We use cookies and other similar technologies (Cookies) to enhance your experience and to provide you with relevant content and ads. By using our website, you are agreeing to the use of Cookies. You can change your settings at any time. Cookie Policy.

Editor's Note: In "Keep it simple: Cut the complexity out of BPM," ebizQ contributor Alan Earls discusses strategies for keeping BPM projects from mushrooming out of control. Here, he offers additional advice for simplifying BPM initiatives—and improving your chances for success.

1. Let business lead the charge. The best BPM initiatives are process-driven, with business taking the leading role, says Craig Le Clair, a Forrester Research vice president and principal analyst. If business doesn't engage and shape the project from the get-go, it's likely to result in false starts and changes in direction.

2. Provide the right environment. Be sure your organization has the right level of process maturity and a culture of change that will support successful BPM simplification, says Le Clair. "Process maturity will help identify the best processes to focus on and the right way to do it—and thus make it simpler to implement BPM," he says.

3. Keep stakeholders smiling. If those involved don't feel good about the effort, that can complicate matters as well. Proper change management—for instance, clearly communicating how a process change will affect participants' work lives—will go a long way toward ensuring positive attitudes and removing possible barriers.

4. Be flexible, but have a plan. BPM is naturally agile. It lends itself to a spiral project approach, where you do a bit, then validate, and then do a bit more. But if you do that without a framework and an idea of the end state, according to Nathaniel Palmer of the Workflow Management Coalition, "scope creep becomes inevitable—and also hard to identify until it's too late."

5. Create a common language. Among the most basic issues for controlling a BPM project is coming up with an agreement about terminology. Taking that step ensures that you're describing things not only in a consistent way but with consistent meaning. It's easy—and all too common—for organizations to think they're moving toward a common goal, only to discover fundamentally different points of view that can send them all the way back to the drawing board.



About the Author

Alan Earls, a journalist who specializes in writing about technology and business, is based in the Boston area.

More by Alan Earls, ebizQ Contributor

-1-

1  

Explore Our Topics

  • EDITOR'S BRIEFING
  • Virtual Conferences
  • Webinars
  • Roundtables

BPM in Action

March 10, 2011

The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More

View All Virtual Conferences

Smart Case Management: Why It's So Smart.

Date:Nov 05, 2009
Time:12:00 PM ET- (17:00 GMT)

REGISTER TODAY!

Date:Oct 29, 2009
Time:15:00 PM ET- (19:00 GMT)

REGISTER TODAY!
View All Roundtables
  • Research Library
  • Podcasts
  • News

Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

Listen Now

Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

Listen Now

Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

Listen Now

Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

Listen Now

Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.

Listen Now
More Podcasts
  • Most Popular
  • Quick Guide
  • Most Discussed

Quick Guide: What is BPM?

Learn More

Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More