Even though we're at the start of a new year, some things don't change. For example,
I believe the increasing importance of business process management solutions in
business and IT strategies that we've seen over the past few years will continue
to accelerate in 2007. In fact, I predict that 2007 will be a significant year
for the widespread adoption and use of BPM technologies.
The BPM market will continue its significant growth in 2007. In addition, we're
starting to see a growing maturity of the customer base. Many organizations
that purchased BPM solutions over the past few years are starting to ramp up
and broaden out their deployment of new processes. Numerous BPM vendors I've
spoken with have cited customer bases that are moving from departmentally-focused
solutions to company-wide or division-oriented process deployments.
We've also seen widespread adoption of process modeling, as well as an acknowledgement
of business process management as a separate discipline and an area that organizations
need to focus on in order to remain competitive. BPM in 2007 is not just for
early adopters anymore-almost every business (small and large) can successfully
take advantage of solutions available.
The goal remains (for most organizations and most BPM implementations) of putting
the business owners in charge of the business processes. That's also the focus
of most BPM products, but there remains the need for BPM solutions to straddle
both business and IT. Over the past year we've seen some vendors focusing more
on the business side and reaching out to broader and broader audiences through
better and easier modeling capabilities or deeper business intelligence or business
activity monitoring capabilities, while other BPM vendors are aiming more for
the IT side, through increased focus on service level agreements and managing
and integrating with IT processes.
There continues to be a variety of reasons that organizations are looking at
BPM products. For many vendors and organizations, SOA plays an important part
in both the selling (and purchasing) of BPM and the definition of the appropriate
architecture for BPM solutions. However, I don't believe that full-scale re-use
of either services or processes is a reality yet for most companies-effective
re-use requires good lifecycle management practices, an effective environment
for collaboration and great communication capabilities. Over time, I believe
that forward-looking companies will be able to capture solid re-use benefits
from both SOA and BPM solutions. We'll also see the continued importance of
using BPM solutions to meet compliance requirements. Another key driver for
many companies is the continued need for greater flexibility, agility and rapid
adoption and deployment of new solutions.