge number of enterprises even as its vendors ready themselves for new challenges EDI BB Workhorse Keeps Getting Better http://www.ebizq.net/topics/scm/features/4808.html?rss http://www.ebizq.net/topics/scm/features/4808.html?rss Mon, 12 Jul 2004 08:00:00 EST Sometimes the future is the best place to go back to as ebizQ columnist David A Kelly explains here concerning application development tools David cites two vendors in particular who have seen the backtothefuture light and are reaping the rewards Retro App Development http://www.ebizq.net/topics/web_services/features/4810.html?rss http://www.ebizq.net/topics/web_services/features/4810.html?rss Mon, 05 Jul 2004 08:00:00 EST Theres no question that service oriented architectures can be significant enterprise aids by making organizations much more flexible fostering reuse etc But SOAs themselves need some assistance when business processes are being orchestrated and Web services are being composed And that boost is coming in the form of BPEL as Oracles John Deeb described in a recent ebizQ webinar outlined here BPEL Helping SOAs Help Enterprises http://www.ebizq.net/topics/int_sbp/features/4785.html?rss http://www.ebizq.net/topics/int_sbp/features/4785.html?rss Mon, 28 Jun 2004 08:00:00 EST Enterprise Information Integration is unique unto itself but helps organizations leverage other types of integration technology according to ebizQs own Beth GoldBernstein Here she explains how offering insight on EIIs history and growing role in the integration space particularly as a catalyst for companies seeking maximum agility and reuse from SOAs The Role Of EII In SOA http://www.ebizq.net/topics/eii/features/4738.html?rss http://www.ebizq.net/topics/eii/features/4738.html?rss Mon, 28 Jun 2004 08:00:00 EST As much as things change some stay the same or change enough with the times to stay with and even ahead of them even when it comes to IT says ebizQs David A Kelly He cites a couple of cases in point in the app dev tools arena Application Development Tools With Nine Lives http://www.ebizq.net/topics/web_services/features/4739.html?rss http://www.ebizq.net/topics/web_services/features/4739.html?rss Mon, 28 Jun 2004 08:00:00 EST The need for access to the right integrated information by the right people at the right time has never been more pressing among enterprises but asserts The Open Groups Dr Chris Harding current technology isnt quite able to provide it Whats the solution Dr Harding proposes one here Information Management For Adaptive Companies Seeking A Holistic Answer http://www.ebizq.net/topics/eii/features/4740.html?rss http://www.ebizq.net/topics/eii/features/4740.html?rss Mon, 21 Jun 2004 08:00:00 EST ECM virtualization is emerging as a way to manage unstructured information scattered across different content repositories databases file systems legacy applications and Web sites says RFGs Christie Hangey in this iResearch Briefi With a virtualized approach to ECM she adds disparate repositories and content stores can be linked and centrally administered managed and searched without copying or moving content to a central location Here Hangey explains the benefits of virtualized ECM The Virtualization of Enterprise Content Management ECM http://www.ebizq.net/topics/ecm/features/4687.html?rss http://www.ebizq.net/topics/ecm/features/4687.html?rss Mon, 21 Jun 2004 08:00:00 EST If an ounce of prevention is worth a pound of cure how valuable would a laundry list of potential pitfalls in EAI rollouts be to you LogicCurves Jose Herrera figures plenty and here he runs them down to give you an advance headsup Avoiding Common EAI Implementation Missteps http://www.ebizq.net/topics/eai/features/4690.html?rss http://www.ebizq.net/topics/eai/features/4690.html?rss Mon, 14 Jun 2004 09:51:00 EST Fast agile companies often have fat bottomlines And in a recent ebizQ webinar summarized here Oracles Ashish Mohindroo explained how SOAs can help companies including yours get there especially when you steer toward BPM BAM BB and more for good measure SOAs Help Companies Put Pedals To The Metal http://www.ebizq.net/topics/soa/features/4643.html?rss http://www.ebizq.net/topics/soa/features/4643.html?rss Mon, 14 Jun 2004 09:31:00 EST Simply put their momentum is unmistakable and perhaps unstoppable says AMR Researchs Kevin OMara in this iOutlooki report Done right they improve bottom lines and customer satisfaction So OMara takes a look at the technologies and best practices you might consider if you embrace DDSNs DemandDriven Supply Chains Wave Of The Future iAndi Present http://www.ebizq.net/topics/scm/features/4642.html?rss http://www.ebizq.net/topics/scm/features/4642.html?rss Mon, 07 Jun 2004 08:00:00 EST Its already moving out of the pureplay arena and into some packaged ERP solutions And ebizQs David A Kelly says its likely to keep evolving as more and more organizations realize how much BPM empowers business users to create change and even monitor processes BPM For Everyone http://www.ebizq.net/topics/bpm/features/4594.html?rss http://www.ebizq.net/topics/bpm/features/4594.html?rss Mon, 07 Jun 2004 08:00:00 EST Keeping customers satisfied and aligning business with IT are usually key organizational goals Theyre also much more readily obtainable when enterprises use Six Sigma and Service Level Management according to Proxima Technologys Tim Young who explains it all here Six Sigma And SLA Useful Together http://www.ebizq.net/topics/int_sbp/features/4595.html?rss http://www.ebizq.net/topics/int_sbp/features/4595.html?rss Mon, 10 May 2004 08:00:00 EST EII is in the words of ebizQs Beth GoldBernstein fast becoming the part of the infrastructure that aggregates integrates and manages information across the enterprise In this column GoldBernstein notes that EII does what the old data integration and EAI couldnt and dont leading to EII becoming a true IT growth sector She also offers some pointed and compelling EII best practices tips and explains how EII can be immensely helpful to your company Enterprise Information Integration What Was Old Is New Again http://www.ebizq.net/topics/eii/features/4371.html?rss http://www.ebizq.net/topics/eii/features/4371.html?rss Mon, 10 May 2004 08:00:00 EST A persistent problem for enterprises is knowing whether applications and processes are performing up to expectations and not just in terms of whether projected ROI is being obtained But ebizQ columnist David A Kelly says solutions are surfacing to help organizations make such assessments and he points to one vendor in particular with a unique solution New Approaches To Valuing Applications http://www.ebizq.net/topics/systems_management/features/4374.html?rss http://www.ebizq.net/topics/systems_management/features/4374.html?rss Mon, 26 Apr 2004 08:00:00 EST They icani go well together according to the presenters in a recent ebizQ webinar summarized here They offered perspective on how those areas coexist and more importantly how iyouri enterprise can take advantage of emerging trends in both Leveraging Web Services And Traditional EAI http://www.ebizq.net/topics/eai/features/4262.html?rss http://www.ebizq.net/topics/eai/features/4262.html?rss Mon, 19 Apr 2004 08:00:00 EST And say Jill Gazzi and John Fontanella of AMR Research in this iAlert Highlighti report thats going to mean significant integration efforts Is your enterprise ready Enterprise Performance Trends Point Toward DemandDriven Supply Network http://www.ebizq.net/topics/scm/features/4220.html?rss http://www.ebizq.net/topics/scm/features/4220.html?rss Mon, 12 Apr 2004 08:00:00 EST Rising enterprise interest in open source software in general and Linux in particular has prompted an array of integrationrelated Linuxbased offerings And a recent ebizQ webinar summarized here looked at Linuxs emerging role helping businesses in their integration efforts Linux Explosion A Potential Boon For Integration http://www.ebizq.net/topics/int_sbp/features/4183.html?rss http://www.ebizq.net/topics/int_sbp/features/4183.html?rss Mon, 05 Apr 2004 08:00:00 EST In a hrefhttpwwwebizqnettopicsbpmfeatureshtml targetblankPart Onea of his advocacy piece on BPML BPM expert John Hamilton of Computer Sciences Corporation showed how BPML helps bring business process documentation into the real world Here Hamilton identifies something he says would make the wide adoption of BPML a sure thing MyBPMLorg http://www.ebizq.net/topics/standards/features/4129.html?rss http://www.ebizq.net/topics/standards/features/4129.html?rss Wed, 31 Mar 2004 08:00:00 EST ebizQ dismissed the notion that too many cooks spoil the broth and instead invited three experts to impart their wisdom in a webinar summarized here about all aspects of JEE its benefits potential pitfalls and best practices surrounding its use A Heaping Helping Of Help With Your JEE Plate http://www.ebizq.net/topics/app_web/features/4071.html?rss http://www.ebizq.net/topics/app_web/features/4071.html?rss Mon, 29 Mar 2004 08:00:00 EST Because it helps business process documentation into the real world thats why according to BPM expert John Hamilton of Computer Sciences Corporation In this first of two pieces on the subject Hamilton outlines the virtues of BPML and explains how it helps process documentation conquer the ageold use it or lose it challenge Why BPML http://www.ebizq.net/topics/standards/features/4068.html?rss http://www.ebizq.net/topics/standards/features/4068.html?rss Wed, 24 Mar 2004 08:00:00 EST Its new features promise significant payback for enterprises And in an ebizQ webinar summarized here Candle Corps Warren Macek details what WAS has to offer and runs down best practices for assuring its peak performance The High Points Of WebSphere http://www.ebizq.net/topics/app_web/features/4039.html?rss http://www.ebizq.net/topics/app_web/features/4039.html?rss Wed, 24 Mar 2004 08:00:00 EST Mix in some BPM Web services orchestration BAM and composite apps and you have yourself the makings of an agile responsive infrastructure ebizQ VP Beth GoldBernstein and Glen Johnson of Magic Software said in an ebizQ webinar The LegoSwiss Army Knife Approach to SOAs http://www.ebizq.net/topics/soa_management/features/4040.html?rss http://www.ebizq.net/topics/soa_management/features/4040.html?rss Mon, 22 Mar 2004 08:00:00 EST Navigating the maze of integration technologies can be challenging and confusing To help put you on course to the solution you need ebizQ has put together a Buyers Guide featuring a map to steer you to the right types of solutions and the vendors offering them Here ebizQs Beth GoldBernstein focuses her compass on the Guide and map and shows how it can keep you from making expensive mistakes Choosing the Right Integration Solution http://www.ebizq.net/topics/real_time_enterprise/features/3998.html?rss http://www.ebizq.net/topics/real_time_enterprise/features/3998.html?rss Mon, 15 Mar 2004 12:00:00 EST For all the buzz around SarbanesOxley a recent Aberdeen Group survey found business managers more concerned about the bigger compliance picture And Aberdeen has specific recommendations about making SOX a component of overall enterprise cost compliance initiatives SOX Fits As Part Of Larger Compliance Efforts http://www.ebizq.net/topics/compliance/features/3964.html?rss http://www.ebizq.net/topics/compliance/features/3964.html?rss Mon, 15 Mar 2004 12:00:00 EST Depends on your vantage point says The Groups William Fellows Here he offers updates and perspective on the scrambling to come up with such standards and on other significant developments in the grid realm including roles being played or tried by Oracle Intel Sun HP BT DataSynapse and others Will Grids Skid On Standards http://www.ebizq.net/topics/standards/features/3967.html?rss http://www.ebizq.net/topics/standards/features/3967.html?rss Mon, 08 Mar 2004 08:00:00 EST Integrated Development Environments always productivity enhancers have gone from being largely proprietary to more open says the AlignIT Group But the need for IDEs that are even more interoperable is growing and the question notes AlignIT is how far vendors will go in that direction Future IDEs How Flexible http://www.ebizq.net/topics/dev_tools/features/3914.html?rss http://www.ebizq.net/topics/dev_tools/features/3914.html?rss Mon, 08 Mar 2004 08:00:00 EST While the benefits of BPM are plentiful say BPM gurus Howard Smith and Peter Fingar executive stung by past tech implementation may be skeptical So say Smith and Fingar some approaches are better than others when it comes to introducing BPM into a companys culture and enabling it to grow The BPM Greenhouse http://www.ebizq.net/topics/standards/features/3915.html?rss http://www.ebizq.net/topics/standards/features/3915.html?rss Mon, 01 Mar 2004 08:00:00 EST Knowing whats happening in your business processes in real time is importantand ebizQ columnist David A Kelly notes there are different ways to keep tabs BPM vendors offer one perspective and you can get views from the XML and Web services side as well Business Process Visibility Different Approaches http://www.ebizq.net/topics/bpm/features/3880.html?rss http://www.ebizq.net/topics/bpm/features/3880.html?rss Mon, 01 Mar 2004 08:00:00 EST The rapidly proliferating laws and regulations that enterprises have to comply with is ironically spawning benefits for those same enterprises points out the Robert Frances Group In this report RFG explains how to leverage the current compliance landscape to your companys advantage Integrated Compliance Solutions Step In Right Direction http://www.ebizq.net/topics/compliance/features/3883.html?rss http://www.ebizq.net/topics/compliance/features/3883.html?rss Mon, 23 Feb 2004 08:30:00 EST The latest version of IBMs WebSphere flagcarrier App Server Version offers developers lots of new features And the current issue of the Candle Corp newsletter WebSphere Insider gives you the lowdown on them all to help you decide whether thats the way your company should go WebSphere App Server V Packs Pizzazz http://www.ebizq.net/topics/app_web/features/3822.html?rss http://www.ebizq.net/topics/app_web/features/3822.html?rss Mon, 23 Feb 2004 08:10:00 EST When exploring the best performance from the latest version of IBMs WebSphere App Server namely V it helps to go to an expert And Candle Corp does just that in the current issue of its WebSphere Insider newsletter which includes this indepth interview with IBMs Ruth Willenborg ExpertsEyeView On WebSphere App Server V http://www.ebizq.net/topics/app_web/features/3823.html?rss http://www.ebizq.net/topics/app_web/features/3823.html?rss Mon, 23 Feb 2004 08:00:00 EST To invest or not to invest In an integration architecture that is Thats Inoti even a question assert ebizQs Beth GoldBernstein and Candles Peter Rhys Jenkins in a recent ebizQ webinar The resounding answer Yes They also offer a look at ebizQs Business Integration Roadmap Integration Architectures Foundations For Growth http://www.ebizq.net/topics/int_sbp/features/3825.html?rss http://www.ebizq.net/topics/int_sbp/features/3825.html?rss Mon, 16 Feb 2004 08:00:00 EST The DemandDriven Supply Network DDSN can sure many of the ills of past supply chain management efforts says AMR Research in this report DDSN integrates demand data and processes across the supply networks of customers suppliers and employees to balance revenue against costs AMR explains DemandDriven Supply Networks SCM Done Right http://www.ebizq.net/topics/scm/features/3782.html?rss http://www.ebizq.net/topics/scm/features/3782.html?rss Mon, 16 Feb 2004 08:00:00 EST BPM software needs business rules to steer or make decisions at key points as the processes progress notes ebizQ columnist David A Kelly He goes further though in pointing out that those rules in turn need to be managed themselves Business Rules Need Rules Too http://www.ebizq.net/topics/bpm/features/3785.html?rss http://www.ebizq.net/topics/bpm/features/3785.html?rss Mon, 09 Feb 2004 08:00:00 EST Buying BPM technology is one thing Knowing how to make the best use of it is something else and could significantly impact the results companies get from it Here BPM gurus and ebizQ columnists Howard Smith and Peter Fingar explain how to be sure strategists implementers and users are BPMsavvy Mastering Business Process Management http://www.ebizq.net/topics/int_sbp/features/3723.html?rss http://www.ebizq.net/topics/int_sbp/features/3723.html?rss Mon, 09 Feb 2004 08:00:00 EST Excitement over RFID is growing even as the economy improves presenting opportunities for technology vendors and buyers alike In this report The AlignIT Group looks at RFIDs promise examines the barriers to its uptake and explains why the prevailing issue is integration RFID Integration A Key To Widespread Adoption http://www.ebizq.net/topics/scm/features/3724.html?rss http://www.ebizq.net/topics/scm/features/3724.html?rss Mon, 02 Feb 2004 08:20:00 EST Being realistic pragmatic and cautious is the most valuable way to approach your companys highimpact integration projects says Peter RhysJenkins Wisest Approaches To Integration Projects http://www.ebizq.net/topics/int_sbp/features/3696.html?rss http://www.ebizq.net/topics/int_sbp/features/3696.html?rss Mon, 02 Feb 2004 08:00:00 EST The impact of paperladen business processes is no paper tiger for financial services firms Indeed it can be a real bear of a problem But Mandy Chepeka of PureEdge Solutions says XMLbased eforms are providing such firms with the ticket to automated processes and their many effiencies Business Process Automation For Financial Services Firms http://www.ebizq.net/topics/compliance/features/3697.html?rss http://www.ebizq.net/topics/compliance/features/3697.html?rss Mon, 26 Jan 2004 08:00:00 EST Making companies faster on their feet and more responsive to market conditions is more easily said than done But it IcanI be done by creating a businessdriven IT infrastructure via a strategically crafted combo of an SOA with a BPMS says Cognizant Technologys Pravin Gokhe The SOABPMS Bridge To Agility http://www.ebizq.net/topics/soa/features/3646.html?rss http://www.ebizq.net/topics/soa/features/3646.html?rss Mon, 26 Jan 2004 08:00:00 EST Complying with the multiplying rules and regulations involved in global trade can be perplexing on its best days And RFGs Sara Braunstein cautions that theres no quickfix None of the solutions from ERP supply chain management and niche vendors do it all in the realm of trade logistics Global Trade Compliance Complicating the Supply Chain http://www.ebizq.net/topics/compliance/features/3649.html?rss http://www.ebizq.net/topics/compliance/features/3649.html?rss Mon, 26 Jan 2004 08:00:00 EST Traditional BPM software was fine as far as it went but didnt go far enough according to ebizQ columnist David A Kelly He notes that many BPM vendors have taken their wares to the next level by working business rules considerations into the decisionmaking mix BPM With Business Rules Now Thats Progress http://www.ebizq.net/topics/bpm/features/3641.html?rss http://www.ebizq.net/topics/bpm/features/3641.html?rss Mon, 12 Jan 2004 08:00:00 EST Its there said Gartners Cameron Haight in a recent ebizQ webinar summarized here You just have to be cautious in your approach to Web services in general and Web services management in particular to realize the business benefits Web services promise to provide And Haight served up specifics Web Services Hope In The Hype http://www.ebizq.net/topics/dev_tools/features/3549.html?rss http://www.ebizq.net/topics/dev_tools/features/3549.html?rss Mon, 05 Jan 2004 08:00:00 EST What in the world do heating and air conditioning controls have to do with the realm of BPM and business rules ebizQs own David A Kelly uses them as an analogy to show clearly how a wellplanned intersection of BPM and business rules can mean a more efficient agile enterprise Centralized Management With Decentralized Control http://www.ebizq.net/topics/bpm/features/3518.html?rss http://www.ebizq.net/topics/bpm/features/3518.html?rss Mon, 22 Dec 2003 08:00:00 EST Dell renowned for solid business processes has a broken one according to ebizQ columnist and noted BPM expert Howard Smith He says a reallife encounter with Dell shows how little things can trip up business processes and why you need business process management systems Dell Dials Wrong Number For Howard http://www.ebizq.net/topics/crm_int/features/3502.html?rss http://www.ebizq.net/topics/crm_int/features/3502.html?rss Mon, 22 Dec 2003 08:00:00 EST Still need persuading that BB is the way to go Want some handy suggestions on implementing it Then a recent ebizQ webinar summarized here was the place to be Oracles Ashish Mohindroo offered a compelling case for BB then outlined practical steps for instituting it BB Why You Need It And How To Achieve It http://www.ebizq.net/topics/b2b_security/features/3504.html?rss http://www.ebizq.net/topics/b2b_security/features/3504.html?rss Mon, 15 Dec 2003 08:00:00 EST What is integrated separation and what does it have to do with the dynamics of BPM and business rules ebizQ analyst David A Kelly explains that it can make all the difference in the world between BPM systems that are essentially stuck in stone and those that are readily and easily adaptable Where Business Rules And BPM Intersect http://www.ebizq.net/topics/bpm/features/3454.html?rss http://www.ebizq.net/topics/bpm/features/3454.html?rss Mon, 08 Dec 2003 08:00:00 EST The sooner needed security patches are deployed the better but thats easier said than done Here Holger Weeres of NetSupport Solutions explains the need for speed and how to obtain it Beating Hackers To The Patch http://www.ebizq.net/topics/security/features/3407.html?rss http://www.ebizq.net/topics/security/features/3407.html?rss Mon, 08 Dec 2003 08:00:00 EST Insurance companies are using socalled smart BPM to better their bottom lines And in a recent ebizQ webinar summarized here our own Beth GoldBernstein Pegasystems Bob Thayler and AgencyPorts Eric Harnden showed how Surely other types of companies could also benefit from smart BPM Smart BPM Bailing Out Battered Insurers http://www.ebizq.net/topics/human_centric_bpm/features/3408.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/3408.html?rss Mon, 08 Dec 2003 08:00:00 EST Integration efforts that tie infrastructures in Gordian Knots of custom code can be a distant memory if companies turn more to BPM says AptSofts David Cameron He says BPM provides a lowcost integration layer as well as workflow and monitoring functionality and helps align business and IT BPM Point and Click Application Integration http://www.ebizq.net/topics/legacy_integration/features/3409.html?rss http://www.ebizq.net/topics/legacy_integration/features/3409.html?rss Mon, 01 Dec 2003 08:00:00 EST Disconnected systems used by managed care providers hinder efforts to give doctors complete views of their patients records and hence to get the best possible care for patients But ebizQs David A Kelly looks at efforts by two of the companies seeking to change that Microsoft and MEDecision Managed Care Integrations Whats the Solution http://www.ebizq.net/topics/healthcare/features/3387.html?rss http://www.ebizq.net/topics/healthcare/features/3387.html?rss Mon, 01 Dec 2003 08:00:00 EST Quick online response time is a key to keeping your business competitive And in a recent ebizQ webinar summarized here BMCs Ross Cochran outlined numerous potential response time inhibitors and how to deal with them Peek and Tweak Optimizing JEE Internet Transactions http://www.ebizq.net/topics/app_web/features/3388.html?rss http://www.ebizq.net/topics/app_web/features/3388.html?rss Mon, 24 Nov 2003 08:00:00 EST Legacy frequently has a negative connotation in the IT realm But Gartners Dale Vecchio stresses the upside Legacy systems are here and they work and theyve worked for quite some time In a recent WRQsponsored ebizQ webinar outlined here Vecchio offered insight on keeping such systems valuable Giving Legacy Systems New Leases On Life http://www.ebizq.net/topics/legacy_integration/features/3367.html?rss http://www.ebizq.net/topics/legacy_integration/features/3367.html?rss Mon, 17 Nov 2003 08:00:00 EST In this third and final part of his examination of BPELWS integration expert David S Linthicum explores more aspects of how it works and reiterates its potential as a standard for process integration He also clearly points to the one thing about BPELWS that no one can be sure of yet Understanding BPELWS and Application Integration Part http://www.ebizq.net/topics/web_services/features/3294.html?rss http://www.ebizq.net/topics/web_services/features/3294.html?rss Mon, 10 Nov 2003 08:00:00 EST Ensuring WebSphere component availability is essential to the many companies that build their most businesscritical systems on the WebSphere foundation said BMCs Jim Byrd during a recent ebizQ webinar described here And he showed how to use Business Service Management and more to do just that Turning WebSphere Complexity To Capability http://www.ebizq.net/topics/dev_tools/features/3251.html?rss http://www.ebizq.net/topics/dev_tools/features/3251.html?rss Mon, 03 Nov 2003 08:00:00 EST Pervasive adoption of Web Services will eventually happen the AlignIT Group says in this report But then The issue of how a servicesbased IT environment will be managed will become paramount for many organizations Here insight from AlignIT into that approaching challenge for businesses Web Services and Integration How Will It All Be Managed http://www.ebizq.net/topics/web_services/features/3182.html?rss http://www.ebizq.net/topics/web_services/features/3182.html?rss Mon, 03 Nov 2003 08:00:00 EST Thats where BPM experts and ebizQ columnists Howard Smith and Peter Fingar show in this piece that profits come from with lots of help from managing what they call the invisible P of process They refer to it as the Business Process rEvolution Making Profits Out of Thin Air http://www.ebizq.net/topics/web20/features/3195.html?rss http://www.ebizq.net/topics/web20/features/3195.html?rss Mon, 27 Oct 2003 08:00:00 EST What is smart BPM and how is it helping insurance companies weather a tight economic climate Whats more what might it do for your company even if its not in the insurance sector A recent ebizQ webinar took a look and we peek at that webinar here Simply Smart BPM Takes Businesses by Storm http://www.ebizq.net/topics/human_centric_bpm/features/3123.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/3123.html?rss Mon, 27 Oct 2003 08:00:00 EST BPM is all about putting the ability to shape and manage business processes in the hands of business users right Then why is one major vendor betting on idevelopersi getting the BPM market to take off ebizQ columnist David A Kelly delves into this one Who Will Make BPM a Success http://www.ebizq.net/topics/bpm/features/3141.html?rss http://www.ebizq.net/topics/bpm/features/3141.html?rss Mon, 20 Oct 2003 08:00:00 EST A good business service management tool can help IT departments maximize the provision of critical business services without taxing their staffs In a recent ebizQ webinar summarized here BMCs Jim Byrd looked at solutions for monitoring the PeopleSoft WebLogic Server and Tuxedo environments BSM A WinWin IT Proposition http://www.ebizq.net/topics/systems_management/features/3058.html?rss http://www.ebizq.net/topics/systems_management/features/3058.html?rss Mon, 20 Oct 2003 08:00:00 EST Wellknown integration guru and ebizQ columnist David S Linthicum says BPELWS can help enterprises harness the promise of Web services process integration and serviceoriented architectures Here is Part of his look at how your company can join in and reap the benefits BPELWS Integration Aid Part http://www.ebizq.net/topics/web_services/features/3060.html?rss http://www.ebizq.net/topics/web_services/features/3060.html?rss Fri, 03 Oct 2003 04:09:00 EST Service parts management is defined by Aberdeen as planning service parts inventories resources and processes to ensure optimal customer service And in this Perspective report Aberdeens Tim Minahan notes that many companies miss the boat on this potentially lucrative revenue stream PostSale Servicing And Parts Revenue Just Floating Away http://www.ebizq.net/topics/scm/features/2934.html?rss http://www.ebizq.net/topics/scm/features/2934.html?rss Mon, 29 Sep 2003 08:00:00 EST Financial firms cant rest on their SWIFT implementationrelated laurels says Vitrias John Parker He notes changes to the standard are coming swiftly and says firms will have to be just as swift to stay up to speed Parker also pans pointtopoint implementations and lauds those based on BPM Staying a Step Ahead of SWIFT http://www.ebizq.net/topics/standards/features/2885.html?rss http://www.ebizq.net/topics/standards/features/2885.html?rss Mon, 29 Sep 2003 08:00:00 EST And that explains AMR Researchs Eric Austvold isnt just for known regulations related to passive process documentation but for future active compliance as AMR calls it Austvold also suggests three ready sources of BPM software SarbanesOxley Compliance Calls for BPM http://www.ebizq.net/topics/compliance/features/2887.html?rss http://www.ebizq.net/topics/compliance/features/2887.html?rss Mon, 22 Sep 2003 09:00:00 EST Whats an Integration Competency Center whats it got to do with an enterprise nervous system how can it help your organizations integration efforts and what benefits would result Gartners Roy Schulte gave valuable insight on that and more in a recent ebizQ webinar summarized here Get A Grip With Enterprise Nervous Systems http://www.ebizq.net/topics/scm/features/2807.html?rss http://www.ebizq.net/topics/scm/features/2807.html?rss Mon, 22 Sep 2003 09:00:00 EST Believers say BPM could well be a pivotal turning point in business automation and an organization called BPMIorg is helping to stoke that fire Here BPMIorg cochair Howard Smith lends insight on the groups role perspective on BPMs evolution and info on BPMs potential for enterprises Business Process Management http://www.ebizq.net/topics/web20/features/2830.html?rss http://www.ebizq.net/topics/web20/features/2830.html?rss Tue, 16 Sep 2003 11:57:00 EST You cant get the answer right if youre not clear on the question ebizQs Beth GoldBernstein and integration guru Bill Ruh are writing a book on integration best practices and early on they examine the prime movers for integration projects how to define business requirements and how to measure success Defining Business Integration Requirements http://www.ebizq.net/topics/mgmt_bp/features/2791.html?rss http://www.ebizq.net/topics/mgmt_bp/features/2791.html?rss Mon, 15 Sep 2003 09:00:00 EST The benefits of becoming a realtime enterprise are many and are becoming more and more apparent and widely acknowledged In a recent ebizQ webinar our own Beth GoldBernstein and CommerceQuest President and COO Lee White discussed a bunch of them Ten Critical Steps Toward a RealTime Enterprise http://www.ebizq.net/topics/human_centric_bpm/features/2767.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/2767.html?rss Mon, 15 Sep 2003 09:00:00 EST Composite apps can go where pure EAI cant to help keep business users happy according to Commerce Ones Bashyam Anant In making the case for composite apps he also notes that they make sense from an ROI standpoint Crossing The BusinessIT Chasm With Composite Applications http://www.ebizq.net/topics/web20/features/2769.html?rss http://www.ebizq.net/topics/web20/features/2769.html?rss Mon, 08 Sep 2003 07:00:00 EST The shift in the corporate landscape that Business Process Management Systems make possible is so groundbreaking some businesspeople need a lot of convincing But theyre glad when they grasp the concept as BPM experts Howard Smith and Peter Fingar can attest Seeing The BPM Light http://www.ebizq.net/topics/web20/features/2705.html?rss http://www.ebizq.net/topics/web20/features/2705.html?rss Mon, 08 Sep 2003 07:00:00 EST In a new report highlighted here analysis firm the finds four vendor segments competing to dominate the CRM analytics market And the says the stakes could also be high for their customers who may need reliable integrated CRM analytics to comply with SarbanesOxley HIPAA and similar laws Integrated CRM Analytics An Emerging Compliance Tool http://www.ebizq.net/topics/web20/features/2707.html?rss http://www.ebizq.net/topics/web20/features/2707.html?rss Tue, 02 Sep 2003 00:00:00 EST In fact say BPM experts Howard Smith and Peter Fingar IT isnt dying at all its just evolving from a datacentric Old IT to a processcentric New IT And here in a preview of their new book they take on headon the premise of that controversial recent piece claiming IT doesnt matter Rumors Of ITs Demise Are Highly Exaggerated http://www.ebizq.net/topics/web20/features/2613.html?rss http://www.ebizq.net/topics/web20/features/2613.html?rss Mon, 01 Sep 2003 00:00:00 EST The old days of integration of pointtopoint hardwired difficulttochange spaghetticode are disappearing being replaced by a businesscentric wave of processoriented agile enterprises A recent ebizQ webinar gave an overview of the movement and its benefits for businesses The New Integration Paradigm Making Business Processes Fly http://www.ebizq.net/topics/human_centric_bpm/features/2653.html?rss http://www.ebizq.net/topics/human_centric_bpm/features/2653.html?rss Mon, 01 Sep 2003 00:00:00 EST Using BPM to stay in line with SarbanesOxley HIPAA and other statutes can not only keep you on the right side of the law it can give a significant boost to your bottom line Viewers of a recent ebizQ webinar got the lowdown BPM Way More Than Just Compliance Benefits http://www.ebizq.net/topics/ind_sol/features/2654.html?rss http://www.ebizq.net/topics/ind_sol/features/2654.html?rss Mon, 25 Aug 2003 00:00:00 EST Starting with the premise that integration is critical to business success but noting integration failures our own Beth GoldBernstein and noted integration expert Bill Ruh are penning a tome on integration best practices Here GoldBernstein offers insight on the book and invites iyouri input The Business Imperative for Business Integration http://www.ebizq.net/topics/mgmt_bp/features/2614.html?rss http://www.ebizq.net/topics/mgmt_bp/features/2614.html?rss Sun, 24 Aug 2003 03:00:00 EST Indeed says the AlignIT Group portals have come into their own as key integration mechanisms And the integration demands being made of them continue to grow So what type of vendor is your best bet for portals that meet the needs of todays enterprises AlignITs answer might surprise you Portals Much More Than Mere UIs http://www.ebizq.net/topics/portals/features/2617.html?rss http://www.ebizq.net/topics/portals/features/2617.html?rss Mon, 18 Aug 2003 00:00:00 EST The recent expoQ webinar Whats the True Value of Web Services was such a hot ticket presenters Ross Altman of EDS and Whit Andrews of Gartner got so many questions they couldnt get to many of them But get to them they do right here Web Services What Curious Minds Want To Know http://www.ebizq.net/topics/web_services/features/2552.html?rss http://www.ebizq.net/topics/web_services/features/2552.html?rss Mon, 18 Aug 2003 00:00:00 EST Few businesses include their entire enterprises or partners in supply chain planning a joint study by Aberdeen Group and Penton Media has found However says Aberdeens Mark Vigoroso collaborative automated supply chain solutions can provide more accurate and efficient supply chain planning FailureBent Supply Chain Missing Links http://www.ebizq.net/topics/scm/features/2562.html?rss http://www.ebizq.net/topics/scm/features/2562.html?rss Mon, 11 Aug 2003 00:00:00 EST Many of the problems enterprises have getting a handle on their business processes actually originated in ancient times But say Howard Smith and Peter Fingar theyre the very st century problems that BPMS systems are meant to solve King Tut Might Have Been Proud http://www.ebizq.net/topics/web20/features/2503.html?rss http://www.ebizq.net/topics/web20/features/2503.html?rss Mon, 04 Aug 2003 06:00:00 EST Is your revenue pipeline springing leaks If so your bottom line could be taking needless hits In this column ebizQ analyst David A Kelly explores the ways holes pop up in such pipelines and ways to plug them up and assure a smooth flow of profits to company coffers Patching Revenue Holes http://www.ebizq.net/topics/eai/features/2441.html?rss http://www.ebizq.net/topics/eai/features/2441.html?rss Mon, 04 Aug 2003 00:00:00 EST As companies try to connect business services across functional silos they have to overcome bottomup systems and network management frameworks according to analyst firm the And in this Spotlight report the says the need to get there from here is making Performance Management one of the hottest sectors in enterprise software Performance Management This Joint Is Jumping http://www.ebizq.net/topics/web20/features/2442.html?rss http://www.ebizq.net/topics/web20/features/2442.html?rss Mon, 28 Jul 2003 10:00:00 EST Some BPM projects produce better ROI than others The trick is being able to know which is which And in this column ebizQ analyst David A Kelly helps you sort them out Some Characteristics of HighROI BPM Projects http://www.ebizq.net/topics/eai/features/2044.html?rss http://www.ebizq.net/topics/eai/features/2044.html?rss Mon, 07 Jul 2003 00:00:00 EST Studies show Web site visitors will leave and not return if a page wont load in seconds so its critical to optimize app servers middleware hardware and databases for faster performance If youre using a WebSpherebased system the tips offered in the ebizQ webinar summarized here can help WebSphere Tricks And Customers Who Stick http://www.ebizq.net/topics/soa_security/features/2192.html?rss http://www.ebizq.net/topics/soa_security/features/2192.html?rss Mon, 30 Jun 2003 00:00:00 EST Its not whether you win or lose but how you play the game right By the same token ebizQ analyst David A Kelly explains here its not as much the BPM solution you pick that matters as much as the nature of the game youre playing He says what youre automating could determine whether your company is a longterm winner in the BPM game Finding Gold In Them Thar BPM Projects http://www.ebizq.net/topics/eai/features/2050.html?rss http://www.ebizq.net/topics/eai/features/2050.html?rss Wed, 18 Jun 2003 00:00:00 EST Using WRQs serviceoriented approach to integration Minnesotas motor vehicle department drove down its licenseprocessing times by and saved in programming and legacy storage costs along the way This ebizQ webinar summary can put you on the road to leveraging your host systems too Motor Vehicle Dept Integration RealTime Rubber Meets the Code http://www.ebizq.net/topics/legacy_integration/features/2298.html?rss http://www.ebizq.net/topics/legacy_integration/features/2298.html?rss Wed, 04 Jun 2003 00:00:00 EST The persistence layer offers scores of opportunities for optimizing your WebSpere environment Candle architect Michael Pallos suggests some key best practices for database interaction in a recent ebizQ webinar summarized here Performance Tuning To Make WebSphere App Servers Sing http://www.ebizq.net/topics/app_web/features/2299.html?rss http://www.ebizq.net/topics/app_web/features/2299.html?rss Tue, 27 May 2003 00:00:00 EST Integration has become crucial for managing relationships between insurers and their policyholders In a recent ebizQ webinar summarized here Software AG Senior VP Bill Ruh and Financial Services Practice Director John Stone show how its helping insurers to keep customers and boost revenues Integration A Key Insurance Customer Retention Vehicle http://www.ebizq.net/topics/eai/features/2301.html?rss http://www.ebizq.net/topics/eai/features/2301.html?rss Mon, 19 May 2003 00:00:00 EST A unified process standard finally seems within reach as major IT players line up behind BPEL And ebizQ Vice President of Strategic Services Beth GoldBernstein says thats likely to help enterprises in an array of significant ways Businesses Should Benefit As BPELs Star Rises http://www.ebizq.net/topics/b2b_security/features/1455.html?rss http://www.ebizq.net/topics/b2b_security/features/1455.html?rss Mon, 12 May 2003 00:00:00 EST The Aberdeen Group says the sooner companies involve sourcing groups in the product design process the faster products will get to market and the more money enterprises will save getting wares there and make once theyre there And says Aberdeen in this Supply Chain Access Strategy Corner report a significant part of early source team involvement is the integration of the IT systems involved Tip On Quick TimeToMarket http://www.ebizq.net/topics/scm/features/1461.html?rss http://www.ebizq.net/topics/scm/features/1461.html?rss Mon, 12 May 2003 00:00:00 EST The sector continues to experience some earnings troubles and even some turmoil with two prominent CEOs recently losing their jobs Yet according to analyst firm the content management usually ranks high on CIO priority lists So wheres the disconnect The takes a close look at the space in this special Spotlight report A Hectic Time For Content Management Vendors http://www.ebizq.net/topics/eai/features/1460.html?rss http://www.ebizq.net/topics/eai/features/1460.html?rss Wed, 07 May 2003 00:00:00 EST Two standards CAN be better than one In a recent ebizQ webinar summarized here Beth GoldBernstein and Sterling Commerces Chris Wallace detail an EDIXML processcentric approach that can lead to costeffective integration EDI And XML Together More Bang For BB Bucks http://www.ebizq.net/topics/b2b/features/2308.html?rss http://www.ebizq.net/topics/b2b/features/2308.html?rss Mon, 21 Apr 2003 00:00:00 EST The future of supply chain software vendor Valdero should be bright according to analyst firm The The startup specializes in providing supply chain visibility and recently widened the breadth of its offerings The also points out that having prominent backers doesnt hurt Valdero either The Tips Sombrero To Valdero http://www.ebizq.net/topics/scm/features/1473.html?rss http://www.ebizq.net/topics/scm/features/1473.html?rss Wed, 09 Apr 2003 00:00:00 EST Using Web services to give customers interactive bills and documents that integrate with back endsystems can make a company much more efficientand its customers much more loyal In a recent ebizQ webinar summarized here Software AG VP Bill Ruh explains how and why CustomerDriven Integration Multiple Benefits http://www.ebizq.net/topics/eai/features/2323.html?rss http://www.ebizq.net/topics/eai/features/2323.html?rss Sun, 18 Aug 2002 00:00:00 EST Before you undertake your next EAI project make sure you understand the importance of EAI version control Otherwise youll be faced with a mess of conflicting code and overlapping development environments Here EAI experts Eddy Edwards and Mick Broderick provide a primer on the howtos of EAI version management The Hidden Problem of EAI Version Management http://www.ebizq.net/topics/eai/features/1703.html?rss http://www.ebizq.net/topics/eai/features/1703.html?rss Sat, 08 Jun 2002 00:00:00 EST How can independent Dutch growers succeed in the face of competition from much larger local and foreign agricultural conglomerates By banding together into a cooperative and integrating their operations into a single seamless supply chain Heres how this cooperative The Greenery leveraged EAI tools to forge a realtime supply chain that could compete in a tight market How The Greenery Is Growing Its Business with BB Integration http://www.ebizq.net/topics/scm/features/1735.html?rss http://www.ebizq.net/topics/scm/features/1735.html?rss Mon, 25 Mar 2002 00:00:00 EST Providing remote access to legacy mainframe systems isnt a simple undertaking Heres how one manufacturer of digital imaging equipment approached the challenge Konica Business Technologies XMLEnables Its Legacy Dispatch System http://www.ebizq.net/topics/eai/features/1767.html?rss http://www.ebizq.net/topics/eai/features/1767.html?rss Sun, 23 Dec 2001 13:21:00 EST Why do you need business process automation In a word ROI In this article Optika CEO Mark Ruport explains how business process automation can enhance an organizations productivity and provide a solid return on investment The Hidden Treasure of Business Process Automation Six Steps to Improving ROI http://www.ebizq.net/topics/int_sbp/features/2591.html?rss http://www.ebizq.net/topics/int_sbp/features/2591.html?rss Sun, 23 Dec 2001 12:54:00 EST While ecommerce and supply chain management have gotten a lot of attention in recent years less consideration has been given to the reverse side of the ecommerce equation product returns or reverse logistics ARC Advisory Groups Steve Banker examines the challenges involved in reverse logistics and explains why many companies are opting to outsource it to thirdparty providers eBusiness and Reverse Logistics http://www.ebizq.net/topics/scm/features/2589.html?rss http://www.ebizq.net/topics/scm/features/2589.html?rss Sun, 16 Dec 2001 15:42:00 EST Business process integration or BPI is the most strategic and thorough approach to application integration But it is also a major undertaking How should an organization go about structuring its BPI initiative William Ulrich of Tactical Strategy Group describes the key strategic and technical requirements for a successful project Critical Success Factors in a Business Process Integration Initiative http://www.ebizq.net/topics/int_sbp/features/2602.html?rss http://www.ebizq.net/topics/int_sbp/features/2602.html?rss Sun, 16 Dec 2001 13:44:00 EST Home Finishes an emergency home maintenance company needed to upgrade its customer field service operations from traditional phone and fax communications to a wireless network for instant access to backoffice ERP and CRM systems Xoras Steve Peck explains how and why Home Finishes made the leap to wireless Home Repair Firm Streamlines Service with Wireless http://www.ebizq.net/topics/mobile_integration/features/2592.html?rss http://www.ebizq.net/topics/mobile_integration/features/2592.html?rss Sun, 16 Dec 2001 10:45:00 EST Zurich is more than banking gnomes and milk chocolate The city is the headquarters of Softwired an aggressive young player in the JMS and mobile spaces Banking on Zurich Softwireds JMSMobile Connection http://www.ebizq.net/topics/mobile_integration/features/2621.html?rss http://www.ebizq.net/topics/mobile_integration/features/2621.html?rss Mon, 10 Apr 2000 00:00:00 EST CRM ERP and ecommerce are not necessarily distinct entities says Nigel Thomas director of product management at Constellar UK Rather he says in this twopart article they are frequently linked and often best provided with a hubbased solution In Pursuit of the Extended Enterprise Integrating CRM ERP and ECommerce http://www.ebizq.net/topics/eai/features/2322.html?rss http://www.ebizq.net/topics/eai/features/2322.html?rss