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4 white_paper items found, showing 1-4 Sort by Relevance / Date
09/24/2009 Center of Excellence Maximizing BPM Success by Sandy Kemsley Gold Club Protected
A BPM Center of Excellence (CoE) helps accelerate BPM implementations while avoiding past mistakes by centrally coordinating and leveraging core functions, skills and best practices. However, establishing a CoE need not be a huge undertaking. Read this white paper by Sandy Kemsley to learn more.
12/17/2008 Forrester Case Study: Qwest Uses Process Simulation to Move at the Speed of Business Change Gold Club Protected
Learn how Qwest, a telecommunications company located in North America created a business process center of excellence and implemented a business project management suite (BPMS) that streamlined disjointed processes, facilitated change management, and captured process standards.
11/14/2008 Formalizing Operational Governance: Ensuring the well-managed enterprise Gold Club Protected

Governance is a straightforward concept and is practiced by all enterprises. It is the creation of policies regarding various aspects of the business and then making certain that the policies are followed. Creating the policies is not the main issue in having good governance; all successful enterprises do a good job creating policies. The hard part of governance, and where most enterprises fail, is in monitoring the policies and in knowing that the policies have been followed; in other words achieving control and compliance.

A new class of governance capability is available that will let you dynamically manage all governance efforts in a formal and efficient way, thereby delivering significant ROI to the business in terms of lower operating expenses and improved efficiency. In this paper, the concept of defining and formalizing Operational Governance is discussed, as well as the inherent benefits of implementing an Operational Governance solution.

08/07/2007 SOA Governance Framework and Best Practices Gold Club Protected
This whitepaper outlines best practices and a six step process to achieve successful SOA governance. Based on analysis of the eight critical dimensions of SOA adoption, this paper describes appropriate policies to govern your SOA initiatives that will enable you to deliver on your SOA strategy and business objectives.
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Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

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Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

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Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

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Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

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Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

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Quick Guide: What is BPM?

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Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More