OK, this would be funny, drop-dead hilarious, if it weren't true...

The Daily WTF shows what happens when you combine Visio-based modeling with links to some arcane rules engine or newfangled language (see the "Workflow Action Blocks" in the diagram! Wow, 20th century technology at its finest: draw something incredibly complex, then code your heart out)

I hope the software for this system, where "even the most technically unskilled end-user could easily add and modify [the process]," was cheap, because I know the services required to implement and maintain it weren't...

Seriously, human-facing BPM is about a lot more than simply including the ability to define humans in the workflow constructs... it is about having humans of all stripes be included in the entire process life-cycle - from strategy, through implementation and, yes, also in the run-time experience, and then all around again.

How does your organization involve people in this life-cycle?

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