We use cookies and other similar technologies (Cookies) to enhance your experience and to provide you with relevant content and ads. By using our website, you are agreeing to the use of Cookies. You can change your settings at any time. Cookie Policy.

Untitled Document Planners in distribution industries like to think they are process driven. Successful manufacturing has depended on becoming more process driven since the seminal efficiency studies of W. Edwards Deming in the 1940s. Utilities watch processes closely to deliver 24/7 up time. And healthcare delivery providers hope to improve treatment by becoming more process driven. Most industries see process orientation as a goal reached by beginning with documenting processes. But government is process driven from the start, because in government the processes are documented from day one, except that they are called laws and regulations.

A recent IT Investment Research survey found that BPM in government is a fact of life and that that has been the case for years. In government, the research found, it is more a matter of which generation BPM is in use. Unlike in other "industries," information technology (IT) has been applied regularly since Hollerith sold the United States his first punch card machinery to automate the 1890 census. BPM is found in governments throughout the world, on almost every level. Representative suppliers include Appian, Cordys, IBM, Metastorm, Pegasystems, Singularity, TIBCO, Ultimus and almost every other BPM supplier with a workflow or document/content management heritage.



However, only a few suppliers offer government-specific solutions. Instead most offer templates and/or development frameworks and tools. This makes sense because the needs of different levels of government vary. Even within a level of government needs differ between defense/security and other agencies, as well as by country. All architectures and platforms are supported.

For example, Ultimus is a Microsoft-centric BPM supplier that offers 20 templates to help governments. These templates are made available to customers as part of the annual Ultimus maintenance contract. This policy is especially important to fund challenged government entities. Ultimus' customers are as diverse as Prince William County, VA, the Commonwealth Of Massachusetts' Department Of Consumer Affairs, and the city of Lisbon. Like others, Ultimus also has a strong partner program in terms of systems integrators (SIs) and others that supports its participation in government BPM.

-1-

1  2  3  

   Next Page

Explore Our Topics

  • EDITOR'S BRIEFING
  • Virtual Conferences
  • Webinars
  • Roundtables

BPM in Action

March 10, 2011

The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More

View All Virtual Conferences

Smart Case Management: Why It's So Smart.

Date:Nov 05, 2009
Time:12:00 PM ET- (17:00 GMT)

REGISTER TODAY!

Date:Oct 29, 2009
Time:15:00 PM ET- (19:00 GMT)

REGISTER TODAY!
View All Roundtables
  • Research Library
  • Podcasts
  • News

Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

Listen Now

Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

Listen Now

Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

Listen Now

Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

Listen Now

Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.

Listen Now
More Podcasts
  • Most Popular
  • Quick Guide
  • Most Discussed

Quick Guide: What is BPM?

Learn More

Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More