We use cookies and other similar technologies (Cookies) to enhance your experience and to provide you with relevant content and ads. By using our website, you are agreeing to the use of Cookies. You can change your settings at any time. Cookie Policy.

Untitled Document

Editor's Note: Interested in Master Data Management, then don't forget to attend ebizQ's upcoming roundtable discussion this Tuesday, July 16th on MDM and SOA.

Sometimes thought control isn't such a bad idea. And by thought control, I don't simply mean a "big brother," Apple computer, 1984-type situation, but a situation where people's thoughts are influenced (yes, I guess that's a nicer word) by certain knowledge. Influenced (perhaps educated) so that they have the information to make better decisions and take the best actions at the right time.



The goal of any good business intelligence implementation is to reflect the model of an organization's business and enable employees to use that model to analyze, answer and decide important questions or decisions. As I noted in my last column, BI solutions can be particularly helpful for organizations during turbulent economic times because they can help companies answer questions about their business (what's most profitable? What is the impact of making these product changes? What products or service are our customers buying?), and then help them change to adapt to the new business requirements.

Of course, levering BI takes more than just products -- it requires an environment and organization that will put such a solution to its best use. Consider the following points:

  • BI isn't a one-time thing. One of the important facets of BI is that it can help organizations model the information they have spread throughout their company into something that can help decision makers understand the business better. However, it should also be implemented so that it can change -- not only with the business, but ahead of the business.

  • Putting information in the right users' hands. Traditionally, BI systems were used by upper management and strategic thinkers to monitor and analyze the business. Over the past few years, BI has been adopted by a much wider audience, and solutions have been pushed down into lower levels of the organization. That's certainly a step in the right direction. Making the right decisions requires having the right information, and once an organization has set up a BI system, it can leverage that effort by enabling more knowledge workers to use it.

  • Change requires action. BI by itself isn't change. Good BI solutions enable change by enabling organizations to have the right information to make the right decisions. But decisions must be made and actions must be taken in order for the BI solution to be worthwhile. Some organizations forget this when planning for BI solutions. Thus, it's important to remember that an integral part of your solution is a process for making decisions and taking actions.

  • Custom solutions. Like many IT solutions, the right BI approach depends on an organization, its structure, its business and its needs. For example, a large health insurance payer organization is probably more likely to be fertile ground for a wide-scale BI deployment than a lumber manufacturer. Not that the lumber manufacturer couldn't make use of a good BI system, it's just that the percentage of knowledge workers who could really benefit from interaction with a BI system at that company is probably less than the percentage of workers at a more information-centric business.

-1-

1  2  

   Next Page

Explore Our Topics

  • EDITOR'S BRIEFING
  • Virtual Conferences
  • Webinars
  • Roundtables

BPM in Action

March 10, 2011

The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More

View All Virtual Conferences

Smart Case Management: Why It's So Smart.

Date:Nov 05, 2009
Time:12:00 PM ET- (17:00 GMT)

REGISTER TODAY!

Date:Oct 29, 2009
Time:15:00 PM ET- (19:00 GMT)

REGISTER TODAY!
View All Roundtables
  • Research Library
  • Podcasts
  • News

Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

Listen Now

Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

Listen Now

Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

Listen Now

Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

Listen Now

Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.

Listen Now
More Podcasts
  • Most Popular
  • Quick Guide
  • Most Discussed

Quick Guide: What is BPM?

Learn More

Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More