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Reports

In the Report Section you’ll find white papers and research on issues related to emerging computer technology, business communications management, in-depth TCO analysis of different technologies and strategies, open source systems, datacenter best practices, and virtualization solutions. The specific topics with their own dedicated Resource Centers include SOA solutions, IT offshoring benefits, SaaS, VoIP systems, and Sarbox compliance.

White Papers posted to the ebizQ Web site are supplied by analysts, industry experts, and technology vendors. They are not created by the ebizQ editorial staff. ebizQ is not responsible for their content.

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IT Governance and Compliance Reports

Taping into the hidden business value of using internet web conferencing to communicate

Report looks at how interactive internet communication technology - web conferencing is adding value to today's workplace through communication with existing customers, communication with new customers, and communication within the organization.

 

Product Spotlight: WRQ Verastream

Verastream, by WRQ, is a host integration server that enables organizations to take legacy applications and reuse them in new business initiatives. It supports legacy extension or "Web-refacing" (where the legacy application still follows the original workflow and steps but the user interface is simplified), integration of legacy information with modern applications, and transformation of legacy applications through programmatic integration to create new composite applications (for situations where legacy access is needed, but is in the form of a new workflow or different order from the original workflow on the legacy application).

 

Case Summary: AttachMate Enables KansasJobLink

The Kansas Department of Human Resources (KDHR) administers the state’s unemployment insurance program. Customer demand led KDHR to launch a very successful telephone-based call center in June 1998 as an alternative to the traditional in-person filing required previously. In 2000, the state saw a significant jump in claims over the previous two years, and KDHR realized it would be unable to meet demand via call centers if claims continued to grow at a rapid pace. With growing customer expectations and an imperative to increase service levels while reducing taxpayer costs, KDHR turned to a Web-based solution. The agency created an online self-service claims filing application using Accenture’s eGovernment Accelerator and Attachmate’s myEXTRA! Smart Connector technology. The Web-based system has met with success, and KDHR was able to realize a return on its investment in eight months.

 

Sponsored Resources

Product Quicktake:GT Software Ivory - Mainframe Web services

Business logic and mainframe application have remained critical business components that need to be integrated with, and opened up to, new J2EE or .NET application server-based applications. There's where Web Services and Ivory from GT Software Inc., come in. Using Ivory Web Services, companies can graphically generate Web services for mainframe applications and the data necessary for mainframe application to consume Web services.

Product Spotlight: Jacada

Product Spotlight: Jacada® Fusion

Jacada® Fusion is a first-of-its-kind offering that enables the delivery of composite applications, leveraging any Windows, Web, or host-based, custom or packaged application. Leveraging 14 years of experience in reusing mission-critical application functionality, Jacada® Fusion uses service-oriented architectures (SOA) as an underlying principle to quickly deliver the process flexibility that business demands – using safe, proven methods that deliver results in weeks or months. For more information on Jacada, please see www.jacada.com.

Product Spotlight: Sonic Software

While the urgent enterprise need to integrate applications and systems hasn’t changed much over the past few years, many of the surrounding technology standards and approaches have. Sonic ESB from Sonic Software is an enterprise service bus (ESB) that provides an alternative to the"big bang" integration solutions. Because of its distributed nature, Sonic ESB works well for a variety of integration requirements, from small pilot projects to large-scale deployments with high availability requirements.