Data governance practices are essential for managing data as an asset. These practices establish repeatable, measurable business processes and manageable policies for improving data quality. Data governance helps companies meet regulatory compliance mandates while improving revenue opportunities and customer and partner relationships through the power of higher quality information.

Despite the universal acceptance that data governance practices are worthwhile, businesses have historically bypassed the discipline in favor of other initiatives that more directly impact the bottom line or provide an immediate return on investment (ROI).



The growing requirements for data privacy and security have altered this landscape for the modern enterprise. Today's commercial businesses are being driven into data governance action by legislation such as the Gramm-Leach-Bliley Act and the Sarbanes Oxley Act.

Even with these legislative motivators, data governance is at best inconsistent. Most businesses require a guiding hand to assist them with the best ways to achieve success. Once again, companies are discussing the value of data to corporate operations and to gain insight and visibility into corporate performance. However legislative motivators have created a tipping point where companies must ensure they are protecting consumer privacy preferences and other personal data.

Why Companies Struggle

Although some companies today are doing a good job with data governance, they are the exceptions and not the rule. The big question is why do companies continue to struggle with this practice when the proper management of company data will increase revenue, improve customer and partner relationships and company operations, and assist with regulatory compliance issues?

One reason is that many businesses are short sighted because they operate on a quarter-by-quarter revenue model. In addition, most publicly traded companies are focused on ensuring strong short term stock performance. These objectives conflict with data governance initiatives, which usually have a less direct ROI cycle, and are competing for precious resources with other corporate programs that promise more immediate revenue, efficiency, or profitability benefits.

Another reason is that data governance and sharing data between product groups or divisions of the same company can be highly political. Often, business leaders that become territorial about their customer data are unwilling to share data, even for the betterment of the greater good. For instance, imagine a software company that offers two types of consumer applications. There may be natural relationships between the products which could afford the company the opportunity to cross sell to an existing customer base, but the business executive of Division A refuses to share his customer data because he is not rewarded based on the performance of Division B. This type of "turf war" happens frequently and extinguishes an opportunity for the company, as a whole, to perform to its best advantage.

-1-

1  2  3  4  5  

   Next Page

Explore Our Topics

  • EDITOR'S BRIEFING
ebizQ editorial highlights and updates, compiled by ebizQ staff
  • BaaS bonus: In this podcast, Gartner Research Director Gordon Van Huizen discusses the Backend as a Service marketplace and the approach's pros, cons and challenges.
  • Cloud quiz: How much do you know about business process management in the cloud? Test yourself with this six-question cloud BPM quiz.
  • Three key steps: Clay Richardson of Forrester Research describes ways to emphasize user experience in business process design.
  • ebizQ editorial: Browse ebizQ's collection of independent editorial content, including articles, tips, Q & As, podcasts, guest columns, book excerpts and more.
  • Virtual Conferences
  • Webinars
  • Roundtables

BPM in Action

March 10, 2011

The sixth annual BPM in Action 2011 Virtual Conference will explore cutting-edge market developments in BPM and describe how to leverage them for improved business operation and performance. More

View All Virtual Conferences

Smart Case Management: Why It's So Smart.

Date:Nov 05, 2009
Time:12:00 PM ET- (17:00 GMT)

REGISTER TODAY!

Date:Oct 29, 2009
Time:15:00 PM ET- (19:00 GMT)

REGISTER TODAY!
View All Roundtables
  • Research Library
  • Podcasts
  • News

Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

Listen Now

Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

Listen Now

Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

Listen Now

Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

Listen Now

Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.

Listen Now
More Podcasts
  • Most Popular
  • Quick Guide
  • Most Discussed

Quick Guide: What is BPM?

Learn More

Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More

Featured Bloggers

Steven Minsky's Latest Blog Posts:

Read Steven Minsky's Blog
Scott Cleveland's Latest Blog Posts:

Read Scott Cleveland's Blog
Adrian Grigoriu's Latest Blog Posts:

Read Adrian Grigoriu's Blog
Noam Tamarkin's Latest Blog Posts:

Read Noam Tamarkin's Blog
Janne J. Korhonen's Latest Blog Posts:

Read Janne J. Korhonen's Blog
Dion Hinchcliffe's Latest Blog Posts:

Read Dion Hinchcliffe's Blog
Michael Poulin's Latest Blog Posts:

Read Michael Poulin's Blog

View All ebizQ Bloggers