The Insider's Guide to Business and IT Agility
By Antoine Lonjon, Product Marketing Director, MEGA International , 11/08/2004
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There are many approaches using process modeling, including business process reengineering (BPR), business process management (BPM), activity based costing (ABC) and business activity monitoring (BAM). At the core of each of these approaches is process modeling, which helps to create a knowledge base that can be shared by all development organizations.
To better understand the scope addressed by business process modeling, we will describe the three typical project types where business process approaches should take place:
When planning a company’s operations, it is important to consider the relationship between the company’s strategy and its business processes. For example, a bank may decide to target the financial products market over the retail banking market. The business process of “providing financial products” thus becomes the bank’s major value. To support this value, bank operations must organize according to this business process so that each branch focuses on satisfying customers that buy financial products.
In another example, the same bank wants to improve its operations. The bank wants to ensure through management procedures that it has control over its customer debt levels. In this case it is important to determine what rules apply and which organizational units are responsible for applying them.
A third example involves information systems and the coordination of software services and user tasks. In the case of this bank, a workflow could be implemented to automate the gathering of past customer records for debt control purposes.
Today there is no single standard that can satisfy all of the above three requirements. It is important to realize that for each approach there must be a specific adapted type of process modeling. Business analysts using the process approach need to know the optimal standard to deploy.
A relevant business process-modeling standard should meet the following criteria:
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June 3, 2009
One of the most compelling trends in the enterprise business technology space over the past year has been the emergence of cloud computing. In ebizQ’s upcoming Qcamp virtual un-conference, leading industry experts and practitioners will explore the role of service-oriented architecture (SOA) and business process management (BPM) in supporting cloud-computing initiatives. Additionally, the new skills that developers and IT managers need for successful cloud development will be discussed.Register
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