Improving Business Agility Through Business Service Management
How do changes in business affect IT systems and their ability to deliver the required services? How do you confirm IT is ready and able to support key business initiatives? Business Service Management (BSM) is a dynamic method for linking key IT components to the goals of the business. This enables you to understand and predict how technology impacts the business, and how business impacts the IT infrastructure. BSM improves business performance and reduces cost and complexity of the IT infrastructure. This webinar series will show you how to implement BSM in WebLogic, WebSphere and Internet environments.
