We use cookies and other similar technologies (Cookies) to enhance your experience and to provide you with relevant content and ads. By using our website, you are agreeing to the use of Cookies. You can change your settings at any time. Cookie Policy.

Anyone who suffers the pain of correcting process mistakes discovered after a major technology roll-out or is frustrated by the management of complex relationships between policies, procedures, systems, and data, take heart: You are not alone. In a study of large- to medium-sized companies recently completed by the Delphi Group, 70 percent of those surveyed said capturing and documenting business requirements is a difficult process. More than 60 percent said their organization has trouble implementing process or policy changes.

On the surface, it appears that any organization worth its salt should be able to define and document the business requirements for a new technology initiation or the automation of an existing process. In reality, however, the task can be overwhelming because it involves understanding -- and accurately documenting -- the numerous and complex relationships surrounding the companies internal and external policies, the internal control and statutory required procedures and the manual activities needed to accomplish all this utilizing information from people, systems and data formats throughout the enterprise. And at every turn, there are gaps in standards, logic, documentations, systems, policies, knowledge and so much more.

Business Process Management (BPM) offers a solution. BPM helps companies visualize a business process, define the process workflow and integrate the process into an existing infrastructure. Adding intelligence into business process management with business rules and business rule management capabilities enhances the value of the technology dramatically by allowing business analysts to play a larger role in accurately defining the business requirements and managing the sophistication and complexity of real world business problems. A business-oriented rules and process modeling tool helps business analysts prevent business mistakes in business logic from being built into the process, improves efficiency and ensures that the final product truly meets the business need. It also makes it easier for IT to convert those requirements into executable computer code as well as to consolidate and integrate legacy systems throughout the improved business process.

Companies in a broad range of industries are reporting measurable payback from this technology. Ninety-eight percent of those who have implement workflow improvement tools say the solution meets or exceeds their expectations, according to Gartner Group reports. In industry assessments and other printed reports, improvements cited include:

  • 30-45% reduction in process operating costs
  • 50-75% reduction in end-to-end process completion time
  • 60-90% reduction in time to change business requirements
  • 75-90% reduction in manual operations errors


1  2  3  

   Next Page

Explore Our Topics

  • Virtual Conferences
  • Webinars
  • Roundtables

BPM in Action

March 10, 2011

The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More

View All Virtual Conferences

Smart Case Management: Why It's So Smart.

Date:Nov 05, 2009
Time:12:00 PM ET- (17:00 GMT)


Date:Oct 29, 2009
Time:15:00 PM ET- (19:00 GMT)

View All Roundtables
  • Research Library
  • Podcasts
  • News

Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

Listen Now

Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

Listen Now

Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

Listen Now

Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

Listen Now

Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.

Listen Now
More Podcasts
  • Most Popular
  • Quick Guide
  • Most Discussed

Quick Guide: What is BPM?

Learn More

Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More