Welcome to ebizQ’s library, where you’ll find plenty of original editorial content covering business process management (BPM) and related topics. Please browse our collection of tips, features, book excerpts, Q & As, special reports and other free content. And if you’ve got BPM best practices, time-saving shortcuts or hints that you’d like to share, we’d love to hear them. Please e-mail your suggestions to ebizQ’s editors: Anne Stuart or Stephanie Mann.
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05/18/2013
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Real-life examples of dynamic case management in action
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05/18/2013
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Use dynamic case management to achieve dramatic business results
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04/18/2013
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Event processing and activity monitoring: Differences, benefits and best practices
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04/05/2013
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Considering cloud-based BPM? Keep these expert tips and insights in mind
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03/26/2013
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eGuide: Use DCM to streamline workflow and boost productivity
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03/22/2013
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Harness big data's power to dramatically improve BPM
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03/14/2013
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Sustainable BPM: Strategies for creating continuous process improvement
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02/28/2013
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BPM and big data: Exploring the relationship between two key technologies
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02/27/2013
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Processes, content and mobility: Strategies for successful combinations
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02/27/2013
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ECM at the 'tipping point:' Managing enterprise content in the mobile era
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02/14/2013
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Want to dazzle customers? Business processes are key
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02/08/2013
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Beyond 'mobile for mobile's sake:' Deciding which processes to tackle first
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01/31/2013
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ebizQ eGuides: A library of content on BPM and beyond
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01/28/2013
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ebizQ podcasts: Experts share insights on BPM, cloud, mobile, social and more
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01/16/2013
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What's ahead for BPM? Experts weigh in on mobile, social and cloud trends
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01/11/2013
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Workflow automation empowers academia, financial services and engineering
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01/08/2013
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Break through BPM hype with mobile, social and communication
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01/08/2013
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BPM 2013: Case management, embedded BPM take the stage
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12/28/2012
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The 'intelligent' BPM suite: Options for smarter process-management software
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12/27/2012
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BPM in the C-suite: A look at the emerging CPO role
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12/14/2012
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Use BPMS and SOA to leverage legacy assets—and move to 'world-class' systems
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12/13/2012
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Banking on BPM: One bank's long journey to successful process improvement
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12/12/2012
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BPM can bring big value to big data initiatives
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11/29/2012
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For better BPM outcomes, consider a project management approach
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11/28/2012
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To benefit from mobile BPM, keep it simple and avoid 'human-centric' pitfalls
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11/20/2012
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ebizQ eGuide: Teaming BPM and ECM for more effective content management
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11/14/2012
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BPM for SMBs: Done right, process work brings big benefits to smaller players
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11/13/2012
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Use mobile BPM to link people and processes anytime, anywhere
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11/02/2012
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Taking a process-oriented approach to enterprise content management
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11/01/2012
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Serving the 'work-anywhere' workforce while saving your systems of record
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10/30/2012
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How BPM helps companies create stronger global and local ECM strategies
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10/25/2012
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BPM & mobile content management go hand-in-hand
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10/19/2012
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Forrester: Four disruptive forces will change business—and your role in it
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10/16/2012
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Getting ahead of digital disruption: Business process in a big data world
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10/15/2012
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Aiming for business transformation? Consider a 'target operating model'
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10/05/2012
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ebizQ eGuide: Combining BPM and CRM for a better customer experience
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10/04/2012
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The enterprise service bus can be a useful antidote to cloud BPMS headaches
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10/03/2012
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Get smart: Explore intelligent operations and 'iBPM' suites
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09/25/2012
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DCM and enterprise social platforms: A winning combination
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09/19/2012
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ebizQ eGuide: Decision management: Reap the rewards; avoid the pitfalls
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09/19/2012
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Business rules and BPM: Insights and advice from consultant Kathy Long
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09/17/2012
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Decision management: Gauging success requires considering many factors
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09/14/2012
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Discovery: A critical first step in decision management
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09/13/2012
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Business rules, analytics meet at the forefront of decision management
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09/07/2012
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BPM and CRM: Real-life success; pitfalls to avoid
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09/07/2012
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BPM's starring role on the customer-satisfaction stage
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09/05/2012
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Add BPM to CRM to improve customer service, strengthen loyalty and boost profits
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09/04/2012
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BPM and CRM: Two technologies learning to play well together
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08/24/2012
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Case management in transition: How businesses can benefit
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08/24/2012
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Using case management in ever-changing environments
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08/23/2012
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DCM drives change, new opportunities for business
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08/22/2012
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Before picking a DCM platform, know cases and processes inside and out
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08/21/2012
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Forrester's 2012 BPM Forum: 'Embracing Digital Disruption'
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08/20/2012
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Mobile BPM: Today's trends, tomorrow's prospects
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08/10/2012
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ebizQ eGuide: Start gearing up for mobile BPM
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08/09/2012
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Get smart: Explore intelligent operations and 'iBPM' suites
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08/07/2012
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The BPM certification maze: Picking the right program
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08/06/2012
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Use workflow automation wisely--and know how it differs from BPM
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07/26/2012
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ebizQ eGuide: Use change management to minimize BPM chaos, maximize gains
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07/25/2012
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Change management for BPM: Two real-life stories
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07/24/2012
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Managing change in process improvement: Why and how to do the job well
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07/11/2012
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Capgemini: BPM seen as offering businesses relief from recession
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07/11/2012
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Mobile computing drives dramatic change in ECM
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07/09/2012
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Event processing and predictive analytics: BPM's next big thing?
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06/28/2012
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Going wireless: Ready or not, here comes mobile BPM
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06/28/2012
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Incorporate mobility into BPM one step at a time
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06/28/2012
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Develop clear mobile BPM strategies for use both today and down the road
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06/22/2012
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Decision management and event processing: Measuring success
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06/21/2012
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Event processing and decision management: Best practices, best outcomes
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06/15/2012
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ebizQ eGuide: Banking on the benefits
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06/14/2012
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Beyond fun: Try gaming to engage business process participants
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06/12/2012
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BPM in financial services: Drilling down to specific applications
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06/11/2012
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BPM, banks and compliance: A combination for success
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06/03/2012
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ebizQ eGuide: BPM, social networking and collaboration
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06/01/2012
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BPM champs in financial services
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05/31/2012
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Focusing on the 'm' in BPM for financial services
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05/30/2012
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BPM 2020: Looking ahead to the process-driven enterprise
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05/29/2012
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BPM, the cloud and innovation: Peter Fingar's insights and advice
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05/18/2012
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Capgemini: Businesses call BPM crucial to recovery
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05/17/2012
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Choosing BPM suites: A checklist for success
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05/16/2012
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High-performance architecture: Key to enterprise transformation
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05/15/2012
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Integration is key ingredient in formula for mobile BPM
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05/15/2012
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Going mobile: 'Portable' approach to process improvement
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04/27/2012
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BPM's future: Smarter, faster, more dynamic processes
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04/26/2012
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Social BPM: The new frontier for better business
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04/25/2012
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Gartner: BPM for highly adaptive organizations
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04/23/2012
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People, politics and process: Gartner's 2012 BPM Summit
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04/23/2012
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Business rules and BPM: Benefits and barriers
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04/20/2012
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Proof of concept: A new tactic for BPM success
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04/19/2012
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Business rules management: Tools, techniques for success
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04/13/2012
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The process management sales pitch: Winning buy-in for BPM
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04/06/2012
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BPTrends: BPM maturity, BPM tool use on the upswing
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04/05/2012
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Social BPM, collaborative BPM: Sorting out which to use when
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04/05/2012
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Forrester: Social enables broader engagement in BPM
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04/04/2012
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BPMN 2.0: A key modeling standard continues to evolve
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03/29/2012
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Complex event processing: An emerging necessity for today's businesses
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03/28/2012
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Gartner BPM Summit 2012: People, Politics, Process
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03/23/2012
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Building agile systems: Strive for simplicity, transparency
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03/23/2012
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Agile systems improve process and business agility
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03/23/2012
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Collaborative BPM: Key components for success
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03/22/2012
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Considering social BPM? Try these tips and best practices
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03/20/2012
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Decision management: Moving toward measurable business results
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03/16/2012
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BPEL trends update: We’ll always have orchestration
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03/09/2012
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BPM and cloud computing: Steer clear of these pitfalls
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03/09/2012
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BPM’s biggest threats: Lack of knowledge and value
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03/08/2012
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BPM centers of excellence offer tools for effective process improvement
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03/05/2012
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ebizQ eGuide: BPM heads for the cloud
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03/01/2012
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BPM across boundaries: Expert advice for enterprise-wide success
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03/01/2012
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BPM in the cloud: Identifying benefits, addressing concerns
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02/29/2012
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Cloud-based BPM pioneers describe steps for success
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02/29/2012
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Process management and the cloud: Challenges and risks
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02/23/2012
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Effective change management prevents disruption in BPM
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02/23/2012
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Careful change management can help ensure BPM success
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02/22/2012
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Decision management adds agility to customer-facing processes
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02/20/2012
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Transforming processes with social BPM: Clay Richardson explains
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02/14/2012
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ebizQ eGuide: Harnessing the power of analytics in DCM
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02/09/2012
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BPM and change management: Using one to enhance the other
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02/04/2012
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DCM and analytics: Michael Dortch looks at the big picture
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02/04/2012
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Analytics in dynamic case management: Strategies, tactics and expert insights
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02/01/2012
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For many businesses, BPM ranks as a top priority for 2012
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01/27/2012
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Moving DCM beyond healthcare: Steven Spear takes a broader look
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01/27/2012
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How DCM helped one global company improve customer service
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01/27/2012
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Building on a BPM framework: Can it work for DCM?
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01/27/2012
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To build a DCM architecture, start with the big picture
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01/26/2012
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BPM and the cloud: Steve Weissman goes beyond the hype
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01/26/2012
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Complex event processing boosts agility to create competitive advantage
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01/23/2012
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Communication and flexibility: Building blocks for solid DCM architecture
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01/13/2012
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Integrating BPM and EA: Tips for doing the job well
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01/13/2012
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BPM and enterprise architecture: The case for integration
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01/13/2012
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Two keys for DCM success: Technology choices, business buy-in
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01/06/2012
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Designing a DCM architecture that enhances collaboration
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01/06/2012
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Crafting a DCM architecture: Principles, priorities and components
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01/05/2012
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BPM moves to the cloud: Jeff Kaplan explains
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12/22/2011
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Collaboration: The critical extra 'C' in dynamic case management
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12/21/2011
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Linking DCM and analytics for maximum impact
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12/21/2011
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Using analytics in DCM: Techniques and tips for doing the job well
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12/21/2011
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DCM and analytics: Better together—and better for customers, too
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12/21/2011
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Try these tips for successfully using analytics in DCM
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12/21/2011
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Reaping business value from case management: Real-life examples
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12/21/2011
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The business side of case management: Separating fact from fiction
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12/18/2011
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Hurdle these five common case management barriers
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12/18/2011
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Want better outcomes in case management? Follow this advice
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12/16/2011
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DCM takes the lead in domesticating 'untamed' processes
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12/14/2011
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Avoiding collaboration challenges in DCM: Five guidelines
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12/14/2011
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Collaboration capability: A new imperative for information workers
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12/08/2011
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Try business rules and predictive analytics for better decision management
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12/06/2011
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Business rules automation offers greater efficiency for case management
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12/02/2011
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Software complexity, integration drive business rules automation adoption
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12/01/2011
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Quick tip: Measuring the results of human-centric BPM
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12/01/2011
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The evolution of human-centric BPM
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11/30/2011
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BPM + SCM = New efficiencies across the enterprise—and beyond
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11/29/2011
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Quick tip: BPM governance guidelines
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11/29/2011
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BPM governance: The foundation for true business transformation
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11/21/2011
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BPM plays a critical role in healthcare compliance
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11/18/2011
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Building bridges in case management: Neil Ward-Dutton explains
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11/18/2011
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Social/collaborative trends in DCM: Stephanie Quick explains
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11/14/2011
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BPM offers healthy prognosis for improving electronic health records
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11/11/2011
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BPM: Healthcare's prescription for serving patients better
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11/08/2011
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Try these 7 tips for successfully combining analytics and DCM
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11/03/2011
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DCM and analytics: A combination with high value for customers
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11/03/2011
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Enterprise integration offers a bundle of benefits for BPM
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11/02/2011
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Quick tip: Sidestepping two major BPMS traps
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11/01/2011
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Better together: BPM and CRM
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10/28/2011
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BPM metrics: To reap BPM’s benefits, measure its results
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10/28/2011
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BPM metrics: 7 best practices
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10/28/2011
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Streamline your BPM initiatives: 5 quick tips
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10/28/2011
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Keep it simple: Cut the complexity out of BPM
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10/18/2011
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Reality check: Debunking myths and misconceptions about DCM
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10/18/2011
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By enhancing 'knowledge work,' DCM generates new value for businesses
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10/15/2011
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Expert advice: Managing change in case management
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10/15/2011
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DCM: A valuable tool for tackling problematic business processes
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09/22/2011
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Forrester: BPM pros need to become customer-engagement experts
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09/16/2011
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Forrester's BPM, Content & Collaboration Forums: A handful of highlights
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09/16/2011
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Avoid these 10 common business process discovery mistakes
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09/16/2011
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People and processes: Taking a human-centric approach to BPM
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09/16/2011
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Collaborating in the cloud: Tips for choosing online collaboration tools
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09/12/2011
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Mobile collaboration: Harnessing the next phase in mobility
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09/09/2011
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Great collaborative communities begin with good governance
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09/07/2011
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Generate real business value with collaborative online communities
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08/23/2011
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Better process discovery and modeling lead to better BPM
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08/19/2011
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DCM: Today's tool of choice for subduing untamed processes
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08/18/2011
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ebizQ Guide: Use DCM to battle untamed processes
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08/16/2011
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Use integration to rein in untamed processes
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08/15/2011
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Quick tips: Taming wild processes
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08/12/2011
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DCM helps control untamed processes in ERP systems
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08/10/2011
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Key players in process governance drive better BPM
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08/02/2011
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Portals and collaboration: Tools for a dynamic 'information workplace'
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08/02/2011
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ECM in the cloud: Promises and pitfalls
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07/21/2011
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How to become a 'decision-centric' organization
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07/19/2011
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Will the next generation of ECM solutions be in the cloud?
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06/29/2011
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Looking to optimize ECM? Consider using BPM
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06/17/2011
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BPM and SaaS: Tips for a more perfect union
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06/17/2011
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Do SaaS and BPM belong together?
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06/16/2011
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The rise and rise of BPMN for process modeling
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06/13/2011
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'Just-in-time' data is just fine for business intelligence
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06/08/2011
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Closing the 'insight-to-action' gap with analytics and decision management
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06/03/2011
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Decision management technology enters the mainstream
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06/03/2011
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Process governance: One concept, multiple approaches
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05/28/2011
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On the money: DCM deployment in financial services
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05/27/2011
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DCM in financial services: Bank on the benefits
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05/26/2011
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Dynamic duo: Dynamic case management and financial services
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05/26/2011
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To prevent BPM failure, focus on process design and quality
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05/13/2011
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Process governance: Why it matters and how to do it right
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05/13/2011
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Operational intelligence: Turning data into definitive business action
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05/12/2011
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Crowdsourcing analysis helps light the way to BPM success
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04/21/2011
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Want smarter business operations? Analyze your event data
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04/18/2011
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How event processing can help boost your company's operational IQ
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04/12/2011
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Keys to BPM success—and a few BPM predictions
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04/12/2011
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The state of the BPM value proposition—and of BPM suites
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04/07/2011
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Doing BPM well: Anatoly Belychook on best practices and pitfalls
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04/05/2011
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Toward more intelligent operations: BPM in Action event highlights
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03/14/2011
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Book excerpt: Creativity and Six Sigma don’t mix
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03/11/2011
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Operational intelligence + event processing = smarter, faster business
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03/03/2011
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'Lean' with a capital 'L' meets BPM, Part II
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03/02/2011
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Analytics, decision management and more intelligent operations
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02/24/2011
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Special Report: Dynamic BPM: Picking the right platform
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02/24/2011
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'Lean' with a capital 'L' meets BPM, Part I
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02/23/2011
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Keeping process discovery simple: Kathy Long explains
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02/18/2011
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BPMN 2.0: The emerging star of business process modeling
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02/18/2011
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A dynamic approach to case management: Craig Le Clair explains
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02/17/2011
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Using process analytics for more dynamic BPM
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02/10/2011
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Adaptive process guidance: Andrew Smith explains
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02/10/2011
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Special Report: Dynamic BPM in action
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02/10/2011
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Special Report: Dynamic BPM: From simple to sophisticated
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02/04/2011
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Book excerpt: 'How Work Gets Done:' Anatomy of a process, Part II
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02/04/2011
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Book excerpt: 'How Work Gets Done:' Anatomy of a process, Part I
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01/31/2011
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Preparing the BPM professional
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01/28/2011
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Want competitive advantage? Make BPM a core competency, Gartner says
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01/28/2011
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Best practices for keeping BPM projects moving forward
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01/20/2011
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Setting performance targets that make sense for BPM
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01/11/2011
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Book excerpt: 'Faster Cheaper Better,' Part I
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01/06/2011
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Building bridges between BPM and data governance initiatives
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01/05/2011
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Taking a holistic approach to BPM: Andrew Smith explains
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12/20/2010
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Guidelines from Gartner for winning with BPM
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12/17/2010
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Taking an enterprise architecture approach to BPM
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12/16/2010
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Special Report: Document-centric BPM and the emergence of case management, Part II
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12/13/2010
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A look at agile BPM
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12/10/2010
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Special Report: Document-centric BPM and the emergence of case management, Part I
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12/08/2010
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How SaaS is transforming BPM
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12/03/2010
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Cloud computing hits the ‘tween’ years
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12/02/2010
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Book excerpt: Growing your business by supporting your ‘HEROes,’ Part II
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12/02/2010
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Creating a BPM center of excellence
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11/24/2010
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Book excerpt: Growing your business by supporting your HEROes, Part I
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11/24/2010
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Getting started with social BPM: Forrester's Clay Richardson provides a primer
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11/19/2010
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Bringing the best of BPM to participants
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11/18/2010
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Bringing the best of BPM to the process manager
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11/11/2010
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Bringing the best of BPM to the process builder
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11/08/2010
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Is BPM right for your organization?
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10/28/2010
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Taking a project-management approach to BPM
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10/22/2010
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Book excerpt: Business in the Cloud, Part II
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10/21/2010
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Book excerpt: Business in the Cloud, Part I
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09/23/2010
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Forrester's Connie Moore: Prepare for the BPM professional
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09/15/2010
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Increasing IT’s role in business process improvement
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07/07/2010
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Bringing the best of BPM to the customer
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06/17/2009
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Process simulation modeling--predicting the ROI of change
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03/20/2009
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Maximizing your business rules investment
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11/24/2008
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The BPM value proposition pays off best in an SOA environment
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07/22/2008
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Fertile ground for ROI in BPM: Three unlikely areas
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07/09/2008
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Workflow and integration meet in the middle, Aberdeen says
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02/01/2008
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Simplifying the complex--a look at complex event processing
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01/29/2006
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Speeding toward business visibility with BAM
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