The Insider's Guide to Next-Generation BPM
By Anne Stuart, Site Editor, ebizQ , 08/18/2011
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What's the problem with untamed business processes? Why should enterprises try to domesticate them? Craig Le Clair, a Forrester Research vice president and principal analyst, answers those questions with this blunt assessment of the damage wrought by dysfunctional processes: "They literally choke the productivity and creativity out of the workforce."
Fortunately, dynamic case management (DCM) can help enterprises deal with out-of-control processes. This guide will introduce readers to DCM, define untamed processes and explore such processes in the context of enterprise resource planning (ERP) and integration. The content includes:
Introduction: A dynamic approach to case management, a Q & A between Peter Schooff of ebizQ and Craig Le Clair of Forrester Research DCM: Today's tool of choice for subduing untamed processes, a feature by ebizQ Site Editor Anne Stuart DCM takes the lead in domesticating 'untamed' processes, a Q & A between ebizQ Editorial Director Hannah Smalltree and Forrester's Craig Le Clair Use integration to help rein in untamed processes, a feature by ebizQ contributor Alan Earls DCM helps control untamed processes in ERP systems, a feature by Alan Earls --With: Taming wild processes, a few quick tips by Alan Earls Use integration to help rein in untamed processes, a feature by Alan EarlsAbout the Author
Anne Stuart, site editor for ebizQ, is a veteran journalist who has written for national magazines, daily newspapers, an international news service and many Web sites. She’s specialized in covering business and technology issues since 1993, holding senior editorial positions at CIO, Inc., WebMaster and Redmond Channel Partner magazines. Previously, she was an editor and reporter for The Associated Press and several daily newspapers. She's based in Newton, Mass., at TechTarget, ebizQ's parent company. She can be reached at astuart@techtarget.com. Follow Anne on Google+ and at annestuart_TT on Twitter.
About ebizQ
ebizQ is the insider’s guide to next-generation business process management. We offer a growing collection of independent editorial articles on BPM trends, issues, challenges and solutions, all targeted to business and IT BPM professionals.
We cover BPM standards, governance, technology and continuous process improvement, as well as process discovery, modeling, simulation and optimization, among many other areas. We follow case management, decision management, business rules management, operational intelligence, complex event processing and other related topics. We closely track important trends such as the rise of social BPM, mobile BPM and BPM in the cloud. We also explore BPM’s use in functional areas, such as supply chain and customer management, and in key verticals, such as financial services, health care, insurance and government.
ebizQ's other BPM-oriented content includes podcasts, webcasts, webinars, white papers, a variety of expert blogs, a lively online forum and much more.
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