The Insider's Guide to Next-Generation BPM
By Dennis Byron, Analyst, ebizQ , 07/01/2009
Print this article
Email this article
Talk Back!
Write to Editor
To read Part I of this article, click here.
Discovering the missing processes
That is why many consultants warn about getting too far down the automated process discovery path before thinking through the big picture. If you depend too much on technology, you run the risk of making one of two mistakes, or worse, making both. You might:
Tim Zonca, Director of Product Marketing at Serena, says Serena overcomes this risk by offering a hybrid of process discovery and lean BPM to help users proactively discover processes while achieving a rapid return. Serena recommends manual process discovery through two workshops. After the first, an application -- delivered on demand -- gets deployed. During the second session the user analyzes and improves on the living BPM solution.
T.J. Leavell, business development manager at the Modus21 consultancy, suggests a three-phase process. He says, "We do the first project and the client watches closely; we work together on the second project; then, third, the client is responsible for the project while Modus21 mentors." Modus21 is not wedded to any particular tool nor does it care if a BPM project results from the initial consultation. It has used Pallas Athena Process Miner, Bluespring process discovery software; and other tools. The key according to Leavell is not to "find out what your process flow is like first."
The integrated approach
Of course the usual suspect list of BPM suppliers plays an important role in the process discovery effort. But no BPM supplier pretends that one tool fits all.
For example, Kevin Haugh, VP of Product Management at Metastorm says most often a project begins with a "point of pain" which can leave no time for all the careful planning noted above. Even some of the process experts "might leave out steps because they are so expert." More often than not the experts point out others that are also involved but know only a very limited step in the flow. So where the obvious problem is (the "point of pain") may not be the best place to begin. Of course Haugh can afford to say have it your way because Metastorm offers the suite, freestanding discovery tools, its own consultancy, and relationships with other consultants.
-1-
Best Practices in Moving Processes to the Clouds
How Can the Cloud Fit Into Your Applications Strategy?
Cloud Data Integration Best Practices
The Economics of Cloud Computing
Data Services Insight: Successful implementation of Canonical Information Models
The new frontier for life sciences & beyond: Specializing HPC clusters in the cloud: Part 2 
The new frontier for life sciences & beyond: Specializing HPC clusters in the cloud: Part 1
Top 10 Reasons to Replace Enterprise Search with Unified Information Access Part 2
Top 10 Reasons to Replace Enterprise Search with Unified Information Access Part 1
How to Empower Your Business Innovators to Make the Most of Business Process Management
ebizQ editorial highlights and updates, compiled by Site Editor Anne Stuart
March 10, 2011
The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More
Date:Apr 07, 2010
Time:13:00 PM
ET- (17:00 GMT)
Date:Apr 07, 2010
Time:12:00 PM
ET- (16:00 GMT)
In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.
Listen Now
Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.
Listen Now
Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.
Listen Now
In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.
Listen Now
Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.
Listen NowSmart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More
A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More
|
|
This new publication from our sister site SearchSOA.com explores workflow, business activity monitoring (BAM) and complex event processing (CEP) issues. |
|
|
